Oikonomia Review: Journal of Economics, Management, and Accounting
Oikonomia Review is a peer-reviewed, open-access academic journal published by Kalam Practica Media. The journal focuses on the advancement of knowledge in economics, management, accounting, and business strategy. It provides a scholarly platform for researchers, academics, practitioners, and policymakers to disseminate high-quality research and innovative ideas that contribute to the development of economic and business sciences. Oikonomia Review publishes high-quality manuscripts including empirical research, conceptual and theoretical papers, systematic literature reviews, policy analyses, case studies, and methodological or applied research notes that offer clear contributions to knowledge and practice. Scope of the Journal - The journal covers (but is not limited to) the following areas: - Macroeconomics and Economic Development - Microeconomics, Consumer Behavior, and Market Dynamics - International Economics, Trade, and Regional Integration (including ASEAN) - Public Economics, Governance, and Digital Government Performance - Financial Economics, Banking, and Financial Inclusion - FinTech, Digital Finance, and Payment Systems - Corporate Finance, Investment, and Risk Management - ESG, Sustainability, Green Finance, and Responsible Business - Strategic Management, Innovation, and Competitive Advantage - Entrepreneurship, SMEs, and Business Resilience - Marketing, Services, Tourism, and Hospitality Management - Operations, Supply Chain, and Business Analytics - Human Resource Management, Organizational Behavior, and Leadership - Accounting, Auditing, and Corporate Governance - Business Policy, Regulation, and Institutional Analysis Oikonomia Review welcomes interdisciplinary and collaborative works that integrate economics, management, and policy perspectives, particularly studies that strengthen understanding of organizational and market outcomes in real-world contexts.
Articles
17 Documents
<![CDATA[Digital Service Quality, Institutional Trust, and Citizen Satisfaction in Indonesian Municipal E-Government Systems ]]>
<![CDATA[Rina Wulandari Rina Wulandari]]>
<![CDATA[ Oikonomia Review: A Journal of Applied Management, Accounting, and Business Strategy Vol. 1 Núm. 1 (2025): Oikonomia Review: Journal of Economics, Management, and Accounting ]]>
Publisher : <![CDATA[Kalam Practica Media ]]>
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<![CDATA[Digital transformation in public administration has become a strategic priority for local governments across Southeast Asia. In Indonesia, municipal governments increasingly rely on e-government platforms to deliver administrative services, yet user satisfaction remains inconsistent. This study examines the relationships among digital service quality, citizen trust, and user satisfaction in municipal e-government systems. Drawing upon the DeLone and McLean Information Systems Success Model and trust theory, the research proposes an integrated model in which system quality, information quality, and service responsiveness influence citizen trust and satisfaction. A quantitative survey was conducted involving 428 users of online population administration services across four Indonesian municipalities. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results indicate that system quality and service responsiveness significantly affect citizen trust, while information quality shows both direct and indirect effects on satisfaction. Citizen trust partially mediates the relationship between digital service quality and user satisfaction. The structural model explains 72.6% of the variance in satisfaction. The findings contribute to e-government and public management literature by empirically validating a trust-mediated service quality model in a developing country context. Practically, the study provides actionable insights for municipal policymakers seeking to enhance digital governance performance through improved reliability, transparency, and responsiveness.]]>
<![CDATA[ESG Practices, Access to Finance, and Firm Performance among Malaysian SMEs: A Trust-Based Capability Perspective ]]>
<![CDATA[Nur Aina Hamzah Nur Aina Hamzah]]>;
<![CDATA[Siti Farhana Ismail Siti Farhana Ismail]]>;
<![CDATA[Ahmad Faizal Rahim Ahmad Faizal Rahim]]>
<![CDATA[ Oikonomia Review: A Journal of Applied Management, Accounting, and Business Strategy Vol. 1 Núm. 1 (2025): Oikonomia Review: Journal of Economics, Management, and Accounting ]]>
Publisher : <![CDATA[Kalam Practica Media ]]>
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<![CDATA[This study examines how ESG practices relate to SME performance in Malaysia, focusing on the enabling role of access to finance and the moderating influence of market turbulence. Drawing on the Resource-Based View and stakeholder-oriented trust mechanisms, we conceptualize ESG as an organizational capability that can strengthen legitimacy and reduce perceived risk, thereby improving financing outcomes and operational performance. Survey data were collected from 402 Malaysian SMEs across manufacturing, services, and agribusiness sectors. Using Partial Least Squares Structural Equation Modeling (PLS-SEM), the analysis indicates that ESG practices are positively associated with firm performance, with access to finance operating as a partial mediator. The relationship strengthens under higher market turbulence, suggesting that ESG operates as a resilience-enhancing capability when external volatility increases. The study contributes to ESG literature by explaining performance pathways in the SME context and offering an ASEAN-relevant perspective on how sustainability-related capabilities translate into tangible outcomes. The findings suggest that policy initiatives supporting ESG adoption—especially those linked to green financing and disclosure assistance—may improve both firm competitiveness and financial inclusion among SMEs.]]>
<![CDATA[Digital Payment Capability, Trust, and Sales Growth among Philipphines Micro‑Retailers: The Moderating Role of Financial Literacy ]]>
<![CDATA[Randy A. Cruz Randy A. Cruz]]>
<![CDATA[ Oikonomia Review: A Journal of Applied Management, Accounting, and Business Strategy Vol. 1 Núm. 1 (2025): Oikonomia Review: Journal of Economics, Management, and Accounting ]]>
Publisher : <![CDATA[Kalam Practica Media ]]>
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<![CDATA[Digital payments have become a defining feature of retail transformation across Southeast Asia, yet performance benefits from QR and e‑wallet diffusion remain uneven among micro‑retailers who operate with thin margins, limited buffers, and highly variable customer flows. This study examines how digital payment capability influences micro‑retailer sales growth through two behavioral mechanisms—customer trust and transaction convenience—while assessing whether financial literacy strengthens the conversion of capability into these demand‑side effects. Grounded in capability theory and technology‑trust perspectives, the model treats adoption as a minimum condition and focuses instead on execution maturity (reliability, exception handling, reconciliation, and communication competence). Survey data were collected from 436 Philipphines micro‑retailers across three provinces with diverse infrastructure conditions. Partial Least Squares Structural Equation Modeling (PLS‑SEM) was applied to evaluate direct effects, parallel mediation, and moderation. Results show that digital payment capability relates positively to sales growth, with trust and convenience operating as partial mediators; financial literacy strengthens the capability‑to‑trust and capability‑to‑convenience pathways. The findings indicate that cashless ecosystems deliver inclusive performance gains when merchant‑side capability is supported by practical literacy and governance routines that stabilize customer experience. Policy implications emphasize pairing QR expansion with merchant education, simplified reconciliation tools, and dispute‑resolution reliability rather than relying on infrastructure rollout alone.]]>
<![CDATA[Fintech Lending Readiness, Borrower Trust, and Credit Access among Vietnamese SMEs: The Mediating Role of Information Transparency ]]>
<![CDATA[Nguyễn Thị Minh Anh Nguyễn Thị Minh Anh]]>;
<![CDATA[Trần Văn Nam Trần Văn Nam]]>;
<![CDATA[Kanya Rattanapong Kanya Rattanapong]]>
<![CDATA[ Oikonomia Review: A Journal of Applied Management, Accounting, and Business Strategy Vol. 1 Núm. 1 (2025): Oikonomia Review: Journal of Economics, Management, and Accounting ]]>
Publisher : <![CDATA[Kalam Practica Media ]]>
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<![CDATA[Fintech lending platforms have expanded rapidly across Southeast Asia, promising faster credit decisions and broader access for small and medium-sized enterprises (SMEs) that struggle with conventional collateral-based banking. Even so, many SMEs remain hesitant to rely on digital lenders, and platform usage frequently fails to translate into reliable credit access when borrowers cannot demonstrate credible information, predictable repayment capacity, or procedural transparency. This study examines how fintech lending readiness influences perceived credit access among Vietnamese SMEs through borrower trust and information transparency. Drawing on signaling theory, technology trust perspectives, and information asymmetry logic, the model treats readiness as an operational capability that combines digital preparedness, documentation discipline, and procedural familiarity. Survey data were collected from 418 Vietnamese SMEs across manufacturing, services, and agri-business sectors. Partial Least Squares Structural Equation Modeling (PLS-SEM) was employed to test direct effects and parallel mediation. The results indicate that fintech lending readiness relates positively to perceived credit access, with borrower trust and information transparency operating as complementary mediators. The findings suggest that digital credit inclusion depends not only on platform availability but also on the borrower’s capacity to present verifiable information and to interpret lending processes confidently. Policy implications emphasize integrating SME digital bookkeeping support with platform governance standards that improve explainability, dispute handling, and fairness perceptions.]]>
<![CDATA[Mobile Banking Service Quality, Perceived Security, and Continued Usage Intention among Thai Consumers: The Moderating Role of Privacy Concern ]]>
<![CDATA[Somsak Kittisak Somsak Kittisak]]>;
<![CDATA[Kanya Rattanapong Kanya Rattanapong]]>;
<![CDATA[Sokha Chan Sokha Chan]]>
<![CDATA[ Oikonomia Review: A Journal of Applied Management, Accounting, and Business Strategy Vol. 1 Núm. 1 (2025): Oikonomia Review: Journal of Economics, Management, and Accounting ]]>
Publisher : <![CDATA[Kalam Practica Media ]]>
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<![CDATA[Mobile banking has become a primary channel for everyday financial transactions in Southeast Asia, yet sustained usage is shaped not only by functional features but also by the credibility of service delivery and the perceived safety of digital interactions. This study examines how mobile banking service quality influences continued usage intention among Thai consumers through perceived security and trust, while assessing whether privacy concern weakens key relationships. Building on the DeLone and McLean Information Systems Success logic, technology trust theory, and perceived risk perspectives, the research conceptualizes service quality as a multidimensional construct comprising system quality, information quality, and responsiveness. Survey data were collected from 512 mobile banking users across four Thai provinces representing different levels of urban density. Partial Least Squares Structural Equation Modeling (PLS-SEM) was employed to test direct effects, serial mediation, and moderation. The results indicate that service quality strengthens perceived security and trust, which in turn increase continued usage intention; privacy concern dampens the translation of perceived security into trust and reduces the strength of the trust–intention link. The findings extend digital finance research by clarifying why convenience-driven adoption does not guarantee retention, highlighting the importance of security perceptions and privacy-sensitive design. Policy implications emphasize transparent communication, incident-response readiness, and consumer literacy interventions that reduce privacy anxiety without normalizing risky behavior.]]>
<![CDATA[Buy-Now-Pay-Later Adoption, Debt Stress, and Repurchase Intention among Filipinos Gen Z Consumers: The Mediating Role of Budgeting Self-Efficacy ]]>
<![CDATA[Maricel A. Romero Maricel A. Romero]]>
<![CDATA[ Oikonomia Review: A Journal of Applied Management, Accounting, and Business Strategy Vol. 1 Núm. 2 (2025): Oikonomia Review: Journal of Economics, Management, and Accounting ]]>
Publisher : <![CDATA[Kalam Practica Media ]]>
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<![CDATA[Buy-Now-Pay-Later (BNPL) services have expanded rapidly across Southeast Asia, blending digital checkout convenience with short-term consumer credit. While BNPL is often marketed as a frictionless payment innovation, concerns about impulsive spending and debt stress have grown, particularly among Gen Z consumers whose digital shopping frequency is high and financial buffers are limited. This study examines the determinants and consequences of BNPL adoption among Filipinos Gen Z consumers, focusing on how adoption relates to repurchase intention through debt stress and budgeting self-efficacy. Building on financial behavior theory, self-efficacy perspectives, and perceived risk logic, the model treats BNPL adoption as a behavioral routine that can simultaneously increase purchase flexibility and amplify repayment anxiety. Survey data were collected from 602 Filipinos Gen Z consumers who had used BNPL at least twice during the preceding three months. Partial Least Squares Structural Equation Modeling (PLS-SEM) was employed to test direct effects and parallel mediation. Results indicate that perceived convenience and promotional attractiveness strengthen BNPL adoption, while perceived transparency reduces debt stress. Adoption is positively associated with repurchase intention but also increases debt stress; budgeting self-efficacy reduces the negative influence of stress and partially mediates the path from transparency to healthier outcomes. The findings clarify why BNPL can drive commerce growth while simultaneously creating consumer welfare risks. Policy and platform implications emphasize transparent fee disclosure, cooling-off design, and budgeting support features tailored to youth consumers.]]>
<![CDATA[Digital Financial Literacy, Fraud Awareness, and Safe Mobile Payment Behavior among Filipino Consumers: The Mediating Role of Perceived Control ]]>
<![CDATA[Randy A. Cruz Randy A. Cruz]]>;
<![CDATA[Maria Lourdes Santos Maria Lourdes Santos]]>;
<![CDATA[Nur Aina Hamzah Nur Aina Hamzah]]>
<![CDATA[ Oikonomia Review: A Journal of Applied Management, Accounting, and Business Strategy Vol. 1 Núm. 2 (2025): Oikonomia Review: Journal of Economics, Management, and Accounting ]]>
Publisher : <![CDATA[Kalam Practica Media ]]>
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<![CDATA[Digital payments have become ubiquitous in Southeast Asia, yet the expansion of cashless ecosystems has been accompanied by rising fraud attempts, phishing, and social engineering schemes that disproportionately affect consumers with limited digital financial competence. This study examines how digital financial literacy influences safe mobile payment behavior among Filipino consumers, focusing on fraud awareness and perceived control as key psychological mechanisms. Drawing on protection motivation theory, self-efficacy perspectives, and perceived risk logic, the model conceptualizes literacy as a capability that improves threat appraisal, strengthens coping appraisal, and increases the likelihood that consumers adopt safe practices such as verification, device hygiene, and transaction monitoring. Survey data were collected from 644 active mobile payment users across Luzon, Visayas, and Mindanao. Partial Least Squares Structural Equation Modeling (PLS-SEM) was applied to test direct effects and serial mediation. Results indicate that literacy strengthens fraud awareness and perceived control; awareness increases perceived control by clarifying threats and actionable responses; perceived control strongly predicts safe payment behavior. The findings suggest that anti-fraud outcomes depend not only on awareness campaigns but also on building consumer confidence to execute protective routines. Policy implications emphasize integrating literacy modules into wallet onboarding and community-based education tailored to local fraud narratives.]]>
<![CDATA[AI-Enabled Demand Forecasting Capability, Inventory Resilience, and Operational Performance among Vietnamese Retail SMEs: The Mediating Role of Decision Quality ]]>
<![CDATA[Trần Văn Nam Trần Văn Nam]]>;
<![CDATA[Lê Thị Hồng Nhung Lê Thị Hồng Nhung]]>
<![CDATA[ Oikonomia Review: A Journal of Applied Management, Accounting, and Business Strategy Vol. 1 Núm. 2 (2025): Oikonomia Review: Journal of Economics, Management, and Accounting ]]>
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<![CDATA[Retail SMEs across Southeast Asia increasingly experiment with AI-enabled analytics to improve demand forecasting, yet performance outcomes remain uneven because technology adoption does not automatically translate into better operational decisions. This study examines how AI-enabled demand forecasting capability influences operational performance among Vietnamese retail SMEs through inventory resilience and decision quality. Building on capability theory, information processing logic, and resilience perspectives, the model conceptualizes AI capability as a set of routines that combine data readiness, tool reliability, and managerial interpretive competence. Survey data were collected from 455 Vietnamese retail SMEs that had used digital analytics tools for forecasting or replenishment planning for at least six months. Partial Least Squares Structural Equation Modeling (PLS-SEM) was used to test direct effects and parallel mediation. Results indicate that AI-enabled forecasting capability is positively associated with operational performance, with decision quality and inventory resilience operating as complementary mediators. Decision quality strengthens resilience by improving replenishment timing and reducing overreaction to short-term noise. The findings clarify why AI initiatives often fail when data and interpretation routines are weak, and they offer ASEAN-relevant insights for small retailers facing demand volatility and supply disruptions. Practical implications emphasize pairing analytics tools with data governance and managerial training, enabling SMEs to convert forecasts into robust inventory actions.]]>
<![CDATA[Sustainability-Oriented HRM, Employee Engagement, and Service Quality in Indonesian Hospitality SMEs: The Mediating Role of Green Organizational Commitment ]]>
<![CDATA[Siti Farhana Ismail Siti Farhana Ismail]]>;
<![CDATA[Nguyễn Thị Thu Hà Nguyễn Thị Thu Hà]]>
<![CDATA[ Oikonomia Review: A Journal of Applied Management, Accounting, and Business Strategy Vol. 1 Núm. 2 (2025): Oikonomia Review: Journal of Economics, Management, and Accounting ]]>
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<![CDATA[Hospitality SMEs in Southeast Asia face rising expectations to adopt sustainability practices while recovering from demand volatility and workforce turnover. Human resource management plays a central role in translating sustainability goals into everyday service behavior, yet evidence on how sustainability-oriented HRM affects service quality in small hospitality firms remains limited. This study examines how sustainability-oriented HRM practices influence service quality in Malaysian hospitality SMEs through employee engagement and green organizational commitment. Drawing on the Ability–Motivation–Opportunity framework and organizational commitment theory, the model conceptualizes sustainability-oriented HRM as recruitment, training, performance management, and involvement practices aligned with environmental and social responsibility. Survey data were collected from 389 employees across small hotels and restaurants in three Malaysian tourism areas. Partial Least Squares Structural Equation Modeling (PLS-SEM) was used to test direct effects and parallel mediation. Results indicate that sustainability-oriented HRM strengthens employee engagement and green commitment, which in turn improve perceived service quality. Green commitment partially mediates the HRM–service quality relationship and complements the engagement pathway. The findings suggest that sustainability in hospitality SMEs becomes operationally meaningful when HR practices build psychological attachment to green values and create opportunities for employees to translate those values into customer-facing behavior. Practical implications emphasize aligning training and incentives with sustainability routines, strengthening employee voice, and designing low-cost green engagement practices suitable for SME constraints.]]>
<![CDATA[Green Supply Chain Collaboration, Cost Efficiency, and Export Readiness among Indonesian Manufacturing SMEs: The Mediating Role of Process Standardization ]]>
<![CDATA[Ahmad Faizal Rahim Ahmad Faizal Rahim]]>;
<![CDATA[Sokha Chan Sokha Chan]]>
<![CDATA[ Oikonomia Review: A Journal of Applied Management, Accounting, and Business Strategy Vol. 1 Núm. 2 (2025): Oikonomia Review: Journal of Economics, Management, and Accounting ]]>
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<![CDATA[Manufacturing SMEs in Southeast Asia face growing pressure to demonstrate environmental responsibility as buyers incorporate sustainability criteria into procurement and export supply chains. While green supply chain practices are often framed as compliance costs, collaboration with upstream and downstream partners can create efficiency benefits when environmental goals are embedded in process routines and shared standards. This study examines how green supply chain collaboration influences cost efficiency and export readiness among Malaysian manufacturing SMEs through process standardization. Drawing on relational view and operations capability logic, the model conceptualizes collaboration as joint problem solving, information sharing, and coordinated environmental practices with suppliers and customers. Survey data were collected from 412 Malaysian manufacturing SMEs across food processing, textiles, and light manufacturing. Partial Least Squares Structural Equation Modeling (PLS-SEM) was employed to test direct effects and mediation. Results indicate that green collaboration is positively associated with both cost efficiency and export readiness, with process standardization operating as a partial mediator. The findings suggest that SMEs can convert environmental collaboration into economic advantage when shared routines stabilize quality, reduce waste, and improve documentation demanded by export buyers. Policy implications emphasize capability-building programs that support standard adoption, supplier engagement, and documentation tools suitable for SME constraints.]]>
