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Achmad Fawaid
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INDONESIA
Indonesian Journal of Medical Linguistics
Published by CV Narasi Khatulistiwa Indonesia
ISSN : -     EISSN : 31633676     DOI : -
Core Subject :
Indonesian Journal of Medical Linguistics is a double blind peer-reviewed scholarly journal that publishes original research articles and critical studies at the intersection of linguistics, medicine, and health communication. This journal is published quarterly as a platform for the dissemination of theoretical, empirical, and interdisciplinary findings that explore how language is used, interpreted, and negotiated in medical, clinical, and healthcare contexts. It addresses a broad range of topics, including but not limited to medical discourse analysis, doctor–patient communication, clinical interaction, health narratives, language and illness, medical terminology and semantics, health communication in media and digital platforms, cross-cultural medical communication, and language-centered approaches to healthcare practices and policies.
Arjuna Subject : -
Articles 12 Documents
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Whose pain is taken seriously? linguistic credibility, gendered expression, and diagnostic inequality in Indonesian clinical encounters Sri Astutik Andayani
Indonesian Journal of Medical Linguistics Vol. 1 No. 2 (2026): Artificial intelligence, multilingual care, and communicative safety in Indones
Publisher : CV Narasi Khatulistiwa Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.67490/ijml.v1i2.947

Abstract

Background: Pain credibility in clinical encounters is often shaped by language, gendered expectations, and diagnostic uncertainty, making unequal recognition of suffering a communicative as well as biomedical problem. Objective: This study examines how Indonesian public clinical communication frames pain as credible, doubtful, ordinary, urgent, or diagnostically actionable. Method: Using a corpus-assisted discourse-pragmatic design, this study analyses 25 deduplicated public documents from national health institutions, hospital sources, public campaigns, and media texts through linguistic credibility analysis, a gendered pain legitimacy matrix, and a clinical communication and language-justice audit. Results: Pain was most frequently legitimised through communication contexts, symptom recognition, treatment pathways, service access, and warning-sign language. Gendered pain gained seriousness mainly when attached to reproductive, menstrual, pelvic, sexual, fertility, or screening-related categories, indicating that women’s pain was recognised through specific biomedical thresholds rather than through gender-neutral suffering. Implication: Language access, plain explanation, informed consent, patient rights, listening, and diagnostic safety emerged as conditions through which pain testimony became clinically intelligible and actionable. Novelty: This study contributes by repositioning diagnostic inequality in pain care as an epistemic and linguistic process in which credibility, gendered expression, and communicative access jointly shape whose pain is taken seriously within Indonesian healthcare communication and patient-safety discourse contexts
Empathy by design? evaluating relational language and emotional safety in Indonesian mental health chatbots Handono Fatkhur Rahman
Indonesian Journal of Medical Linguistics Vol. 1 No. 2 (2026): Artificial intelligence, multilingual care, and communicative safety in Indones
Publisher : CV Narasi Khatulistiwa Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.67490/ijml.v1i2.948

Abstract

Background: Mental health chatbots are increasingly positioned as accessible support tools in Indonesia, yet their capacity to provide care depends not only on technical responsiveness but also on relational language, emotional safety, and cultural-pragmatic fit. Objective: This study aims to evaluate how Indonesian mental health chatbot discourse constructs empathy, manages emotional risk, and aligns with local communicative norms of help-seeking. Method: Using a qualitative discourse-pragmatic design, this study analysed 23 public text units from chatbot-related platforms, institutional pages, government health resources, and scholarly documents through a relational empathy matrix, emotional safety audit, and cultural-pragmatic alignment checklist. Results: Findings show that empathy is most visible through relational presence and autonomy support, while affective recognition, validation, and explicit non-judgmental stance appear less consistently. Emotional safety is strongest when chatbot discourse foregrounds boundary transparency, diagnosis restraint, and human-in-the-loop referral, but weaker when crisis wording, refusal style, and consent framing remain underdeveloped. Implication: Cultural alignment is supported by accessible Indonesian and locally credible referral pathways, although stigma, family pressure, multilingual diversity, and regional variation receive limited explicit attention. Novelty: This study offers a novel framework for evaluating mental health chatbot empathy as a relationally expressed, emotionally bounded, and culturally situated design practice.

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