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Journal of Public Policy and Management Review
Published by Universitas Diponegoro
ISSN : -     EISSN : -     DOI : -
Core Subject : Humanities, Art,
Arts Humanities
Jurnal Ilmu Administrasi Publik diterbitkan oleh Jurusan Ilmu Administrasi Publik Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro
Arjuna Subject : -
Articles 1,729 Documents
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INOVASI APLIKASI TELUNJUK SAKTI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN WONOGIRI Dirias Ayu Prasetyani; Retno Sunu Astuti; Amni Zarkasyi Rahman
Journal of Public Policy and Management Review Vol 12, No 3: Juli 2023
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v12i3.39808

Abstract

Telunjuk Sakti Application is an innovation launched by Department of Population and Civil Registration of Wonogiri Regency to overcome problems of population administrative service. Mobile based Telunjuk Sakti Application Innovation is flexibly accessible by smartphone. This research aims to analyze the acceptance responses of Telunjuk Sakti Application Innovation. Referring to the Unified Theory of Acceptance Use of Technology 2 by Venkatesh (2003), technology acceptance is analyzed using perceived usefulness, perceived ease-ofuse, relative advantage, and compliance indicators. Acceptance’s driving and inhabiting factors of Telunjuk Sakti Application Innovation is analysed using indicators constructed of many theories like risk-averse culture, facing risks inability, and innovation value suitability. This research was conducted using the qualitative descriptive method, with the subject taken by purposive sampling, locals who have been using Telunjuk Sakti Application Innovation. The results of this research, fulfillment of speed and certainty of service, service results conformity, and increased service quality, prove the fulfillment of the perceived usefulness indicator of the Telunjuk Sakti Application. The ease-of-use indicator of the service menu and the acquisition of document results have been fulfilled, but some users still encounter obstacles in the form of signal and network difficulties. On the relative advantage indicator, the benefits of convenience of use compared to manual counters, cost advantages, and time advantages have been fulfilled. Subjects and motivations for using the innovation are known, but the indicators for the sustainability of use have not been met due to network constraints. The driving factors are there is no resistance to trying technology and no technological risks to innovation. Value compliance of the innovation encourages acceptance of innovation because of the benefits offered by Telunjuk Sakti Application Innovation. The inhibiting factor of accepting innovation lies in the inability to deal with risks and changes due to network barriers that have not been fully resolved
PENGARUH DISIPLIN DAN MOTIVASI KERJA TERHADAP KINERJA TENAGA HARIAN LEPAS DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN BREBES Siska Hidayati; Hesti Lestari; Dewi Rostyaningsih
Journal of Public Policy and Management Review Vol 12, No 3: Juli 2023
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v12i3.39836

Abstract

Penelitian ini dilatarbelakangi adanya keluhan dan ketidakpuasan terhadap kinerja pegawai dalam melakukan pelayanan kepada masyarakat di Dinas Kependudukan dan Pencatatan Sipil Kabupaten Brebes. Tujuan penelitian ini yaitu (1) Mengetahui dan menganalisis seberapa besar pengaruh disiplin kerja Tenaga Harian Lepas Dinas Kependudukan dan Pencatatan Sipil Kabupaten Brebes, (2) Mengetahui dan menganalisis seberapa besar pengaruh motivasi kerja terhadap kinerja Tenaga Harian Lepas Dinas Kependudukan dan Pencatatan Sipil Kabupaten Brebes, (3) Mengetahui dan menganalisis seberapa besar pengaruh disiplin kerja dan motivasi kerja terhadap kinerja Tenaga Harian Dinas Kependudukan dan Pencatatan Sipil Kabupaten Brebes. Metode yang digunakan dalam penelitian ini adalah metode kuantitatif eksplanatori, dengan 44 sampel. Teknik analisis menggunakan uji validitas, uji reliabilitas, koefisien konkordasi kendall (W), korelasi kendall tau, dan koefisien determinasi. Hasil penelitian menunjukan bahwa (1) Disiplin Kerja terhadap Kinerja Tenaga Harian Lepas memiliki nilai koefisien korelasi sebesar 0,586 dengan nilai R Square sebesar 79,8%; (2) Motivasi Kerja terhadap Kinerja Tenaga Harian Lepas memiliki nilai koefisien korelasi sebesar 0,283 dengan nilai R Square 31,9%; (3) Disiplin Kerja dan Motivasi Kerja terhadap Kinerja Tenaga Harian Lepas memiliki nilai koefisien korelasi sebesar 0,335 dengan nilai R Square sebesar 82,6%. Berdasarkan hasil tersebut disimpulkan bahwa terdapat pengaruh antara Disiplin Kerja dan Motivasi Kerja terhadap Kinerja Tenaga Harian Lepas pada Dinas Kependudukan dam Pencatatan Sipil Kabupaten Brebes. Saran yang diberikan yaitu dengan terus mengoptimalkan dan mempertahankan disiplin dan motivasi secara bersamaan untuk menghasilkan kontribusi pengaruh yang besar tehadap Kinerja Tenaga Harian Lepas Dinas Kependudukan dan Pencatatan Sipil Kabuipaten Brebes.
INOVASI PELAYANAN KIA SECARA ONLINE MELALUI APLIKASI SI D’NOK DI DISPENDUKCAPIL KOTA SEMARANG Irfan Rachmat; Dewi Rostyaningsih; Hesti Lestari
Journal of Public Policy and Management Review Vol 12, No 3: Juli 2023
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v12i3.39933

Abstract

Kartu Identitas Anak (KIA) merupakan instrumen identitas diri anak yang berusia dibawah 17 tahun dan belum menikah yang diterbitkan oleh Dinas Kependudukan dan Pencatatan Sipil Kabupaten/Kota. Penelitian ini bertujuan menganalisis inovasi pelayanan KIA melalui SI D’nOK serta faktor pendukung dan penghambatnya. Dinas Kependudukan dan Pencatatan Sipil Kota Semarang menciptakan sebuah inovasi pelayanan kependudukan yaitu SI D’nOK. Inovasi SI D’nOK melingkupi berbagai jenis pelayanan administrasi kependudukan termasuk KIA. Penelitian ini membahas inovasi pelayanan KIA melalui SI D’nOK secara online menggunakan teori atribut inovasi untuk menganalisis fenomena penelitian serta faktor pendukung dan penghambat inovasi. Hasil penelitian menunjukkan bahwa inovasi pelayanan KIA melalui SI D’nOK memiliki keuntungan relative yaitu tidak membutuhkan biaya, mudah dan hemat waktu, memiliki kesesuaian yaitu sesuai dengan pelayanan terdahulu, sesuai dengan nilai, norma dan kebutuhan masyarakat, memiliki kerumitan yaitu dalam hal menunggah persyaratan, memiliki ketercobaan yaitu adanya pengujian inovasi serta sosialisasi kepada masyarakat dan memiliki keterlihatan yaitu adanya mekanisme pelayanan yang mudah serta meningkatnya tingkat kepemilikan KIA di masyarakat Kota Semarang. Inovasi pelayanan KIA melalui SI D’nOK memliki faktor pendukung antara lain adanya keinginan untuk merubah diri, adanya kebebasan untuk berekspresi dan tersedianya sarana dan prasarana. Namun, terdapat faktor penghambat yaitu proses unggah persyaratan yang berbelit serta kurangnya sosialisasi terkait inovasi yang dilakukan Dinas Kependudukan dan Pencatatan Sipil Kota Semarang.
IMPLEMENTASI E - GOVERNMENT DI DINAS KOMINFOSTATIK KABUPATEN BEKASI Ryan Ahmad Firmansyah; Herbasuki Nurcahyanto; Aufarul Marom
Journal of Public Policy and Management Review Vol 12, No 3: Juli 2023
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v12i3.39993

Abstract

Perkembangan teknologi mendorong adopsi teknologi dalam segala aspek, tak terkecuali sektor pemerintahan, sejak 2003 e – government telah diterapkan guna peninngkatan kualitas tata kelola pemerintahan mulai dari tingkat pusat hingga ke daerah. Lokus dalam penelitian ini berada di Dinas Kominfostantik Kabupaten Bekasi. Penelitian ini bertujuan untuk menganalisis implementasi e – Government di Diskominfostantik Kabupaten Bekasi serta faktor pendukung dan penghambat. Metode yang digunakan dalam penelitian ini adalah kualitatif dengan wawancara sebagai instrumen. Responden merupakan pegawai yang bekerja di kantor Dinas Kominfostantik Kabupaten Bekasi. sebanyak 3 orang khususnya yang terkait dengan implementasi sistem e – Government. Hasil penelitian menunjukkan implementasi e - government telah berjalan dengan baik ditandai dengan adanya kerangka jangka panjang, kesiapan infrastruktur, serta manfaat secara internal dan eksternal namun masih terhambat dengan struktur birokrasi yang kurang spesifik serta SDM yang masih kurang. Peneliti memberi rekomendasi untuk Dinas Kominfostantik untuk mengalokasi modalnya untuk mengambangkan SDM untuk mendung implementasi e – government.
MANAJEMEN MITIGASI BENCANA OLEH BADAN PENANGGULANGAN BENCANA DAERAH (BPBD) DALAM MENANGGULANGI BENCANA KEKERINGAN DI KABUPATEN BOYOLALI Fetria Septiarum; Maesaroh Maesaroh; Nina Widowati
Journal of Public Policy and Management Review Vol 12, No 3: Juli 2023
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v12i3.39730

Abstract

The highest drought disaster in Central Java Province was in Boyolali Regency. This study aims to analyze disaster mitigation management by the Regional Disaster Management Agency (BPBD) of Boyolali Regency in tackling drought disaster in Boyolali Regency and to find out the inhibiting factors of disaster mitigation management. The research method used is a qualitative research approach in analyzing predetermined research problems. The research subjects used purposive sampling and accidental sampling techniques, BPBD Boyolali Regency Field I Prevention and Preparedness and communities affected by drought. This study uses management functions by George R Terry which consist of planning, organizing, actuating, controlling. The results of the study show that there are still problems with the actuating phenomenon, namely in the implementation of activities jealousy arises between communities, the use of clean water is not good and programs/activities that are no longer running. The inhibiting factor is the absence of good supervision by BPBD Boyolali Regency in collecting clean water as evidenced by the absence of serial numbers and restrictions on the collection of clean water.
EFEKTIVITAS PENERAPAN E-TAX DALAM MONITORING PAJAK RESTORAN DI KOTA SEMARANG Aldo Nizar Farozin; Tri Yuniningsih; Agustin Rina Herawati
Journal of Public Policy and Management Review Vol 12, No 3: Juli 2023
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v12i3.39830

Abstract

E-Tax is an online business transaction recording tool that is used in the tax administration system presented by the Regional Revenue Agency of Semarang City. With this e-tax, it is hoped that the government's goal of improving the taxpayer payment monitoring system for this business can be achieved, and the installation of e-tax in every restaurant to avoid fictitious reports because the tool can find out real daily income. Recording data from the receipt is directly entered on the Semarang City Online Tax Monitoring Website. This study aims to analyze the effectiveness of implementing e-tax in monitoring restaurant taxes in the city of Semarang and analyze the supporting and inhibiting factors. This study uses qualitative research methods where data is obtained through interviews, observation, and documentation. The results of this study include several indicators of the effectiveness of implementing e-tax. The indicators include Target Accuracy, Program Socialization, Goal Achievement, and Monitoring. The researcher also found obstacles to implementing e-tax in monitoring restaurant taxes in the form of network disruptions so that they could not open applications that were connected to installed e-tax and such as broken e-tax devices so that they could not function. Another obstacle was the lack of participation of restaurant taxpayers who did not want to install e-tax or fraud committed by the taxpayer himself. The conclusions from the research are that monitoring is not running effectively due to the lack of human resources in the field to directly supervise if fraud or e-tax repairs occur and the lack of maximum public awareness of tax compliance. Suggestions in the research are the formation of a task force team to carry out supervision in the field related to fraud in the use of e-tax while also carrying out data collection, dissemination of e-tax and routine monitoring of new taxpayers.
PENERAPAN E- GOVERNMENT MELALUI APLIKASI DUKCAPIL SMART DI KABUPATEN BANTUL Fakhrul Umam Hadi; Tri Yuniningsih; Endang Larasati S.
Journal of Public Policy and Management Review Vol 12, No 3: Juli 2023
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v12i3.39856

Abstract

Information technology is rapidly developing in many sectors. One of the sector is the government. The Population and Civil Registration Office of Bantul Regency implemented Electronic-Government, the Dukcapil Smart Bantul Application, as an online Population Administration service. However, there are many complaints from the people about its implementation. This study aimed to determine the implementation, the supporting and inhibiting factors of applying the Dukcapil Smart Bantul. The research method used in this research was descriptive qualitative. The results of this study indicated that the Dukcapil Smart Bantul Application had implemented the successful elements of E-Government, such as support, capacity, and value. However, several criteria have not been the standard, such as the quality and quantity of human resources and infrastructure that was not yet adequate. In terms of application, several factors affected the service of this application to its users, based on the theory of E-Government quality, It can be seen that the supporting factors is included user data security, easy application access, clear application display. In contrast, the inhibiting factors of this application included ineffective flow clarity, not yet compatible with all types of smartphones, and a service speed that was not optimal.
IMPLEMENTASI PROGRAM PENGURANGAN PEKERJA ANAK – PROGRAM KELUARGA HARAPAN DI KABUPATEN MAGELANG Anindia Aulia Rahman; Augustin Rina Herawati; Teuku Afrizal
Journal of Public Policy and Management Review Vol 12, No 3: Juli 2023
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v12i3.39959

Abstract

Pekerja anak merupakan permasalahan yang serius di Indonesia dan dapat mengancam terpenuhinya hak anak. Pekerja anak dapat mengakibatkan anak putus sekolah, bahkan membahayakan dirinya sendiri, dengan dampak yang kurang optimal bagi tumbuh kembang anak. Menanggapi kondisi tersebut, maka perlu adanya kebijakan yang mengatur terkait pekerja anak, yakni melalui Program Pengurangan Pekerja Anak-Program Keluarga Harapan (PPA-PKH). Kabupaten Magelang melalui arahan Keputusan Menteri Tenaga Kerja RI No 125 Tahun 2015 melaksanakan Program Pengurangan Pekerja Anak-Program Keluarga Harapan (PPA-PKH) untuk mengurangi jumlah pekerja anak dan mengembalikan anak ke dunia pendidikan. Tujuan dari penelitian ini adalah untuk menganalisis implementasi Program Pengurangan Pekerja Anak-Program Keluarga Harapan (PPA-PKH) di Kabupaten Magelang berdasarkan arahan Keputusan Menteri Tenaga Kerja RI No 125 Tahun 2015 serta mengidentifikasi paktor pendukung dan faktor penghambat Program Pengurangan Pekerja Anak-Program Keluarga Harapan (PPA-PKH) di Kabupaten Magelang berdasarkan Teori Van Metter dan Van Horn. Metode penelitian yang digunakan adalah deskriptif kualitatif. Hasil penelitian menunjukkan Program PPA-PKH di Kabupaten Magelang sudah dapat dikatakan berjalan dengan baik meskipun masih terdapat beberapa kendala seperti anggaran belum sesuai, kurangnya pemahaman program, dan kurangnya koordinasi antar berbagai pihak.
EVALUASI LAYANAN INFORMASI MITIGASI BENCANA MELALUI WEBSITE PANTAU BANJIR DI KOTA SEMARANG Charisa Mellasyafa Agustien; Amni Zarkasyi Rahman; Retno Sunu Astuti
Journal of Public Policy and Management Review Vol 12, No 3: Juli 2023
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v12i3.39851

Abstract

The flood monitoring information service website was created to as government efforts to detect dink flood disasters in Semarang City, However, the flood disaster still continues in Semarang, indicating that the webiste has not been utilized to the maximum extent. So the purpose of this study is to evaluate the website information service monitoring the flood in Semarang City. This research uses the theory of the effectiveness of e-government online services by Xuetao Guo and Jielu, which consists of system quality, information quality, web presence quality and user satiety. This type of research uses a quantitative approach with a descriptive type of research. The population of this study is all users of the flood monitoring website with a sample of 100 respondents using purposive sampling techniques. Evaluation results based on research show system quality score 84.01% with excellent category. information quality 84.56% with excellent category, web presentation quality score 87.94% with excellent category, user satisfaction 78.82% with good category, and web presentation quality score 87.94% with excellent category. However, there are still gaps (gap) in all dimensions, items that require major improvements are the response speed and ease of CCTV features, the completeness of flood disaster detection information, the overall quality of the system satisfies the user, and the overall quality of information satisfies the user.
STUDI PENGUKURAN BRAND IDENTITY DALAM MENINGKATKAN KUNJUNGAN WISATA BUKIT CINTA RAWA PENING KABUPATEN SEMARANG Asha Eilena Khairunisa; Amni Zarkasyi Rahman; Retno Sunu Astuti
Journal of Public Policy and Management Review Vol 12, No 3: Juli 2023
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v12i3.39940

Abstract

Tourist visits to the Bukit Cinta Rawa Pening tourist attraction have not been optimal. This study aims to determine the strengthening of brand identity to increase tourist visits to Bukit Cinta Rawa Pening and to analyze the driving and inhibiting factors. This study uses the Analytical Hierarchy Process (AHP) method with a quantitative approach to obtain decisions regarding branding strengthening strategies. The results of the study shows that Branding has been strengthened on 4 tourism components (4A), with priority on the Attraction aspect with a total score of 0.35. The driving factors include; the supporting natural and cultural attractions, the supporting basic and additional facilities, the strategic location with adequate road infrastructure, the availability of active online promotional media, and collaboration with various parties in order to increase tourist visits. The inhibiting factors include; the growth of water hyacinth which disturbs the beauty of nature, limited tourism management related to conservation rules by BBWS, limited budget management, lack of variety of water tourism, no restaurants within the tourist attraction area, the little number of public transportations around the tourist object, and the use of online promotional media is not yet optimal. Suggestions that can be given are; Managers and local governments need to make efforts to maintain the beauty and sustainability of Lake Rawa Pening, as well as optimizing online promotional media. It is necessary to increase capacity building for the managers and staff of Bukit Cinta Rawa Pening.

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