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INDONESIA
Kajian Ilmiah Mahasiswa Manajemen
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Articles 5 Documents
Search results for , issue "Vol 6, No 1 (2017)" : 5 Documents clear
Perbandingan Pengaruh Motivasi Belanja Terhadap Customer Satisfaction Melalui Utilitarian Value Di Hypermarket Dan Pasar Tradisional Kota Surabaya Ardelita, Fanny; Ardhanari, Margaretha; Supriharyanti, Elisabeth
Kajian Ilmiah Mahasiswa Manajemen Vol 6, No 1 (2017)
Publisher : Kajian Ilmiah Mahasiswa Manajemen

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Abstract

This study aims to determine and analyze the comparison influence of spending motivation on customer satisfaction through utilitarian value in Hypermarket and Traditional Market of Surabaya City. This research is a type of quantitative research that uses the analysis of numbers and calculations using statistical methods. Sampling technique in this study using non probability sampling, the sample used as much as 100 respondents with 2 times the filling is adjusted with 2 objects as a comparison. Data were collected through questionnaires and then processed by multiple linear regression analysis using IBM SPSS Statistics 23 application. The results of this study indicate that Monetary Saving has no positive effect on Utilitarian Value in Hypermarket of Surabaya City, Monetary Saving has positive effect on Utilitarian Value in Surabaya Traditional Market, Convenience has positive effect on Utilitarian Value in Hypermarket Surabaya, Convenience has no positive effect on Utilitarian Value in Traditional Market of Surabaya City, Utilitarian Value has positive influence on Customer Satisfaction in Hypermarket and Traditional Market of Surabaya City, there is difference of Satisfaction to Consumer in Hypermarket and Traditional Market of Surabaya City.
Pengaruh Intangible Asset Terhadap Firm Value Melalui Financial Policy Dan Financial Performance Pada Industri Manufaktur Di Indonesia Wibisono, Hermawan; Susilawati, Cicilia Erna; Sunarjanto, Agus
Kajian Ilmiah Mahasiswa Manajemen Vol 6, No 1 (2017)
Publisher : Kajian Ilmiah Mahasiswa Manajemen

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Abstract

The purpose of this research was to examine the impact of intangible asset to firm value trough financial policy and financial performance in manufacturing industry in Indonesia. This research is a casual which use financial report as the base of data. This type of method is purposive sampling. The secondary data collected from yearly financial report of manufacturing industry which listed in Jakarta Stock Exchange (JKSE) during 2012-2015. Thi research was analyzing by path analysis method with Software Eviews 7, Microsoft Excel, and SPSS 13. The result of this research shows some results like the result that found that intangible asset has a significant influence to financial policy which represented by debt to equity ratio. This research also found that intangible asset has a significant influence to financial performance which represented by liquidity ratio, return on asset, and asset turnover. This research also found that intangible asset, financial policy which represented by debt to equity ratio and financial performance which represented by return on asset and asset turnover have significant influence to firm value. This research also found that intangible asset has a significant influence to firm value trough financial policy which represented by debt to equity ratio and financial performance which represented by return on asset and asset turnover. Based on this research, the researcher recommend to the investors, firm managerial and the shareholders to take a pay attention the existence of intangible asset in a firm that can be influenced to firm value directly or indirectly trough financial policy and financial performance.
Pengaruh Perceived Risk Dan E-Service Quality Terhadap Customer Loyalty Dengan Switching Cost Sebagai Variabel Mediasi Di Zalora Utami, Abigail Setyo; Ellitan, Lena; Supriharyanti, Elisabeth
Kajian Ilmiah Mahasiswa Manajemen Vol 6, No 1 (2017)
Publisher : Kajian Ilmiah Mahasiswa Manajemen

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Abstract

People in the current era tend to use technology to fullfil their needs in shopping. From that it raises, the number one of online retailers use it to open an online stores. There are many cases of fround an uncomfortable service in the online shop, it makes people more worried to shopping. This research is intend to know the effect of perceived risk and e-service quality to customer loyalty through switching cost. In this research, the four variable are analyzed using SEM analysis through SEM asumption test with Lisrel program. The population of this research is all of people who have shopping in Zalora and the number of samples of this research is 150 respondend who spread around Surabaya. The object of this research is Zalora online stores. The technique used in this research is Non Probability Sampling technique with incidental method. The result of this research show that switching cost can mediated e-service quality in customer loyalty.
Pengaruh Motivasi Kerja dan Komitmen Organisasional terhadap Kepuasan Kerja pada Perawat Rumah Sakit Umum Daerah Bobong Mus, Anggita; Koesmono, Teman; Wulani, Fenika
Kajian Ilmiah Mahasiswa Manajemen Vol 6, No 1 (2017)
Publisher : Kajian Ilmiah Mahasiswa Manajemen

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Abstract

This study aims to determine the effect of work motivation and organizational commitment to job satisfaction nurses Bobong Hospital. This research is a causal research. The entire population in the study was used as a sample (census study). Data were collected through questionnaires and then processed by multiple regression analysis technique using SPSS program. The object of this research is nurses Bobong Hospital. The number of samples used in this study amounted to 68 respondents. The result of this research is work motivation have an effect on signifikan to job satisfaction. Hence hypothesis 1 is fulfilled. In addition, other results indicate that organizational commitment has no effect on job satisfaction. Thus the 2nd hypothesis is rejected.
Pengaruh Store Enviroment Quality Terhadap Perceived Legitimacy Dan Customer Shopping Behavior Di Matahari Departemen Store Tunjungan Plaza Ssurabaya Budiman, Simplisius Holly; Lindawati, Tuty; Rahmawati, Veronika
Kajian Ilmiah Mahasiswa Manajemen Vol 6, No 1 (2017)
Publisher : Kajian Ilmiah Mahasiswa Manajemen

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Abstract

The development of modern technology has an impact on life that is becoming more practical, fast and economical. Along with the development of these technologies, the existence of modern retail business becomes increasingly important because of the shift in spending patterns of people who prefer to shop in modern retail markets such as minimarkets, supermarkets or hypermarkets. The population of this study are consumers aged 17 years and over and have been shopping at Matahari Department Store Tunjungan Plaza Surabaya. Sampling used in this research is nonprobability sampling and the taking of the sample using incidental sampling technique. The sample was 110 respondents ie men and women. Data collection is done by distributing questionnaires. Data analysis technique used in this research is SEM (Structural Equation Model). Test results show that Store Environment Quality has an influence on Perceived Legitimacy; Perceived Legitimacy has an effect on Shopping Behavior, and Store environment Quality influence to Shopping Behavior, through Perceived Legitimacy mediation.

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