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Anjik Sukmaaji
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Jurnal JSIKA
Published by STMIK STIKOM Surabaya
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Articles 992 Documents
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Perancangan Tata Kelola System Information Technology Incident Management Pada Laboratorium Komputer Stikom Surabaya Evero, Mohamad Fanrauk; Wurijanto, Tutut; Sutomo, Erwin
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 5, No 3 (2016)
Publisher : Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA)

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Abstract: STIKOM surabaya are the institutions that moves that puts forward in the fields of information and technology education. This is proven by the facilities and infrastructure that education be able to support the entire process. One of them is computer laboratories (labkom) that are located on the floor blue of stikom six buildings of surabaya. Labkom ever happened incident power lines fell, the incident had an impact on server down, and all the activity of going on labkom come to rest and wait for the recovery of server. The handling of the incident is now only management knowledge based server.  Server added management if there is an incident recording and the provisin of this was not conducted the status of resolution, so if the incident happen then have to wait staff who know the improvement of the incident. The incident happened chronicled in detail should be complete by the time the events of server management. Based on the problems that occur on labkom currently, then in this research done making service sti procedure, namely standart operation procedure, work instructions, and work of a record using incident management in service operation - information technology infrastructure library ( ITIL ) v3  Google Search  Google Translate  Wikipedia  Search YouTube  Search Amazon  Share Share:Google+ Facebook Twitter LinkedIn Reddit Email    Google Search  Google Translate  Wikipedia  Search YouTube  Search Amazon  Share Share:Google+ Facebook Twitter LinkedIn Reddit Email   Google SearchGoogle TranslateWikipediaSearch YouTubeSearch AmazonShare Share:Google+ Facebook Twitter LinkedIn Reddit Email
Rancang Bangun Aplikasi Pencatatan Transaksi Penjualan Tiket Pada PT Gery Anugerah Tour And Travel Di Kupang - Nusa Tenggara Timur Foe, Fendy Gerry; Nurcahyawati, Vivine; Erstiawan, Martinus Sony
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 5, No 9 (2016)
Publisher : Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA)

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PT. Gery Anugerah Tours & Travel is a travel agency company located in the city of Kupang, East Nusa Tenggara. PT. Gery Anugerah Tours & Travel is here to serve the needs of customers for services ticketing domestic and international flights. The management of the company is promoting superior service to customers. In 2013 and 2014 the company experienced a very rapid increase in the sale of airline tickets, with increasing sales then give a positive impact to the company so that the company provides to the customer convenience in transaction using cash or credit. Given the ease of appearing an obstacle in the form of ticket sales related record keeping became sloppy in filing into sales reporting. Ticket sales transaction records that are not neatly arranged this represented a loss of 12% of the records of the sales and the loss of customers who have previously made booking tickets. Any problems that occur, it will be created an information system that will govern the sale of tickets as well as ticket sales reporting company, in order to eliminate the losses incurred earlier. The information system that will be created is the application of transaction records in ticket sales.Keywords: Information System, Sales, ticketing
Quality Impact Analysis Website User Satisfaction Method Based WebQual 4.0 On Website Stikom Surabaya Erisaputra, Purba; Sulistiowati, Sulistiowati; Nurcahyawati, Vivine
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 5, No 7 (2016)
Publisher : Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA)

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Institute for Business and Information Stikom hereinafter referred Stikom Surabaya Surabaya is a private university based Information Technology (IT). To support the development of this campus then made a website as a media introduction and means of information for students Stikom Surabaya. But the problems that occurred during this ranking website where Stikom Surabaya far behind compared with campuses in Indonesia and ranks 52 campuses throughout Indonesia. The aim of this study was to look into the matter by analyzing the relationship between the quality of the website (Website Quality) and customer satisfaction (Customer Satisfaction). From questionnaires conducted obtained a sample of 127 respondents. Data from the questionnaire testing the variables with the validity and reliability. The next test and test data normality assumption as a condition for the implementation of the next step, namely multiple linear regression analysis. Based on the results of this test showed that the variable quality of use (usability), the quality of information (information quality), and the quality of interaction (interaction quality) positive and significant impact on customer satisfaction (customer satisfaction) with a coefficient of determination of (26,213) > F table (3,07).
RANCANG BANGUN DASHBOARD UNTUK VISUALISASI KINERJA PENJUALAN PRODUK (STUDI KASUS DRAGONWONG.COM) Wisudawanto, Munir Agung; Setiawan, Henry Bambang; Jatmika, Kurniawan
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 4, No 1 (2015)
Publisher : Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA)

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Dragonwong.com is one of many website online store that sells the card game 'Yugi-Oh'. System users have difficulties in monitoring and controlling the performance of sales on the website in order to achieve the sales target. The existing system has not been able to provide visualization information of product sales performance that are going on along with the changes that occur in real time to provide awareness of the things that need to be responded quickly.Based on description above, then built product sales performance dashboard for dragonwong.com. Product sales performance dashboard is categorized into three according to the business activities are supported (strategic, tactical, and operational).Once the system is completed designed, built, and tested, product sales performance dashboards can display a visualization information about the condition of product sales performance. Visualization of the information can be used as  materials to monitor and control the sales performance of products on the site dragonwong.com.
Rancang Bangun Aplikasi Pencatatan Penjualan Suku Cadang dan Jasa Service Motor Berbasis Desktop Pada PT. AS MOTOR Purwanto, Purwanto; Sutomo, Erwin; Santoso, Rudi
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 5, No 8 (2016)
Publisher : Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA)

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The process of recording the sale of spare parts and services, the service motor that includes the company's interaction to the customer and internal interactions between parts of the PT. As Motor not computerized. The problem that exists is in the process of identifying damage to vehicle in which the mechanics are not doing service in accordance with the standard operating procedure as well as the mechanics are working on improvements often work vehicle repair other customers and service advisors are not directly know the stock of spare parts that exist when the sales of spare parts, the impact is disturbing the development and progress of the workshop.The solution to solve the problem is an application that can automate customer interactions to the company and the interaction between the internal parts is to design and build applications recording sales of spare parts and services, the service -based motor desktop. These applications generate sales reports information in the form of spare parts, spare parts sales reports per period, circulation reports sales of spare parts, service revenue reports per mechanics, spare parts inventory reports, and reports the purchase of spare parts. Keywords: Spare Parts, Service Fees, Sales, Desktop Based Application.
Rancang Bangun Aplikasi Penanganan Komplain Menggunakan Administrative Workflow System Muhajir, Afifuddin; Tjandrarini, A. B.; Susilo, Tegar Heru
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 5, No 4 (2016)
Publisher : Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA)

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Abstract : In running the business process PT PetroKimia Gresik already use information technology (IT) in the form of hardware and software are handled by the IT department. Problems that occur in the use of hardware and software by other departments (external unit) submitted a complaint to the IT department. Complaint handling process is happening now is not well documented because there is no standardization of document complaints, resulting in complaints data search takes a long time. Also the head part and the external unit can not monitor the handling of complaints. Based on these issues, then made the complaint handling applications using administrative workflow system (AWS). AWS to run their activities by providing information to the user through a notification that contains instructions and comments about the activities to be done. The results showed that the application of complaint handling can help IT departments, this can be proved by the test results stating that the function can run 100% in accordance with existing procedures. Then test the results obtained 86.95%. This means the application to handle complaints can be declared fit for use.
Rancang Bangun Aplikasi Administrasi Rawat Jalan Pada Kliniki Geo Medika Yamanta, Ongky Anjar; Amelia, Tan; Wulandari, Sri Hariani Eko
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 5, No 7 (2016)
Publisher : Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA)

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Primary health care provided by the Geo Medical Clinic is an outpatient practice General Practitioners and Physician Specialist. With outpatient practice as primary health care, the administration of outpatient become an important function in the process. The existing problems in the system of outpatient administration is currently in the registration process still found the quest difficulty to lose the medical records of patients who have an impact on delays in the registration process, the data redundancy, and fault diagnosis of the doctor. The doctor activity that brings patient records to the cashier to make the process of further examination of patients can not be directly performed. It certainly could have an impact on the loss of medical records and patient does not perform the payment process. Of the problem analysis found that the use of the card in the manufacture of patient data and medical records, and not integrated administrative system there is a major problem in the practice of outpatient clinic services Medika Geo. Those problems can be overcome with the integrated applications ranging from registration until the payment. This application can assist in the registration process until the payment process, as it can help in recording patient data and medical records and can reduce registration queues and help doctors to consider the track record of the patient at the outpatient medical record so as to produce an accurate and easy. To process payments become computerized and integrated in order to prevent loss of data and medical records of patients and assist in making clinical report
Rancang Bangun Aplikasi Training Needs Analysis Berdasarkan Kompetensi Pada PT. Tunggal Djaja Indah Huda, Maghvirul; Sulistiowati, Sulistiowati; Maulana, Yoppy Mirza
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 5, No 2 (2016)
Publisher : Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA)

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PT. Tunggal Djaja Indah (PT. TDI) is a leading paint manufacturer in Indonesia. ISO 9001 which has obtained by PT. TDI  is a proof of the seriousness of the company. Current training process in PT. TDI is using a form that called a skill map. The assessment of training needs using skill map is force the head of department to fill the competency by themselves. It makes the result of the training needs is not align to meet company’s standard.To solve this problem, we need a solution that can identify training needs that are categorized by knowledge, skill, and attitude based on companys’ standard. The way to solve it is make a training needs analysis (TNA) application based on competency.Based on the results of the training needs analysis application, the application can help stakeholders to identify training needs based on the competencies that are categorized by the level of knowledge, skill, and attitude. so it can help to reduce the gap between the competence of employees with competencies expected by the company.
Rancang Bangun Sistem Informasi Penjualan Gas Pada CV. Berkat Alam Sejahtera Salasa, Natsir; Arifin, Mochammad; Erstiawan, Martinus Sony
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 5, No 9 (2016)
Publisher : Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA)

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CV. Berkat Alam Sejahtera is a company engaged in the distribution of gas. CV. Berkat Alam Sejahtera supply gaseous oxygen, nitrogen, carbon dioxide, argon and acytelene. The company's customers in general hospitals, industries and companies engaged in the service. To date CV. Berkat Alam Sejahtera has more than 150 customers and gas sales target of at least 1700 tubes per month.Sales admin section is very difficult to determine the due date of each customer as well as reports of each customer receivable. In the process of registration of new customers, they often occur enrollment same customer and the customer long search process because of the large customer data. Parts sales admin difficulty in monitoring the stock tubes in the warehouse. Based on the results of a test application on the Market Surya it was concluded that the application can provide reminders the due date for the next week, so the delay in payment of debts can be reduced, the application can provide inventory information tubes are available in the warehouse, so the admin section of the sale is not the difficulty in monitoring the stock tube in the warehouse, for the registration of new customers, in order to avoid the occurrence of the same customer registration and the process of finding customers time because the number of data subscribers.Keywords: information systems, gas sales, sales, desktop.
Rancang Bangun Aplikasi Perhitungan Gaji Karyawan pada Koperasi Udara Jawa Timur Kurniawan, Candra Dwi Putra; sulistiowati, sulistiowati; Nurcahyawati, Vivine
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 5, No 6 (2016)
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Abstract: The Cooperative of Udara Jawa Timur is one of the cooperatives in Sidoarjo. Currently the allowance given to the achievements of the branch employees are always late. This is because the process of calculating the salaries of employees in the cooperative branch takes a long time. In that process requires a salary document that has been validated by the central cooperative. The salary document contains basic salary, allowances achievements, and special allowances. To obtain the allowances of achievement, first step is branch cooperative should send a list of bill document to the central cooperative. The process of sending documents from the bill of each cooperative branch takes a long time because of constrained problem of distance. So that the procedures that have been applied to the Cooperative Air East Java is causing delays in the process of managing employee performance allowance branches. To solve the problem then payroll calculation application can help cooperative centers to overcome these problems. Applications that have been made can handle the validation process, performance allowance calculation, discounts, other allowances, and the calculation of wages for employees of the central and branch employees. Cooperatives and cooperative central branch can be interconnected using this application so that the process of sending documents from cooperative to cooperative central branch can be removed and can overcome the problems that occurred the previous time. Based on the results of trials that have been done can be concluded that the application complies with the expected goals. The application has been able to calculate the allowance achievements and calculate the salary of each cooperative branch of the appropriate time.

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