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Kota pekanbaru,
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INDONESIA
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi
Published by Universitas Riau
ISSN : -     EISSN : -     DOI : -
Core Subject : Economy,
Economics, Econometrics & Finance
Arjuna Subject : -
Articles 2,715 Documents
 118   119   120   121   122 
ANALISIS TINGKAT KEPUASAN PELANGGAN TOYOTA ATAS RELATIONSHIP MARKETING DAN LAYANAN PURNA JUAL PADA PT. AGUNG TOYOTA SUTOMO DI PEKANBARU Syahputra, Dedi; Nursanti, Aida; Musfar, Tengku Firli
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi Vol 4, No 1 (2017): Wisuda Februari
Publisher : Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi

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Abstract

This research was conducted at PT. General Toyota Sutomo in Pekanbaru with the aim to identify and analyze the Toyota Customer Satisfaction on Relationship Marketing and Sales Service at PT. General Toyota Sutomo in Pekanbaru. This study uses primary data obtained from interviews and giving questionnaires to all employees of PT. General Toyota Sutomo in Pekanbaru. Secondary data were obtained relating to the object and the organizational structure of the population in this study were all employees amounted to 140 people and sampled. The analytical method used in this research is descriptive method. From the testing that has been done by the method Diskriftif, after-sales service variables are variables that have the greatest degree of satisfaction which consists of indicators, Giving insurance, care services, repair services providers, product usage instructions, existence of the company's attention. The level of customer satisfaction at PT. General Toyota in Pekanbaru including quite appropriate classification. This is reflected in the results of the analysis of the suitability and performance levels.Keyword: Level of Customer Satisfaction, Relationship and Sales Service
PENGARUH KEJELASAN SASARAN ANGGARAN DAN PENEKANAN ANGGARAN TERHADAP SENJANGAN ANGGARAN DENGAN KOMITMEN ORGANISASI SEBAGAI VARIABEL MODERASI (Studi Empiris pada SKPD Kabupaten Indragiri Hulu) Wulandari, Widiya Restu; Surya, Raja Adri Satriawan; Paulus, Sem
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi Vol 4, No 1 (2017): Wisuda Februari
Publisher : Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi

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Abstract

This study aims to determine and analyze the effect of goal clarity budget and emphasis budgets on budgetary slack with the organizational commitment as a moderating variable. This research data was obtained from the questionnaires which was distributed to all SKPD Indragiri Hulu with purposive sampling method.This study population was departments, agencies, and local government offices in district the indragiri hulu. The sample used in this study were 92 respondents. The method of analysis used for testing the hypothesis is simple linear regression analysis with the help of SPSS software version 20.0. Based on the results of hypothesis testing found that budget goal clarity significant effect on budgetary slack. Emphasis budget significant effect on budgetary slack. While the organizational commitment can moderate the effect of budget goal clarity on budgetary slack. Organizational commitment can also moderate the effect of emphasis budget on budgetary slack. Where the effect of budget goal clarity against budgetary slack shows coefficients ß1 negative for 0,774 with a significance of 0,000 < 0,05. The influence of the budget emphasis on budgetary slack shows coefficients ß2 negative for 0,627 with a significance of 0,000 < 0,05. While it, organizational commitment can moderate the effect of budget goal clarity on budgetary slack shows coefficients ß3 positive for 0.059 with a significance of 0,004 < 0,05. And organizational commitment can moderate the effect of the budget emphasis on budgetary slack shows coefficients ß4 positive for 0.039 with a significance of 0,001 < 0,05.Keywords : Budget goal clarity, budgetary emphasis, organizational commitment and budgetary slack
PEGARUH KEADILAN, SISTEM PERPAJAKAN, DISKRIMINASI, KEMUNGKINAN TERDETEKSI KECURANGAN DAN INTENSITAS PEMERIKSAAN PAJAK TERHADAP PERSEPSI WAJIB PAJAK MENGENAI ETIKAPENGGELAPAN PAJAK (Studi Empiris Pada Kantor Pelayanan Pajak Pratama Bangkinang) Muhammad Ammar; Desmiyawati Desmiyawati; Devi Safitri
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi Vol 4, No 1 (2017): Wisuda Februari
Publisher : Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi

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Abstract

The purpose of this research is to analyze Influence of Fairness, Tax System, Discrimination, Possibility of Fraud Detected, and Intensity of Tax Audit on the perception of tax payer on the ethics of tax evasion. The sample consists of 100taxpayers listed in the Tax Office of Pratama Bangkinang. The data that was used in this research was primary data and selected by using accidental sampling method, while the data processing methods used by research are the multiple regression analysis use SPSS version 22.00 as the software for processing the data.The result of the adjusted R-square showed that the value of the adjusted Rsquare is 0,721, which mean that 72.1% the ethics of tax evasion can be explain by the variation of the independent variables, while the other 27,9% explained by other variables which not included in this research. Results of hypothesis testing showed,the result indicate that fairness has affected the perception of taxpayer on the ethics of tax evasion. Tax system has affected the ethics of tax evasion, discrimination has affected the ethics of tax evasion, possibility of fraud detected has affected the ethics of tax evasion, and intensity of tax audit has affected the ethics of tax evasion.Keyword: fairness, tax,discrimination, fraud, and audit
ANALISIS DAMPAK PEMEKARAN DAERAH DITINJAU DARI ASPEK PERCEPATAN PERTUMBUHAN EKONOMI DAN PENINGKATAN KUALITAS PELAYANAN PUBLIK (Studi Pemekaran Kabupaten Kepulauan Meranti dari Kabupaten Bengkalis) Abdul Hakim; Wahyu Hamidi; Dahlan Tampubolon
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi Vol 4, No 1 (2017): Wisuda Februari
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Abstract

Since the enectment of Law No. 22 year 1999 on Regional Government, the phenomenon of regional expansion in indonesia was growing. Post-birth of the Act, in Riau province have formed a new autonomous region 6 under Law No. 53 Year 1999. From 6 DOB formed, Kepulauan Meranti Regency is DOB youngest of which was formed in 2009 under Law No.12 Year 2009. This study to analyze the impact of Regional Expansion Kepulauan Meranti regency after the secession of the District Bangkalis especially from the aspect of accelerating economic growth and improving the quality of public services. This research uses descriptive quantitative methode and test hypotheses using t-test.The results of this study showed that there was no significant difference on the performance of the regional economy Kepulauan Meranti regency after the expansion, the impact of the expansion have not indicated a positive result of the acceleration of economic growth while the performance of public services there are significant differences after the expansion, the impact of the division showed positive results towards improving the quality of local public services. This is thought to occur because the area is getting smaller so that the span of control is getting better.Keyword: Regional Expansion, New Autonomous Regional, The Regional Economic, Public Service.
PENGARUH BRAND IMAGE DAN PRODUCT DESIGN TERHADAP PURCHASE DECISION DAN REPURCHASE INTENTION PADA PRODUK SEPATU FUTSAL MEREK SPECS DI KOTA PEKANBARU Mardio Alexi; Zulkarnain &#039;; Tengku Firli Musfar
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi Vol 4, No 1 (2017): Wisuda Februari
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Abstract

This research is conducted to analyze the influence of Brand Image and Product design toward Purchase Decision and Repurchase Intention on customers of product futsal shoes brand Specs at Pekanbaru City . There are four latent variables in this research such as Brand Image (X1), Product Design (X1), Purchase Decision (Y1) and Repurchase Intention (Y2). The population of this study are all customers of product futsal shoes brand Specs at Pekanbaru City with a sample of 152 respondents were selected using accidental sampling method with criteria every player whose wear Specs futsal shoes at the fields. Data in this study are taken by giving them structural questionaires. Meanwhile, Path Analysis method are chosen for data analysis by SPSS version 21. The result of this research shows that Brand Image affect significantly towards Purchase Decision so the higher Brand Image is applied, the higher of Purchase Decision of Specs customers at Pekanbaru City, Product Design affect significantly towards Purchase Decision so the higher the Product Design then the higher Purchase Decision on Specs customers at Pekanbaru City, Brand Image affect significantly towards Repurchase Intention on Specs customers at Pekanbaru City. Product Design affect significantly towards Repurchase Intention on Specs Customers at Pekanbaru City. Purchase Decision proved to affect Repurchase Intention on Specs Customers at Pekanbaru City. Brand Image and Product Design affect significantly towards Repurchase Intention through Purchase Decision on Specs Customers at Pekanbaru City. Researchers suggest that Specs Company to keep and even improve the quality, realize the consumer desire and other factors that increase Purchase Decision dan Repurchase Intention customer.Keyword : Brand Image, Product Design, Purchase Decision, and Repurchase Intention
PENGARUH FRAUD TRIANGEL DALAM MENDETEKSI FINANCIAL STATEMENT FRAUD PADA PERUSAHAAN PERTAMBANGAN YANG TERDAFTAR DI BURSA EFEK INDONESIA SELAMA PERIODE 2013- 2015 Suri Novira; Yesi Mutia Basri; Pipin Kurnia
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi Vol 4, No 1 (2017): Wisuda Februari
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Abstract

The aim of this research was to analyze the fraud risk factors of the fraud triangle (pressure, opportunity, and rationalization) in detecting the likelihood of financial statement fraud. The variables of the fraud triangle used is pressure consisting of negative cash flow from operation (NCFO), the factor opertunity is audit comittee size (ACSIZE) and rationalization are proxied by auditor change (AUDCHENGE). Indication financial statement fraud in this research uses a proxy Beneish M-Score as the dependent variable. The population of this research is the mining company listed in Indonesian Stock Exchange. Total sample was 27 companies the period of 2013 to 2015. Testing the hypothesis used the logistic regression method. The result of this study indicate that only a factor of pressure consisting of a negative cash flow (NCFO) effect the financial statements fraud. While other factors are opportunities proxied by the audit committee size (ACSIZE) and rationalization proxied by auditor change (AUDCHANGE) does not affect the financial statement fraudKeywords: financial statement fraud, fraud triangle, pressure, opportunity, rationalization.
PENGARUH PERSEPSI KEADILAN ORGANISASIONAL DAN PEMBERDAYAAN TERHADAP KEPUASAN KERJA KARYAWAN BANK SYARIAH MANDIRI PEKANBARU Putri, Suchi Novia; ', Marzolina; Rifqi, Ahmad
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi Vol 4, No 1 (2017): Wisuda Februari
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Abstract

The purpose of this study was to determine the effect of Perception Organizational Justice and Empowerment on Employee Satisfaction of Bank Syariah Mandiri Pekanbaru. The population in this study were all employees of Bank Syariah Mandiri Sudirman branch. Total number of employees is 58 people. Given the limited number of population, the authors conducted a census sampling technique, ie to the entire population of 58 people. Analysis of data using multiple linear regression with SPSS program. Based on the results of data analysis known that organizational justice and empowerment simultaneously affect the job satisfaction of employees of Bank Syariah Mandiri Pekanbaru. Justice organizational partially influence on employee job satisfaction Bank Syariah Mandiri Pekanbaru. Empowerment partially influence on employee job satisfaction Bank Syariah Mandiri Pekanbaru. It is expected to head of the company in order to educate employees so easy to get along with fellow employees in the company (improve cooperation). For example by suggesting employees to greet each other in the company so that a sense of community arises in the employees so that they are easy to get along with each other employees who have been working and the employees who have performed above average or very maximum.Keyword : Justice organization, Empowerment, and Satisfaction.
DAMPAK KEBERADAAN CV. RIAU PLASTIK TERHADAP SOSIAL EKONOMI MASYARAKAT DI SEKITAR KELURAHAN HARJOSARI KECAMATAN SUKAJADI KOTA PEKANBARU Yelfi Permata Sari; Lapeti Sari; Mardiana &#039;
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi Vol 4, No 1 (2017): Wisuda Februari
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Abstract

The purpose of this study was to determine how the impact of the plastics factory on the socio-economic communities around the Village Harjosari District of Sukajadi. The data used in this study are primary data and secondary data. Primary data is data obtained from the field of direct data collection obtained by interviews, observations and questionnaires directly spaciousness, while secondary data is data obtained from various agencies or institutions associated with the problems examined include the Central Statistics Agency (BPS) of Riau Province, Department of Industry and Trade of the City of Pekanbaru, and the Village Office Harjosari. Based on the research results can be concluded that the positive and negative impacts on the socio-economic communities around the Village Harjosari District of Sukajadi. There is a positive impact on the socio-economic variables (1) employment, which the company is able to create opportunities for people (2) income, as seen from the increase in people's income from a second job as a result of the establishment of the factory. Moreover, the existence and development of this plastic factory, has indirectly fueled the growth of other businesses that support the community's economy. Meanwhile, in the aspect of health, environment and comfort are not so a negative effect / adverse effects for the surrounding communities, as only a few houses are affected because it is very close to the location of the plastic factory.Keywords : Ekternality, Social and Economic.
ANALISIS PRODUKSI USAHA PENGASAPAN IKAN DI DESA KOTO MESJID KECAMATAN XIII KOTO KAMPAR KABUPATEN KAMPAR Sari, Yesi Purmita; ', Harlen; Harahap, Azwar
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi Vol 4, No 1 (2017): Wisuda Februari
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Abstract

The purpose of this research is to know the capital, raw materials and labor effect of positive and negative factors of production and to know what is the most dominant affect of curring fish industrial production at Koto Mesjid Kampar XIII District of Kampar.The population in this research is the whole industry entrepeneur fogging producing smoked fish/ fish salai in the village of Koto Mesjid that addup to 10 industry. Sampling techniques in the study using census by taking the whole of curing fish bussines. Analysis of the method used is descriptive quantitative analysis method of multiple linear production function which uses a Cobb-Douglass.Cobb-Douglass analysis results showed that the estimated production function model is LnY = -9.358 + -0.018LnX1 + 2.756 LnX2 + 0.001 LnX3. The coefficient of determination (R2) by thethird of dependents variable against independent variable is 0.940. which means of the influence of capital, raw materials and labor against of curring fish bussines production in the village of koto mesjid is 94%, while the remaining 6% is affected by other factors that are not discussed in this study. Simultaneous regressipon test (F test) shows that the whole of the independent variables in the meticulous namely capital, raw materials and labor are positive and significant effect against variable is of curing fish industrial production at Koto Mesjid, and the dominant variable influecing of curing fish industrial production at Koto Mesjid is the raw material.keywords : curing fish industrial production, capital, raw material, labor.
PENGARUH GOOD CORPORATE GOVERNANCE DAN MANAJEMEN LABA TERHADAP KINERJA KEUANGAN PADA PERUSAHAAN PERBANKAN YANG TERDAFTAR DI BURSA EFEK INDONESIA TAHUN 2013-2016 Widya Pratiwi; Kamaliah Kamaliah; Al Azhar L
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi Vol 4, No 2 (2017): Wisuda Oktober 2017
Publisher : Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi

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Abstract

Financial performance is an achievement assessment of a company that can be seen from the ability owned by the company to earn profit. The company's profit aside from being an indicator of the company's ability to fulfill its obligations to investors is also an important element to support the prospects of the company in the future. One of the factors that influence the value of the company is financial performance. The purpose of this study is to determine the influence of the board of directors on financial performance, to determine the influence of the board of commissioners on financial performance, to determine the effect of managerial ownership on financial performance, and to determine the effect of earnings management on financial performance at banking companies listed on the Stock Exchange Indonesia in 2013-2016. The population used in this study are all banks listed in the Indonesia Stock Exchange period 2013-2016 which amounted to 42 banks and obtained a sample of 29 banks that meet the criteria. Analysis of research data using quantitative descriptive statistics with multiple linear regression approach. The result of the research concludes that the Board of Directors has positive and significant impact on the financial performance of banking listed in BEI period 2013-2016. Independent Board of Commissioners has a positive and significant impact on the financial performance of banks listed on the IDX period 2013-2016. Managerial ownership has a negative and insignificant effect on the financial performance of banks listed on the IDX period 2013-2016. Earnings Management has a negative and insignificant effect on the financial performance of banks listed in IDX for the period of 2013-2016.Keywords : Good Corporate Governance, Board of Directors, Independent Board of Commissioners, Managerial Ownership, Profit Management, Financial Performance

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