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JAM : Jurnal Aplikasi Manajemen

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Published by Universitas Brawijaya

ISSN : 16935241 EISSN : 23026332 DOI : -

Core Subject : Science,

Decision Sciences, Operations Research & Management

Jurnal Aplikasi Manajemen - Journal of Applied Management (JAM) publishes all forms of quantitative and qualitative research articles and other scientific studies related to the field of functional management (marketing, finance, human resources, and operations) as well as the applied management and a wide range of applications.

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Articles 19 Documents

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Search results for , issue "Vol. 10 No. 3 (2012)" : 19 Documents clear

Tinjauan Perspektif Ekonomi dan Nonekonomi Perempuan Bali yang Bekerja di Sektor Publik: Studi Konflik Peran Saskara, Ida Ayu Nyoman; .., Pudjihardjo; Maskie, Ghozali; suman, agus
Jurnal Aplikasi Manajemen Vol. 10 No. 3 (2012)
Publisher : Universitas Brawijaya, Indonesia

The purpose of this study is to examine: (1) the influence of culture on the economy and work environment, (2) the influence of the social economy, (3) the influence of economic and noneconomic (cultural, work environmental, and social) on role conflict, (4 ) behavior of Balinese women in resolving conflicts. Total respondents were 216 people. Data were analyzed by PLS method (Partial Least Square) and descriptive qualitative. The research results showed that Balinese women's role conflict significantly influenced by cultural and work environment variables. Culture also has significant effect on the economy and work environment variables. Economy variables has significant effect on social variable. While the economic and social variables are not shown to increase role conflict, Balinese women who workin public sector experience behavioral changes.

Pengaruh Nepotisme terhadap Kepuasan Kerja, Komitmen Organisasional dan Intention to Stay Putra, Made Surya
Jurnal Aplikasi Manajemen Vol. 10 No. 3 (2012)
Publisher : Universitas Brawijaya, Indonesia

One important issue in the social interaction in organizations is a matter of nepotism because workers'perceptions of nepotism affect job satisfaction, organizational commitment and intention to stay. The purpose of this study was to test and develop theoretical models of nepotism in relation to intention to stay within the framework of Equity Theory and Organizational Justice. Simple random sampling was using to choose respondent and data was analysis using Partial Least Square (PLS). Empirical data proving that nepotism should be measured by indicators from the perspective of reflexive ethical and not just by looking at family relationships/kinship. Hotel Melati managers are advised to use a Familiar management style and recruit workers from the local environment to increase endurance (survival) of hotels in the neighborhood. The model needs to be examined on organizations with different characteristics and are advised to include other variables as a mediating or moderator variable.

Analisis Kepuasan Pasien sebagai Mediasi Pengaruh Kualitas Pelayanan Kesehatan terhadap Citra Rumah Sakit Umum Daerah (RSUD) Arifin Achmad Pekanbaru Marzaweny, Diskha; Hadiwidjojo, Djumilah; chandra, teddy
Jurnal Aplikasi Manajemen Vol. 10 No. 3 (2012)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (82.812 KB)

The purpose of this research is to investigate the relationship between healthcare quality, patient satisfaction and the image of Arifin Achmad Pekanbaru General Hospital, and the mediating effect of patient satisfaction. Healthcare quality in this research was measured using Servqual model from Parasuraman et al. Sample in this research were 100 inpatients who are undergoing treatment at the Arifin Achmad Pekanbaru General Hospital at the time of data collection / interviews conducted in July 2011, with the following criteria: a) Patients had undergone inpatient treatment for a minimum of 2 days. b) Patients was conscious and able to communicate properly. c) Patients are not children. d) Patients are not hospital employees or their families. Hypotheses testing in this research were analysed using Path Analysis. The results indicate that healthcare quality has a positive and significant impact on patient satisfaction and the hospital image. Patient satisfaction has also significant impact on hospital image. Moreover, patient satisfaction appears to play mediating role in relationship between healthcare quality and the image of Arifin Achmad Pekanbaru General Hospital.

Model Pengukuran Kinerja pada Perusahaan Jasa Konstruksi di Kota Banjarmasin Mentayani, Ida
Jurnal Aplikasi Manajemen Vol. 10 No. 3 (2012)
Publisher : Universitas Brawijaya, Indonesia

The research aims to describe performance measurement model on construction service companiesin Banjarmasin. The object are 80 medium scale and small scale companies. Based on the research, ithas been known that used as performance measurement based on the financial statement. Types of financialstatement that used as performance measurement sources are balance sheet, income statement,statement ofchanges in equity and cash flow statement. In utilizing the financial statements for the assessment of performanceusing ratio analysis of liquidity, solvency, profitability and activity. To declare that the ratio -financial ratios illustrate the performance of construction services company, with a good or bad performancecriteria then the ratio should be compared with the ratio of industry standards. Performance measurementmodel base on financial statements has some weakness, including less relevancy aspect, orientedon past performances, short term oriented, less flexibility, non spuring improvement and ambiguous on costaspects.

Kepemimpinan Kepala Madrasah dalam Mengembangkan Budaya Mutu di MAN Model Jember Prabowo, Sugeng Listyo
Jurnal Aplikasi Manajemen Vol. 10 No. 3 (2012)
Publisher : Universitas Brawijaya, Indonesia

This study aimed at: 1) describing the characteristics of quality culture in the MAN ModelJember, 2) getting an overview of the leadership steps taken by the principal of the Madrasah in developinga quality culture of in the MAN Model Jember, 3) getting a description of efforts made by the principal toeliminate resistance in the quality culture development in the MAN Model Jember, and 4) obtaining anoverview of achievements as a result of a quality culture development in the MAN Model Jember. This studyis case study designed research using the informants'determination snowballing technique in which theprincipal of the Madrasah is the key informants. The data was taken by using the in-depth interviewtechnique, participant observation, and document retrieval. The data collected was then analyzed usingtheme analysis, subsequent to the triangulation and data reduction process. The result of the study indicatesthat the management and leadership of MAN Model Jember develop quality culture characteristicsbased on the following values: 1) discipline, 2) submission to Allah SWT and 3) the desire to constantlydevelop. The steps taken by the principal include: 1) the delegation of authority to the Deputy Principal, 2)improvement of the Madrasah management system, 3) making the values written statements, and 4) optimizingthe available opportunity. Resistance arising due to various changes include: 1) unpunctuality, 2)leaving the classroom while teaching-learning activity in progress, 3) often ending the lesson early, and 4)frequently absent. To overcome the resistance the principal take necessary actions including: 1) measurementof work performance using the scientific method, 2) negotiation and personal approach, 3) increasingthe teachers'job satisfaction, 4) continuous improvement, and 5) granting broad autonomy. The developmentof quality culture has impact on the: 1) madrasah's reputation in the community, 2) improvement of theacademic and non academic achievement. This study suggest to do benchmarking against the othermadrasahs having higher achievement, and to establish a teacher forum to formulate values and acculturationsystem of the values in Madrasah.

Analisis Pengaruh Kecerdasan Emosional, Stres Kerja dan Kepuasan Kerja terhadap Komitmen Organisasional (Studi pada Perawat Unit Rawat Inap RS Panti Waluya Malang) Karambut, Christien A
Jurnal Aplikasi Manajemen Vol. 10 No. 3 (2012)
Publisher : Universitas Brawijaya, Indonesia

The research aims to analyze the influence of emotional intelligence, work stress and job satisfactionon organizational commitment, both directly and indirectly. This research is done on nurses who workin care unit of Panti Waluya Hospital Malang, amounted at 124 people spread in nine caring rooms.Technique used in sampling is census, where all of the population is used as sample. Analysis unit used ispath analysis. The research result that emotional intelligence and job satisfaction influence positively andsignificantly on organizational commitment, while work stress influence negatively and significantly onorganizational commitment. Other than that emotional intelligence and work stress influence indirect onorganizational commitment through job satisfaction.

Analisis Pengaruh Kinerja Keuangan dalam Memprediksi Pertumbuhan Laba ., R. Adisetiawan
Jurnal Aplikasi Manajemen Vol. 10 No. 3 (2012)
Publisher : Universitas Brawijaya, Indonesia

This study was conducted to examine the effect of variables Working Capital to Total Assets(WCTA), Current Liabilities To Inventory (CLI), Operating Income to Total Assets (OITL), Total AssetsTurnover (TAT), Net Profit Margin (NPM) and Gross Profit Margin (GPM) on the growth of earnings. Dataobtained by the method of purposive sampling criteria: (1) companies incorporated in LQ45 2008-2010period, (2) companies that are engaged in services, (3) and during the study period these companies do notgenerate profits the negative. The analysis showed that the data used in this study have met the classicalassumptions, which include: no symptoms of multicollinearity, there is no autocorrelation, no symptomsoccur heteroskedastisitas, and normally distributed data. From the results of regression analysis showedthat the variable Operating Income to Total Assets (OITL) and Net Profit Margin (NPM) partially significanteffect on earnings growth. While the variables Working Capital to Total Assets (WCTA), CurrentLiabilities To Inventory (CLI), Total Assets Turnover (TAT), and Gross Profit Margin (GPM) no significanteffect on earnings growth. The six variables used in this study (WCTA, CLI, OITL, TAT, NPM and GPM)simultaneously no significant effect on earnings growth, with the predictive capabilities of the six variablesof 4.4%.

Pengaruh Kecerdasan Emosional Pemimpin terhadap Kinerja dan Loyalitas Karyawan di PT Riau Andalan Pulp and Paper Bisnis Unit Riau Fiber Marpaung, Rio; Krisna, Maria
Jurnal Aplikasi Manajemen Vol. 10 No. 3 (2012)
Publisher : Universitas Brawijaya, Indonesia

Becoming a leader is never an easy task. A leader is requied to take charge of his organizationand help it reach it's goals. There are many ways that a leader could use to improve his subordinates'perfomance and to get their loyalties. One of the characteristics that a leader must have is a high Emotionalintelligence, comprised of Emotional Awareness, Self-management, Motivation, Empathy, and Social skill.This Emotional Intellegence could help a leader be more productive and more successful towards his goalsand help his subordinates to be more productive as well. This research is an analytical survey to analyze theinfuence of Emotional Intellegence of leadertowards the job perfomance and loyalty of employees in PT.Riau Andalan Pulp and Paper, Riaufiber Business Unit. The population of this research is 141 employeesfromvarious levels, sexes, positions, ages, educational backgrounds and length of services. Questionnaire isused as a method to gain the data for this research and SPSS 19 is used to analyze the data. The conclusionof this research shows that the Emotional Intellegence of a leader do infuence the Job Perfomance (a=0,044),the Emotional Intellegence of a leader do influence the Loyalty (a=0,356), and the Job Perfomance influencesthe Loyalty (a=0,288). It is recommende that a leader should improve his leadership by improving hisEmotional Intellegence so that the Job Perfomance and Loyalty Of his subordinates could also be improved.

Pengaruh Pendidikan Kewirausahaan dan Stereotip Gender terhadap Intensi Kewirausahaan Mahasiswa yang dimediasi oleh Kebutuhan Berprestasi dan Efikasi Diri ( Studi pada Mahasiswa asli Papua di Jayapura) Bharanti, Bonifasia Elita; Idrus, M.S; Zain, Djumilah; ., Solimun
Jurnal Aplikasi Manajemen Vol. 10 No. 3 (2012)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/

The study is aimed to test and analyze the influence of entrepreneurship education towards the student' entrepreneurial intentions both directly and indirectly through the needs for achievement and self- efficacy and the influence of gender stereotype towards the student entrepreneurial intentions both di- rectly and indirectly through the needs for achievements and self-efficacy. The Population of study wa the native Papua student who having certain economic background in Jayapura. The sample was selected from 197 of 4 (four) universities in Jayapura. The sampling technique used was probability sampling with proportionate stratified random sampling and the data analysis was conducted using SEM (Structural Equation Model) and Sobel Test. The Result of analysis show that the entrepreneurship education can improve the students' entrepreneurial intentions indirectly as self-efficacy increased. Whereas gender ste- reotype can improve students' entrepreneurial intentions both directly and indirectly as the needs for achievement and self-efficacy increased. Gender stereotype gives major contribution to the increase of students' entrepreneurial intentions.

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