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Riau
INDONESIA
Jurnal Tepak Manajemen Bisnis
Published by Universitas Riau
ISSN : -     EISSN : -     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
Tepak adalah suatu tempat yang mempunyai bentuk khusus, di situ terhimpun beberapa jenis tanaman berupa Sirih, Kapur, Gambir dan Pinang yang harus ada pada setiap akan dimulainya acara adat melayu khusus di Riau.Tepak ini bermakna tempat yang tidak akan ditinggalkan dan harus ada seperti pepatah adat Melayu" Takkan lekang karena panas dan Takkan lapuk karena hujan"Dengan demikian dalam kontek judul jurnal Tepak Manajemen Bisnis memberikan arti bahwa dalam jurnal tersebut dapat menghimpun berbagai penelitian di bidang Manajeman bisnis.Jurnal ini akan tetap terbit sepanjang masa untuk mengeluarakan butir-butir Ilmu Pengetahuan di bidang Manajeman Bisnis yang berguna bagi pembangunan Negara dan Bangsa.
Arjuna Subject : -
Articles 11 Documents
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Search results for , issue " Vol 8, No 2 (2016)" : 11 Documents clear
ANALISIS PREDIKSI KEBANGKRUTAN DENGAN MODEL ALTMAN, SPRINGATE, GROVER & ZMIJEWSKI PADA INDUSTRI MANUFAKTUR DI BEI Wijaya, Errin Yani
Jurnal Tepak Manajemen Bisnis Vol 8, No 2 (2016)
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This research aims to determine inaccuracies some of bankruptcy prediction models which are Altman, Springate, Grover, and Zmijewski in predicting bankruptcy in manufacturing industry in Indonesia Stock Exchange(IDX).This study was conducted on 140 companies listed in the Indonesia Stock Exchange in 2013 using census method. The analytical tool is descriptive analysis.The results showed the entire bankruptcy prediction model failed in predicting the bankruptcy of the manufacturing industry in Indonesia as evidenced by its low percentage compared to the actual bankruptcy prediction has been done before.
HUBUNGAN BUDAYA ORGANISASI DAN MOTIVASI TERHADAPORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) DAN EFEKTIVITASORGANISASI PADA KANTOR REGIONAL XI MANADO DAN XIIPEKANBARU BADAN KEPEGAWAIAN NEGARA Rahayu, Sri
Jurnal Tepak Manajemen Bisnis Vol 8, No 2 (2016)
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The Purpose of this study was to determine whether organizational culture andmotivation toward Organizational Citizenship Behavior (OCB) and OrganizationEffectiveness of Badan Kepegawaian Negara Regional Office XI Manado and XIIPekanbaru. The population of this study is 141 employees with a number ofresearch samples are 104 employees.This study used questionnaire for collectingthe data, data analysis method which is used is trimming of the path analysismodel, processing the data used SPSS 19.0 to test the reliability, validity, partial(T test) and simultaneous test (F test)The model used in this study consists ofthree sub-structure of the first structure are Organizational Culture, andMotivation. The second structure are Organizational Culture, Motivation andOCB, while the third structure consist of Organizational Culture, Motivation,OCB and Organization Effectiveness, in this structure motivation variable mustremove from model because does not have a significant impact on theeffectiveness of the organization.Based on the findings of research can beconcluded thatthe organizational culture have a direct influence on motivation.Organizational culture along with motivation have direct effect on OCB.Organizational Culture direct and significant impact on the effectiveness of theOrganization as well as indirectly through the OCB. Motivation while no directimpact on Organizational Effectiveness.
PENGARUH EFEKTIVITAS IKLAN EXCLUSIVE SERIES DEWISANDRA TERHADAP BRAND IMAGE DAN KEPUTUSAN PEMBELIANKOSMETIK WARDAH DI KOTA PEKANBARU Masikah, Afifah; Alwie, Alvi Furwanti
Jurnal Tepak Manajemen Bisnis Vol 8, No 2 (2016)
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This study aimed to analyze the influence The Influence OfAdvertisement Exclusive Series Dewi Sandra Wardah Cosmetics TowardBrand Image and Purchase Decision In Pekanbaru.this study consist of fivevariables the quality of the message (X1),advertising appeal (X2),advertisement frequency (X3), Brand Image (Y1) and Purchase Decision (Y2)Methods of Sampling used purposive sampling, with criteria, the sample is livein Pekanbaru, woman age above 17 years. Wardah cosmetic users anddecision makers (decider), with a total of 154 respondents. This studyconducted at the outlet cosmetic Wardah SKA mall, Ciputra Seraya mall,Pekanbaru mall. Data collection was performed by giving questionnaires tothe respondents and data analysis used is Path analysis with SPSS (StatisticalPackage for Social Science) version 22.Research results show that high thequality of the message, advertising appeal, advertisement frequency, brandimage increasing purchase decision Wardah cosmetics but had negativeinfluence towards advertisement frequency Exclusive Series Dewi Sandra.Brand Image positively mediated influence message quality and advertisingappeal towards purchase decision Wardah Cosmetics, but had negativeinfluence towards advertisement frequency. for the company, its highlyrecommended to increasing the advertisement frequency Exclusive SeriesDewi Sandra and maintain the time on noon and night, at times the consumeris at restKeywords: The quality of the message, advertising appeal, advertisementfrequency, Brand Image and Purchase Decision
ANALISIS KOMPRATIF EKSPETASI PELANGGAN, CITRA TOKO DANKEPUASANPELANGGAN PADA TOKO SPESIAL DIPEKANBARU Yudianti, Dewi; Indarti, Sri
Jurnal Tepak Manajemen Bisnis Vol 8, No 2 (2016)
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Analysis Comparative of Customer’s Expectation, Store Image And Customer SatisfactionAt Special Store In Pekanbaru. Leadered by Sri Indarti and Lilis Sulistyowati ,This research waspurposed to know store image at Ace hardware, Global bangunan and Batam elektronik to lookdifference and comparison of customer’s expectation, store image and customer’s satisfaction atspecial store : Ace Hardware, Global Bangunan and Batam Elektronik.The collection of dataquestioner, divided into 150 respondents with every store was 50 respondent that took with methodepurposive sampling. Data analysis used factor analysis and analysis variance Anova by SPSS 17.Theresult of the research indicate that formed six dimensions store image in every special store byanalysing factor. Based on analyzsis Anova and Poshoc test, Variable of cutomer’s expctation didnotexist difference of perception respondent, whlie variable of store image and customer’s satisfactionexisedt difference significantly at perception respondent between three special store.The comparisonof every atribute at there special store has quality at items that different such as Ace hardware hasneccessity, Global bangunan has seller attitude and Batam elektronik has strategic location. Whilemost quality were compared two spesial store is Global bangunan.
ANALISIS KUALITAS LAYANAN TERHADAP KEPUASAN DAN LOYALITASPASIEN RUMAH SAKIT SYAFIRA PEKANBARU HIDAYAT, TAUFIK; Restuti, Sri
Jurnal Tepak Manajemen Bisnis Vol 8, No 2 (2016)
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A very tight competition among hospitals, the practices of midwives, physician practices,and other healthcare services, demanding RS Syafira Pekanbaru to improve the quality ofservice that can meet patient’s expectations or desire. To create a quality of service that canachieve patient satisfaction, could not be separated from the role of human resources whohave the attitude, behavior, knowledge, and ability to support the effectiveness of therealization of quality service.This study aimed to analyze the influence of the quality ofservice that consists of the quality of interaction, the quality of the physical environment,and the quality of the results of the patient satisfaction and loyalty. The sample of this studywas 75 patients from RS Syafira Pekanbaru who were hospitalized were selected accordingto the criteria in research.Data analysis using Partial Least Square (PLS). The first toseventh hypotesis was tested using path coefficient, T static, and original sample. The resultfrom this study shows that the quality of service which is the quality of interaction, has anegative effect on patient satisfaction, but the quality of interaction also have a positiveimpact on patient loyalty. The quality of the physical environment and the quality of theresults has a positive impact on patient satisfaction and loyalty. The satisfaction of patientalso has positive impact into the loyalty of patient.
ANALISIS PERBANDINGAN KINERJA BANK NASIONAL, BANK CAMPURAN DAN BANK ASING DALAM RANGKA MENGHADAPI MASYARAKAT EKONOMI ASEAN (MEA)(Studi pada Sektor Perbankan yang Listing di BEI Periode Tahun 2010-2014) MUZARLIS, AGNES FEBRIKA; Efni, Yulia; Savitri, Enni
Jurnal Tepak Manajemen Bisnis Vol 8, No 2 (2016)
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Bank performance appraisal is based on bank financial report itself. The financial report can be form balance report which give information about the financial position to the outside of bank that can be used of eksternal to assess the level of risk exist in a bank. Based on ownership consist of national bank, mixture bank and foreign bank. These banks has tight compete to show a good performance to the public in order to face ASEAN Economic Community.This research aimed to analyze the financial performance difference of national bank, mixture bank and foreign bank in order to face ASEAN Economic Community at the period of 2010 to 2014 with the financial ratio consist of : Banking Ratio, Primary Ratio, Return On Assets, Economic Value Added and Market Value Added. The population in this research consist of national bank, mixture bank, and foreign bank listed on Bank of Indonesia at the period of 2010 to 2014 which amount 120 banks. Based on purposive sampling techniques, the number of samples that meet the criteria are as many as 30 banks (15 national banks, 6 mixture banks, and 9 foreign banks). Analysis technique that use in this research is t-test. The result of this research base on hypothesis test show that foreign bank financial performance is better than national bank and mixture bank financial performance based of Banking Ratio, Primary Ratio and Market Value Added. Then national bank financial performance is better than mixture bank and foreign bank financial performance based of Return On Assets and Economic Value Added.
ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI KINERJAPROFITABILITAS BANK PERKREDITAN RAKYAT KONVENSIONAL DIPROVINSI RIAU DENGAN EFISIENSI SEBAGAI FAKTOR PEMODERASIEL AZWAN, VIRA; HASAN, AMIR
Jurnal Tepak Manajemen Bisnis Vol 8, No 2 (2016)
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This research analyze factors affecting the ability of conventional rural bank in RiauProvince in attaining profitability (Return On Asset) applying the efficiency asmoderating factor throughout the year 2010 to 2014. Factors that are taken into aconsideration for this research are Capital Adequacy Ratio (CAR), Loan to DepositRatio (LDR), and Non-Performing Loan (NPL)while Efficiency (BOPO) take on as amoderating variable. The purpose of this research is to identify the influence ofCapital Adequacy Ratio (CAR), Loan to Deposit Ratio (LDR), and Non PerformingLoan (NPL) towards Return on Asset (ROA) and to ascertain efficiency as amoderating variable. As the object of this research, 16 conventional rural banks inRiau Province were selected by Purposive Sampling method and the data wascollected throughout the year 2010 to 2014. In order to get the required information,data collection was performed through documentation. Technical data was analyzedby Moderated Regression Analysis (MRA), to define the influence of CAR, LDR, NPLtowards ROA with BOPO as a moderating factor. The outcome of the analysisshowed the financial ratio which are CAR and LDR lack of significant effect to ROA,while NPL carried negative significant effect to ROA, subsequently BOPO was notjustified as a moderating variable. Predictive ability of the three variables on ROAwas 16.9% as shown by the adjusted R-square of 0.169.
PENGARUH LIFESTYLE MARKETING MIX TERHADAP KEPUTUSANPEMBELIAN DAN KEPUASAN KONSUMEN SEPEDA MOTOR SPORT250CC DI KOTA PEKANBARU Masikah, Atikah; Alwie, Alvi Furwanti; Sulistyowati, Lilis
Jurnal Tepak Manajemen Bisnis Vol 8, No 2 (2016)
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This study aimed to analyze the influence Lifestyle MarketingMix (Luxury, Indulgence, Self – Concept, and Admired) Towards MotorcycleSport 250cc Purchase Decision and Customer Satisfaction In Pekanbaru. Thisstudy using cencus with all 120 members Independen Ninja Club Rider and RiauCBR Club being sampled. Data was collected by giving questionnaires to themembers Independen Ninja Club Rider and Riau CBR Club. Data that beingcollected is analyse using PATH by SPSS version 22Research results shows thathigh Self – Concept increasing Purchase Decision, but low Luxury, Indulgence,and Admire lowering Purchase Decision on 250cc Sports Motorcycle. PurchaseDecision positively mediated the Influence of Luxury, Indulgence, Self – Concept,and Admire, toward 250cc Sports Motorcycle Customer Satisfaction. Eventhough,Luxury, Indulgence, had low influence toward 250cc Sports Motorcycle CustomerSatisfaction, but Self – Concept and Admire had high Influence toward 250ccSports Motorcycle Customer Satisfaction.
PENGARUH STRATEGI CUSTOMER BONDING TERHADAP CUSTOMERSATISFACTION DAN CUSTOMER LOYALTY PADAPT. BANK RAKYATINDONESIA (PERSERO) TBK.(Survey Pada Nasabah Tabungan Britama KantorCabang Teluk Kuantan) Efni, Yulia
Jurnal Tepak Manajemen Bisnis Vol 8, No 2 (2016)
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This study aims to determine the effect on each stage of customer bonding consisting ofawareness, identity, relationship, community, and advocacy bonding to customer satisfactionand customer loyalty as well as the influence of customer satisfaction on customer loyalty.Collecting data using questionnaires, from 270 customers Britama determined using purposivesampling method. Data analysis tools using structural equation modeling studies, which meetthe assumptions of normality and there is no outlier.The results showed that every phase ofcustomer bonding has a positive and significant impact on customer satisfaction and customerloyalty. Where awareness, identity, relationship, community, and advocacy bonding effect oncustomer satisfaction and customer loyalty. Then the relationship between customersatisfaction to customer loyalty is also shown to have a positive and significant impact.Various things need to be done to strengthen customer bonding, further enhancing customersatisfaction and customer loyalty. It is with regard to advertising, promotional programs,Corporate Social Responsibility for the general public, content and updating the website, aswell as community focused on the customer.
PENGARUH KEPUASAN KERJA DAN BUDAYA ORGANISASITERHADAP KOMITMEN ORGANISASI DAN TURNOVER INTENTIONKARYAWAN PT. MAYAPADA AUTO SEMPURNA PEKANBARU Saputra, Bima; Sasmita, Jumiati; Hendriani, Susi
Jurnal Tepak Manajemen Bisnis Vol 8, No 2 (2016)
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Penelitian ini bertujuan untun mengetahui dan menganalisis pengaruhkepuasan kerja dan budaya organisasi terhadap komitmen organisasi dan turnoverintention karyawan di PT. Mayapada Auto Sempurna Pekanbaru. Metode yangdigunakan dalam penelitian ini adalah kuantitatif. Jenis dan sumber data dalampenelitian ini adalah data primer yang diperoleh dari hasil penelitian secara empirikmelalui penyebaran kuesioner kepada karyawan yang dijadikan sampel. Teknikanalisis yang digunakan adalah regresi linier berganda.Hasil penelitianmenunjukkan bahwa : (1) Kepuasan kerja berpengaruh terhadap komitmenorganisasi PT. Mayapada Auto Sempurna, (2) Budaya organisasi berpengaruhterhadap komitmen organisasi PT. Mayapada Auto Sempurna, (3) Hasil penelitianyang dilakukan menunjukkan bahwa kepuasan kerja berpengaruh terhadap turnoverintention karyawan PT. Mayapada Auto Sempurna, (4) Budaya organisasiberpengaruh terhadap turnover intention karyawan PT. Mayapada Auto Sempurna,(5) Kepuasan kerja berpengaruh terhadap turnover intention melalui komitmenorganisasi pada PT. Mayapada Auto Sempurna, (6) Budaya organisasi berpengaruhterhadap turnover intention melalui komitmen organisasi pada PT. Mayapada AutoSempurna. Hal ini mengindikasikan bahwa tinggi rendahnya turnover intentiondalam penelitian ini dapat ditentukan oleh budaya organisasi karyawan melaluikomitmen organisasi dan (7) Komitmen organisasi berpengaruh terhadap turnoverintention karyawan PT. Mayapada Auto Sempurna. Hal ini mengindikasikan bahwatinggi rendahnya turnover intention dalam penelitian ini dapat ditentukan olehkomitmen organisasi.

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