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JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit)
Published by Universitas Muhammadiyah Yogyakarta
ISSN : 20882831     EISSN : 25416715     DOI : -
Core Subject : Economy, Health,
Economics, Econometrics & Finance Health Professions
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) is peer reviewed journal published by Universitas Muhammadiyah Yogyakarta in collaboration with The Muhammadiyah Lecturer of Hospital Management Graduate Program Association (ADMMIRASI). ISSN: 2541-6715 (online) and 2088-2831 (print). JMMR focuses on the research and research review related to hospital management that is relevant for the development of the theory and practice of hospital management in Indonesia and southeast asia. JMMR is indexed by Directory Open Access Journal (DOAJ), Google Scholar, and Crossref (DOI), and neliti. JMMR covered various of research approach, namely: quantitative, qualitative and mixed method. JMMR focuses related on various themes, topics and aspects of accounting and investment.
Arjuna Subject : -
Articles 14 Documents
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Search results for , issue "Vol 1, No 2 (2012): July" : 14 Documents clear
GOOD CORPORATE GOVERNANCE DI RUMAH SAKIT A DAN B Pribadi, Firman; Santosa, Erwin; Rusep, Bobet Evih Hedi Ihnuna
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol 1, No 2 (2012): July
Publisher : Universitas Muhammadiyah Yogyakarta

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Abstract

This exploratif qualitative research is a longitudinal case study to see hospital A and hospital B good corporate governance (GCG) with Center for Good Corporate Governance (CGCG) Gajah Mada University (GMU) version of GCG questionnaires then completed by interview. Good corporate governance be observed by transparency, accountability & responsibility, responsiveness, and fairness principle intended for board of commissioners (board of supervisors), board of directors, executive office (manager), auditor, and stakeholders of the hospital. Result show that both of hospitals are at bad level of good corporate governance application, different scoring result both of their good corporate governance principles can be caused by local wisdom, organization behaviour, and organization culture factors.Keywords: Good corporate governance, hospital, Hospital good corporate governance questionnaires.
PENGARUH PEMBERIAN REWARDS DAN LINGKUNGAN KERJA TERHADAP PRESTASI KERJA KARYAWAN DI RSI MUHAMMADIYAH KENDAL Riyanti, Lena; ., Susanto
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol 1, No 2 (2012): July
Publisher : Universitas Muhammadiyah Yogyakarta

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Abstract

Work performance is the result of the quality and quantity achieved by an employee in their duties performing. Accomplishments can be achieved by increasing the satisfaction that can be realized giving Rewards proportionally and fair and to create a conducive working environment. Harmonious relationship that exists between a leader-employee is also needed among employees with one another to create a conducive working environment. The results of preliminary studies on Muhammadiyah Islamic Hospital of Kendal seen a lot of indiscipline and delay the return of earlier of employees and the number continues to increase. This research  was quantitative descriptive with cross sectional research planning. Research populations were employees / workers of Muhammadiyah Islamic Hospital of Kendal. The sampling technique in this research is using proportions stratified random sampling with the number of sample as much as 137 people. Retrieval of data using questionnaires. Analysis of data using multiple linear regression analysis. There is an effect of giving rewards to employees achievement of Muhammadiyah Islamic Hospital of Kendal (p<0,05). There is an influence of work environment of employees achievement on Muhammadiyah Islamic Hospital of Kendal (p<0,05). There is an effect of giving rewards and working environment of employees achievement on Muhammadiyah Islamic Hospital of Kendal. Keywords: Rewards, work environment and job achievement.
PENGARUH PENANGANAN KELUHAN TERHADAP KEPUASAN ATAS PENANGANAN KELUHAN DI RUMAH SAKIT UMUM DAERAH (RSUD) WATES Kusumawati, Dewi; Handayani, Siti Dyah
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol 1, No 2 (2012): July
Publisher : Universitas Muhammadiyah Yogyakarta

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Abstract

As a services producer, RSUD Wates need to maintain customer satisfaction. Satisfaction can be measured through the complaint presences and the handling complaints process. Managing consumer complaints is important to improve the hospital service while creating long term profitable relationships for RSUD Wates. This is a quantitative research with cross-sectional analytic approaches. Population was all RSUD Wates costumers. Study sample was 68 RSUD Wates costumers who had complaint experiences. Analysis testing using Linear Regression. Simultaneous test shows the three dimensions of justice are significantly influences the complaint handling satisfaction. While in the individual tests found only procedural justice and distributive justice have a positive and significant impact on handling complaints satisfaction in RSUD Wates, whereas interactional justice has not been proven significant effect on complaint handling satisfaction in RSUD Wates Keywords: Procedural Justice, Interactional Justice, Distributive Justice, Complaint Handling, Hospital.
PENGARUH PROMOTION MIX TERHADAP LOYALITAS PASIEN DI POLIKLINIK RSUD PANEMBAHAN SENOPATI BANTUL ., Pambudi; ., Susanto
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol 1, No 2 (2012): July
Publisher : Universitas Muhammadiyah Yogyakarta

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Abstract

The emergence of new hospitals and the development of private hospitals lead to a competition. The hospital must maintain customer and seize the competitors’customers, so that the hospitals need to do a promotion. Promotion mix evaluation has not ever been done in RSUD Panembahan Senopati Bantul. The type of the study is a descriptive study, cross sectional design, and proportionate sampling stratified random sampling. The amount of population is 135 056 patients. The amount of sample is 100 people. It is a linear regression analysis test.The regression equation Y : 0,188 X1 + 0,196 X2 + 0,385 X3 + 0,174 X4. It is obtained from the t test promotion mix variable that partially effect on the loyalty of the clinic patients. The smallest value of p / t the largest count shows that the most influence on patient loyalty is a personal selling variable. F test results obtained from the simultaneous promotion mix variable (X) effect on patient loyalty variable (Y). Promotion mix variables partially effect on the loyalty of the clinic patients. The most dominant of promotion mix variables is the personal selling variable, promotion mix variables simultaneously influence the loyalty of Poliklinik RSUD Panembahan Senopati. Keywords: Promotion Mix, Patient Loyalty
ANALISA ASSESMEN STANDAR PELAYANAN KESEHATAN DI INSTALASI GAWAT DARURAT RS PKU MUHAMMADIYAH SRUWENG TAHUN 2012 Sandy, Noffi Julia; Wijaya, Aris Suparman; Risdiana, Irma
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol 1, No 2 (2012): July
Publisher : Universitas Muhammadiyah Yogyakarta

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Abstract

Government regulations governing the technical requirements contained in the emergency room in RI KEPMENKES NO. 856/Menkes/SK/IX/2009 Standards governing the ER (emergency room) .This study aims to find out analysis of assessment results PKU Muhammadiyah Hospital emergency room services Sruweng and compliance with the standards according to KEPMENKES RI NUMBER 856/Menkes/SK/IX/2009 Standards governing the ER  Hospital. The study is qualitative research case study design. Research subjects were all medical and paramedical personnel who served in the emergency room, facilities and existing facilities and services in the IGD. Method of data collection is done by using the instruments of observation checklist with a list of statements of service standards according to IGD Kepmenkes No. 856/Menkes/SK/IX/2009, further in-depth interviews. The results the assessment conducted in PKU Muhammadiyah Hospital ER Sruweng through field observations and interviews were IGD service has exceeded the standard level of I is by achieving 103.50% and the achievement of outcomes assessment for level II emergency room services is quite high is 88.81%. Conclusion  is more than the standard level I. However, to reach  higher level  is level II, IGD PKU Muhammadiyah Hospital Sruweng still require improvement and development to meet the service standards.  Keywords: Assessment, Standards of IGD
EFEKTIVITAS PENERAPAN SUPERVISI KEPALA RUANG TERHADAP PELAKSANAAN PENDOKUMENTASIAN ASUHAN KEPERAWATAN DI RUANG RAWAT INAP RUMAH SAKIT PKU MUHAMMADIYAH BANTUL ., Goziyan; Rosa, Elsye Maria
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol 1, No 2 (2012): July
Publisher : Universitas Muhammadiyah Yogyakarta

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Abstract

Background: Activity of care documentation is a main element of responsibility for care profession performance. Therefore, treatment supervision is needed in order that effectiveness and efficiency of work are optimum. In approximately recent 4 months, the implementation of treatment supervision in the PKU Muhammadiyah Hospital of Bantul was vacuum, results of interview with the ward heads indicated that there was indication of dissatisfaction of ward head which was also appointed as supervisor in terms of incentive acceptance. Method: This study is quantitative research with quasi experiment pre and post-test design without control group. Respondents of this study were all inpatient ward heads using total sampling.Results and discussion: Results of this study indicated that average percentage of care documentation (standard operational procedure) implementation before treatment supervision training in the inpatient wards of PKU Muhammadiyah Hospital of Bantul was 42.6%, and after training, the percentage was 51.4%. Based on results of statistical test with paired t-test, it was found that p-value of effectiveness of ward head supervision application on implementation of care documentation in the inpatient ward s of PKU Muhammadiyah Hospital of Bantul was 0.002 (p<0.05). There was 8.8% increase in average percentage of care documentation implementation before and after ward head supervision training.Conclusion: The ward head supervision training was found effective on implementation of care documentation in the inpatient wards of PKU Muhammadiyah Hospital of Bantul. Keywords: supervision, head ward, documentation of nursing care
PENGUKURAN KINERJA ASRI MEDICAL CENTER DALAM PERSPEKTIF BALANCED SCORECARD Listiowati, Ekorini
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol 1, No 2 (2012): July
Publisher : Universitas Muhammadiyah Yogyakarta

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Abstract

 The company performance is a reflection of an activity results and condition of the company. The results of the activities of the company being analyzed, where the results will show the condition of the companys management during the period of performance analysis done. Asri Medical Center (AMC) is one of Muhammadiyah University of Yogyakarta units in health care, education and research belong to da’wa infrastructures. To realize its goal in providing quality health services for people, AMC has to make a performance appraisal regularly and continuously. The objective of this research is to measure the performance of AMC based on the Balanced Scorecard with reference to the performance standards in the AMC. This research is an eksploratoris case study that measured management performance with the Balanced Scorecard, which is assessing the performance not only from the financial aspect but also from non-financial aspects. The subjects of this research are AMC managers, and the data used is the data of 2010 and 2011. The data used are the primary data i.e field studies in the form of interview and observation and also secondary data in the form of general data and specific data on the AMC which includes financial and non financial data. AMC has been running the Balanced Scorecard stages, that is strategy formulation arranged as a result of the macro, industry environments analysis as well as SWOT analysis and has formulated a vision, mission, purpose, basic beliefs, basic values and strategy. The next phase, AMC has developed a strategic plan that includes strategic goal, target and strategic initiatives. The strategic targets have been formulated considering the financial perspective, customer perspective, business process perspective and learning and growth perspective. AMC has to define planning into work program with key performance indicators that can be measured and in accordance with performance standards for each medical center. Keywords: Performance appraisal, performance standard, balanced scorecard
PENGARUH PEMBERIAN REWARDS DAN LINGKUNGAN KERJA TERHADAP PRESTASI KERJA KARYAWAN DI RSI MUHAMMADIYAH KENDAL Lena Riyanti; Susanto .; Qurratul 'Aini
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol 1, No 2 (2012): July
Publisher : Universitas Muhammadiyah Yogyakarta in Clollaboration with ADMMIRASI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jmmr.v1i2.943

Abstract

Work performance is the result of the quality and quantity achieved by an employee in their duties performing. Accomplishments can be achieved by increasing the satisfaction that can be realized giving Rewards proportionally and fair and to create a conducive working environment. Harmonious relationship that exists between a leader-employee is also needed among employees with one another to create a conducive working environment. The results of preliminary studies on Muhammadiyah Islamic Hospital of Kendal seen a lot of indiscipline and delay the return of earlier of employees and the number continues to increase. This research  was quantitative descriptive with cross sectional research planning. Research populations were employees / workers of Muhammadiyah Islamic Hospital of Kendal. The sampling technique in this research is using proportions stratified random sampling with the number of sample as much as 137 people. Retrieval of data using questionnaires. Analysis of data using multiple linear regression analysis. There is an effect of giving rewards to employees' achievement of Muhammadiyah Islamic Hospital of Kendal (p0,05). There is an influence of work environment of employees' achievement on Muhammadiyah Islamic Hospital of Kendal (p0,05). There is an effect of giving rewards and working environment of employees' achievement on Muhammadiyah Islamic Hospital of Kendal. Keywords: Rewards, work environment and job achievement.
ANALISA ASSESMEN STANDAR PELAYANAN KESEHATAN DI INSTALASI GAWAT DARURAT RS PKU MUHAMMADIYAH SRUWENG TAHUN 2012 Sandy, Noffi Julia; Wijaya, Aris Suparman; Risdiana, Irma
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol 1, No 2 (2012): July
Publisher : Universitas Muhammadiyah Yogyakarta in Clollaboration with ADMMIRASI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jmmr.v1i2.940

Abstract

Government regulations governing the technical requirements contained in the emergency room in RI KEPMENKES NO. 856/Menkes/SK/IX/2009 Standards governing the ER (emergency room) .This study aims to find out analysis of assessment results PKU Muhammadiyah Hospital emergency room services Sruweng and compliance with the standards according to KEPMENKES RI NUMBER 856/Menkes/SK/IX/2009 Standards governing the ER  Hospital. The study is qualitative research case study design. Research subjects were all medical and paramedical personnel who served in the emergency room, facilities and existing facilities and services in the IGD. Method of data collection is done by using the instruments of observation checklist with a list of statements of service standards according to IGD Kepmenkes No. 856/Menkes/SK/IX/2009, further in-depth interviews. The results the assessment conducted in PKU Muhammadiyah Hospital ER Sruweng through field observations and interviews were IGD service has exceeded the standard level of I is by achieving 103.50% and the achievement of outcomes assessment for level II emergency room services is quite high is 88.81%. Conclusion  is more than the standard level I. However, to reach  higher level  is level II, IGD PKU Muhammadiyah Hospital Sruweng still require improvement and development to meet the service standards.  Keywords: Assessment, Standards of IGD
GOOD CORPORATE GOVERNANCE DI RUMAH SAKIT A DAN B Firman Pribadi; Erwin Santosa; Bobet Evih Hedi Ihnuna Rusep
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol 1, No 2 (2012): July
Publisher : Universitas Muhammadiyah Yogyakarta in Clollaboration with ADMMIRASI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jmmr.v1i2.1093

Abstract

This exploratif qualitative research is a longitudinal case study to see hospital A and hospital B good corporate governance (GCG) with Center for Good Corporate Governance (CGCG) Gajah Mada University (GMU) version of GCG questionnaires then completed by interview. Good corporate governance be observed by transparency, accountability responsibility, responsiveness, and fairness principle intended for board of commissioners (board of supervisors), board of directors, executive office (manager), auditor, and stakeholders of the hospital. Result show that both of hospitals are at bad level of good corporate governance application, different scoring result both of their good corporate governance principles can be caused by local wisdom, organization behaviour, and organization culture factors.Keywords: Good corporate governance, hospital, Hospital good corporate governance questionnaires.

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