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Journal of Information Systems Engineering and Business Intelligence
Published by Universitas Airlangga
ISSN : -     EISSN : -     DOI : -
Core Subject : Science,
Jurnal ini menerima makalah ilmiah dengan fokus pada Rekayasa Sistem Informasi ( Information System Engineering) dan Sistem Bisnis Cerdas (Business Intelligence) Rekayasa Sistem Informasi ( Information System Engineering) adalah Pendekatan multidisiplin terhadap aktifitas yang berkaitan dengan pengembangan dan pengelolaan sistem informasi dalam pencapaian tujuan organisasi. ruang lingkup makalah ilmiah Information Systems Engineering meliputi (namun tidak terbatas): -Pengembangan, pengelolaan, serta pemanfaatan Sistem Informasi. -Tata Kelola Organisasi, -Enterprise Resource Planning, -Enterprise Architecture Planning, -Knowledge Management. Sistem Bisnis Cerdas (Business Intelligence) Mengkaji teknik untuk melakukan transformasi data mentah menjadi informasi yang berguna dalam pengambilan keputusan. mengidentifikasi peluang baru serta mengimplementasikan strategi bisnis berdasarkan informasi yang diolah dari data sehingga menciptakan keunggulan kompetitif. ruang lingkup makalah ilmiah Business Intelligence meliputi (namun tidak terbatas): -Data mining, -Text mining, -Data warehouse, -Online Analytical Processing, -Artificial Intelligence, -Decision Support System.
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Articles 246 Documents
The Impact of Socioeconomic and Demographic Factors on COVID-19 Forecasting Model Siti Nur Hasanah; Yeni Herdiyeni; Medria Kusuma Dewi Hardhienata
Journal of Information Systems Engineering and Business Intelligence Vol. 9 No. 1 (2023): April
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jisebi.9.1.70-83

Abstract

Background: COVID-19 has become a primary public health issue in various countries across the world. The main difficulty in managing outbreaks of infectious diseases is due to the difference in geographical, demographic, economic inequalities and people's behavior in each region. The spread of disease acts like a series of diverse regional outbreaks; each part has its disease transmission pattern. Objective: This study aims to assess the association of socioeconomic and demographic factors to COVID-19 cases through cluster analysis and forecast the daily cases of COVID-19 in each cluster using a predictive modeling technique. Methods: This study applies a hierarchical clustering approach to group regencies and cities based on their socioeconomic and demographic similarities. After that, a time-series forecasting model, Facebook Prophet, is developed in each cluster to assess the transmissibility risk of COVID-19 over a short period of time. Results: A high incidence of COVID-19 was found in clusters with better socioeconomic conditions and densely populated. The Prophet model forecasted the daily cases of COVID-19 in each cluster, with Mean Absolute Percentage Error (MAPE) of 0.0869; 0.1513; and 0.1040, respectively, for cluster 1, cluster 2, and cluster 3. Conclusion: Socioeconomic and demographic factors were associated with different COVID-19 waves in a region. From the study, we found that considering socioeconomic and demographic factors to forecast COVID-19 cases played a crucial role in determining the risk in that area.   Keywords: COVID-19, Facebook Prophet , Hierarchical clustering, Socioeconomic and demographic
Aspect-based Sentiment and Correlation-based Emotion Detection on Tweets for Understanding Public Opinion of Covid-19 Salsabila Salsabila; Salsabila Mazya Permataning Tyas; Yasinta Romadhona; Diana Purwitasari
Journal of Information Systems Engineering and Business Intelligence Vol. 9 No. 1 (2023): April
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jisebi.9.1.84-94

Abstract

Background: During the Covid-19 period, the government made policies dealing with it. Policies issued by the government invited public opinion as a form of public reaction to these policies. The easiest way to find out the public’s response is through Twitter’s social media. However, Twitter data have limitations. There is a mix between facts and personal opinions. It is necessary to distinguish between these. Opinions expressed by the public can be both positive and negative, so correlation is needed to link opinions and their emotions. Objective: This study discusses sentiment and emotion detection to understand public opinion accurately. Sentiment and emotion are analyzed using Pearson correlation to determine the correlation. Methods: The datasets were about public opinion of Covid-19 retrieved from Twitter. The data were annotated into sentiment and emotion using Pearson correlation. After the annotation process, the data were preprocessed. Afterward, single model classification was carried out using machine learning methods (Support Vector Machine, Random Forest, Naïve Bayes) and deep learning method (Bidirectional Encoder Representation from Transformers). The classification process was focused on accuracy and F1-score evaluation. Results: There were three scenarios for determining sentiment and emotion, namely the factor of aspect-based and correlation-based, without those factors, and aspect-based sentiment only. The scenario using the two aforementioned factors obtained an accuracy value of 97%, while an accuracy of 96% was acquired without them. Conclusion: The use of aspect and correlation with Pearson correlation has helped better understand public opinion regarding sentiment and emotion more accurately.   Keywords: Aspect-based sentiment, Deep learning, Emotion detection, Machine learning, Pearson correlation, Public opinion.
Security Aspect in Software Testing Perspective: A Systematic Literature Review Halim Wildan Awalurahman; Ibrahim Hafizhan Witsqa; Indra Kharisma Raharjana; Ahmad Hoirul Basori
Journal of Information Systems Engineering and Business Intelligence Vol. 9 No. 1 (2023): April
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jisebi.9.1.95-107

Abstract

Background: Software testing and software security have become one of the most important parts of an application. Many studies have explored each of these topics but there is a gap wherein the relation of software security and software testing in general has not been explored. Objective: This study aims to conduct a systematic literature review to capture the current state-of-the-art in software testing related to security. Methods: The search strategy obtains relevant papers from IEEE Xplore and ScienceDirect. The results of the search are filtered by applying inclusion and exclusion criteria. Results: The search results identified 50 papers. After applying the inclusion/exclusion criteria, we identified 15 primary studies that discuss software security and software testing. We found approaches, aspects, references, and domains that are used in software security and software testing. Conclusion: We found certain approach, aspect, references, and domain are used more often in software security testing   Keywords: Software security, Software testing, Security testing approach, Security threats, Systematic literature review
Vader Lexicon and Support Vector Machine Algorithm to Detect Customer Sentiment Orientation Vivine Nurcahyawati; Zuriani Mustaffa
Journal of Information Systems Engineering and Business Intelligence Vol. 9 No. 1 (2023): April
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jisebi.9.1.108-118

Abstract

Background: The concept of customer orientation, which is based on a set of fundamental beliefs that prioritize the interests of the customer, requires companies to detect these interests in order to maintain a high level of quality in their products or services. Furthermore, there are several indicators of customer orientation, and one of them is their opinion or taste, which provides valuable feedback for businesses. With the rapid development of social media, customers can express emotions, thoughts, and opinions about services or products that may not be easily conveyed in the real world. Objective: The objective of this study is to detect customer orientation towards product or service quality, as expressed in online or social media. Additionally, the study showcases the novelty and superiority of the annotation process used for detecting customer orientation classifications. Methods: This study employs a method to compare the classification performance of the Vader lexicon annotation process with manual annotation. To accomplish this, a dataset from the Amazon website will be analyzed and classified using the Support Vector Machine algorithm. The objective of this method is to determine the level of customer orientation present within the dataset. To evaluate the effectiveness of the Vader lexicon, the study will compare the results of manual and automatic data annotation. Results: The results showed that customer orientation towards product or service quality has a predominantly positive value, comprising up to 76% of the total responses analyzed. Conclusion: The findings demonstrate that using Vader in the annotation process results in superior accuracy values compared to manual annotation. Specifically, the accuracy value increased from 86% to 88.57%, indicating that Vader could be a reliable tool for annotating text. Therefore, future studies should consider using Vader as a classifier or integrating it into the annotation process to further enhance its performance.   Keywords: Classification, Customer, Orientation, Text analysis, Vader lexicon,
Systematic Literature and Expert Review of Agile Methodology Usage in Business Intelligence Projects Hapsari Wulandari; Teguh Raharjo
Journal of Information Systems Engineering and Business Intelligence Vol. 9 No. 2 (2023): October
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jisebi.9.2.214-227

Abstract

Background: Agile methodology is known for delivering effective projects with added value within a shorter timeframe, especially in Business Intelligence (BI) system which is a valuable tool for informed decision-making. However, identifying impactful elements for successful BI implementation is complex due to the wide range of Agile attributes. Objective: This research aims to systematically review and analyze the integration of BI within Agile methodology, providing valuable guidance for future projects implementation, enhancing the understanding of effective application, and identifying influential factors. Methods: Based on the Kitchenham method, 19 papers were analyzed from 288 papers, sourced from databases like Scopus, ACM, IEEE, and others published in 2016-2022. Meanwhile the extracted key factors impacting agile BI implementation were validated by qualified expert. Results: Agile was discovered to provide numerous benefits to BI projects by promoting flexibility, collaboration, and rapid iteration for enhanced adaptability, while effectively addressing challenges including those related to technology, management, and skills gaps. In addition, Agile methods, including tasks such as calculating cycle time, measuring defect backlogs, mapping code ownership, and engaging end users, offered practical solutions. The advantages included adaptability, success, value enhancement, cost reduction, shortened timelines, and improved precision. The research additionally considered other critical Agile elements such as BI tools, Agile Practices, Manifesto, and Methods, thereby enhancing insights for successful implementation. Conclusion: In conclusion, the research outlined Agile BI implementation into seven key factor groups, validated by qualified expert, providing guidance for BI integration and practices, and establishing a fundamental baseline for future applications. Keywords: Agile Methodology, Business Intelligence (BI), Expert Judgement, Kitchenham, Systematic Literature Review (SLR)
Information Quality of Business Intelligence Systems: A Maturity-based Assessment Abdelhak Ait Touil; Siham Jabraoui
Journal of Information Systems Engineering and Business Intelligence Vol. 9 No. 2 (2023): October
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jisebi.9.2.276-287

Abstract

Background: The primary role of a Business Intelligence (BI) system is to provide information to decision-makers within an organization. Moreover, it is crucial to acknowledge that the quality of this information is of greatest significance. Several studies have extensively discussed the importance of information quality in information systems, including BI. However, there is relatively little discussion on the factors influencing 'Information quality”. Objective: This study aimed to address this literature gap by investigating the determinants of BI maturity that impacted information quality. Methods: A maturity model comprising three dimensions was introduced, namely Data quality, BI infrastructure, and Data-driven culture. Data were collected from 84 companies and were analyzed using the SEM-PLS approach. Results: The analysis showed that maturity had a highly positive influence on Information Quality, validating the relevance of the three proposed determinant factors. Conclusion: This study suggested and strongly supported the importance and relevance of Data quality, BI infrastructure, and Data-driven culture as key dimensions of BI maturity. The robust statistical relationship between maturity and information quality showed the effectiveness of approaching the systems from a maturity perspective. This investigation paved the way for exploring additional dimensions that impact Information quality. Keywords: BI infrastructure, BI maturity, Data-driven culture, Data quality, Information quality.
Optimizing Cardiovascular Disease Prediction: A Synergistic Approach of Grey Wolf Levenberg Model and Neural Networks Sheikh Amir Fayaz Fayaz; Majid Zaman; Sameer Kaul; Waseem Jeelani Bakshi
Journal of Information Systems Engineering and Business Intelligence Vol. 9 No. 2 (2023): October
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jisebi.9.2.119-135

Abstract

Background: One of the latest issues in predicting cardiovascular disease is the limited performance of current risk prediction models. Although several models have been developed, they often fail to identify a significant proportion of individuals who go on to develop the disease. This highlights the need for more accurate and personalized prediction models. Objective: This study aims to investigate the effectiveness of the Grey Wolf Levenberg Model and Neural Networks in predicting cardiovascular diseases. The objective is to identify a synergistic approach that can improve the accuracy of predictions. Through this research, the authors seek to contribute to the development of better tools for early detection and prevention of cardiovascular diseases. Methods: The study used a quantitative approach to develop and validate the GWLM_NARX model for predicting cardiovascular disease risk. The approach involved collecting and analyzing a large dataset of clinical and demographic variables. The performance of the model was then evaluated using various metrics such as accuracy, sensitivity, and specificity. Results: the study found that the GWLM_NARX model has shown promising results in predicting cardiovascular disease. The model was found to outperform other conventional methods, with an accuracy of over 90%. The synergistic approach of Grey Wolf Levenberg Model and Neural Networks has proved to be effective in predicting cardiovascular disease with high accuracy. Conclusion: The use of the Grey Wolf Levenberg-Marquardt Neural Network Autoregressive model (GWLM-NARX) in conjunction with traditional learning algorithms, as well as advanced machine learning tools, resulted in a more accurate and effective prediction model for cardiovascular disease. The study demonstrates the potential of machine learning techniques to improve diagnosis and treatment of heart disorders. However, further research is needed to improve the scalability and accuracy of these prediction systems, given the complexity of the data associated with cardiac illness. Keywords: Cardiovascular data, Clinical data., Decision tree, GWLM-NARX, Linear model functions
Ensemble Learning Based Malicious Node Detection in SDN-Based VANETs Kunal Vermani; Amandeep Noliya; Sunil Kumar; Kamlesh Dutta
Journal of Information Systems Engineering and Business Intelligence Vol. 9 No. 2 (2023): October
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jisebi.9.2.136-146

Abstract

Background: The architecture of Software Defined Networking (SDN) integrated with Vehicular Ad-hoc Networks (VANETs) is considered a practical method for handling large-scale, dynamic, heterogeneous vehicular networks, since it offers flexibility, programmability, scalability, and a global understanding. However, the integration with VANETs introduces additional security vulnerabilities due to the deployment of a logically centralized control mechanism. These security attacks are classified as internal and external based on the nature of the attacker. The method adopted in this work facilitated the detection of internal position falsification attacks. Objective: This study aimed to investigate the performance of k-NN, SVM, Naïve Bayes, Logistic Regression, and Random Forest machine learning (ML) algorithms in detecting position falsification attacks using the Vehicular Reference Misbehavior (VeReMi) dataset. It also aimed to conduct a comparative analysis of two ensemble classification models, namely voting and stacking for final decision-making. These ensemble classification methods used the ML algorithms cooperatively to achieve improved classification. Methods: The simulations and evaluations were conducted using the Python programming language. VeReMi dataset was selected since it was an application-specific dataset for VANETs environment. Performance evaluation metrics, such as accuracy, precision, recall, F-measure, and prediction time were also used in the comparative studies. Results: This experimental study showed that Random Forest ML algorithm provided the best performance in detecting attacks among the ML algorithms. Voting and stacking were both used to enhance classification accuracy and reduce time required to identify an attack through predictions generated by k-NN, SVM, Naïve Bayes, Logistic Regression, and Random Forest classifiers. Conclusion: In terms of attack detection accuracy, both methods (voting and stacking) achieved the same level of accuracy as Random Forest. However, the detection of attack using stacking could be achieved in roughly less than half the time required by voting ensemble. Keywords: Machine learning methods, Majority voting ensemble, SDN-based VANETs, Security attacks, Stacking ensemble classifiers, VANETs,
A Systematic Literature Review of Student Assessment Framework in Software Engineering Courses Reza Fauzan; Daniel Siahaan; Mirotus Solekhah; Vriza Wahyu Saputra; Aditya Eka Bagaskara; Muhammad Ihsan Karimi
Journal of Information Systems Engineering and Business Intelligence Vol. 9 No. 2 (2023): October
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jisebi.9.2.264-275

Abstract

Background: Software engineering are courses comprising various project types, including simple assignments completed in supervised settings and more complex tasks undertaken independently by students, without the oversight of a constant teacher or lab assistant. The imperative need arises for a comprehensive assessment framework to validate the fulfillment of learning objectives and facilitate the measurement of student outcomes, particularly in computer science and software engineering. This leads to the delineation of an appropriate assessment structure and pattern. Objective: This study aimed to acquire the expertise required for assessing student performance in computer science and software engineering courses. Methods: A comprehensive literature review spanning from 2012 to October 2021 was conducted, resulting in the identification of 20 papers addressing the assessment framework in software engineering and computer science courses. Specific inclusion and exclusion criteria were meticulously applied in two rounds of assessment to identify the most pertinent studies for this investigation. Results: The results showed multiple methods for assessing software engineering and computer science courses, including the Assessment Matrix, Automatic Assessment, CDIO, Cooperative Thinking, formative and summative assessment, Game, Generative Learning Robot, NIMSAD, SECAT, Self-assessment and Peer-assessment, SonarQube Tools, WRENCH, and SEP-CyLE. Conclusion: The evaluation framework for software engineering and computer science courses required further refinement, ultimately leading to the selection of the most suitable technique, known as learning framework. Keywords: Computer science course, Software engineering course, Student assessment, Systematic literature review
Crypto-sentiment Detection in Malay Text Using Language Models with an Attention Mechanism Nur Azmina Mohamad Zamani; Norhaslinda Kamaruddin
Journal of Information Systems Engineering and Business Intelligence Vol. 9 No. 2 (2023): October
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jisebi.9.2.147-160

Abstract

Background: Due to the increased interest in cryptocurrencies, opinions on cryptocurrency-related topics are shared on news and social media. The enormous amount of sentiment data that is frequently released makes data processing and analytics on such important issues more challenging. In addition, the present sentiment models in the cryptocurrency domain are primarily focused on English with minimal work on Malay language, further complicating problems. Objective: The performance of the sentiment regression model to forecast sentiment scores for Malay news and tweets is examined in this study. Methods: Malay news headlines and tweets on Bitcoin and Ethereum are used as the input. A hybrid Generalized Autoregressive Pretraining for Language Understanding (XLNet) language model in combination with Bidirectional-Gated Recurrent Unit (Bi-GRU) deep learning model is applied in the proposed sentiment regression implementation. The effectiveness of the proposed sentiment regression model is also investigated using the multi-head self-attention mechanism. Then, a comparison analysis using Bidirectional Encoder Representations from Transformers (BERT) is carried out. Results: The experimental results demonstrate that the number of attention heads is vital in improving the XLNet-GRU sentiment model performance. There are slight improvements of 0.03 in the adjusted R2 values with an average MAE of 0.163 (Malay news) and 0.174 (Malay tweets). In addition, an average RMSE of 0.267 and 0.255 were obtained respectively for Malay news and tweets, which show that the proposed XLNet-GRU sentiment model outperforms the BERT sentiment model with lesser prediction errors. Conclusion: The proposed model contributes to predicting sentiment on cryptocurrency. Moreover, this study also introduced two carefully curated Malay corpora, CryptoSentiNews-Malay and CryptoSentiTweets-Malay, which are extracted from news and tweets, respectively. Further works to enhance Malay news and tweets corpora on cryptocurrency-related issues will be expended with implementing the proposed XLNet Bi-GRU deep learning model for greater financial insight. Keywords: Cryptocurrency, Deep learning model, Malay text, Sentiment analysis, Sentiment regression model