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Bayu Mitra A. Kusuma
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Department of Da'wah Management, Faculty of Da'wah and Communication, Sunan Kalijaga State Islamic University, The East Campus, Jl. Marsda Adisucipto Yogyakarta 55281
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INDONESIA
Jurnal MD
Published by Universitas Islam Negeri Sunan Kalijaga Yogyakarta
ISSN : 1978807X     EISSN : 26150727     DOI : -
Core Subject : Religion, Science,
Religion Decision Sciences, Operations Research & Management
Jurnal MD adalah jurnal ilmiah yang diterbitkan oleh Jurusan Manajemen Dakwah, Fakultas Dakwah dan Komunikasi, Universitas Islam Negeri Sunan Kalijaga, Yogyakarta secara berkala (Juni dan Desember). Jurnal ini menerima naskah hasil penelitian lapangan dan literer kajian manajemen dakwah, manajemen sumber daya manusia, manajemen lembaga keuangan Islam, manajemen haji dan umrah, manajemen wisata religi, serta dinamika manajemen dan Islam.
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 7 Documents
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Search results for , issue "Vol. 9 No. 1 (2023)" : 7 Documents clear
PENGARUH KUALITAS LAYANAN DAN KEPERCAYAAN TERHADAP KEPUTUSAN PENGGUNAAN BRIMO PADA NASABAH BANK BRI CABANG KAB. TANGERANG YANG DIMEDIASI OLEH KEPUASAN NASABAH Nur Hendrawan; Fuad Mas’ud
JURNAL MANAJEMEN DAKWAH Vol. 9 No. 1 (2023)
Publisher : UIN Sunan Kalijaga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14421/jmd.2023.91.01

Abstract

This study aims to analyze the effect of service quality and trust on usage decisions on BRImo services at the Branch Office. Tangerang Regency which is mediated by satisfaction. The research sampling used a purposive sampling method based on certain conditions, namely BRI customers at the Tangerang Regency Branch Office who had used BRImo services in the past month. The number of research samples selected was 303 respondents. Data was obtained through the distribution of questionnaires distributed online via google form with two parts. The first part contains questions related to the characteristics of the respondents. The second part contains statements to determine respondents' perceptions of service quality, trust, user satisfaction, and usage decisions. Data analysis using statistical testing through AMOS. The research data has met the criteria for Confirmatory Factor Analysis (CFA), normality, and Goodness of Fit (GoF). The results of the study successfully proved that service quality has a significant effect on satisfaction and usage decisions. Meanwhile, trust affects satisfaction, but trust statistically has no effect on usage decisions. Meanwhile, satisfaction statistically affects usage decisions. The mediation test results prove that satisfaction successfully mediates the relationship between service quality and usage decisions, and trust and usage decisions.
PENGARUH KEBUTUHAN PRIBADI, KELEMAHAN LINGKUNGAN PENGENDALIAN INTERNAL DAN KARAKTER PEGAWAI TERHADAP INTENSI PENGGUNA ANGGARAN DI PEMERINTAH PROVINSI KALIMANTAN SELATAN Fendry Mappariza; Novita Weningtyas Respati; Fatimah
JURNAL MANAJEMEN DAKWAH Vol. 9 No. 1 (2023)
Publisher : UIN Sunan Kalijaga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14421/jmd.2023.91.02

Abstract

The existence of indications of fraud on capital expenditure in the South Kalimantan provincial government is considered contrary to the decree of the governor of South Kalimantan number 188./44/0854/KUM/2020 regarding the appointment of Budget users of regional work units within the South Kalimantan provincial government for Fiscal Year 2021 regarding the duties, functions and powers of Budget users is evidence that budget users have not carried out their duties, functions and powers properly. This study was conducted to examine and analyze the influence of Personal Needs on the intention of Budget users on capital expenditure fraud. The effect of the weakness of the Local Government Internal control environment on the intention of Budget users on capital expenditure fraud. The influence of employee character on the intention of Budget users on capital expenditure fraud. This type of research is quantitative by survey method. The data analysis technique used is SEM-PLS with SmartPLS software. The population in this study is the official PA (budget users) of each SKPD South Kalimantan provincial government amounted to 165 with a sample of budget users in the Government of South Kalimantan. The result of this research is that personal needs influence the intention of budget users to commit fraud proved to be supported and accepted. The weakness of the internal control environment affects the intention of budget users commit fraud proved to be unsupported and rejected. Employee character affects the intention of budget users to commit fraud has been proven to be supported and accepted.
ANALISIS PERAN KUALITAS BAHAN BAKU, RESPONSIVITAS PEMASOK DAN BERBAGI INFORMASI TERHADAP KINERJA OPERASI USAHA RUMAH MAKAN Mega Pertiwi; dede Siregar; Intan Diane Binangkit
JURNAL MANAJEMEN DAKWAH Vol. 9 No. 1 (2023)
Publisher : UIN Sunan Kalijaga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14421/jmd.2023.91.03

Abstract

Operational performance is essential in determining the success of companies in every sector since its position reflects the company's performance. In ensuring better performance, firms compete to absorb the suitable strategy such as choosing suppliers, hoping that performance can be improved. This study aims to analyze how three supplier selection factors, namely raw materials quality, responsiveness, and information sharing, have an impact on the operational performance of restaurants in Pekanbaru. To achieve the goals, a survey was conducted by distributing questionnaires to owners and managers. Data obtained from the questionnaire is analyzed using linear regression. Results show that raw material quality has a positive significant impact on operational performance. Supplier responsiveness also has a positive and significant impact on operational performance. It is also found an appropriate information sharing between suppliers and restaurants has a significant positive impact on operational performance.
MENINGKATKAN KESEJAHTERAAN SOSIAL MASYARAKAT BERBASIS MANAJEMEN MASJID: STUDI PADA MASJID BESAR AL-ISLAH KRAGAN REMBANG Muhyiddin, Ahmad Shofi; Umam, Badrul
JURNAL MANAJEMEN DAKWAH Vol. 9 No. 1 (2023)
Publisher : UIN Sunan Kalijaga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14421/jmd.2023.91.07

Abstract

This study aims to describe and analyze the efforts of Al-Islah Grand Mosque of Kragan Village in improving community welfare through mosque management. A qualitative research method conducted involving nine subjects, including the chairman of the takmir, vice chairman of the takmir, secretary, kabid idarah, kabid imarah, kabid riayah, traders, congregants, and the community. The results showed that Al-Islah Mosque applies managerial functions such as planning, organizing, implementing, and supervising the collection and distribution of fundraising funds managed by the Mosque Social Welfare Institution (LKSM). LKSM has full responsibility in social welfare activities, including mass circumcision, orphan compensation, corpse care, grief assistance, sacrificial arisan services, UPZISMABES, street vendors services, and blood donation. These programs have succeeded in improving the social welfare of the surrounding community with visible increases in employment, income, reduction in consumption expenditure, happiness of the dhuafa', easy access to education, health services, corpse care assistance, and free medical circumcisions.
DAKWAH KONTEMPORER DI LAYAR KACA: ANALISIS DRAMA TELEVISI 'PREMAN PENSIUN 2' SEBAGAI MEDIA PENYEBARAN PESAN KEBAIKAN DAN REPRESENTASI HIJRAH Irham, Muhammad; M. Agung Pramana; Pipir Romadi
JURNAL MANAJEMEN DAKWAH Vol. 9 No. 1 (2023)
Publisher : UIN Sunan Kalijaga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14421/jmd.2023.91.04

Abstract

This paper analyzes the emergence and development of the contemporary da'wah movement on Indonesian Television Stations. Specifically, this paper highlights the meaning of goodness implied in the Television Drama 'Preman Pensiun 2'. This study is conducted to see how the da'wah movement in the movie 'Preman Pensiun 2' spreads through the media has developed. This article will answer questions such as How the representation of hijrah in the television drama 'Preman Pensiun 2'? What is the role of television drama actors in expressing the form of hijrah? And what a message of kindness it generates. The data of this research is obtained from ethnography studies related to the Television Drama 'Preman Pensiun 2' and data relevant to the topic of study. The results of this study show that the television drama 'Preman Pensiun 2' is a form of contemporary da'wah development that aims to increase piety for the people who watch. This television drama also shows how a person's struggle in proselytizing through the hijrah process is packed with religious, social, and popular culture aspects. This television drama is packed with comedy and shows the commodification of religion that occurs in this television drama. Then, this television drama depicts a story that is close to the reality we experience, so that it becomes a reference so that the audience becomes interested in taking action according to the television drama.
PERAN TIM PEMBIMBING IBADAH HAJI INDONESIA PEREMPUAN DALAM MANAJEMEN PELAYANAN HAJI (STUDI DI KANTOR WILAYAH KEMENTERIAN AGAMA PROVINSI JAWA TENGAH) Lily Awanda Faidatin; Maryono; Ashari Mujamil
JURNAL MANAJEMEN DAKWAH Vol. 9 No. 1 (2023)
Publisher : UIN Sunan Kalijaga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14421/jmd.2023.91.05

Abstract

The problem of periodic Hajj services requires optimizing the performance of the task force and institutional organizers of the Hajj pilgrimage. This study aims to determine and analyze the management of Hajj services at the Regional Office of the Ministry of Religious Affairs of Central Java Province. The points of interest in this research include the integration of Hajj services carried out and the role of female TPIHI officers in the implementation services. This research is a qualitative with a field study method that uses data collection techniques in the form of observation, interviews, and documentation. Data analysis used descriptive analysis of the inductive model and assisted by the theory of public service management. The results showed that the service was through 3 stages: pre-operational, implementation, and post-implementation of the pilgrimage. Service integration begins with a systematic recruitment and training pattern so that Hajj officers have the capability to carry out services to pilgrims.The role of female TPIHI in the management of Hajj services is evidenced by their contribution, from goal setting to service evaluation. In reality, female TPIHI officers are needed when guiding female pilgrims, especially guidance on feminine issues and assistance for female pilgrims who leave without a mahram while doing the Hajj.
PEMODELAN LOYALITAS PENGGUNA APLIKASI OVO DI KOTA MALANG: PERAN KUALITAS LAYANAN DAN CITRA MEREK DENGAN KEPUASAN SEBAGAI PEMEDIASI Kumala, Imtinan Widhah; Saefudin, Saefudin; Adibatunabillah, Suko Rina
JURNAL MANAJEMEN DAKWAH Vol. 9 No. 1 (2023)
Publisher : UIN Sunan Kalijaga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14421/jmd.2023.91.06

Abstract

The increasing number of e-money users makes business competition in the industry increasingly tight. This has an impact on decreasing the number of users on the OVO application. This research aims to analyze the influence of service quality and brand image on loyalty among OVO users in Malang City with user satisfaction as a mediating variable. This research is causality research with sampling using a purposive sampling approach. The number of samples that met the criteria was 303 respondents who were OVO users in Malang City. Data analysis was tested statistically via AMOS with the criteria P-Value ≤ 0.05. The research results prove that service quality and brand image partially have a significant effect on user satisfaction and loyalty. User satisfaction has been proven to have a significant effect on user loyalty. Mediationally, the research results prove that satisfaction is able to mediate the relationship between service quality and user loyalty. Furthermore, satisfaction is able to mediate the relationship between brand image and user loyalty.

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