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All Journal Emerging Science Journal
Kosov, Mikhail E.
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Environmental Science

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Empirical Evaluation of Educational Service Quality in the Current Higher Education System Rozak, Lili Abdullah; Arifin, M. Bahri; Rykova, Inna N.; Grishina, Olga A.; Komariah, Aan; Nurdin, Diding; Ponkratov, Vadim V.; Malashenko, Gevorg T.; Kosov, Mikhail E.; Dudnik, Olesya V.
Emerging Science Journal Vol. 6 (2022): Special Issue "Current Issues, Trends, and New Ideas in Education"
Publisher : Ital Publication

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28991/ESJ-2022-SIED-05

Abstract

During the transition to the mixed education model during the Covid-19 pandemic, some issues have emerged in the matter of providing and supporting the quality of university education in all countries, including educational programs' relevance to the demands of the labor market, expectations of students and their families, digital transformation of the educational process, and economic stability of institution networks. The purpose of the research was to evaluate the quality of educational services in the higher education systems of Indonesia and Russia. The study systematized several essential factors for achieving educational service quality in the current higher education systems, given the limitations imposed by Covid-19. Following this objective, the study utilized a quantitative approach, adopting the SERVQUALmodel that measures the service quality across five service dimensions: tangibility, reliability, responsiveness, assurance, and empathy. The model aided the development of the questionnaire to assess the quality of the educational services of Indonesian and Russian universities. The questionnaire included 25 close-ended questions on two scales: one to measure the students' expectations regarding the quality of educational services and the other to measure the students' current perceptions. A snowball technique was used to recruit students from Indonesian and Russian universities as participants in the study. The students were asked to assess the educational services of their universities based on their initial expectations and current perceptions. Overall, the students of both countries revealed that they had high expectations from the educational services of their universities. However, the current perceptions of the Russian students regarding the quality of educational services provided by their universities are higher and more positive than the perceptions of the Indonesian students regarding the quality of educational services being delivered to them. The findings of the study have implications for education practitioners. Doi: 10.28991/ESJ-2022-SIED-05 Full Text: PDF
Development of the Adolescents' Communicative Culture in the Context of Digitalization of Additional Education Kurniady, Dedy Achmad; Philippov, David I.; Komariah, Aan; Sururi, .; Suryana, Asep; Grebennikova, Veronica M.; Nikitina, Natalya I.; Kosov, Mikhail E.; Lazareva, Natalia V.; Dudnik, Olesya V.
Emerging Science Journal Vol. 6 (2022): Special Issue "Current Issues, Trends, and New Ideas in Education"
Publisher : Ital Publication

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28991/ESJ-2022-SIED-019

Abstract

In the era of digitalization of education and economy and the development of artificial intelligence, adolescents appear highly competitive compared with other generations in understanding digital technologies, acquiring expertise, and mastering modern means of communication, which normally causes intergenerational conflicts and the loss of an adult's personal and functional authority. The aim of this research was to develop and test a model for developing adolescents' communicative cultures in an institution of additional education. The research emphasizes the significance of personality-oriented, interactive-communicative, and cultural approaches and conducts a comparative analysis of the sources. Methodologically, the study relies on a quantitative method with primary sources. Besides, the findings of the study contribute to the existing limited stress on the importance of adolescents' communicative cultures from the perspective of the digitalization of additional education. The study finds that the use of digital options in education has reduced social interaction among students. However, the students prefer to use digital methods of learning as they find them more convenient for communication. Therefore, the digital communication culture has high potential in the educational sector. The findings are novel as this study is one of the few recent studies that examined how communicative culture has transformed due to digital means in education. Doi: 10.28991/ESJ-2022-SIED-019 Full Text: PDF
Increasing the Effectiveness of Pedagogical Technologies in Education: Psychological Experience of Technological Change Management Kosov, Mikhail E.; Malashenko, Gevorg T.; Frumina, Svetlana V.; Grishina, Olga A.; Polyakova, Olga A.; Alandarov, Roman A.; Ponkratov, Vadim V.; Shmigol, Nataliya S.; Dzusova, Svetlana S.; Abbood, Abbas Abd Ali
Emerging Science Journal Vol. 7 (2023): Special Issue "Current Issues, Trends, and New Ideas in Education"
Publisher : Ital Publication

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28991/ESJ-2023-SIED2-05

Abstract

This paper investigates the psychology of change management involving a technological change in the educational organization and the administrative and teaching staff. In particular, the paper delineates the staff's psychological experience regarding the incorporation of pedagogical and educational technologies. In this regard, this article provides theoretical support based on the stimulus-organism-response theory, technological self-efficacy, and technological acceptance model and develops a theoretical model. A quantitative approach was applied to test the model, and research assumptions were drawn from the aforementioned theories. Particularly, disruptive statistics and correlation analysis were employed to test the assumption empirically by collecting data from 500 staff members. The research results highlight that a psychological response serves as the antecedent of the effectiveness of pedagogical and educational technologies, whereby the positive psychological responses (happiness, inspiration, or drive) would increase the effectiveness, while the negative psychological responses (anxiety, stress, and discomfort) would decrease it. This psychological response depends on the perceived self-efficacy and perceived ease of use of the staff, whose lower levels of the two raise the negative psychological response. Generally, to increase the effectiveness of pedagogical and educational technologies, it is essential to effectively manage the psychological well-being of the staff by reducing their negative psychological responses and developing their technological competence (self-efficacy and ability to use with ease). Doi: 10.28991/ESJ-2023-SIED2-05 Full Text: PDF
A Digital Model of Full-Cycle Training Based on the Zettelkasten and Interval Repetition System Malashenko, Gevorg T.; Kosov, Mikhail E.; Frumina, Svetlana V.; Grishina, Olga A.; Alandarov, Roman A.; Ponkratov, Vadim V.; Bloshenko, Tatyana A.; Sanginova, Lola D.; Dzusova, Svetlana S.; Hasan, Munther F.
Emerging Science Journal Vol. 7 (2023): Special Issue "Current Issues, Trends, and New Ideas in Education"
Publisher : Ital Publication

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28991/ESJ-2023-SIED2-01

Abstract

The study aims to propose and validate a new digital model based on the Zettelkasten and interval repetition system for comprehensive and full-cycle training of the students. The core idea is to enhance the learning experience and effectiveness of the given training course by enhancing the student's attention during the learning and long-term information retention. In pursuit of the aforementioned research aim, the study incorporates a quantitative research methodology by combining experiments and a survey. In particular, the effectiveness of the proposed model was assessed via an achievement assessment involving two groups of students and assessing their scores on the same test. This was followed by a metacognitive awareness survey of the two groups to investigate their perceived understanding and performance (with and without the use of a model). The proposed model was found to be effective in enhancing the learning experience and effectiveness of the students on the training course. The Zettelkasten facilitates the management of the student's attention, while the interval repetition system contributes to increased retention. The students that used this model in their learning and preparation scored better than their peers. Also, they reported a significantly higher understanding and awareness of their learning than their peers. The model can be incorporated into the learning process or the provision of training courses to the students. This study is the first to suggest the integration of Zettelkasten and the interval repetition system into one learning model for the students. The article proposes a practical model that can be incorporated by teachers to improve the learning effectiveness of their students. This article has some limitations as well that must be acknowledged. Doi: 10.28991/ESJ-2023-SIED2-01 Full Text: PDF
Co-Authors Aan Komariah Abbood, Abbas Abd Ali Alandarov, Roman A. Arifin, M Bahri Asep Suryana Bloshenko, Tatyana A. Dedy Achmad Kurniady Diding Nurdin, Diding Dudnik, Olesya V. Dzusova, Svetlana S. Frumina, Svetlana V. Grebennikova, Veronica M. Grishina, Olga A. Hasan, Munther F. Lazareva, Natalia V. Malashenko, Gevorg T. Nikitina, Natalya I. Philippov, David I. Polyakova, Olga A. Ponkratov, Vadim V. Rozak, Lili Abdullah Rykova, Inna N. Sanginova, Lola D. Shmigol, Nataliya S. Sururi, .