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All Journal JURTEKSI J-Com (Journal of Computer) International Journal of Management Science and Information Technology (IJMSIT)
Nurwati Nurwati
Universitas Royal
Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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THE BEST LAPTOP RATING DECISION SUPPORT SYSTEM FOR MOORA BASED CUSTOMERS IN THE TECH KIOS LAPTOP KISARAN Fitri Yasmin Khairani; Nurwati Nurwati; Santoso Santoso
JURTEKSI (jurnal Teknologi dan Sistem Informasi) Vol. 12 No. 3 (2026): Juni 2026
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) STMIK Royal Kisaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33330/jurteksi.v12i3.4434

Abstract

Abstract: Tech Kios Laptop Kisaran is a business engaged in selling used laptops with various brands and specifications to meet customer needs. However, the selection process is still conducted manually and relies on subjective judgment, which may result in less accurate recommendations. This study aims to design and implement a Decision Support System using the MOORA (Multi-Objective Optimization on the Basis of Ratio Analysis) method to objectively determine the best used laptop. The criteria applied in this study include brand, screen resolution, laptop size, and battery durability. The system was developed through requirement analysis, system design, implementation, and black-box testing. The results show that the system successfully generates rankings based on MOORA preference values. The highest optimization value of 0.4321 was achieved by Lenovo IdeaPad Slim (A04) and Lenovo ThinkPad (A06), indicating that these two alternatives are the best recommended used laptops. Therefore, the developed system enhances the objectivity, effectiveness, and accuracy of the laptop selection process at Tech Kios Laptop Kisaran. Keywords: decision support system; MOORA; multi criteria; used laptop; recommendation. Abstrak: Tech Kios Laptop Kisaran merupakan usaha yang bergerak di bidang penjualan laptop bekas dengan berbagai merek dan spesifikasi untuk memenuhi kebutuhan pelanggan. Namun, proses pemilihan laptop masih dilakukan secara manual dan bergantung pada penilaian subjektif, sehingga berpotensi menghasilkan rekomendasi yang kurang akurat. Penelitian ini bertujuan untuk merancang dan mengimplementasikan Sistem Pendukung Keputusan menggunakan metode MOORA (Multi-Objective Optimization on the Basis of Ratio Analysis) guna menentukan laptop bekas terbaik secara objektif. Kriteria yang digunakan dalam penelitian ini meliputi merek, resolusi layar, ukuran laptop, dan ketahanan daya baterai. Pengembangan sistem dilakukan melalui tahapan analisis kebutuhan, perancangan sistem, implementasi, serta pengujian menggunakan metode black-box. Hasil penelitian menunjukkan bahwa sistem mampu menghasilkan peringkat alternatif berdasarkan nilai preferensi MOORA. Nilai optimasi tertinggi sebesar 0,4321 diperoleh oleh Lenovo IdeaPad Slim (A04) dan Lenovo ThinkPad (A06), yang menunjukkan bahwa kedua alternatif tersebut merupakan rekomendasi laptop bekas terbaik. Dengan demikian, sistem yang dikembangkan mampu meningkatkan objektivitas, efektivitas, dan ketepatan dalam proses pemilihan laptop bekas di Tech Kios Laptop Kisaran. Kata kunci: laptop bekas; MOORA; multi-kriteria; rekomendasi; sistem pendukung keputusan.
Penggunaan Metode Moora Untuk Mengukur Kinerja Sales Di Pt Panca Niaga Jaya Lestari Amila Purnama Sari Simbolon; Nurwati Nurwati; Mustika Fitri Larasati
J-Com (Journal of Computer) Vol. 6 No. 1 (2026): MARET 2026
Publisher : STMIK Royal Kisaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33330/j-com.v6i1.4041

Abstract

Abstract: The advancement of information technology has significantly impacted the business world, including the measurement of sales performance. PT Panca Niaga Jaya Lestari, as a food distribution company, still conducts performance evaluations manually, which leads to subjectivity and delays in the evaluation process. This study aims to design a web-based decision support system using the MOORA method to produce objective, fast, and accurate assessments. The system is developed using PHP and MySQL, with evaluation criteria including discipline, teamwork, sales volume, and length of service. The implementation results show that the system is capable of performing calculations and ranking sales performance in a measurable manner. This application assists supervisors and managers in conducting evaluations and accelerates decision-making processes. The final results indicate that Afril Handoko achieved the highest score of 0.3802. This system is effective in improving efficiency and reducing subjectivity in sales performance evaluation. Keywords: decision support system; sales performance; MOORA; PHP; MySQL Abstrak: Perkembangan teknologi informasi memberikan dampak besar pada dunia bisnis, termasuk dalam pengukuran kinerja sales. PT Panca Niaga Jaya Lestari sebagai perusahaan distributor pangan masih melakukan penilaian secara manual, sehingga menimbulkan subjektivitas dan keterlambatan evaluasi. Penelitian ini bertujuan merancang sistem pendukung keputusan berbasis web menggunakan metode MOORA untuk menghasilkan penilaian yang objektif, cepat, dan akurat. Sistem dikembangkan dengan PHP dan MySQL, dengan kriteria penilaian meliputi kedisiplinan, kerja sama tim, jumlah penjualan, dan masa kerja. Hasil implementasi menunjukkan sistem mampu melakukan perhitungan dan perangkingan kinerja sales secara terukur. Aplikasi ini memudahkan supervisor dan manajer dalam evaluasi serta mempercepat pengambilan keputusan. Hasil akhir menunjukkan Afril Handoko memperoleh nilai tertinggi sebesar 0,3802. Sistem ini efektif meningkatkan efisiensi dan mengurangi subjektivitas dalam penilaian kinerja sales. Kata kunci: sistem pendukung keputusan; kinerja sales; MOORA; PHP; MySQL
Implementation of SCM System in Distribution and Stock at Ozan Glass Store Mufti Hafiz; Nurwati Nurwati; Abdul Karim Syahputra
International Journal of Management Science and Information Technology Vol. 6 No. 1 (2026): January - June 2026
Publisher : Lembaga Komunitas Informasi Teknologi Aceh (KITA), Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v6i1.7351

Abstract

The increasingly rapid development of the business world requires business actors to be able to manage their operational activities more effectively and efficiently. In this study, problems that often occur at the Ozan Glass Shop, such as the process of managing product and inventory data, which is still carried out simply, so that there is often a discrepancy between stock data and actual conditions. The unintegrated inventory monitoring process also makes it difficult to control stock levels and has the potential to cause shortages or stockpiles of goods. These conditions cause the available information to be less than optimal as a basis for decision making, so that the implementation of a Supply Chain Management (SCM) system is needed to improve the effectiveness of inventory management and product distribution. In addition, through the main discussion carried out in this study aims to be able to understand the process of product distribution from suppliers to the Ozan Glass Shop and its obstacles, determine the implemented stock management and monitoring system and analyze distribution and inventory to improve operational efficiency and reduce problems that occur in the store's business activities. Based on the overall description in this study, the author can conclude that the implementation of the Supply Chain Management (SCM) system at the Ozan Glass Shop has succeeded in improving the effectiveness of inventory management and product distribution. Before the system was implemented, operational processes were still carried out manually, resulting in frequent stock data discrepancies, delays in information, recording errors and difficulties in monitoring order status and distribution. This research resulted in a web-based SCM system capable of integrating stock management, orders, procurement, and distribution within a single platform. Implementation results show that the system can provide real-time inventory information, improve data accuracy, accelerate administrative processes, and facilitate product distribution monitoring. Furthermore, the system is capable of generating more structured and informative reports, supporting faster and more accurate decision-making. The system's implementation also resulted in increased operational efficiency, reduced recording errors, and improved customer service quality.
Co-Authors Abdul Karim Syahputra Amila Purnama Sari Simbolon Fitri Yasmin Khairani Mufti Hafiz Mustika Fitri Larasati Santoso Santoso