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All Journal RABIT: Jurnal Teknologi dan Sistem Informasi Univrab JURTEKSI Community Development Journal: Jurnal Pengabdian Masyarakat International Journal of Management Science and Information Technology (IJMSIT) Jurnal Pemberdayaan Sosial dan Teknologi Masyarakat TAMIKA: Jurnal Tugas Akhir Manajemen Informatika & Komputerisasi Akuntansi
Elly Rahayu
Universitas Royal
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Health Professions Languange, Linguistic, Communication & Media Public Health Social Sciences

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DIGITALISASI MANAJEMEN KEBUN BUAH NAGA: PENERAPAN SISTEM PEMANTAUAN DAN PENGELOLAAN BERBASIS IOT Herman Saputra; Elly Rahayu; Nuriadi Manurung; Yogi Abimanyu Permana
Community Development Journal : Jurnal Pengabdian Masyarakat Vol. 6 No. 2 (2025): Volume 6 No. 2 Tahun 2025
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/cdj.v6i2.41890

Abstract

Manajemen kebun buah naga di Dusun Huta 1 Rapuan Ilir, Desa Tanjung Rapuan, Kabupaten Simalungun masih menghadapi berbagai tantangan, seperti inefisiensi pemeliharaan, keterbatasan pemantauan kondisi lingkungan, dan minimnya penerapan teknologi modern. Untuk mengatasi hal ini, diperlukan solusi berbasis teknologi seperti Internet of Things (IoT). Digitalisasi kebun buah naga melalui IoT akan memungkinkan pemantauan secara real-time terhadap kondisi tanah, kelembapan udara, suhu, dan kebutuhan air. Solusi ini juga mencakup sistem pengelolaan data untuk analisis produktivitas kebun. Program ini bertujuan untuk meningkatkan efisiensi manajemen kebun buah naga melalui instalasi sensor IoT, pelatihan kepada petani, dan pengembangan aplikasi berbasis web untuk analisis data. Target luaran meliputi peningkatan hasil panen, efisiensi penggunaan air, dan pemberdayaan petani dalam memanfaatkan teknologi digital. Program ini diharapkan menjadi model untuk digitalisasi pertanian yang berkelanjutan Dusun Huta 1 Rapuan Ilir.
Penerapan Network Monitoring di Dinas Komunikasi dan Informatika Kabupaten Asahan Herman Saputra; Sahren Sahren; Elly Rahayu; Aidil Syah Putra
TAMIKA: Jurnal Tugas Akhir Manajemen Informatika & Komputerisasi Akuntansi Vol 4 No 2(SEMNASTIK) (2024): TAMIKA: Jurnal Tugas Akhir Manajemen Informatika & Komputerisasi Akunt
Publisher : Universitas Methodist Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46880/tamika.Vol4No2(SEMNASTIK).pp78-83

Abstract

The implementation of network monitoring at the Asahan Regency Information and Communication Service using LibreNMS aims to increase network management efficiency and minimize downtime.  LibreNMS, as an open-source network monitoring platform, enables early detection of problems in network devices such as routers, switches, and servers.  During this deployment, various metrics such as bandwidth usage, device health, and network performance are monitored in Real-Time.  This system also supports automatic telegram notifications if a disruption occurs, thereby speeding up the processing process. With this comprehensive monitoring, agencies can optimize network infrastructure, reduce the risk of service disruptions, and improve the quality of public services. The results of this deployment show increased network stability and operational efficiency at the Asahan Regency Information and Communication Service.
DEVELOPMENT OF A DIGITAL E-CRM AS A SOLUTION FOR CUSTOMER RELATIONSHIP MANAGEMENT AND TRANSACTION ACTIVITIES AT TOKO ZUMA Nurul Azzuma; Afdhal Syafnur; Elly Rahayu
JURTEKSI (jurnal Teknologi dan Sistem Informasi) Vol. 12 No. 3 (2026): Juni 2026
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) STMIK Royal Kisaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33330/jurteksi.v12i3.4598

Abstract

Abstract: Toko Zuma faces challenges in optimizing customer relationship management and transaction recording due to conventional manual systems, which hinder real-time loyalty monitoring and sales analysis. This research aims to design a digital Electronic Customer Relationship Management (E-CRM) system as an integrative solution for systematic and centralized management. The design method employs Unified Modeling Language (UML) for requirements analysis, user interface design, and Black-box Testing for validation. Results demonstrate a 100% success rate across all primary modules. The platform features Point Reward, automated transaction management, and live chat for direct interaction. Implementation enables personalized promotional strategies based on accurate data to increase customer retention. In conclusion, the Digital E-CRM system effectively automates business processes, serving as a strategic instrument for transparent and measurable customer relationship management. Keywords: digital e-crm; relationship management; toko zuma; transaction activities. Abstrak: Toko Zuma menghadapi kendala dalam optimalisasi manajemen hubungan pelanggan dan pencatatan transaksi karena masih menggunakan sistem manual konvensional. Penelitian ini bertujuan merancang sistem Electronic Customer Relationship Management (E-CRM) digital sebagai solusi integratif untuk pengelolaan basis data dan transaksi secara terpusat. Metode perancangan meliputi analisis kebutuhan menggunakan Unified Modeling Language (UML), desain antarmuka, dan validasi fungsional melalui Black-box Testing. Hasil pengujian menunjukkan tingkat keberhasilan 100% pada seluruh modul utama. Platform ini dilengkapi fitur Point Reward, manajemen transaksi otomatis, dan media interaksi live chat. Implementasi sistem ini memungkinkan strategi promosi personal berdasarkan data akurat untuk meningkatkan retensi pelanggan. Simpulannya, sistem E-CRM digital berhasil mengotomatisasi proses bisnis dan menjadi instrumen strategis dalam manajemen hubungan pelanggan yang transparan dan terukur. Kata kunci: aktivitas transaksi; digital e-crm; pengelolaan relasi; toko zuma.
Determination of Website-Based Educational Assistance Recipients Using the Profile Matching Method at State Elementary School 9 Benteng Wawa Salsabilla; Neni Mulyani; Elly Rahayu
International Journal of Management Science and Information Technology Vol. 6 No. 2 (2026): July - December 2026
Publisher : Lembaga Komunitas Informasi Teknologi Aceh (KITA), Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v6i2.7722

Abstract

The development of information technology has brought about a major transformation in the field of education, particularly in the management of academic data and school administration. The process of determining educational assistance recipients at State Elementary School 09 Benteng is still done manually, thus potentially causing subjectivity. The absence of a website-based decision support system results in a less efficient selection process, suboptimal assessment results, and unstructured recipient criteria management. In addition, through the main discussion in this study aims to be able to design a website-based decision support system using the Profile Matching method to determine educational assistance recipients at State Elementary School 09 Benteng. This system is expected to support a more objective, structured and targeted selection process based on predetermined criteria. And in addition, the Research Method section used in this study is a descriptive quantitative approach. This method was chosen because the main objective of the study is not only to analyze a phenomenon, but also to design, develop, implement and test a website-based decision support system with the profile matching method. Based on the overall description in this study, the author can conclude that the website-based Decision Support System (DSS) for determining educational assistance recipients at State Elementary School 09 Benteng was successfully developed using the Profile Matching method to produce a more objective, structured and transparent selection process. This system replaces the previous, subjective manual method with a systematic assessment process, starting from determining criteria, weighting, calculating gap scores, and finally ranking. The results of data processing on 20 students showed that Maulana Malikul Ashori Putra obtained the highest score of 4,598 (rank 1), followed by Raka Dwi Kapo with the same score of 4,598 (rank 2) and Alfatin Rahma with a score of 4,540 (rank 3).
PELATIHAN DASAR PERHITUNGAN JARINGAN KOMPUTER UNTUK SISWA SMK DI LKP PELITA MEDIA Guntur Maha Putra; Junaidi Junaidi; Elly Rahayu
Jurnal Pemberdayaan Sosial dan Teknologi Masyarakat Vol. 5 No. 2 (2025): Desember 2025
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/jpstm.v5i2.5507

Abstract

Abstract: Mastery of computer network calculation is a fundamental competency for vocational high school students in meeting the demands of vocational learning and the world of work. However, limited conceptual understanding and practical skills in computer network calculation remain common challenges among the target community. This community service activity aims to enhance the capacity and competence of vocational high school students through basic computer network calculation training conducted at LKP Pelita Media. The methods employed combine community education and practice-based training through conceptual instruction, demonstrations, and case-based network calculation exercises. The main outputs of this activity are training services and applied learning that emphasize understanding computer network terminology and subnetting calculation skills. This activity contributes to the enrichment of community service practices in the field of vocational education by offering a contextual, systematic, and easily replicable learning approach for similar educational and training institutions.            Keywords: network; training; subnetting  Abstrak: Penguasaan perhitungan jaringan komputer merupakan kompetensi dasar yang penting bagi siswa Sekolah Menengah Kejuruan (SMK) dalam menghadapi kebutuhan pembelajaran vokasi dan dunia kerja. Namun, keterbatasan pemahaman konseptual dan keterampilan aplikatif pada materi perhitungan jaringan komputer masih menjadi permasalahan yang dijumpai pada masyarakat sasaran. Kegiatan pengabdian kepada masyarakat ini bertujuan untuk meningkatkan kapasitas dan kompetensi siswa SMK melalui pelatihan dasar perhitungan jaringan komputer yang dilaksanakan di LKP Pelita Media. Metode yang digunakan mengkombinasikan pendidikan masyarakat dan pelatihan berbasis praktik melalui penyuluhan konseptual, demonstrasi, serta latihan studi kasus perhitungan jaringan. Luaran utama kegiatan berupa pelatihan dan pembelajaran aplikatif yang menekankan pemahaman peristilahan jaringan komputer dan keterampilan perhitungan subnetting. Kegiatan ini berkontribusi dalam memperkaya praktik pengabdian kepada masyarakat di bidang pendidikan vokasi dengan menghadirkan pendekatan pembelajaran yang kontekstual, sistematis, dan mudah direplikasi pada lembaga pendidikan dan pelatihan sejenis. Kata kunci: jaringan; pelatihan; subnetting 
E - CRM E-CRM DALAM MENDUKUNG PROSES BISNIS PENJUALAN BUSANA DI DITA FASHION BATU BARA Mahyumita Sari; William Ramdhan; Elly Rahayu
Rabit : Jurnal Teknologi dan Sistem Informasi Univrab Vol 11 No 2 (2026): Juli
Publisher : LPPM Universitas Abdurrab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36341/rabit.v11i2.8369

Abstract

Abstrak Perkembangan teknologi internet yang semakin pesat, didukung oleh kemudahan akses melalui berbagai perangkat komunikasi, telah mengubah pola dan perilaku konsumen dalam berbelanja menjadi lebih efektif dan efisien. Selain itu, melalui pokok pembahasan yang dilakukan pada penelitian kali ini bertujuan dapat meningkatkan efektivitas aktivitas pemasaran yang sebelumnya hanya mengandalkan media sosial, diperlukan penerapan sistem yang lebih terintegrasi agar seluruh proses pemasaran dapat berjalan secara lebih optimal dan terarah. Dan selain itu juga untuk bagian Metode Penelitian yang digunakan dalam penelitian kali ini adalah metode kualitatif, karena penelitian ini ditujuhkan untuk dapat memperoleh pemahaman yang mendalam mengenai fenomena yang terjadi melalui pengumpulan dan analisis data. Berdasarkan keseluruhan penjabaran dalam penelitian ini maka penulis dapat menyimpulkan bahwa penerapan Electronic Customer Relationship Management (E-CRM) pada Dita Fashion terbukti mampu meningkatkan efektivitas proses bisnis, terutama dalam pemasaran, pelayanan dan pengelolaan hubungan dengan pelanggan. Sistem ini mengintegrasikan aktivitas promosi serta komunikasi pelanggan ke dalam satu platform sehingga lebih terstruktur, cepat dan mudah dikendalikan. Selain meningkatkan kualitas pelayanan melalui respons yang lebih efisien, E-CRM juga memusatkan data pelanggan, termasuk riwayat transaksi pelanggan. Ketersediaan informasi yang terorganisasi tersebut membantu Dita Fashion memahami kebutuhan pelanggan dengan lebih baik serta mendukung penyusunan strategi bisnis yang lebih tepat, efektif dan berorientasi pada kepuasan pelanggan. Abstract The rapid development of internet technology, supported by easy access via various communication devices, has transformed consumer shopping patterns and behaviors, making them more effective and efficient. Furthermore, the focus of this study aims to enhance the effectiveness of marketing activities—which previously relied solely on social media by implementing a more integrated system so that the entire marketing process can run more optimally and in a targeted manner. Furthermore, the research method employed in this study is a qualitative approach, as this research is intended to gain a deep understanding of the phenomena observed through data collection and analysis. Based on the overall findings of this study, the author concludes that the implementation of Electronic Customer Relationship Management (E-CRM) at Dita Fashion has proven effective in enhancing business process efficiency, particularly in marketing, customer service, and customer relationship management. This system integrates promotional activities and customer communications into a single platform, making them more structured, faster, and easier to manage. In addition to improving service quality through more efficient responses, E-CRM also centralizes customer data, including customer transaction histories. The availability of this organized information helps Dita Fashion better understand customer needs and supports the development of business strategies that are more precise, effective, and focused on customer satisfaction.
Co-Authors Afdhal Syafnur Aidil Syah Putra Guntur Maha Putra Herman Saputra Junaidi Junaidi Mahyumita Sari Neni Mulyani Nuriadi Manurung Nurul Azzuma sahren, sahren Wawa Salsabilla William Ramdhan Yogi Abimanyu Permana