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All Journal Jurnal Papatung : Jurnal Ilmu Administrasi Publik, Pemerintahan dan Politik Business and Applied Management Journal
Dewi Fitrotus Sa’diyah
Universitas Negeri Surabaya, Indonesia
Humanities Economics, Econometrics & Finance Education Environmental Science Social Sciences

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Digitalizing Faculty Career Advancement: How SIM-PAK Quality Accelerates Academic Rank Promotion Joko Yoeliyanto; Bambang Yulianto; Syunu Trihantoyo; Dewi Fitrotus Sa’diyah
Business and Applied Management Journal Vol. 3 No. 2 (2025)
Publisher : Al-Qalam Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/bamj.v3i2.1984

Abstract

Digital transformation in higher education requires effective academic information systems to support governance and improve teaching quality. One strategic process in faculty resource management is academic rank promotion, which demands a transparent, efficient, and accountable administrative system. This study examines the role of Credit Point Assessment Management Information System (SIM-PAK) implementation quality in shaping faculty satisfaction and enhancing the effectiveness and speed of academic rank promotion processes. A quantitative survey was conducted involving 267 faculty members who have used SIM-PAK. Data were collected through a structured questionnaire measured on a five-point Likert scale and analyzed using Partial Least Squares–Structural Equation Modeling (SEM-PLS). The results show that SIM-PAK implementation quality positively and significantly affects process effectiveness (β = 0.52; p < 0.001), process speed (β = 0.47; p < 0.001), and faculty satisfaction (β = 0.61; p < 0.001). This study highlights system implementation quality as a key factor in reducing administrative workload, enabling faculty to focus more on teaching innovation and learning development. Practically, universities should prioritize high-quality academic information systems to enhance faculty performance and institutional effectiveness.
PEMANGKASAN BIROKRASI MELALUI SISTEM OSS-RBA DALAM EFEKTIVITAS PELAYANAN PENERBITAN NIB DI DPMPTSP KOTA SURABAYA Nur Fadhilatus Sholiha; Dewi Fitrotus Sa’diyah; Andra Pratama Juliyanto
PAPATUNG: Jurnal Ilmu Administrasi Publik, Pemerintahan dan Politik Vol 9 No 3 (2026): PAPATUNG Volume 9 Nomor 3 Tahun 2026
Publisher : GoAcademica Research dan Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/japp.v9i3.2004

Abstract

Penelitian ini bertujuan untuk menganalisis pemangkasan birokrasi melalui implementasi Online Single Submission Risk Based Approach (OSS-RBA) dalam efektivitas pelayanan penerbitan Nomor Induk Berusaha (NIB) di DPMPTSP Kota Surabaya menggunakan tiga dimensi efektivitas organisasi Duncan, yaitu goal attainment, integration, dan adaptation. Penelitian ini menggunakan pendekatan kualitatif deskriptif dengan melibatkan sepuluh informan yang terdiri atas penyelenggara layanan dan pelaku usaha melalui wawancara semi-terstruktur, observasi, dan dokumentasi. Hasil penelitian menunjukkan bahwa pemangkasan birokrasi paling efektif pada aspek yang berada dalam kendali pemerintah daerah, seperti integrasi dokumen dan diferensiasi jalur pelayanan, sedangkan hambatan utamanya berasal dari ketidakstabilan sistem OSS-RBA dan dinamika kebijakan nasional. Temuan juga menunjukkan bahwa penyederhanaan birokrasi mengurangi ketergantungan pada proses manual, tetapi menciptakan ketergantungan baru pada sistem dan pendampingan petugas. Efektivitas pelayanan tidak semata-mata ditentukan oleh sistem OSS-RBA, tetapi juga oleh kapasitas kelembagaan daerah dalam menerjemahkan kebijakan pemangkasan birokrasi ke dalam praktik pelayanan.
Co-Authors Bambang Yulianto Joko Yoeliyanto Nur Fadhilatus Sholiha Syunu Trihantoyo