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All Journal The Eastasouth Management and Business Aksi Kita: Jurnal Pengabdian Kepada Masyarakat
Noviyanti Noviyanti
Jakarta Global University
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Social Sciences Other

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Peningkatan Efektivitas Operasional Melalui Perbaikan Tata Letak Fasilitas pada UMKM Keisha Salon Ainiyah Putri Aulia; Aisyah Shabrina Machmud; Andini Prasetyaningrum Syabila; Dea Faraysa; Devia Salsabila; Safira Rahmadini; Yuni Pambreni; Udriyah Udriyah; Noviyanti Noviyanti
Aksi Kita: Jurnal Pengabdian kepada Masyarakat Vol. 2 No. 3 (2026): MEI-JUNI
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/hykwj048

Abstract

Kegiatan pengabdian masyarakat ini bertujuan untuk membantu meningkatkan efektivitas operasional UMKM Keisha Salon melalui perbaikan tata letak fasilitas pelayanan. Permasalahan utama yang ditemukan adalah belum tersedianya area kasir khusus sehingga proses transaksi masih dilakukan di area pelayanan, yang menyebabkan alur kerja kurang teratur dan berpotensi mengurangi kenyamanan pelanggan. Metode yang digunakan dalam kegiatan ini meliputi observasi langsung terhadap kondisi usaha, identifikasi permasalahan tata letak, analisis kebutuhan fasilitas, serta perancangan dan implementasi perbaikan tata letak. Solusi yang diberikan berupa pengadaan meja kasir khusus yang ditempatkan secara strategis dan pemisahan fungsi area pelayanan dengan area transaksi. Hasil kegiatan menunjukkan bahwa perbaikan tata letak mampu menciptakan alur pelayanan yang lebih terstruktur, meningkatkan efisiensi kerja karyawan, mengurangi pencampuran aktivitas pelayanan dan administrasi, serta meningkatkan kerapian dan kenyamanan lingkungan usaha bagi pelanggan. Selain itu, adanya area kasir khusus memberikan kejelasan dalam proses transaksi dan mendukung pengelolaan operasional yang lebih tertib. Dengan demikian, kegiatan pengabdian masyarakat ini memberikan kontribusi nyata dalam meningkatkan kualitas pelayanan dan efektivitas operasional UMKM Keisha Salon sehingga lebih mampu memberikan layanan yang profesional dan nyaman bagi pelanggan.
The The Effect of Training and Motivation on the Competency of Training Alumni at the Manpower Office of Depok City Amelia Sahara; Udriyah Udriyah; Noviyanti Noviyanti
The Eastasouth Management and Business Vol. 5 No. 01 (2026): The Eastasouth Management and Business (ESMB)
Publisher : Eastasouth Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/esmb.v5i01.1173

Abstract

This study aims to analyze the effect of training and motivation, both partially and simultaneously, on the competency of job training alumni at the Manpower Office of Depok City. The methodology used in this study is a quantitative approach. The population comprises all alumni who participated in the job training programs conducted by the Manpower Office of Depok City. Primary data were gathered using structured questionnaires distributed to respondents who met the eligibility criteria, measuring the variables of training (X1), motivation (X2), and competency (Y). Data analysis techniques included validity testing, reliability testing, classic assumption testing, and multiple linear regression analysis encompassing the t-test (partial), F-test (simultaneous), and the coefficient of determination analysis. The findings indicate that training has a positive and statistically significant partial effect on alumni competency, suggesting that a higher quality of training delivery corresponds to greater mastery of skills and knowledge among alumni. Motivation was also proven to have a positive and statistically significant partial effect on alumni competency, where internal drive and clear career objectives serve as key catalysts in internalizing training content. Simultaneously, training and motivation exert a positive and significant effect on alumni competency. The synergy between effective training programs as a form of human capital investment and high participant motivation serves as the primary key to producing competent, competitive alumni who are ready to enter the workforce or engage in entrepreneurship.
Co-Authors Ainiyah Putri Aulia Aisyah Shabrina Machmud Amelia Sahara Andini Prasetyaningrum Syabila Dea Faraysa Devia Salsabila Safira Rahmadini Udriyah Yuni Pambreni