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Stakeholder Collaboration in Revitalising Peneleh Heritage Tourism Area in Surabaya: A Pentahelix Perspective Syahrul Hidayat; Wisnu Pramudya
Journal of Tourism Sustainability Vol. 5 No. 5 (2025): Special Issue Polban Tourism Workshop 2025
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/jtospolban.v5i5.181

Abstract

This study investigates the dynamics of multi-stakeholder collaboration in the revitalisation of the Peneleh heritage tourism area in Surabaya, Indonesia, addressing a notable research gap concerning the empirical application of collaborative governance models—particularly the pentahelix framework—within the context of urban heritage tourism. Adopting a qualitative case study design suited for exploring complex stakeholder interactions, the research draws upon in-depth interviews, document analysis, and field observations to construct a comprehensive understanding of the collaborative process. Thematic analysis reveals six interrelated dimensions of collaboration: idea co-creation, participatory decision-making, capacity building, joint implementation, sustainability efforts, and tangible revitalisation outcomes. The findings suggest that collaborative engagement not only facilitated the physical restoration of heritage assets but also reinforced socio-cultural identity and stimulated local economic vitality through community-driven microenterprises. Theoretically, this study contributes to refining the pentahelix model by elucidating the evolving and strategic roles of the business sector, media, and community actors in fostering public engagement, mobilising resources, and enhancing market access—dimensions often underemphasised in existing frameworks. Practically, it underscores the necessity of inclusive governance structures, continuous multi-channel communication, and shared resource mechanisms to ensure the sustainability of urban heritage regeneration. The insights generated offer actionable guidance to policymakers and practitioners developing participatory models to revitalise culturally significant urban areas.
Penguatan Kapasitas Masyarakat Desa Terak, Kecamatan Simpang Katis, Kabupaten Bangka Tengah dalam Pengembangan Destinasi Wisata melalui 6A dan Sapta Pesona Wisnu Pramudya; Rifki Hanif Setiawan; Sindy Sataroh; Nurjanah Nurjanah; Feni Kurnia; Dani Akbar Chaniago
Indonesia Bergerak : Jurnal Hasil Kegiatan Pengabdian Masyarakat Vol. 4 No. 4 (2026): Oktober: Indonesia Bergerak : Jurnal Hasil Kegiatan Pengabdian Masyarakat
Publisher : Asosiasi Riset Ilmu Teknik Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/inber.v4i4.1606

Abstract

Community-based tourism development in Terak Village, Central Bangka Regency, has considerable potential due to its natural tourism resources and local community involvement. However, these resources require capacity building to support more integrated and directed tourism development. This community engagement program aimed to strengthen local understanding of destination development through the 6A framework (Attractions, Accessibility, Amenities, Accommodation, Ancillary, and Activities) and Sapta Pesona. The activity was part of the Community Development Village Program of Universitas Muhammadiyah Bangka Belitung, which was initiated in 2025 through preliminary data collection on the tourism potential and existing conditions of Terak Village. The socialization activity was conducted on July 30, 2026, at the Tahura Mangkol Multipurpose Hall and involved members of Pokdarwis Bujang Squad, the Youth Organization, and local tourism practitioners. The activity employed socialization, participatory discussion, and descriptive evaluation based on participant engagement and the relevance of the materials to local tourism development needs. The results indicate that strengthening the 6A framework helped participants understand destination development more systematically, while Sapta Pesona provided a value-based foundation for improving the quality of the tourism environment and visitor experience. The activity also served as an initial step toward strengthening local capacity and shared understanding among tourism stakeholders.