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IMPLEMENTASI PELAYANAN ADMINISTRASI TERPADU KECAMATANDI KECAMATAN PANCORAN MAS KOTA DEPOK Rahadian, Ahmad Hidayat; Saputra, Munir; Fauzi, M.
Jurnal Reformasi Administrasi : Jurnal Ilmiah untuk Mewujudkan Masyarakat Madani Vol 6, No 1: Maret 2019
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (332.303 KB) | DOI: 10.31334/reformasi.v6i1.344

Abstract

This study was conducted to determine the factors that affect the performance of policy implementation, the factors that hinder the implementation of PATEN policy and performance assesment of service quality. This study uses a qualitative method of interviews, documentation and observation to describe and analyze the implementation of PATEN policy. The theory used is the Theory of Implementation Performance, George C Edwards III adnd Theory Inhibitors, Bambang Sunggono, Implementation and Quality Performance Assessment Theory, Zeithaml, V.A, Pasuraman and Berry.The result is a factor affecting performance of PATEN implementation is resources and position, while the inhibiting factor is the implementation of information, and performance assessment of service quality perceived by the public of the documents to be faster, efficient, effective and transparent. Based on the result of the analysis, the unavailability of online registration facilities and personnel are less responsive affect performance of PATEN implementation. Performance assessment of the quality of services by the public to be more rapid, efficient, effective and transparent. Local goverments need to provide a budget for the purpose of infrastructure and provide technical guidance to officers of PATEN excellent service. Kecamatan Pancoran Mas need to improve the quality of the apparatus. People are required to comply with the terms of the documents.
Mediation Role of Organizational Commitments on The Influence of Rewards on Employee Turnover Intention Abdul Gofur; Samsudin Samsudin; Munir Saputra
Majalah Ilmiah Bijak Vol 18, No 2: September 2021
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/bijak.v18i2.1774

Abstract

This research aims to analyze the mediating role of Organizational Commitment (M) on the effect of Reward (X) on Employee Turnover Intention (Y) using quantitative research. Data were obtained through interviews and questionnaires. The sample method of this research is non-probability sampling and a saturated sample technique of 43 employees as respondents. Data processing uses validity test, reliability test, t test, and path analysis assisted by SPSS Version 22.00 and Lisrel 8.8 programs to prove and answer four hypotheses. The results of research are: 1) The level of Organizational Commitment (M) is 0.80 (0.82 x 100 = 64%) is directly and positively influenced by the variation of Reward (X), 2) The level of Turnover Intention (Y) is 0.49 (0.492 x 100 = 24%) is directly influenced by variations of Reward (X), 3) The level of Turnover Intention (Y) is -0.19 (–0.192 x 100 = 3.61%) is negatively affected by variations of Organizational Commitment, 4) Reward (X) indirectly have no significant influenced on Turnover Intention (Y) of -0.15, T-count -0.97< 2.02 (t-table), although Reward (X) directly affect Turnover Intention (Y) but through indirect relationship Organizational Commitment (M) it turns out not significant.
ANALISIS EFEKTIVITAS PELAYANAN ADMINISTRASI TERPADU KECAMATAN (PATEN) DI KECAMATAN CIMANGGIS, KOTA DEPOK Munir Saputra; Ahmad Hidayat Rahadian
Jurnal Reformasi Administrasi : Jurnal Ilmiah untuk Mewujudkan Masyarakat Madani Vol 5, No 2: September 2018
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (259.807 KB) | DOI: 10.31334/reformasi.v5i2.275

Abstract

This research was conducted to determine the effectiveness of policies for integrated administrative service/ PATEN in District Town Cimanggis, Depok City.  Research using qualitative methods to describe and analyze the objective. The results showed that the effectiveness has not met the minimum standards, but in general the community felt a change was quite good with one-stop service.Several things that make service ineffective namely the unavailability of the service manual , the fees charged , the suggestion box as an evaluation , an online registration facility , which has not been scheduled service personnel and their dependence on the head section that is hindering the speed of service.Some efforts have been made to improve the effectiveness is improving the competence of personnel , implementing e - PATEN and the need for city government's commitment to improve the efficiency and effectiveness of the implementation PATEN in District CimanggisThis research was conducted to determine the effectiveness of policies for integrated administrative service/ PATEN in District Town Cimanggis, Depok City.  Research using qualitative methods to describe and analyze the objective. The results showed that the effectiveness has not met the minimum standards, but in general the community felt a change was quite good with one-stop service.Several things that make service ineffective namely the unavailability of the service manual , the fees charged , the suggestion box as an evaluation , an online registration facility , which has not been scheduled service personnel and their dependence on the head section that is hindering the speed of service.Some efforts have been made to improve the effectiveness is improving the competence of personnel , implementing e - PATEN and the need for city government's commitment to improve the efficiency and effectiveness of the implementation PATEN in District Cimanggis
Analisis Implementasi Kebijakan Sistem Ganjil Genap Dalam Mengatasi Kemacetan Di Provinsi DKI Jakarta Ahmad Hidayat Rahadian; Munir Saputra; Delfina Ramadhanty
Jurnal Reformasi Administrasi : Jurnal Ilmiah untuk Mewujudkan Masyarakat Madani Vol 9, No 1: Maret 2022
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/reformasi.v9i1.2081

Abstract

Road congestion is a major problem for the City of Jakarta due to the high volume of private vehicles on the road, especially along office roads such as Jalan MH Thamrin, Gatot Subroto and Sudirman area, so that the DKI Jakarta Provincial Government, through the Jakarta Transportation and Transportation Agency, issued a public policy that limits the use of private vehicles with an odd-even system. This study aims to determine the impact of implementing this policy in reducing congestion. The research was conducted using qualitative methods through in-depth interviews with several key informants. The results show that the implementation of this policy has gone well, distances on protocol roads have become shorter, congestion has decreased, and the use of public transportation has begun to increase. However, in its implementation, there are still some obstacles, such as violations by the community and some residents who have more than two private vehicles with different police numbers, so that the results of this implementation are less than optimal. The negative impact of this policy is the discovery of people who falsify their vehicle registration number. Meanwhile, the positive impact is that in the long term this policy will increase the shift of people to use public transportation.
Substansi Perubahan Sistem Pemilu Dan Implikasinya Berdasarkan Undang-Undang Nomor 7 Tahun 2017 Tentang Pemilihan Umum Serta RKPD Tahun 2018 Sesuai Permendagri Nomor 32 Tahun 2017 (Pendampingan Bimbingan Teknis Nasional Anggota DPRD Kota Sungai Penuh) A. H. Rahadian; Resista Vikaliana; Munir Saputra
Jurnal Komunitas : Jurnal Pengabdian kepada Masyarakat Vol 1, No 2: Januari 2019
Publisher : Institut Ilmu Sosial dan Manajemen Stiami

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (457.211 KB) | DOI: 10.31334/jks.v2i1.290

Abstract

In order to increase the capacity of the Sungai Penuh City Leaders and Members of the DPRD and based on legislation. The Institute for Research and Community Service of the STIAMI Institute of Social Sciences and Management (LPPM - Institut STIAM) Jakarta, has organized National Technical Guidance, in the form of presentations and discussions with the theme: "Substance of Election System Change and Its Implications Based on Law Number 7 of 2017 concerning Election General and RKPD Year 2018 According to Permendagri Number 32 Year 2017 ". Methods and Learning Techniques, namely lectures giving material by the resource person and discussion and question and answer, namely participants are given the opportunity to ask questions about problems that occur in the region, so that solutions can be overcome. The conclusion of the implementation of Technical Guidance, based on evaluation, can be stated (1). The speakers presented as a whole have satisfied Bimtek participants, (2). Evaluations of relevance, methods and media, facilities and consumption were assessed by the majority of participants as satisfying (3). The learning process is very interesting so there is a 2-way communication between the speaker and the participants where the discussion appears. It is suggested that in the context of the performance of DPRD members, of course this kind of activity must continue to be carried out by observing the latest topics so that implementatively participants can obtain new knowledge, then it is important to always pay attention to quality and service improvement so that implementation can run better.
Mewujudkan Sistem Pengelolaan Sampah Melalui Program Citarum Harum Zakia Zakia; Dwi Agustina; Maya Puspita Dewi; Mary Ismowati; Resista Vikaliana; Munir Saputra
Jurnal Komunitas : Jurnal Pengabdian kepada Masyarakat Vol 1, No 2: Januari 2019
Publisher : Institut Ilmu Sosial dan Manajemen Stiami

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (339.051 KB) | DOI: 10.31334/jks.v2i1.291

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As the most important component in life, the existence of water should be preserved and preserved. The principles of water conservation must be adhered to in daily life so that water sustainability can last into the future. The Citarum River as one of the biggest water potentials in West Java has a huge potential for the community, both for its beneficial potential and for its detrimental potential. Unfortunately, the community and the government tend to be lulled by the beneficial potential of the Citarum river, and unwittingly increase the potential loss of the river. Reduced land conservation areas, densely populated settlements, pollution of rivers by domestic and industrial waste, and others cause disasters such as floods, droughts and landslides. This is a problem that must be resolved together between the government and the community. Coordination, division of responsibilities, and harmonious communication between the two are believed to solve the complicated problems that occur in the Citarum River Basin.
PEMBERDAYAAN BADAN USAHA MILIK DESA DI DESA WANAHERANG KECAMATAN GUNUNG PUTRI KABUPATEN BOGOR Rame Soekarsono; A. H. Rahadian; Prima Puruhita; Erni Prasetiyani; Munir Saputra
Jurnal Komunitas : Jurnal Pengabdian kepada Masyarakat Vol 3, No 2: Januari 2021
Publisher : Institut Ilmu Sosial dan Manajemen Stiami

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (335.028 KB) | DOI: 10.31334/jks.v3i2.1273

Abstract

The development of Village-Owned Enterprises (BUMDes) is important to obtain Village Funds. With business motivation training, digital digital era business development and basic accounting training to managers of Village-Owned Enterprises (BUMDes), it is hoped that they can increase BUMDes income. Implementation of Community Service and Service (PkM) by providing business motivation material, digital business insight material and interactive basic accounting training and inviting participants to directly practice. The PkM will be held for 4 hours on Wednesday, November 27 2019 in Wanaherang Village, Gunung Putri District, Bogor Regency. The training participants consisted of BUMDes managers, youth leaders and PKK representatives. The results of PkM show new enthusiasm and insight in the business world in the digital era as well as provide new knowledge in simple recording of business results to facilitate financial reporting
Chain of Custody Implementation on Public Service Administration in Indonesia: A Framework Resista Vikaliana; Maya Puspita Dewi; Munir Saputra; Tulus Santoso; Sukarni Novitasari
SOROT Vol 16, No 2 (2021)
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31258/sorot.16.2.61-69

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Proses administrasi dapat dilihat melalui proses umum, sedangkan tindakan administratif dapat dilihat pada tingkat program tertentu. Chain of custody (CoC), dalam konteks hukum, mengacu pada dokumentasi kronologis atau jejak kertas yang mencatat urutan penahanan, kontrol, transfer, analisis, dan disposisi bukti fisik atau elektronik. Dalam proses layanan, CoC berfungsi untuk melacak dokumen layanan atau jejak dokumen sesuai dengan prosedur yang ditentukan. Dalam pelayanan publik, kegiatan administrasi dilakukan untuk mengendalikan upaya instansi pemerintah agar tujuannya tercapai. Makalah ini bertujuan untuk mengkaji penerapan CoC dalam penyelenggaraan pelayanan publik di Indonesia. Berdasarkan pendekatan kuasi-kualitatif yang dilakukan, diperoleh kesimpulan bahwa penerapan CoC dalam penyelenggaraan pelayanan publik dapat memberikan kerangka kerja yang berguna untuk memahami dan meningkatkan upaya pengurangan masalah administrasi dalam pelayanan publik.Administrative processes can be seen through a general process, while administrative action can be examined at a certain program level. Chain of custody (CoC), in the context of law, refers to chronological documentation or paper traces that record the sequence of detention, control, transfer, analysis, and disposition of physical or electronic evidence. In the service process, the CoC serves to track service documents or document traces according to the procedures specified. In public services, administrative activities are carried out to control the efforts of government agencies so that their objectives are achieved. This paper aims to examine the application of CoC to the administration of public services in Indonesia. Based on the quasi-qualitative approach taken, it was produced that the application of CoC to the administration of public services can provide a useful framework for understanding and improving efforts to reduce administrative problems in public services.
Implementasi Kebijakan PTSP di Unit Pengelola Penanaman Modal dan PTSP Kota Jakarta Utara Ahmad Hidayat Rahadian; Munir Saputra; Muhammad Ali Massyhury
Jurnal Reformasi Administrasi : Jurnal Ilmiah untuk Mewujudkan Masyarakat Madani Vol 10, No 1: Maret 2023
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/reformasi.v10i1.2990

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Penelitian ini untuk bertujuan untuk menganalisis dan mengevaluasi bagaimana Implementasi Kebijakan Pelayanan Terpadu Satu Pintu (PTSP) di Unit Pengelola Penanaman Modal dan Pelayanan Terpadu Satu Pintu (UP PMPTSP) Kota Administrasi Jakarta Utara serta hambatan dan upaya dalam mengatasi hambatan tersebut. Penelitian ini menggunakan pendekatan deskriptif kualitatif. Adapun metode pengumpulan data yang digunakan yaitu Wawancara, Observasi dan Studi Pustaka dengan 5 orang informan kunci, 1 orang informan ahli dan 3 orang informan biasa. Hasil penelitian menunjukkan bahwa Implementasi Kebijakan Pelayanan Terpadu Satu Pintu (PTSP) di Unit Pengelola Penanaman Modal dan Pelayanan Terpadu Satu Pintu (UP PMPTSP) Kota Administrasi Jakarta Utara terlaksana dengan baik. Namun dalam beberapa proses pelayanan masih melibatkan instansi lain untuk memproses perizinian, hal tersebut diakibatkan oleh kekurangan komposisi Sumber Daya Manusia (SDM) dalam memberikan pelayanan dan belum memahami secara teknis proses pelayanan dikarenakan terjadinya rotasi pegawai, hambatan lainnya yaitu belum tersedianya sinkronisasi dalam proses pelayanan perizinan secara daring (online) antara pemerintah daerah dan pemerintah pusat. Upaya dalam mengatasi hambatan yaitu melakukan bimbingan dengan metode transfer knowledge. Melakukan mutasi Sumber Daya Manusia (SDM) antar Satuan Pelaksana di Unit Pengelola Penanaman Modal dan Pelayanan Terpadu Satu Pintu Jakarta Utara.
Analisis Implementasi Kebijakan Permendag No. 8 Tahun 2024: Dampak Terhadap Industri Tekstil dan Sektor Terkait Prasetiyani, Erni; Saputra, Munir
JURNAL EKONOMI, MANAJEMEN, BISNIS, DAN SOSIAL (EMBISS) Vol. 5 No. 2 (2025): Februari 2025
Publisher : CV ODIS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59889/embiss.v5i2.377

Abstract

Regulation of the Minister of Trade (Permendag) No. 8 of 2024 aims to increase the efficiency of strategic goods distribution and strengthen the domestic industry. However, the implementation of this policy faces various challenges, especially in the textile sector which is experiencing increasing production costs and decreasing competitiveness. This study uses qualitative methods with interviews and secondary data analysis to evaluate the effectiveness of this policy. The results of the study indicate that the freedom to import textiles from China without government protection greatly affects business growth and requires a more effective mitigation strategy. This study recommends policy adjustment steps so as not to hinder the growth of the industrial sector.