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All Journal Jurnal Ilmu Manajemen Terapan (JIMT) Annals of Human Resource Management Research
Siska Amonalisa Silalahi
Institut Transportasi dan Logistik Trisakti, Jakarta, Indonesia
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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The Role of Supply Chain Integration in Mediating the Effect of IT Ambidexterity on Supply Chain Resilience in Logistics Service Providers in Indonesia Sekar Widyastuti Pratiwi; Apsada Juhri; Siska Amonalisa Silalahi; Veronica Veronica; Wahyu Poncotoyo
Jurnal Ilmu Manajemen Terapan Vol. 7 No. 6 (2026): Jurnal Ilmu Manajemen Terapan (Juli - Agustus 2026)
Publisher : Dinasti Review Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jimt.v7i6.9287

Abstract

Achieving supply chain resilience in the logistics sector demands a nuanced understanding of how digital capabilities translate into operational robustness. This study examines the mediating function of Supply Chain Integration (SCI) in the relationship between IT Ambidexterity (ITA) and Supply Chain Resilience (SCR) within Indonesian logistics service providers. Drawing on survey responses from 91 members of ASPERINDO Jakarta and employing Partial Least Square Structural Equation Modeling (PLS-SEM), the findings reveal that ITA exerts a positive and significant influence on both SCI and SCR. More critically, SCI emerges as a meaningful intermediary through which the resilience-enhancing properties of IT capabilities are channeled to supply chain partners. These results advance the understanding that digital balance — the simultaneous refinement of existing IT assets and pursuit of new technological frontiers - generates the inter-organizational connectivity that fortifies supply chains against disruption. The findings carry practical significance for logistics firms navigating Indonesia’s complex regulatory and infrastructure landscape, suggesting that strategic IT investment should be oriented toward enabling integration rather than mere operational automation.
Optimasi Lokasi Gudang Farmasi Berdasarkan Pusat Gravitasi Permintaan Menggunakan Gravity Location Model Apsada Juhri; Siska Amonalisa Silalahi; Yulianti Keke; Sekar Widyastuti Pratiwi; Veronica Veronica
Jurnal Ilmu Manajemen Terapan Vol. 7 No. 6 (2026): Jurnal Ilmu Manajemen Terapan (Juli - Agustus 2026)
Publisher : Dinasti Review Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jimt.v7i6.9568

Abstract

Penelitian ini bertujuan untuk menentukan lokasi optimal gudang farmasi menggunakan metode Gravity Location Model (GLM). Dalam industri farmasi, penentuan lokasi gudang merupakan keputusan strategis karena berpengaruh terhadap efisiensi distribusi, biaya transportasi, ketepatan pengiriman, dan kelancaran rantai pasok. Penelitian ini menggunakan data koordinat titik distribusi utama dan volume permintaan atau tonase pada masing-masing titik sebagai dasar perhitungan titik gravitasi. Metode GLM digunakan untuk menghitung koordinat lokasi optimal gudang yang paling mendekati pusat sebaran permintaan. Hasil perhitungan menunjukkan bahwa lokasi gudang optimal berada pada titik koordinat tertentu yang diperoleh dari pembobotan antara posisi geografis dan beban distribusi. Selanjutnya, jarak masing-masing kandidat vendor atau lokasi gudang dibandingkan terhadap titik optimal tersebut untuk mengetahui lokasi yang paling efisien. Hasil penelitian ini diharapkan dapat menjadi dasar pertimbangan perusahaan farmasi dalam menentukan lokasi gudang yang paling strategis, efisien, dan mampu mendukung operasional distribusi secara optimal.
Evaluasi Kinerja Armada Distribusi BBM Menggunakan Fuzzy Analytic Hierarchy Process dan Root Cause Analysis Purbanuara Parlindungan; Dinar Dewi Kania; Siska Amonalisa Silalahi; Sesaria Mardhiani Rachma Puspita; Farraz Aulia Shaliha
Annals of Human Resource Management Research Vol. 6 No. 3 (2026): September
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/ahrmr.v6.n3.p387-398.2026

Abstract

Purpose: This study aims to evaluate the performance of a fuel distribution fleet and formulate risk mitigation strategies for outstanding (failed cargo) cases at Integrated Terminal Jakarta, PT Pertamina Patra Niaga. Methodology: A hybrid approach combining the Fuzzy Analytical Hierarchy Process (F-AHP) and Root Cause Analysis (RCA) was employed. Primary data were collected through pairwise comparison questionnaires from five purposively selected fleet management experts, and were supported by historical operational data. Results: The F-AHP analysis revealed consistency as the most critical criterion (weight 0.245), followed by speed (0.222), distribution (0.203), cost (0.180), and schedule (0.149). For the subcriteria, conformity emerged as the dominant indicator, notably scoring 0.417 for consistency. The assessment showed high logical validity, with a Consistency Ratio of 0.00176. Conclusions: Outstanding cases are primarily driven by workforce inconsistencies and procedural noncompliance rather than mechanical failures. Mitigation should focus on enhancing crew competence, implementing preventive maintenance, and optimizing route coordination. Limitations: The scope is confined to the Integrated Terminal Jakarta and relies on one semester's data, which may not capture annual seasonal dynamics across other regional logistics hubs. Additionally, the study relies on a limited number of expert respondents (n=5) for the pairwise comparisons, which may restrict the broader generalizability of the weighting results Contributions: This study provides an empirical framework for logistics managers in the energy sector to minimize operational disruptions, improve workforce compliance, and build supply chain resilience.
Co-Authors Apsada Juhri Dinar Dewi Kania Farraz Aulia Shaliha Purbanuara Parlindungan Sitorus Sekar Widyastuti Pratiwi Sesaria Mardhiani Rachma Puspita Veronica Veronica Wahyu Poncotoyo Yulianti Keke