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All Journal Madani: Multidisciplinary Scientific Journal Socius: Social Sciences Research Journal
Meirinawati M
Universitas Negeri Surabaya
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Physics Public Health Social Sciences Other

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Inovasi Aplikasi Sistem Informasi Rekapitulasi (Sirekap) dalam Peningkatan Pelayanan Komisi Pemilihan Umum (KPU) Kota Surabaya Muchammad Nur Salim; Eva Hany Fanida; Meirinawati M; Deby Febriyan Eprilianto
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 4, No 1 (2026): August 2026
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.21279659

Abstract

The Recapitulation Information System (Sirekap) is an e-government-based innovation designed to support transparency, accountability, effectiveness, and efficiency in the vote recapitulation stage of elections. This study employed a descriptive qualitative research method. Data were collected through interviews, observations, literature review, and documentation. The findings indicate that the implementation of SIREKAP at the General Election Commission (KPU) of Surabaya City has fulfilled most of the public sector innovation success indicators proposed by Bugge et al. (2018). The innovation has improved public service quality by accelerating the dissemination of election result information, enhancing transparency, and increasing the efficiency of the vote recapitulation process. Nevertheless, further improvements in human resource capacity, information technology infrastructure, and system evaluation are necessary to ensure that the implementation of SIREKAP becomes more effective and sustainable.
Innovation in Public Service Through the Electronic Self-Registration System (E-Pentole) at Bhayangkara Hospital Surabaya Mochamad Farros Pambudi Luhur; Trenda Aktiva Oktariyanda; Eva Hany Fanida; Meirinawati M
Madani: Jurnal Ilmiah Multidisiplin Vol 4, No 3 (2026): April 2026
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.19656934

Abstract

Public services in the health sector are required to be more effective, efficient, and responsive to community needs. One effort to improve service quality is through information technology-based innovation. This study aims to analyze public service innovation through the Electronic Total Dewe Registration (E-Pentole) system at Bhayangkara Hospital Surabaya. This study uses a qualitative approach with descriptive methods. Data collection techniques were carried out through interviews, observation, and documentation. The research analysis uses Everett M. Rogers' Diffusion of Innovation theory, which includes five indicators: relative advantage, suitability, complexity, trialability, and visibility of results. The results show that the implementation of E-Pentole can improve the efficiency of the patient registration process, reduce service queues, and simplify the management of hospital administrative data. This system is considered to have advantages over manual systems because it is faster, more practical, and integrated with patient medical records. However, challenges remain, such as varying levels of patient technology literacy and the need for increased public outreach. Therefore, continuous system development is needed through increased staff training, system maintenance, and the development of digital service features to support more optimal health services.
Manajemen Strategi Dinas Kebudayaan Kepemudaan dan Olahraga serta Pariwisata Guna Pengembangan Kawasan Wisata Pecinan Kya – Kya Kota Surabaya Adhim Lathif Aliy; Meirinawati M; Eva Hany Fanida; Trenda Aktiva Oktariyanda
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 3, No 6 (2026): Januari
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.18396647

Abstract

Surabaya City has various heritage tourism potentials that can be developed as leading tourist attractions, one of which is the Kya–Kya Kembang Jepun Chinatown Tourism Area. This area is a cultural and historical tourism destination with high historical, social, and cultural value, making it highly potential for sustainable development. The management of this tourism area requires the implementation of appropriate strategic management to enhance tourist attractiveness, increase the number of visitors, and provide positive contributions to the local economy and the preservation of cultural values. This study aims to examine and analyze the strategic management of the development of the Kya–Kya Chinatown Tourism Area implemented by the Department of Culture, Youth and Sports, and Tourism of Surabaya City. This research employs a descriptive method with a qualitative approach. Data collection techniques include field observations, in-depth interviews, and documentation involving the Department of Culture and Tourism, tourism area business actors, and visiting tourists. Data analysis was conducted using the Miles and Huberman model, which consists of data reduction, data display, and conclusion drawing. The results indicate that the development strategy of the Kya–Kya Chinatown Tourism Area has referred to four tourism development indicators in accordance with the Regulation of the Minister of Tourism and Creative Economy Number 12 of 2020, namely accessibility, amenities, attractions, and promotion.  
Kualitas Izin Pemakaian Tanah (IPT) Melalui Surabaya Single Window (SSW) Alfa di Sentra Pelayanan Publik (SPP) Menur Kota Surabaya Naufal Syaraful Wafa’; Meirinawati M; Eva Hany Fanida; Neny Ayu Nourmanita
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 3, No 6 (2026): Januari
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.18332695

Abstract

The rise of information technology has prompted local governments to enhance public services using digital systems. In Surabaya, the website Surabaya Single Window (SSW) Alfa provides support for licensing services, including the Izin Pemakaian Tanah (IPT) at the Menur Public Service Center (SPP Menur). Nevertheless, the execution of IPT services through SSW Alfa encounters obstacles, including a lack of public knowledge regarding procedures, a requirement for assistance among older applicants, and sporadic technical difficulties. This research intends to assess the quality of IPT services offered digitally via SSW Alfa. A descriptive qualitative method was utilized, gathering data through observations, interviews, documentation, and a review of relevant literature. The quality of service was evaluated based on the indicators suggested by Sá et al. (2017). The results indicate that the quality of IPT services is generally satisfactory, especially in terms of transparency and adherence to procedures, despite ongoing issues with technology and access.
Manajemen Strategi Pengelolaan Ekowisata Mangrove Untuk Meningkatkan Perekonomian Masyarakat: Studi Kasus Mangrove Gunung Anyar Kota Surabaya Fikri Akbar Syarifuddin; Meirinawati M; Eva Hany Fanida; Fitrotun Niswah
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 4, No 1 (2026): August 2026
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.21647625

Abstract

Gunung Anyar Mangrove Ecotourism is a conservation-based tourist destination with significant potential to support environmental preservation while improving the local community’s economy through the empowerment of Micro, Small, and Medium Enterprises (MSMEs). However, its management continues to face several challenges, including a low number of tourist visits, limited accessibility to the site, and the suboptimal management of tourism facilities and promotional activities. This study aims to analyze the strategic management of Gunung Anyar Mangrove Ecotourism in improving the local community’s economy based on the Ministry of Tourism’s destination development indicators, namely accessibility, amenities, attractions, and promotion. This study employed a qualitative research method with a case study approach. Data were collected through observation, interviews, and documentation, and analyzed using data reduction, data display, and conclusion drawing techniques. The findings indicate that the accessibility aspect is still constrained by limited transportation options and inadequate directional signage leading to the tourist destination. Regarding amenities, the management has provided various supporting facilities for visitors and MSME operators, although infrastructure maintenance requires further improvement. The attraction aspect has been developed through mangrove ecotourism activities, environmental conservation programs, and community-based economic activities. Meanwhile, promotion has been conducted through digital platforms and social media; however, these efforts have not yet succeeded in significantly increasing tourist arrivals.
Co-Authors Adhim Lathif Aliy Deby Febriyan Eprilianto Eva Hany Fanida Fikri Akbar Syarifuddin Fitrotun Niswah Mochamad Farros Pambudi Luhur Muchammad Nur Salim Naufal Syaraful Wafa’ Neny Ayu Nourmanita Trenda Aktiva Oktariyanda