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INOVASI LAYANAN SEPASAR PEDAS (SEKOLAH PASAR RAKYAT PEDAGANG CERDAS) DALAM MENINGKATKAN EKSISTENSI PASAR TRADISIONAL DI DINAS KOPERASI PERINDUSTRIAN DAN PERDAGANGAN KOTA MALANG Fitri Dwi Laraswati; Fitrotun Niswah
Publika Vol 9 No 2 (2021)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/publika.v9n2.p1-12

Abstract

Dinas Koperasi Perindustrian dan Perdagangan Kota Malang telah menciptakan sebuah inovasi pelayanan untuk pedagang pasar tradisional melalui program Sepasar Pedas. Tujuan inovasi ini yaitu untuk meningkatkan kompetensi dan wawasan pedagang pasar rakyat di tengah-tengah persaingan pasar bebas serta meningkatkan eksistensi pasar tradisional. Jenis penelitian yang digunakan adalah penelitian deskriptif dengan pendekatan kualitatif. Teknik pengumpulan data melalui teknik wawancara, observasi, dokumentasi, dan studi pustaka. Teknik analisis data terdiri dari pengumpulan data, reduksi data, penyajian data, dan penarikan kesimpulan. Fokus penelitian menggunakan kapasitas inovasi yaitu Innovative Culture, Leadership, Expert Knowledge, Stakeholders Engagement, dan Innovative Work Design. Hasil dari penelitian ini menunjukan dari komponen Innovative Culture (budaya inovatif) Diskopindag Kota Malang setiap minggunya selalu memberikan materi baru untuk Sepasar pedas. Komponen Leadership (kepemimpinan) Diskopindag Kota Malang bertanggung jawab sebagai koordinator yang memanjemen seluruh kegiatan yang berkaitan dengan program Sepasar Pedas. Pada Komponen Expert Knowledge (pengetahuan ahli) yaitu pegawai di Diskopindag Kota Malang dibidang perdagangan, yang didalamnya terdiri dari seksi atau sub bidang yang nantiya membantu Sepasar Pedas. Komponen Stakeholders Engagement (keterlibatan stakeholders) Diskopindag Kota Malang melibatkan pihak-pihak eksternal seperti Dinas Kesehatan dan Bank Jatim. Dan pada komponen Innovative Work Design (desain kerja yang inovatif) Diskopindag Kota Malang dengan telah melakukan kerja sama yang baik dan pedgang memiliki kesadaran yang tinggi akan pentingnya inovasi ini. Saran yaitu untuk kedepannya Sepasar Pedas ini dapat diterapkan di semua pasar di Kota Malang, karena dari dua puluh enam pasar masih dua pasar saja yang menerapkan inovasi ini. Kata Kunci : inovasi pelayanan, sepasar pedas, pedagang pasar tradisional The Department of Industry and Trade Cooperatives of Malang City has created an innovative service for traditional market traders through the Sepasar Pedas program. The aim of this innovation is to increase the competence and insight of traditional market traders in the midst of free market competition and to increase the existence of traditional markets. This type of research is a descriptive study with a qualitative approach. Data collection techniques through interview techniques, observation, documentation, and literature study. Data analysis techniques consist of data collection, data reduction, data presentation, and drawing conclusions. The research focus uses the innovation capacity, namely Innovative Culture, Leadership, Expert Knowledge, Stakeholders Engagement, and Innovative Work Design. The results of this study indicate that the components of the Innovative Culture (innovative culture) of the Malang City Cooperative and Industry Agency always provide new material for Sepasar spicy. The leadership component of Malang City Diskopindag is responsible for coordinating all activities related to the Sepasar Pedas program. In the Expert Knowledge Component (expert knowledge), namely employees at the Malang City Diskopindag in the field of trade, which consists of sections or sub-fields that later help Sepasar Pedas. Components of Stakeholders Engagement (stakeholder involvement) Malang City Diskopindag involves external parties such as the Health Office and Bank Jatim. And in the Innovative Work Design component (innovative work design) Malang City Cooperative and Industry Agency has done good cooperation and traders have a high awareness of the importance of this innovation. Suggestions are that in the future Sepasar Pedas can be applied in all markets in Malang, because of the twenty-six markets there are only two markets that implement this innovation. Keyword : service innovation, sepasar pedas, traditional market traders
Strengthening Family Resilience through Financial Management Education in Facing the Covid-19 Pandemic Suci Megawati; Muhammad Farid Ma’ruf; Eva Hany Fanida; Fitrotun Niswah; Trenda Aktiva Oktariyanda
Journal La Bisecoman Vol. 1 No. 5 (2020): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v1i5.246

Abstract

This research aimed at examining how the economic impact of households in the midst of the Covid-19 pandemic and how the solution focuses on the accuracy of household financial management. The study employs R&D (Research and Development. Sampling is done using the incidental sampling technique, formulated the number of community samples incidentally spread over 22 districts in Sidoarjo Regency. Data collection techniques using primary data, in the form of a questionnaire in google form format as a tool in collecting data in the field and secondary data in the form of documentation and literature study. The results of the study show that business turnover by 65 percent, a decrease in income by 60 percent, layoffs by 55 percent, limited job vacancies as much as 60 percent.
STRATEGI PENGELOLAAN BADAN USAHA MILIK DESA BERSAMA (BUMDESMA) DI KECAMATAN SUMBERGEMPOL KABUPATEN TULUNGAGUNG Tria Shaliha Putri; Fitrotun Niswah
Publika Vol 9 No 4 (2021)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/publika.v9n4.p367-376

Abstract

Village-owned enterprise jointly (BUMDESMA) is a village-owned enterprise managed by more than 1 (one) village or more jointly. Establishment of BUMDESMA is based on Law No. 6 of 2014 concerning villages. BUMDESMA becomes a place for villages that have limitations in establishing their own BUMDES. Then the village can collaborate with other villages to establish BUMDESMA with the aim of prospering the community. This study aims to determine the Management Strategy of the Joint Village Owned Enterprises (BUMDesMa) in Sumbergempol District, Tulungagung Regency. This type of research is a descriptive study with a qualitative approach. To analyze the data obtained, researchers used management strategy theory based on its function proposed by Fory A. Naway (2016) consisting of the planning stage, the organizing stage, the implementation phase and the evaluation stage. In this study the results obtained indicate that BUMDesMa Sumbergempol conducts every stage of the management strategy. Management of BUMDesMa Sumbergempol runs well, although in its implementation BUMDesMa still faces several obstacles. However, this can be handled by evaluating at the Inter-Village Conference Meeting (MAD) at least once a year. Keywords : Management Strategy, BUMDesMa Sumbergempol Badan usaha milik desa bersama (BUMDESMA) adalah badan usaha milik desa yang dikelola lebih dari 1 (satu) desa atau lebih secara bersama-sama. Pendirian BUMDESMA dilandasi oleh UU No. 6 Tahun 2014 tentang desa. BUMDESMA menjadi wadah untuk desa-desa yang memiliki keterbatasan dalam mendirikan BUMDES nya sendiri. Maka desa dapat melakukan kerjasama dengan desa lain untuk mendirikan BUMDESMA dengan tujuan mensejahterakan masyarakatnya. Penelitian ini bertujuan untuk mengetahui Strategi Pengelolaan Badan Usaha Milik Desa Bersama (BUMDesMa) di Kecamatan Sumbergempol Kabupaten Tulungagung. Jenis penelitian ini adalah penelitian deskriptif dengan pendekatan kualitatif. Untuk menganalisis data yang diperoleh, peneliti menggunakan teori strategi pengelolaan berdasarkan fungsinya yang dikemukakan oleh Fory A. Naway (2016) yang terdiri dari tahap perencanaan, tahap pengorganisasian, tahap pelaksanaan dan tahap evaluasi. Dalam penelitian ini diperoleh hasil yang menunjukkan bahwa BUMDesMa Sumbergempol melakukan setiap tahap-tahap strategi pengelolaan. Pengelolaan BUMDesMa Sumbergempol berjalan dengan baik, walaupun dalam pelaksanaannya BUMDesMa masih menemui beberapa kendala. Namun hal tersebut dapat ditangani dengan evaluasi dalam rapat Musyawarah Antar Desa (MAD) minimal 1 (satu) tahun sekali. Kata kunci : Strategi Pengelolaan, BUMDesMa Sumbergempol.
STRATEGI PENGELOLAAN BADAN USAHA MILIK DESA BERSAMA (BUMDESMA) DI KECAMATAN SUMBERGEMPOL KABUPATEN TULUNGAGUNG Tria Shaliha Putri; Fitrotun Niswah
Publika Vol 9 No 4 (2021)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/publika.v9n4.p369-378

Abstract

Village-owned enterprise jointly (BUMDESMA) is a village-owned enterprise managed by more than 1 (one) village or more jointly. Establishment of BUMDESMA is based on Law No. 6 of 2014 concerning villages. BUMDESMA becomes a place for villages that have limitations in establishing their own BUMDES. Then the village can collaborate with other villages to establish BUMDESMA with the aim of prospering the community. This study aims to determine the Management Strategy of the Joint Village Owned Enterprises (BUMDesMa) in Sumbergempol District, Tulungagung Regency. This type of research is a descriptive study with a qualitative approach. To analyze the data obtained, researchers used management strategy theory based on its function proposed by Fory A. Naway (2016) consisting of the planning stage, the organizing stage, the implementation phase and the evaluation stage. In this study the results obtained indicate that BUMDesMa Sumbergempol conducts every stage of the management strategy. Management of BUMDesMa Sumbergempol runs well, although in its implementation BUMDesMa still faces several obstacles. However, this can be handled by evaluating at the Inter-Village Conference Meeting (MAD) at least once a year. Keywords : Management Strategy, BUMDesMa Sumbergempol Badan usaha milik desa bersama (BUMDESMA) adalah badan usaha milik desa yang dikelola lebih dari 1 (satu) desa atau lebih secara bersama-sama. Pendirian BUMDESMA dilandasi oleh UU No. 6 Tahun 2014 tentang desa. BUMDESMA menjadi wadah untuk desa-desa yang memiliki keterbatasan dalam mendirikan BUMDES nya sendiri. Maka desa dapat melakukan kerjasama dengan desa lain untuk mendirikan BUMDESMA dengan tujuan mensejahterakan masyarakatnya. Penelitian ini bertujuan untuk mengetahui Strategi Pengelolaan Badan Usaha Milik Desa Bersama (BUMDesMa) di Kecamatan Sumbergempol Kabupaten Tulungagung. Jenis penelitian ini adalah penelitian deskriptif dengan pendekatan kualitatif. Untuk menganalisis data yang diperoleh, peneliti menggunakan teori strategi pengelolaan berdasarkan fungsinya yang dikemukakan oleh Fory A. Naway (2016) yang terdiri dari tahap perencanaan, tahap pengorganisasian, tahap pelaksanaan dan tahap evaluasi. Dalam penelitian ini diperoleh hasil yang menunjukkan bahwa BUMDesMa Sumbergempol melakukan setiap tahap-tahap strategi pengelolaan. Pengelolaan BUMDesMa Sumbergempol berjalan dengan baik, walaupun dalam pelaksanaannya BUMDesMa masih menemui beberapa kendala. Namun hal tersebut dapat ditangani dengan evaluasi dalam rapat Musyawarah Antar Desa (MAD) minimal 1 (satu) tahun sekali. Kata kunci : Strategi Pengelolaan, BUMDesMa Sumbergempol.
Antisipasi Kelangkaan APD dan Masker dengan Memberdayakan Masyarakat Terdampak Pandemi COVID-19 Fitrotun Niswah; Eva Hany Fanida; Suci Megawati; Meirinawati Meirinawati; Indah Prabawati
J-ABDIPAMAS (Jurnal Pengabdian Kepada Masyarakat) Vol 5, No 1 (2021): APRIL 2021
Publisher : IKIP PGRI Bojonegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1052.207 KB) | DOI: 10.30734/j-abdipamas.v5i1.1282

Abstract

The pandemic (Covid-19) has had a major impact in all aspects of people's lives. The front guard in dealing with Covid-19 is health workers, health workers have a strategic role to help the number of cases of the spread of the Covid-19 virus and of course medical workers are the most at high risk, but in fact many medical personnel have been confirmed positive for Covid-19 because they are infected by patients and many health workers also complained about the lack of personal protective equipment (APD) as more patients continued. Through community empowerment victims of layoffs due to the Covid-19 pandemic, they have contributed to the manufacture of several types of APD, namely cloth masks and gowns (hazmat suits). 1200 cloth mask products will be given to the public through Unesa Media Partners (SS Radio, Jawa Pos, Surya, radar, Kompas) and Unesa strategic partners (BPN, Polda, Kodam, Kejati), for 200 allcover gowns (hazmat suits). Packages will be given to Covid 19 referral hospitals. This empowerment is also useful to encourage these partners to have entrepreneurship skills and household financial management. Pandemi (Covid-19) memberikan dampak besar dalam segala aspek kehidupan masyarakat. Garda terdepan menangani Covid-19 adalah tenaga kesehatan, tenaga kesehatan mempunyai peran strategis untuk membantu banyaknya kasus penyebaran virus covid 19 dan tentu saja petugas medis adalah yang paling beresiko tinggi, namun kenyataannya banyak tenaga medis yang terkonfirmasi positif Covid-19 karena tertular dari pasien dan banyak pula petugas kesehatan mengeluhkan kurangnya alat perllindungan diri (APD) seiring terus bertambahnya pasien. Melalui pemberdayaan masyarakat korban PHK akibat pandemi Covid-19 memberikan sumbangsih pembuatan beberapa dari jenis APD yaitu masker kain dan gown allcover (baju hazmat). Produk masker kain sebanyak 1200 lembar akan diberikan kepada masyarakat melalui Media Partner Unesa (Radio SS, Jawa Pos, Surya, radar, Kompas) dan Mitra strategis Unesa (BPN, Polda, Kodam, Kejati), untuk gown allcover (baju hazmat) sebanyak 200 paket akan diberikan kepada rumah sakit rujukan Covid 19. Pemberdayaan ini juga bermanfaat untuk mendorong mitra tersebut memiliki keahlian enterpreneurship dan manajemen keuangan rumah tangga.
Pengaruh Tingkat Responsivitas Pemerintah Daerah terhadap Kepuasan dalam Penanganan Pengaduan Masyarakat pada Kanal Sambat Online Kota Malang Muhammad Farrel Langit Arundaya; Muhammad Farid Ma'ruf; Fitrotun Niswah; Galih Wahyu Pradana
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 3, No 12 (2026): July 2026
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.20622198

Abstract

This study aims to analyze the effect of local government responsiveness in handling online public complaints through SAMBAT Online on community satisfaction. The research employed a quantitative approach with a causal associative design. Data were collected from 90 respondents who had previously used SAMBAT Online services. Data analysis techniques included descriptive statistics, instrument testing, classical assumption tests, simple linear regression, t-test, and coefficient of determination analysis using SPSS version 25. The results indicate that the responsiveness level of the Malang City Government is categorized as moderate with a percentage score of 64.09%, while community satisfaction is categorized as high with a score of 69.96%. Simple linear regression analysis revealed that responsiveness has a positive and significant effect on community satisfaction, indicated by a significance value of 0.000 0.05 and a coefficient of determination (R²) of 0.524. This finding suggests that government responsiveness contributes 52.4% to community satisfaction, while the remaining 47.6% is influenced by other factors outside the research model. The study concludes that responsiveness is a crucial determinant in improving public satisfaction with digital complaint services.
The Influence Of Service Inclusivity On The Comfort Of Sidilan FISIPOLUnesa Website Users Krisna Dwi Darna Iswanto; Fitrotun Niswah; Meirinawati M; Eva Hany Fanida
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 3, No 12 (2026): July 2026
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.20691580

Abstract

The digital transformation in higher education requires services that are not only effiicient and effective but also inclusive and accessibke to all users. This study aims to analyze the influence of service inclusivity on user convenience on the Digital Service System (Sidilan) website of the Faculty of Social and Political Sciences, UNESA. A quantitative approach was employed using a survei method involving Sidilan Website users. The collected data were analyzed using inferential statistic through simple linear regression analysis. The results indicate that service inclusivity has a positive and significant effect on user convenience, with a significance values of less that 0,001. Regarding user convenience dimensions, all dimensions of service inclusivity significantly affect access convenience and evaluation convenience. However, in the search convenience dimension, the availibility variable was not significant (Sig. 0,290). Likewise, in service submission convenience and post-submission convenience, the affordability variable showed no significant effect, with significance values of 0,059 and 0,099, respectively. The findings also reveal that digital ability is the most dominant dimension influencing all aspects of user convenience, as indicated by the highest Beta coefficient of  0,513 in the search convenience dimension. These findings suggest that improving the quality of inclusive digital services should be accompanied by strengthening user’s digital capabilites to ensure that services can be accessed, understood, and utilized effectively by all members of the academic community without barriers.
Implementation of a Vocational Training Program in Realizing Social Inclusion for Persons with Disabilities at the People's Welfare Bureau of East Java Province Putri Anggraeni Cahyaningrum; Fitrotun Niswah; Meirinawati M; Neny Ayu Nourmanita
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 3, No 12 (2026): July 2026
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.20635609

Abstract

This study aims to analyze the implementation of vocational training programs in promoting social inclusion and to identify the supporting and inhibiting factors affecting their implementation at the Bureau of Public Welfare of East Java Province. This study employed a qualitative approach with a descriptive research design. Data were collected through interviews, observations, and documentation and were analyzed using an interactive model consisting of data condensation, data display, and conclusion drawing. The results indicate that the implementation of vocational training programs for persons with disabilities has provided formal access through the provision of inclusive regular training programs. However, the implementation has not fully met the principles of accessibility, participation, equity, and accountability. Supporting factors include institutional commitment, inter-agency coordination, a flexible training system, the utilization of technology, and social support. Meanwhile, inhibiting factors consist of limited accessible facilities, inadequate assistance services, and the absence of service standards specifically designed to accommodate the needs of participants with disabilities. It is concluded that the implementation of vocational training programs for persons with disabilities in East Java Province has expanded formal access for persons with disabilities; however, the principles of social inclusion have not yet been fully institutionalized in program implementation.
Persepsi Pelanggan Terhadap Keandalan Aplikasi PLN Mobile di Kabupaten Sidoarjo Mona Alecya Ardianche; Fitrotun Niswah; Meirinawati Meirinawati; Eva Hany Fanida
PESHUM : Jurnal Pendidikan, Sosial dan Humaniora Vol. 5 No. 4: Juni 2026
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/peshum.v5i4.15352

Abstract

Transformasi digital dalam pelayanan publik mendorong PT PLN (Persero) mengembangkan aplikasi PLN Mobile sebagai platform layanan kelistrikan terpadu yang berorientasi pada pelanggan. Penelitian ini bertujuan untuk menganalisis pengaruh persepsi pelanggan terhadap keandalan aplikasi PLN Mobile pada pengguna di Kabupaten Sidoarjo. Penelitian menggunakan pendekatan kuantitatif dengan metode survei terhadap 100 responden pengguna aktif aplikasi PLN Mobile yang dipilih secara purposive. Data dikumpulkan melalui kuesioner terstruktur dan dianalisis menggunakan uji validitas, uji reliabilitas, uji asumsi klasik, serta analisis regresi linier sederhana. Hasil penelitian menunjukkan bahwa persepsi pelanggan berpengaruh signifikan hanya terhadap dua dimensi keandalan aplikasi, yaitu stabilitas sistem dan akurasi proses, dengan nilai signifikansi masing-masing sebesar 0,035 dan 0,000 (α < 0,05). Temuan ini menunjukkan bahwa semakin positif persepsi pelanggan, semakin baik stabilitas sistem dan ketepatan proses layanan yang dirasakan dalam penggunaan Aplikasi PLN Mobile. Sementara itu, persepsi pelanggan tidak berpengaruh signifikan terhadap dimensi ketersediaan layanan, daya tanggap sistem, dan keamanan sistem. Hasil ini menegaskan bahwa pengaruh persepsi pelanggan terhadap keandalan Aplikasi PLN Mobile bersifat parsial dan lebih kuat pada aspek performa inti aplikasi yang dirasakan secara langsung oleh pengguna.
Pengaruh Gaya Kepemimpinan terhadap Kinerja Pegawai di Kantor Sekretariat Dewan Perwakilan Rakyat Daerah Kabupaten Malang Ahmad Zakky Mubarok; Eva Hany Fanida; Meirinawati Niswah; Fitrotun Niswah
Madani: Jurnal Ilmiah Multidisiplin Vol 4, No 5 (2026): June 2026
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.20776468

Abstract

This study aims to test and analyze the effect of leadership style on employee performance at the Secretariat Office of the Regional Representative Council (DPRD) of Malang Regency. This research uses an associative quantitative approach with a sample of 45 respondents drawn from a population of 83 employees. Data was collected through observation and closed questionnaires using a Likert scale, which was then analyzed using simple linear regression. The partial test (t-test) results showed a significance value of 0.018 (