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All Journal Journal Industrial Engineering and Management (JUST-ME) JES-TM Social and Community Service
Rahmi M Nur
Universitas Mercubaktijaya
Control & Systems Engineering Decision Sciences, Operations Research & Management Education Engineering Industrial & Manufacturing Engineering Other

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OPTIMALISASI TURNAROUND TIME PELAYANAN LABORATORIUM RUMAH SAKIT MENGGUNAKAN PENDEKATAN LEAN HEALTHCARE Rahmi M Nur; Inang Suryani; Aria Selma Pratama
Journal Industrial Engineering and Management (JUST-ME) Vol. 7 No. 01 (2026): Journal Industrial Engineering and Management (JUST-ME)
Publisher : Program Studi Teknik Industri Fakultas Teknik Universitas Islam Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47398/just-me.v7i01.213

Abstract

Unit laboratorium memiliki peran penting dalam mendukung layanan diagnostik rumah sakit karena ketepatan waktu dan akurasi hasil pemeriksaan secara langsung memengaruhi pengambilan keputusan klinis. Namun, Turnaround Time (TAT) yang masih tinggi menjadi tantangan pada layanan laboratorium, terutama akibat ketidakefisienan pada tahap di luar proses analitik. Sebagian besar penelitian sebelumnya lebih berfokus pada optimalisasi tahap analitik melalui otomatisasi, sementara kajian mengenai kontribusi proses pra-analitik dan pasca-analitik terhadap keseluruhan TAT masih terbatas. Penelitian ini bertujuan untuk menganalisis proses layanan laboratorium serta merumuskan strategi perbaikan berbasis Lean Healthcare guna mengoptimalkan TAT di Rumah Sakit X. Penelitian menggunakan pendekatan studi kasus deskriptif dengan metode Value Stream Mapping (VSM) untuk mengidentifikasi aktivitas bernilai tambah (Value-Added/VA) dan tidak bernilai tambah (Non-Value-Added/NVA), yang kemudian dilanjutkan dengan analisis akar penyebab menggunakan metode 5-Why. Hasil penelitian menunjukkan bahwa aktivitas menunggu mendominasi proses layanan, yaitu mencapai 75% dari total waktu pada tahap pra-analitik dan 28% pada tahap pasca-analitik. Sumber utama pemborosan meliputi praktik batching, lamanya transportasi spesimen, pelaporan hasil yang masih dilakukan secara manual, serta belum optimalnya diferensiasi layanan pada bagian front office. Usulan perbaikan meliputi perancangan ulang tata letak laboratorium, integrasi sistem teknologi informasi, dan penerapan manajemen visual untuk meningkatkan efisiensi aliran proses serta menurunkan TAT laboratorium.
Community Education Program on Household Food Storage and Logistics Management to Support Stunting Prevention Rahmi M Nur; Yovita Yulia M. Zai; Rini Syahfitri; Inang Suryani; Refki Riyantori; Anisa Jasmiarlita Muluk
Journal of Social and Community Service Vol. 5 No. 1 (2026): Maret 2026
Publisher : Faculty of Engineering University of Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jestmc.v5i1.464

Abstract

Stunting remains a major public health challenge in Indonesia and is influenced not only by nutritional adequacy but also by effective household food management. However, education on food storage and household food management based on logistics principles remains limited. This community service program aimed to improve the knowledge and skills of pregnant women, breastfeeding mothers, and families with children under five in applying household food storage and management practices to support stunting prevention. The program was implemented through the Nagari Emas (NGE) Stunting Reduction Acceleration Program in the working area of Pakan Rabaa Community Health Center, Lima Puluh Kota Regency, using a participatory educational approach that included basic health screening, interactive counseling, group discussions, educational games, and pocketbook distribution. The educational materials covered proper food storage, implementation of the First In, First Out (FIFO) principle, nutritious meal planning, and effective food purchasing strategies. The program improved participants' knowledge and awareness of household food logistics management in maintaining food quality, reducing food waste, and supporting family nutritional adequacy. This program has the potential to serve as a sustainable logistics-based educational model for stunting prevention.
Co-Authors Anisa Jasmiarlita Muluk Aria Selma Pratama Inang Suryani M. Zai, Yovita Yulia Refki Riyantori Rini Syahfitri, Rini Suryani, Inang