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All Journal Jurnal Ilmu Sosial dan Ilmu Politik (JISIP) GOVERNANCE: Jurnal Ilmiah Kajian Politik Lokal dan Pembangunan Jurnal Ilmiah Multidisiplin Ilmu Cognitionis Civitatis et Politicae Rechtsnormen: Journal of Law
Eka Anjani Sapitri
Universitas Singaperbangsa Karawang
Humanities Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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DIGITAL GOVERNANCE AND PUBLIC SERVICE INNOVATION: CHALLENGES FOR CONTEMPORARY PUBLIC ADMINISTRATION Murat Arslan; Zeynep Toprak; Cemil Kaya; Eka Anjani Sapitri
Cognitionis Civitatis et Politicae Vol. 3 No. 1 (2026)
Publisher : Yayasan Adra Karima Hubbi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70177/politicae.v3i1.3548

Abstract

Digital governance has become a central strategy in contemporary public administration, driven by rapid technological advancements and increasing demands for efficient, transparent, and citizen-centered services. The integration of digital technologies promises to transform public service delivery; however, the extent to which these transformations result in meaningful innovation remains contested. The study aims to examine how digital governance influences public service innovation and to identify the institutional and organizational challenges that shape its effectiveness. A mixed-methods research design was employed, combining survey data from 120 public sector professionals with qualitative analysis of interviews and policy documents. Quantitative analysis was conducted using descriptive and inferential statistics, while qualitative data were analyzed through thematic coding to capture contextual dynamics. The findings reveal that digital governance significantly improves operational efficiency but has limited impact on citizen engagement and participatory outcomes. Evidence indicates that organizational capacity, leadership, and institutional culture play critical roles in mediating innovation processes, often constraining the transformative potential of digital technologies. The study concludes that digital governance should be understood as a socio-technical process requiring alignment between technology, institutions, and citizen needs, offering important implications for policy development and administrative reform.
From Digitalization to Public Adoption: An Analysis of Innovation Diffusion of the AMAN Application in the Transformation of Public Services in Pekanbaru City Eka Anjani Sapitri; Lolita Deby Mahendra Putri
Jurnal Ilmu Sosial dan Ilmu Politik (JISIP) Vol 15, No 2 (2026)
Publisher : Universitas Tribhuwana Tungga Dewi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33366/jisip.v15i2.4131

Abstract

Quality public services are one of the indicators of successful government administration. Public service innovation represents a form of governance reform aimed at improving the effectiveness of service delivery. This study aims to analyze the implementation of public service innovation through the Multipurpose Safe and Comfortable Application (AMAN) managed by the Department of Communication, Informatics, Statistics, and Encryption of Pekanbaru City. This study employs a descriptive qualitative approach with data collected through observation, interviews, and documentation. The research informants consist of application managers and service users. Data analysis was conducted interactively through the stages of data collection, data reduction, data presentation, and conclusion drawing. The results indicate that the implementation of the AMAN application innovation has not been fully optimal. Based on Rogers’ five diffusion of innovation indicators, the AMAN application demonstrates strengths in relative advantage through the integration of public services into a single digital platform and compatibility with the needs of Pekanbaru City residents. However, challenges remain in complexity due to limited integration among local government agencies, trialability due to insufficient public trials and socialization, and observability because some services remain inaccessible to users. Strengthening coordination, institutional capacity, and stakeholder collaboration is required to support the sustainability of this innovation.Pelayanan publik yang berkualitas menjadi salah satu indikator keberhasilan penyelenggaraan pemerintahan. Inovasi pelayanan publik merupakan bentuk pembaruan dalam tata kelola pemerintahan yang bertujuan meningkatkan efektivitas penyelenggaraan layanan. Penelitian ini bertujuan menganalisis pelaksanaan inovasi pelayanan publik melalui aplikasi Multipelayanan Aman dan Nyaman (AMAN) pada Dinas Komunikasi, Informatika, Statistik, dan Persandian Kota Pekanbaru. Penelitian ini menggunakan pendekatan kualitatif deskriptif dengan teknik pengumpulan data melalui observasi, wawancara, dan dokumentasi. Informan penelitian terdiri atas pihak pengelola aplikasi dan masyarakat pengguna layanan. Analisis data dilakukan secara interaktif melalui tahapan pengumpulan data, reduksi data, penyajian data, dan penarikan kesimpulan. Hasil penelitian menunjukkan bahwa implementasi inovasi aplikasi AMAN belum sepenuhnya optimal. Berdasarkan lima indikator difusi inovasi Rogers, aplikasi AMAN telah menunjukkan keunggulan pada aspek keuntungan relatif (relative advantage) melalui integrasi layanan dalam satu platform digital serta aspek kesesuaian (compatibility) dengan kebutuhan masyarakat. Namun, masih terdapat kendala pada aspek kerumitan (complexity) akibat keterbatasan integrasi antarperangkat daerah, aspek kemungkinan dicoba (trialability) karena belum optimalnya uji coba dan sosialisasi, serta aspek kemudahan diamati (observability) karena sebagian layanan belum dapat diakses secara optimal. Penguatan koordinasi, kapasitas kelembagaan, dan kolaborasi antaraktor diperlukan untuk mendukung keberlanjutan inovasi. 
PERANCANGAN MEJA RESEPSIONIS BERBASIS MATERIAL MARMER ONYX SEBAGAI ELEMEN ESTETIKA DAN IDENTITAS VISUAL INTERIOR Annica Etenia; Eva Artmey Mangedaby; Eka Anjani Sapitri
Jurnal Ilmiah Multidisiplin Ilmu Vol. 3 No. 4 (2026): Agustus : Jurnal Ilmiah Multidisiplin Ilmu (JIMI)
Publisher : CV. Denasya Smart Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69714/jqby5p24

Abstract

A reception desk design plays a crucial role in shaping the first impression and visual identity of an interior space. This study aims to design an onyx marble reception desk that serves both functional and aesthetic purposes in a modern interior. Onyx marble was selected for its translucent characteristics and its capacity to produce distinctive visual effects when combined with lighting, thereby creating an elegant and exclusive ambiance. This study employs a qualitative design approach encompassing stages of needs identification, material study, form exploration, and design development. Analysis was conducted on the interrelationship between material, structure, and lighting to produce a harmonious design aligned with modern commercial interior concepts. The design outcomes demonstrate that the application of onyx marble in the reception desk effectively reinforces the visual identity of the space while significantly enhancing its aesthetic value. Furthermore, this design has the potential to serve as a focal point within the reception area and to support the formation of a professional and characterful spatial image
INKOHERENSI KEBIJAKAN PENATAAN ASN DI INDONESIA: SUBORDINASI SISTEM MERIT TERHADAP KEPENTINGAN PROGRAM Lolita Deby Mahendra Putri; Eka Anjani Sapitri
GOVERNANCE: Jurnal Ilmiah Kajian Politik Lokal dan Pembangunan Vol. 13 No. 7 (2026): 2026 Juli
Publisher : Lembaga Kajian Ilmu Sosial dan Politik (LKISPOL)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56015/gjikplp.v13i7.1033

Abstract

Artikel ini menganalisis inkoherensi kebijakan manajemen Aparatur Sipil Negara (ASN) di Indonesia yang berujung pada subordinasi struktural sistem merit terhadap kepentingan program politik. Fokus analisis diarahkan pada pengangkatan pegawai Satuan Pelayanan Pemenuhan Gizi (SPPG) sebagai Pegawai Pemerintah dengan Perjanjian Kerja (PPPK) melalui Peraturan Presiden Nomor 115 Tahun 2025, di tengah belum terselesaikannya status lebih dari satu juta tenaga honorer serta masih berlangsungnya krisis kesejahteraan PPPK Paruh Waktu di berbagai daerah. Penelitian ini menggunakan pendekatan kualitatif dengan strategi literature review terintegrasi yang dipadukan dengan analisis dokumen regulasi dan analisis naratif. Analisis dibangun melalui integrasi tiga kerangka teoretis, yaitu merit system governance (Ingraham & Rubaii-Barrett, 2007), policy layering (Mahoney & Thelen, 2010), dan policy coherence (OECD, 2019). Hasil penelitian menunjukkan tiga pola subordinasi yang saling memperkuat. Pertama, terdapat defisit koherensi vertikal antara Undang-Undang Nomor 20 Tahun 2023 tentang Aparatur Sipil Negara dan Peraturan Presiden Nomor 115 Tahun 2025 yang menciptakan jalur rekrutmen paralel di luar mekanisme merit. Kedua, terdapat political will bersifat selektif, yang tercermin dari kontrasnya kecepatan pengangkatan pegawai SPPG (tiga belas bulan) dibandingkan penyelesaian status tenaga honorer yang telah berlangsung selama dua dekade. Ketiga, terjadi pelemahan pada tiga dimensi integritas sistem merit, yaitu integritas rekrutmen, kapasitas organisasi, dan relasi politik-administrasi, yang semakin diperparah oleh penghapusan lembaga pengawas independen Komisi Aparatur Sipil Negara (KASN). Artikel ini menyimpulkan bahwa subordinasi sistem merit di Indonesia bukan merupakan anomali insidental, melainkan pola struktural yang berakar pada struktur insentif dalam sistem presidensial, sehingga memerlukan reformasi kelembagaan yang mendasar, bukan sekadar perbaikan regulasi yang bersifat teknis.
Mandatory Environmental, Social, and Governance (ESG) Disclosure: Legal Impact on Corporate Accountability in the Indonesian Stock Exchange Imam Hanafi; Liu Yang; Li Na; Eka Anjani Sapitri
Rechtsnormen: Journal of Law Vol. 3 No. 6 (2025)
Publisher : Yayasan Adra Karima Hubbi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70177/rjl.v3i6.2798

Abstract

Background. Mandatory Environmental, Social, and Governance (ESG) disclosure has emerged as a regulatory mechanism intended to enhance transparency, strengthen corporate accountability, and align business practices with sustainable development goals in Indonesia. Purpose. This study aims to analyze how Indonesia’s evolving ESG regulatory framework influences corporate accountability among publicly listed companies on the Indonesian Stock Exchange (IDX). Method. A qualitative legal approach was employed, combining doctrinal analysis, regulatory mapping, and case-based examination of selected issuers to evaluate compliance patterns and the legal consequences of non-disclosure. Results. The findings demonstrate that mandatory ESG disclosure enhances procedural accountability, improves risk governance, and incentivizes firms to internalize sustainability practices; however, enforcement gaps and inconsistent reporting standards reduce its substantive effectiveness. Conclusion. The study concludes that mandatory disclosure contributes to stronger corporate accountability but requires clearer enforcement architecture, harmonized standards, and stronger supervisory capacity to achieve its intended regulatory impact.
Co-Authors Annica Etenia Cemil Kaya Eva Artmey Mangedaby Imam Hanafi Li Na Liu Yang Lolita Deby Mahendra Putri Murat Arslan Zeynep Toprak