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Reconstructing Public Accountability in Evidence Management within Law Enforcement Institutions Wawan Setiawan; Andries Lionardo; Alfitri; Slamet Widodo
Daengku: Journal of Humanities and Social Sciences Innovation Vol. 6 No. 4 (2026)
Publisher : PT Mattawang Mediatama Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/454RI.daengku4833

Abstract

This study examines the reconstruction of public accountability in evidence management within law enforcement institutions through a relational–systemic governance perspective. The study employs a qualitative case study approach conducted at the Public Prosecutor’s Office of Palembang. Data were collected through in-depth interviews, observation, and document analysis involving prosecutors, evidence officers, administrative personnel, and institutional supervisors directly engaged in evidence management processes. The analysis focused on four principal accountability dimensions consisting of actors, objects, forums, and interaction mechanisms. The results reveal that accountability practices in evidence management remain predominantly procedural, hierarchical, and compliance-oriented. Accountability mechanisms mainly emphasize administrative reporting, inventory control, and procedural conformity, while broader dimensions such as transparency, public trust, collaborative governance, responsiveness, and organizational learning have not yet been optimally integrated. The findings further show that fragmented coordination among institutional actors, limited participatory accountability forums, and rigid bureaucratic communication mechanisms weaken accountability effectiveness and reduce institutional adaptability. This study develops the Relational–Systemic Accountability Model Based on Public Service (ARS–PP Model), which integrates collaborative institutional responsibility, public value orientation, participatory accountability forums, and adaptive interaction mechanisms into a unified accountability framework. The findings suggest that accountability effectiveness in evidence management depends on institutional integration, collaborative governance capacity, adaptive coordination systems, and public-oriented governance transformation.
Model Akuntabilitas dalam Pengelolaan Barang Bukti untuk Peningkatan Pelayanan Publik di Kejaksaan Negeri Palembang Wawan Setiawan; Andries Lionardo; Slamet Widodo; Alfitri Alfitri
Jurnal Ilmiah Administrasi Publik dan Pemerintahan (JIAPP) Vol 5, No 1 (2026): Jurnal Ilmiah Administrasi Publik dan Pemerintahan (JIAPP) - February
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jiaap.v5i1.6877

Abstract

Accountability is a fundamental principle in the provision of public services, including in the law enforcement sector. The management of evidence is not merely a technical-administrative function, but has direct implications for legal certainty, procedural justice, and public trust. This study aims to analyze the dynamics of accountability in evidence management at the Palembang District Attorney’s Office, identify its supporting and inhibiting factors, and formulate an accountability model to improve the quality of public services. The study employs a qualitative approach with a case study design. Data were collected through in-depth interviews, observation, and document analysis, and analyzed interactively using the framework of public accountability theory, the New Public Service paradigm, and principles of good governance. The findings indicate that accountability in evidence management has been implemented formally and administratively, but has not yet fully manifested as substantive accountability oriented toward public service. Accountability practices remain dominated by internal responsibility and procedural compliance, while transparency and access to information for litigants are still limited. This study proposes a public service–based accountability model for evidence management that is adaptive and collaborative in order to strengthen service quality and institutional legitimacy of the prosecution service.