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All Journal Didaktik : Jurnal Ilmiah PGSD STKIP Subang SALUT: Journal of Social and Education
Naufal Ikhsanul Jabbar
Universitas Mataram
Humanities Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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IMPLEMENTASI TATA KELOLA ADMINISTRASI UNTUK MEWUJUDKAN PELAYANAN PUBLIK YANG BERKUALITAS DI DINAS PENDIDIKAN KOTA MATARAM Ida Ayu Suci Padmawati; Khairul Imam; Naufal Ikhsanul Jabbar; Angga Mulyadin; Neyna Deasy Lestari; Melda Syahrina; Muh. Zubair
Didaktik : Jurnal Ilmiah PGSD STKIP Subang Vol. 12 No. 03 (2026): Volume 12 No. 3, September 2026 Publish
Publisher : STKIP Subang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36989/didaktik.v12i03.16384

Abstract

This study is motivated by the importance of administrative governance in supporting the improvement of public service quality, particularly in government institutions in the education sector. The problem addressed in this study concerns how the implementation of administrative governance at the Department of Education of Mataram City contributes to achieving high-quality public services. The study aims to describe the implementation of administrative governance and to identify supporting and inhibiting factors in public service processes. The method used is a descriptive qualitative approach with data collection techniques including in-depth interviews, observation, and documentation. The data were analyzed through data reduction, data display, and conclusion drawing. The results show that administrative governance at the Department of Education of Mataram City has been implemented fairly well through the management of correspondence, document archiving, education data management, and other administrative services conducted in accordance with standard operating procedures (SOP). The implementation of administration is supported by clear task distribution, structured service procedures, utilization of information technology, and well-organized records management, resulting in more effective and efficient services. In addition, supporting factors include human resource competence, a conducive work environment, organizational policies, and the implementation of Minimum Service Standards (MSS). However, several constraints are still found, such as mismatches in employee competencies, limited infrastructure, and suboptimal work discipline. Therefore, administrative governance plays an important role in improving public service quality at the Department of Education of Mataram City.
Optimalisasi Pendidikan Multikultural guna Membentuk Generasi Z yang Berkarakter Toleran di Era Digital Khaeroniq Zaennurain; Neyna Deasy lestari; Naufal Ikhsanul Jabbar; Nur Aulia Azril; Laelul Azimi Aenil Amini; Nara Eka Saputri
Journal of Social and Education Vol. 3 No. 1 (2026): Journal of Social and Education
Publisher : Lembaga Riset dan Publikasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66909/lrp.salut.v3i1.364

Abstract

Optimalisasi Pendidikan Multikultural guna Membentuk Generasi Z yang Berkarakter Toleran di Era Digital. Generasi Z hidup dalam lingkungan digital yang dinamis sehingga rentan terhadap pengaruh informasi yang beragam, termasuk konten yang dapat memunculkan prasangka dan intoleransi. Kondisi ini menuntut hadirnya pendidikan multikultural yang lebih efektif untuk memperkuat pemahaman dan sikap menghargaiperbedaan. Penelitian ini berfokus pada upaya optimalisasi pendidikan multikultural sebagai strategi untuk membentuk karakter toleran pada peserta didik Generasi Z. Tujuan penelitian ini adalah untuk mendeskripsikan bentuk optimalisasi pendidikan multikultural yang relevan dengan kebutuhan perkembangan digital saat ini. Metode yang digunakan adalah studi literatur dengan menelaah berbagai sumber ilmiah yang membahas pendidikan multikultural, karakter Generasi Z, dan tantangan pembentukan nilai toleransi dalam ruang digital. Hasil penelitianmenunjukkan bahwa optimalisasi pendidikan multikultural dapat dilakukan melalui pengembangan kurikulum berbasis nilai, penggunaan metode pembelajaran partisipatif, pemanfaatan media digital edukatif, dan peningkatan kompetensi guru dalam integrasi nilai toleransi. Penelitian ini menyimpulkan bahwa pendidikan multikultural yang dioptimalkan secara sistematis mampu memperkuat karakter toleran Generasi Z serta mendukung terciptanya lingkungan belajar yang inklusif di era digital. 
Co-Authors Angga Mulyadin Ida Ayu Suci Padmawati Khaeroniq Zaennurain Khairul Imam Laelul Azimi Aenil Amini Melda Syahrina Muh. Zubair Nara Eka Saputri Neyna Deasy Lestari Nur Aulia Azril