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Journal : CSRID

User Interface (UI) Design Waste Management Application using Design Thinking Method Yevi Septiray Purbo; Azis, Abdul; Hidayah, Debby Ummul
CSRID (Computer Science Research and Its Development Journal) Vol. 16 No. 3 (2024): October 2024
Publisher : LPPM Universitas Potensi Utama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22303/csrid-.16.3.2024.299-315

Abstract

Waste management remains a significant challenge, particularly in developing countries like Indonesia, where urbanization and increasing consumption contribute to rising waste volumes. Kesugihan District in Cilacap Regency faces similar issues, necessitating innovative solutions. This study aims to optimize the user interface (UI) design of a waste management application using the Design Thinking approach, ensuring usability and effectiveness in engaging users. Through iterative design stages Empathize, Define, Ideate, Prototype, and Testing this research incorporates user needs and feedback into UI development. The usability of the designed UI was evaluated using the System Usability Scale (SUS), achieving scores of 71 for users and 70 for administrators, categorizing the interface as “Good”. Comparative analysis with similar waste management applications demonstrated superior navigation, clearer information presentation, and enhanced user engagement in the proposed UI. Additionally, user feedback highlighted areas for improvement, including navigation clarity, onboarding tutorials, and response speed optimization. This study contributes to the field of waste management technology by demonstrating how Design Thinking can enhance UI usability and user experience. Future work should explore integrating AI for personalized recommendations, gamification elements for increased participation, and broader usability testing across diverse demographics to further refine the application’s effectiveness.
Analisis Kepuasan Pengguna Terhadap Aplikasi Dolan Banyumas Menggunakan Metode End User Computing Satisfaction (EUCS) dan DeLone and McLean Fadillah, Septiya Nur; Hidayah, Debby Ummul; Saputra, Jeffri Prayitno Bangkit
CSRID (Computer Science Research and Its Development Journal) Vol. 16 No. 3 (2024): October 2024
Publisher : LPPM Universitas Potensi Utama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22303/csrid-.16.3.2024.344-366

Abstract

Technology has an important role in modern life, including in the tourism sector. The Dolan Banyumas application, which was launched by the Banyumas district Youth, Sports, Culture and Tourism Department, is one of the innovations to improve the regional tourism experience. The Dolan Banyumas application was created to make it easier for travelers to find a guide to enjoy the beauty of Banyumas with complete facilities. This research aims to identify problem points experienced by users and propose potential improvements for the application. Apart from that, this research also aims to determine the level of user satisfaction with the Dolan Banyumas application and examine several factors that have an influence on user satisfaction. This research uses the End User Computing Satisfaction (EUCS) and DeLone and McLean methods. The population in this study were users of the Dolan Banyumas application in the Banyumas district, with 82 respondents being the research sample. Data analysis was carried out using PLS-SEM with Microsoft Excel tools for demographic data and SmartPLS for statistical analysis. The research results show that the Dolan Banyumas application has several problem points that need to be improved, such as content, accuracy, format, ease of use, system quality and service quality variables which show a low level of satisfaction. However, the timeliness and information quality variables show a good level of satisfaction. So it can be concluded that the factors that influence user satisfaction with the Dolan Banyumas application use the End User Computing Satisfaction (EUCS) and DeLone and McLean methods, namely information quality and timeliness.