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ANALISIS PENGARUH KUALITAS TENAGA PENGAJAR DAN SISTEM APLIKASI SIMAKA TERHADAP KEPUASAAN MAHASISWA INSTITUT TEKNOLOGI DAN BISNIS ASIA MALANG DENGAN PERCEIVED USEFULNESS SEBAGAI VARIABEL INTERVENING Dwi Bagus Sasongko; Sudjilah Sudjilah; Teguh Widodo
Jurnal Maneksi (Management Ekonomi Dan Akuntansi) Vol. 15 No. 1 (2026): Jurnal Maneksi (Management Ekonomi Dan Akuntansi)
Publisher : Politeknik Negeri Ambon

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31959/jm.v15i1.3856

Abstract

Introduction: This study aims to analyze the effects of lecturer quality and the SIMAKA application system on student satisfaction, with perceived usefulness as an intervening variable, among students at the Asia Malang Institute of Technology and Business.Methods: The study used a quantitative approach, employing a survey. The research sample consisted of active 3rd- and 5th-semester regular class students. The data analysis technique used Partial Least Squares (Smart PLS 3.0) to test the outer model and inner model.Results: The study indicates that lecturer quality has a positive and significant effect on perceived usefulness, and the SIMAKA application system also has a positive and significant effect on perceived usefulness. Lecturer quality and the SIMAKA application system have a positive and significant effect on student satisfaction. Perceived usefulness has a positive and significant effect on student satisfaction. Furthermore, perceived usefulness mediates the effect of lecturer quality and the SIMAKA application system on student satisfaction.Conclusion and suggestion: These findings confirm that improving lecturers’ competencies and optimizing the digital academic system simultaneously can enhance students’ perceived usefulness, which ultimately strengthens student satisfaction. Keywords: Academic Information System, Lecturer Quality, Perceived Usefulness, Smart PLS, Student Satisfaction,
Pengaruh Kepuasan Kerja, Komitmen Organisasi, dan Kepemimpinan Terhadap Employee Engagement di PT Telkom Akses Malang Nurul Hudha; Sudjilah Sudjilah; Mohammad Bukhori
DIALEKTIKA: Jurnal Ekonomi dan Ilmu Sosial Vol 11 No 2 (2026): Dialektika: Jurnal Ekonomi dan Ilmu Sosial
Publisher : Prodi Manajemen Fakultas Ekonomi dan Bisnis Universitas Islam Raden Rahmat Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36636/dialektika.v11i2.10832

Abstract

Employee engagement plays a crucial role in enhancing organizational productivity and performance quality. High demands make employee engagement a challenge for organizational, especially at PT Telkom Akses Malang, which is currently undergoing a business transformation using the Fixed Mobile Convergence (FMC). This study aims to analyze the influence of job satisfaction, organizational commitmenct, and leadership on employee engagement at PT Telkom Akses Malang. A quantitative approach utilizing a survey method was employed. Data were collected online questionnaires distributed to 52 employees using proportional sampling. The data were analyzed using multiple linear regression with SPSS Software in ver 32. The results indicate that job satisfaction and organizational commitment have a positive and significant influence on employee engagement. Conversely, leadership has a negative and significant influence on employee engagement. These findings suggest that enhancing employee engagement requires increasing job satisfaction, strengthening organizational commitment, and evaluating leadership practices.