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KESIAPAN PEGAWAI DALAM MENGHADAPI PERUBAHAN ORGANISASI: STUDI KASUS PADA TRANSFORMASI PTNBH DI UNIVERSITAS TERBUKA Irmawaty, Irmawaty; Febrianti, Rini; Hermawati, Yanti; Surapto, Deni; Sunarsih, Nenah
Jurnal Kewirausahaan Bukit Pengharapan Vol. 5 No. 1 (2025): In Press
Publisher : Institut Teknologi dan Bisnis Kristen Bukit Pengharapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61696/juwira.v5i1.677

Abstract

The success of a university in facing future challenges is highly dependent on the form of management applied. Effective management will be able to bring an organization to shine in this era of globalization. Conversely, ineffective management will make an organization helpless in facing global competition. The transformation of the organization from a State University (PTN) to a State University with Legal Entity (PTN BH) is an initial solution in responding to global trends and to carry out the function of quality higher education that is relevant to the needs of the nation and the development of universal science. This study aims to analyze employee readiness in facing organizational change, especially in the context of the transformation from a Public Service Agency University (PTN-BLU) to a State University with Legal Entity (PTN-BH) at Universitas Terbuka. This study uses a quantitative research method with SEM analysis to examine the relationship between organizational commitment, compensation, and job promotion on employee readiness to face change. The research sample consisted of 400 employees of Universitas Terbuka, who were randomly selected to represent the population. The results of the study indicate that organizational commitment, compensation, and job promotion have a positive and significant influence on employee readiness to face organizational change. These findings contribute to the development of human resource management theory and practice, particularly in the context of organizational change in higher education
DIVERSIFIKASI PRODUK PERUSAHAAN AIR MINUM DESA BUMDES MAKMUR ANUGERAH LESTARI KECAMATAN CIOMAS, BOGOR – JAWA BARAT irmawaty, irmawaty; Khurniawan, Arie Wibowo; Sunarsih, Nenah; Nasoha, Muhammad; Surapto, Deni
Gandhi: Jurnal Pengabdian Kepada Masyarakat Vol. 2 No. 1 (2025)
Publisher : Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33830/g-jpm.v2i1.12557

Abstract

This community service activity was conducted to assist BUMDes Makmur Anugerah Lestari, Ciomas, Bogor in product diversification. BUMDes Makmur Anugerah Lestari operates several business units, including Reverse Osmosis (RO) refillable water and village PAM (Public Water Supply) systems. Recognizing the availability of several exploitable water sources and the significant community demand for drinking water, a product diversification initiative was undertaken. The objective of this program was to diversify into packaged drinking water products. The methodology employed in this community service (PkM) program involved training and water potability testing. The training focused on labelling and packaging. The results of the water potability tests indicated that the microbiological parameters for E. coli were 0 and the total coliform bacteria were 0, signifying good water quality suitable for consumption. Two packaging sizes were developed for bottling. This activity significantly impacted the diversification of drinking water products through the conducted potability tests, confirming that the water sourced for the packaged drinking water products is of good quality and safe for consumption. The PkM team diversified into 600 ML and 300 ML bottled drinking water. Based on the training outcomes, Mitra (partner) is now capable of creating appealing labels and packaging for bottled water products. Through this PkM activity, the community is empowered to be more creative and independent, contributing to the advancement of the village.
Cultural Intelligence and Hybrid Work: Implications for Global Team Management Surapto, Deni
Jurnal Ekonomi Teknologi dan Bisnis (JETBIS) Vol. 4 No. 4 (2025): Jurnal Ekonomi, Teknologi dan Bisnis
Publisher : Al-Makki Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57185/h42jhy60

Abstract

The post-pandemic development of hybrid work has changed the way global organizations manage cross-border teams. This work model presents opportunities for flexibility, but it also poses challenges of coordination, technostress, and intercultural miscommunication. In this context, cultural intelligence (CQ) is an important competency to maintain the effectiveness of global team collaboration. This study aims to analyze the influence of the four dimensions of CQ on the performance of hybrid global teams, examine the role of communication norms as mediators, and assess the moderation effect of hybrid work design and technostress. The research uses a quantitative approach with an explanatory design. Data was obtained through an online survey of 245 respondents working on hybrid global teams in Southeast Asia. The analysis was conducted with SEM-PLS to test direct relationships, mediation, and moderation, and fsQCA to explore the configuration of factors that affect team performance. The findings show that all dimensions of CQ have a positive effect on performance, with motivational CQ (B = 0.41) and behavioral CQ (B = 0.36) as the main predictors. Communication norms have been shown to mediate the CQ–performance relationship, while the hybrid design of the 3–2 pattern reinforces the influence. Technostresses act as a negative moderator that weakens the impact of CQ. Configuration analysis revealed that a combination of high CQ, clear communication norms, structured hybrid design, and low technostress are optimal conditions for improving team performance and retention. This research confirms the need for organizations to integrate CQ training, hybrid communication regulations, and a balanced hybrid work design to ensure the effectiveness and well-being of global teams.
The Impact of Agile Leadership on Job Stress and Job Satisfaction: An Approach to Improving Employee Performance Surapto, Deni; Rahmaddian
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36418/syntax-literate.v10i5.58251

Abstract

This study examines the relationship between the Agile Leadership development model, job stress, job satisfaction, and employee performance in distance higher education organizations. As the dynamics of the digital era force companies to adapt quickly, agile leadership becomes the key to improving organizational effectiveness. This study aims to explore the effect of Agile Leadership on job stress, job satisfaction, and employee performance, and how these three factors are interrelated. Using a quantitative approach and survey method on educators at Universitas Terbuka, the results of the study show that Agile Leadership has a significant effect on job stress, which in turn affects employee job satisfaction and performance. In addition, job satisfaction has been shown to have a positive effect on performance, which reinforces the importance of a flexible and adaptive leadership approach amidst uncertainty. These findings are expected to contribute to the development of a more agile and effective organizational model, as well as provide insight for managers and leaders in facing challenges in this fast-paced era.
Sustainable Competitive Advantage for SMEs: Maintaining Competitiveness Amidst Increasingly Fierce Competition Surapto, Deni; Handayani, Milcha
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36418/syntax-literate.v10i5.58257

Abstract

This quantitative study examines the development of competitive strategies for Micro, Small, and Medium Enterprises (MSMEs) in Indonesia, focusing on the influence of various strategies on competitive performance. This study evaluates the effectiveness of five main strategies: Cost Leadership, Differentiation,. Sample data were collected from 265 MSME respondents in Papua through a structured questionnaire that was analyzed using the Amos Structural Equation Model (SEM) to determine the relationship between these strategies and competitive performance. The results show that Cost leadership has a significant effect on overall Competitive Performance, as well as Differentiation strategy has a significant effect on Competitive Performance, thus providing insight into how MSMEs can optimize their strategic approach to increase growth and position in the market. This study emphasizes the importance of strategic management in strengthening the resilience of MSMEs, especially in the face of increasingly fierce competition and technological advances.