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All Journal MANAJEMEN DEWANTARA
Bambang Winarto
Universitas Widya Gama Malang

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ANALISIS PENGARUH LINGKUNGAN KERJA DAN QUALITY OF WORK LIFE TERHADAP KINERJA PEGAWAI MELALUI MOTIVASI KERJA PADA PEGAWAI DINAS PENDIDIKAN PROVINSI JAWA TIMUR Ni Putu Wisria Devi; Muryati; Adya Hermawati; Bambang Winarto; Aji Suraji
MANAJEMEN DEWANTARA Vol 10 No 3 (2026): MANAJEMEN DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/md.v10i3.22893

Abstract

The success of public organizations in providing excellent services relies heavily on the quality of their human resources. However, the Education Office of East Java Province experienced fluctuations and performance declines during the 2023–2025 period, characterized by a decrease in Employee Performance Targets (SKP), declining attendance rates, and delays in administrative tasks due to dynamic workloads and bureaucratic burnout.This study aims to analyze and test the effect of Work Environment and Quality of Work Life on Employee Performance through Work Motivation as a mediating variable. This study applied a quantitative approach with causal associative methods. The research population was analyzed using a total sampling (census) technique, resulting in a final sample size of 30 employees at the Education Office of East Java Province. Primary data were collected through closed questionnaires with a 1–5 Likert scale, while secondary data were obtained from internal institutional SKP reports. Data analysis was performed using Structural Equation Modeling based on Partial Least Squares (PLS-SEM) via SmartPLS software. The fulfillment of quality of work life (QWL) cannot instantly boost performance unless it is fully transmitted into internal work motivation. The managerial implication suggests that institutional leaders should pivot annual budget allocations away from over-investing in physical renovations and shift toward strengthening non-physical, humanistic ecosystems, such as fair performance recognition systems, technical decision-making involvement, and transparent performance incentives
ANALISIS EFEK BEBAN KERJA DAN KOMPETENSI TERHADAP KINERJA PEGAWAI DENGAN MEDIASI STRES KERJA PADA PEGAWAI KECAMATAN KADEMANGAN KOTA PROBOLINGGO Yulia Nur; Adya Hermawati; Bambang Winarto; Muchlis Mas'ud; Aji Suraji
MANAJEMEN DEWANTARA Vol 10 No 3 (2026): MANAJEMEN DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/md.v10i3.22894

Abstract

Tujuan Riset / Main Objectives: This study aims to analyze the effects of workload and competence on employee performance, as well as the mediating role of work stress. Metode Riset / Research Methods: This research employed a quantitative explanatory approach to examine causal relationships among variables. Using proportional random sampling, 104 respondents were selected. Data were collected through questionnaires, interviews, and observations and analyzed using SEM-PLS with SmartPLS 4. Riset Gap / Novelty: This study extends the literature by investigating work stress as a mediating variable that explains how workload and competence influence employee performance in the public sector context. Hasil / Results: The findings indicate that workload increases work stress and reduces employee performance, while competence decreases work stress and improves employee performance. Work stress negatively affects employee performance and significantly mediates the relationships between workload, competence, and employee performance. Penutup / Conclusion: Employee performance can be enhanced by improving competence and managing workload effectively to minimize work stress. Therefore, public sector organizations should strengthen employee competencies, optimize workload distribution, and implement stress management strategies to improve organizational performance and public service quality.