Maulia, Putri
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Interpersonal Communication Processes between Students, Caregivers of Boarding School, and Boarding School Environments in Building the Self Concept Maulia, Putri; Budi Lestari, SU, Dr. Dra. Sri
Interaksi Online Vol 5, No 4: Oktober 2017
Publisher : Jurusan Ilmu Komunikasi, FISIP, Universitas Diponegoro

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Abstract

In a family, interpersonal communication processes take place in nurturing and controlling against the behavior of their children. Now, many parents who choose to educate his children in boarding schools and they hopes their children can have a religious knowledge as well as a good general science, have a good character, and have a positive self-concept if educated in the boarding school. This research using a qualitative approach, aims to describing interpersonal communication processes between students, caregivers of boarding school, and boarding school environments in building the self concept. This research uses interpretive paradigms and phenomenological methods. Subjects in this research were two students and two caregivers of Pondok Pesantren Al Muqoddasah, East Java. The underlying theory is symbolic interaction theory and self concept by George Herbert Mead. The results show that the caregiver has intimacy with his students by always communicating, devoting affection, empathy, attention, and feelings of equality among them, especially with students who are still children. The intimacy that exists among the students is also one of the reasons they feel happy and comfortable life in the boarding school. This familiarity is established because of the openness, the similarity of hobbies, sense of the same fate, and the interdependent feelings that makes the student would not feel lonely and lack the affection from their parents. Students also feel comfort and can adapt to boarding school environments easily, because the boarding school environment is considered to have a role in the development of their self-concept, where the values, culture, and norms that are taught can change the behavior and habits of students to be better. The process of developing student selfconcept is also affected by the way of caregivers in nurturing and controlling his students. Caregivers who always give positive assessments and nurturing his students with a secure attachment style helps the student in the process of building a positive self-concept. Meanwhile, caregivers who always give negative assessments and nurturing her students with fearful attachment style or anxious attachment style will damage the confidence and self-esteem of the students so his self-concept becomes negative. Student builds his self-concept based on interaction with caregiver, fellow student, and his boarding school environments. Self-concept that will provide an important motive for student behavior.
Educational Interventions and Digital Innovation for Improving BPJS Inpatient Claims Maulia, Putri; Sartika , Iik; Ani, Nur; Rahardjo, Budhi
The Journal of Educational Development Vol. 13 No. 1 (2025): June 2025
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/jed.v13i1.24372

Abstract

Pending inpatient claims under Indonesia’s National Health Insurance (BPJS Kesehatan) have become a critical concern for hospital financial management and administrative performance, particularly as hospitals transition to digital claim systems. This study aims to investigate the effectiveness of educational interventions and digital innovation in reducing pending BPJS inpatient claims, while providing actionable policy insights to improve hospital claim management. Employing a descriptive quantitative approach, the research utilizes secondary data from all inpatient claim submissions at RS Slamet Riyadi Surakarta for October 2024, complemented by internal audits and stakeholder interviews. The urgency of this study arises from the persistent delays in claim processing, which threaten both hospital cash flow and service sustainability. The findings reveal that inaccurate medical records constitute the most significant factor contributing to claim delays, accounting for 75% of pending cases, followed by incomplete documentation, insufficient supporting examinations, and inadequate therapeutic evidence. Novelty emerges through the systematic prioritization of delay determinants and the application of structured educational interventions and AI-based digital tools to enhance staff competence and verification processes. The research contributes practical recommendations for integrating ongoing education, digital verification, and collaborative policy-making, thereby strengthening the quality, transparency, and efficiency of BPJS inpatient claim management in Indonesian hospitals.
Efektivitas Pendampingan Program Keluarga Harapan (PKH) dalam Pemberdayaan Masyarakat Miskin di Kecamatan Marpoyan Damai Maulia, Putri; Rusli, Zaili
Jurnal Pendidikan Tambusai Vol. 8 No. 3 (2024)
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai, Riau, Indonesia

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Abstract

Program Keluarga Harapan (PKH) atau Conditional Cash Transfer (CCT) istilah yang digunakan Bank Dunia untuk menyebut program pengentasan kemiskinan merupakan kebijakan yang dikeluarkan oleh Kementerian Sosial Republik Indonesia. Adapun tujuan dari penelitian ini adalah: 1) Untuk mengetahui Efektivitas Pendampingan Program Keluarga Harapan (PKH) dalam Pemberdayaan Masyarakat Miskin di Kecamatan Marpoyan Damai, 2) Untuk mengetahui faktor penghambat dalam melakukan pendampingan pada Program Keluarga Harapan (PKH) di Kecamatan Marpoyan Damai. Penelitian ini menggunakan teori ukuran efektivitas menurut Sedarmayanti yang menggunakan 4 indikator yaitu Input, Proses, Output, dan Produktivitas. Penelitian ini menggunakan pendekatan deskriptif kualitatif, dengan metode field research (pendekatan lapangan melalui wawancara langsung). Metode pengumpulan data dilakukan dengan observasi, wawancara, dan dokumentasi. Hasil penelitian dapat disimpulkan bahwa peran pendamping Program Keluarga Harapan di Kecamatan Marpoyan Damai sudah dilaksanakan namun masih perlu peningkatan lagi sehingga belum bisa dikatakan efektif. Adapun faktor penghambatnya yaitu: Mindset warga, tidak melakukan update data terbaru seperti perubahan keluarga, dan sulitnya membuat keluarga penerima manfaat Program Keluarga Harapan melakukan graduasi padahal taraf hidupnya sudah meningkat.