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Rini, Dyah Setyo
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Journal : MAP (Jurnal Manajemen dan Administrasi Publik)

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PERAN JURU TIMBANG DALAM PENINGKATAN KUALITAS PELAYANAN KEMETROLOGIAN DI PASAR TRADISIONAL KABUPATEN PROBOLINGGO Rini, Dyah Setyo; Natsir, Mohammad
MAP (Jurnal Manajemen dan Administrasi Publik) Vol 6 No 4 (2023): MAP (Jurnal Manajemen dan Administrasi Publik)
Publisher : Program Pascasarjana Universitas Wijaya Putra Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37504/map.v6i4.574

Abstract

ABSTRACT This study aims to find out how the role of Juru Timbang is in improving the quality of metrological services in traditional markets and to identify what factors support and hinder the implementation of the role of Juru Timbang. The research method used in this research is a quantitative descriptive method. By using a sample obtained from a population consisting of Juru Timbang, customer, market coordinators, and metrological service officers. while the data collection technique is in the form of primary data obtained from questionnaires and secondary data from report documents at UPT Legal Metrology Probolinggo Regency. The results of this study indicate that the role of Juru Timbang in Probolinggo Regency has been running very well and has made a good contribution to improving metrological services in traditional markets, although there are several things that need attention, namely related to the Juru Timbang expertise in testing measuring instruments and the speed of Juru Timbang in responding to complaints Customer.
Co-Authors Agwil, Winalia Alwansyah, Muhammad Arib Arono Arono Bagus Sartono Bambang Widjanarko Otok Bayubuana, Muhammad Gabdika Bayubuana Crisdianto, Riki Dwi Putri, Malia Eka Chandra Wardana, Dian Elfi Yuliza Fachri Faisal Fadhilah, Rahmi Fairuzindah, Athaya Famuji, Ahmad Herlin Fransiska Hiasa, Fina Idhia Sriliana Jomecho, Tommy Karuna, Elisabeth Evelin Meiwidian, Muhamad Iqbal Meylisah, Eni Nafri Yanti Natsir, Mohammad Oktarina, Cinta Rizki Oktarina, Cinta Rizky Pepi Novianti Pratiwi, Stevy Cahya Purwanto, Eko Heru Rosdalena, Nutia Saputri, Alya Sigit Nugroho Supianti, Filo Syah, Muhammad Taufiqurrahman Valeriyan, Reyvo Wiranda, Risca Putri Yudi Setiawan