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Evaluasi Kepuasan Pengguna Website mcm.madiunkota.go.id Dalam Updating Data Kemiskinan Menggunakan Analisis SWOT Hazel Lahfahukama Masruri; Mei Lenawati
OKTAL : Jurnal Ilmu Komputer dan Sains Vol 5 No 04 (2026): OKTAL : Jurnal Ilmu Komputer Dan Sains (INPRESS)
Publisher : CV. Multi Kreasi Media

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Abstract

This study aims to evaluate user satisfaction with the website mcm.madiunkota.go.id as a tool for updating poverty data in Madiun City. The website is utilized by the Regional Development Planning Agency (BAPPEDA) as a data management platform to support regional development planning. This research applies a quantitative descriptive approach with data collection methods including observation, interviews, and questionnaires using a Likert scale. The results indicate that users are generally satisfied with the system, particularly in terms of ease of use and feature completeness. However, several issues were identified, such as system errors, data loss after input processes, and limited user capability in operating the system. Based on the SWOT analysis, the system has strong potential for development, but requires improvements in system reliability, data security, and user capacity. This study is expected to provide recommendations for developing more effective, efficient, and sustainable web-based information systems in managing poverty data.
Pemanfaatan TikTok sebagai Media Informasi Digital pada DPMPTSP Kabupaten Madiun Muha Nanda Sho'im; Sofyan Triono; Mei Lenawati
OKTAL : Jurnal Ilmu Komputer dan Sains Vol 5 No 04 (2026): OKTAL : Jurnal Ilmu Komputer Dan Sains (INPRESS)
Publisher : CV. Multi Kreasi Media

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The development of information and communication technology has encouraged government agencies to adapt in conveying public information, one of which is through the use of social media. TikTok as a short video-based platform is considered effective in attracting public attention and disseminating information quickly, interactively, and easily accessible. The purpose of this internship is to determine the strategy for utilizing the TikTok account of the Madiun Regency DPMPTSP in conveying public service information, increasing interaction with the community, and supporting transparency and openness of information. The method used is the SUS (System Usability Scale) method by distributing questionnaires to DPMPTSP Madiun Regency employees and students of PGRI Madiun University, as well as documentation of social media management activities within the agency. The results obtained indicate that the use of TikTok can increase the reach of information related to licensing services, investments, and DPMPTSP activity programs.