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Journal : Kriez Academy

Agile Management Practices in Post-Pandemic Organizations: Enhancing Flexibility and Innovation Supriatna, Ucu
KRIEZ ACADEMY : Journal of development and community service Vol. 1 No. 9 (2024): Kriez Academy - August
Publisher : Yayasan Kreatif Indonesia Emas

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Abstract

The COVID-19 pandemic served as a global catalyst, accelerating the need for organizational adaptability and resilience in the face of unprecedented uncertainty and disruption. This study investigates the adoption and implementation of agile management practices within Indonesian firms in the post-pandemic era. It moves beyond the traditional application of agile in software development to explore its broader role in fostering organizational flexibility, enhancing cross-functional collaboration, and driving iterative innovation across various business functions. Through a qualitative case study methodology, which includes in-depth interviews with managers and team leads from a diverse range of organizations (startups, SMEs, and multinational corporations), and a comprehensive review of organizational reports, this paper identifies key success factors, persistent challenges, and the cultural nuances influencing agile transformation in an emerging market context. The findings reveal that while agile has gained significant traction, particularly in the tech sector, its broader institutionalization is hindered by cultural resistance, skill gaps, and short-term strategic thinking. Based on this analysis, the paper proposes a strategic model for sustainable agile transformation that is specifically tailored to the Indonesian business environment, emphasizing the importance of localized frameworks, leadership buy-in, and the creation of a psychologically safe, feedback-driven culture.
INVESTIGATING THE ROLE OF CORPORATE SOCIAL RESPONSIBILITY IN ENHANCING BRAND REPUTATION AND CUSTOMER LOYALTY Supriatna, Ucu
KRIEZ ACADEMY : Journal of development and community service Vol. 2 No. 2 (2025): Kriez Academy - February
Publisher : Yayasan Kreatif Indonesia Emas

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Abstract

Background : Organizations face an increasingly uncertain environment characterized by crises such as natural disasters, cyberattacks, and economic downturns. These challenges threaten operational stability, making effective crisis management essential for ensuring organizational resilience. Aims : This study aims to explore the role of crisis management strategies in enhancing organizational resilience, identify key factors contributing to resilience, and provide actionable recommendations for improving crisis preparedness and response. Research Method : A mixed-methods approach was employed, combining quantitative surveys of 500 professionals across various industries with qualitative interviews and case studies. Data analysis included statistical correlations and thematic evaluations to provide a comprehensive understanding. Results and Conclusion : The findings highlight the importance of proactive planning, adaptive leadership, effective communication, technological integration, resilient cultures, and strategic external collaborations in navigating crises. Organizations adopting these strategies reported improved recovery times, employee engagement, and stakeholder trust, underscoring the critical link between crisis management and resilience. Contribution : This study contributes to the theoretical understanding of resilience by integrating diverse crisis management strategies and provides practical insights for organizations aiming to strengthen their crisis preparedness and recovery capabilities.