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Analisis Faktor Yang Mempengaruhi Minat Kunjungan Ulang Pasien Rawat Jalan RS X Dalam Masa Pandemik Covid-19 Gozal, Fenny; Saptaningsih, Agusdini Banun; Nugroho, M. Natsir
Journal of Hospital Management Vol 5, No 01 (2022): Journal of Hospital Management
Publisher : Lembaga Penerbitan Universitas Esa Unggul

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47007/johm.v5i01.5332

Abstract

Per tanggal 24 Mei 2021 diketahui terdapat 1.781.127 kasus positif COVID-19 di Indonesia. Kondisi pandemik ini menyebabkan aktivitas masyarakat, termasuk melakukan kunjungan ke rumah sakit (RS), menjadi terbatas. Studi ini ingin melihat pengaruh dimensi kualitas pelayanan terhadap minat kunjungan ulang, dengan citra rumah sakit sebagai variabel intervening di masa pandemik. Penelitian ini dilakukan di RS umum swasta (RS X) yang terletak di Medan, Sumatera Utara pada bulan September – Oktober 2021. Populasi penelitian sebanyak 200 sampel, merupakan pasien rawat jalan RS X. Desain penelitian adalah kausal menggunakan VB SEM berbasis varian yakni PLS (Partial Least Square), data diperoleh melalui kuesioner fisik dan daring. Hasil penelitan menunjukkan bahwa pasien rawat jalan di RS X mayoritas adalah perempuan yaitu sebanyak 112 orang (56%). Rentang populasi usia terbesar adalah 35 – 49 tahun (38,5%). Ditemukan keandalan dan jaminan memiliki pengaruh positif terhadap minat kunjungan ulang dimasa pandemik (t-statistik 2.561 dan 570.805). Ketanggapan, wujud dan empati tidak memiliki pengaruh terhadap minat kunjungan ulang dimasa pandemik (t-statistik 0.867, 0.712 dan 0.637). Dari penelitian ini ditemukan citra RS X dimasa pandemik ikut memengaruhi dimensi keandalan dan jaminan dari kualitas pelayanan terhadap minat kunjungan ulang. Kata Kunci: COVID-19, kualitas, citra RS, minat kunjungan ulang
Kajian Biaya Penggunaan Omeprazole Sebagai Terapi Profilaksis Gastritis Pada Pasien Demam Dengue dan Demam Berdarah Dengue di RSUD X daerah Jakarta Periode Januari – Desember 2014 Marvel, Marvel Marvel; Bahtiar, Anton Bahtiar; Saptaningsih, Agusdini Banun
Indonesian Journal of Pharmacy and Natural Product Vol. 2 No. 1 (2019)
Publisher : Universitas Ngudi Waluyo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (738.375 KB) | DOI: 10.35473/ijpnp.v2i1.190

Abstract

Gastritis merupakan komplikasi yang dapat terjadi pada pasien demam dengue dan demam berdarah dengue. Faktor risiko perdarahan gastrointestinal adalah trombosit <50.000/mm3. Terapi pada pasien gastritis dapat diberikan omeprazole. Penelitian ini bertujuan untuk mengevaluasi pengaruh pemberian omeprazole pada pasien demam dengue dan demam berdarah dengue terhadap biaya, hari perawatan dan biaya omeprazole di RSUD X daerah Jakarta. Rancangan penelitian yang digunakan adalah kohort retrospektif. Kriteria inklusi adalah pasien rawat inap kelas tiga dengan diagnosis demam dengue dan demam berdarah dengue pada bulan Januari sampai Desember 2014. Sampel penelitian terdiri dari 42 pasien kelompok nonkriteria (trombosit>50.000/mm3) dan 39 pasien kelompok kriteria (trombosit<50.000/mm3). Alat pengumpul data merupakan catatan rekam medik pasien. Analisis data menggunakan uji Mann-Whitney, t-test dan uji Chi-Square. Hasil penelitian menunjukkan bahwa penggunaan omeprazole tidak terdapat perbedaan total biaya perawatan (p=0,345) dan biaya omeprazole (p=0,916) antara kelompok nonkriteria dan kelompok kriteria. Terdapat perbedaan hari rawat (p=0,004) pada kelompok nonkriteria dengan kelompok kriteria. Kategori pasien yaitu kelompok pasien nonkriteria dan kelompok kriteria tidak berpengaruh terhadap total biaya dan biaya omeprazole dilihat dari nilai OR secara berturut-turut sebesar 1,191 (IK; 0,450-3,152), 1,182 (IK; 0,469-2,977). Kategori pasien berpengaruh signifikan (p=0,005) dalam peningkatan lama hari rawat dengan OR (odds ratio) = 3,963 (IK; 1,530 – 10,265). Komorbiditas merupakan faktor yang mempengaruhi terjadinya peningkatan total biaya perawatan, lama hari rawat dan biaya penggunaan omeprazole.Kata kunci : omeprazole, gastritis, demam berdarah dengue, biaya perawatan, lama rawat inapGastritis is a complication that can occur in patients with dengue fever and dengue hemorrhagic fever. Risk factor for gastrointestinal bleeding is platelet count <50.000/mm3. Omeprazole is the one of choice for gastritis prophylaxis therapy. The purpose of this study is to evaluate the effect of omeprazole in patients with dengue fever and dengue hemorrhagic fever according to the cost, length of stay and the cost of omeprazole at X Public Hospital in Jakarta. Retrospective cohort is design of the study. The inclusion criteria were third class of inpatients with a diagnosis of dengue fever and dengue hemorrhagic fever in January to December 2014. The study sample consisted of 42 patients in the noncriteria group (platelets count>50,000 / mm3) and 39 patients criteria group (platelets count<50,000 / mm3 ). Data collection tool is a patient medical record. Data analysis using the Mann-Whitney test, t-test and Chi-Square test. Results showed that use of omeprazole there is no difference in the total cost of treatment (p = 0.345) and the cost of omeprazole (p = 0.916) between the group of noncriteria and criteria group. There are differences in length of stay (p = 0.004) in the group of noncriteria with the group criteria. Noncriteria group (platelets> 50,000 / mm3) and a group of criteria (platelet count <50,000 / mm3) did not affect the total cost, and cost of omeprazole seen from the OR (odds ratio) respectively, 1,191 (CI; 0,450 - 3,152), 1,182 (CI; 0,469 - 2,977). Platelet count have a significant effect (p = 0.005) in the increased length of stay with OR = 3.963 (CI; 1.530 - 10.265). Comorbidity is a factor that affecting the increase in the total cost, length of stay and cost of omeprazole.Key words : omeprazole, gastritis, dengue hemorraghic fever, cost of hospitalization, length of stay
The Influence of Workload, Knowledge, Motivation on Medical Record Quality Through Doctor Compliance Arrandhikasari, Devina; Pamungkas, Rian Adi; Saptaningsih, Agusdini Banun
International Journal of Nursing and Health Services (IJNHS) Vol. 6 No. 3 (2023): International Journal of Nursing and Health Services (IJHNS)
Publisher : Alta Dharma Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35654/ijnhs.v6i3.705

Abstract

Background. Medical records are records and documents containing the patient's identity, examination, treatment, actions and other services that have been provided to patients. Medical records are said to be of high quality if the data and information are complete and can be read by those entitled to it from time to time as a continuous communication tool. Objective: The study aimed to analyze the effect of workload, knowledge and motivation through doctor compliance that can improve the medical record quality. Method: This study uses a quantitative approach with a causal design research using SPSS-Path Analysis. Result: There was no effect of workload on the quality of medical records through doctor's compliance, there was an influence of knowledge on the quality of medical records through doctor's compliance and there was an influence of motivation on the quality of medical records through doctor's compliance. Implication: This study proves that the amount of doctor's compliance is able to mediate the effect of knowledge and motivation which can improve the quality of medical records. Hospital management is expected to be able to motivate doctors to understand changes in the current digitalization era and to improve the level of awareness of doctors to work in an orderly administration. Keywords: Compliance, Knowledge, Medical Record Quality, Motivation, Workload
PENGARUH KEPEMIMPINAN TRANSFORMASIONAL, KERJASAMA TIM, DAN PENGETAHUAN TERHADAP BUDAYA KESELAMATAN PASIEN DI RSUD MENGGALA LAMPUNG IRIANTO, HENGKY PRABOWO; RAMADHAN, YANUAR; SAPTANINGSIH, AGUSDINI BANUN
Journal of Nursing and Public Health Vol 13 No 1 (2025)
Publisher : UNIVED Press, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jnph.v13i1.8491

Abstract

Pendahuluan: Penelitian ini didasari oleh peningkatan insiden keselamatan pasien di instalasi rawat inap pada tahun 2022 dibandingkan tahun 2021, yang menunjukkan masalah kepatuhan perawat terhadap budaya keselamatan pasien. Penelitian bertujuan untuk mengkaji secara empiris pengaruh kepemimpinan transformasional, kerja sama tim, dan pengetahuan terhadap budaya keselamatan pasien. Metode: Studi ini menggunakan metode kuantitatif dengan pendekatan cross-sectional. Populasi penelitian adalah 95 perawat di instalasi rawat inap, dengan sampel berjumlah 77 responden yang ditentukan menggunakan rumus Slovin pada tingkat kesalahan 5% dan teknik probability sampling. Analisis dilakukan menggunakan three-box method dan regresi linier berganda. Hasil dan Pembahasan: Hasil analisis menunjukkan bahwa kepemimpinan transformasional, kerja sama tim, dan pengetahuan secara simultan dan parsial berpengaruh positif dan signifikan terhadap budaya keselamatan pasien. Pengetahuan menjadi faktor dominan, karena merupakan modal utama bagi perawat dalam menjalankan tugasnya. Pengetahuan ini tidak hanya diperoleh dari pendidikan formal, tetapi juga dari pengalaman praktis yang membantu perawat memahami tindakan yang tepat. Selain itu, arahan dari pimpinan dan tim interprofesional turut memperkuat sikap perawat dalam menjalankan perannya. Kesimpulan: Proses ini membentuk nilai dan keyakinan akan pentingnya budaya keselamatan pasien, sehingga layanan keperawatan yang aman dapat terwujud dan keselamatan pasien terjamin.
Mediation Effects of Work Motivation: Self-Efficacy and Patient Safety Culture on Caring Behavior Ulfa, Zuriyati; Saptaningsih, Agusdini Banun; Nofierni, Nofierni
Jurnal Ilmu Kesehatan Masyarakat Vol. 16 No. 2 (2025): Jurnal Ilmu Kesehatan Masyarakat (JIKM)
Publisher : Association of Public Health Scholars based in Faculty of Public Health, Sriwijaya University

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study investigates the influence of self-efficacy and patient safety culture on caring behavior, with work motivation acting as an intervening variable. Using a quantitative causality approach, focusing on a population of 280 inpatient installation nurses, data were collected from 195 nurses across inpatient installations. The analysis proves that simultaneously, self-efficacy, patient safety culture, and work motivation positively and significantly affect caring behavior with the probability value of 0.000. The self-efficacy, patient safety culture, and work motivation improve caring behavior by 11%, 19%, and 70%, respectively. Partially, self-efficacy, patient safety culture, and work motivation have significant effects on caring behavior with t-values of 2.21, 3.69, and 9.67, respectively. Simultaneously and partially, self-efficacy and patient safety culture have positive and significant effects on work motivation with t-values of 7.48 and 6.98, respectively. Work motivation positively intervenes on the relationship between self-efficacy and patient safety culture on caring behavior so that they are able to increase the caring behavior of nurses in inpatient installations. This research introduces a novel integrative framework by combining psychological and organizational culture variables with motivational dynamics in a single empirical model. It contributes both theoretically and practically to the development of a caring behavior model tailored for healthcare environments, addressing a gap in existing literature and offering actionable insights for hospital management. Management could intrinsically contribute by offering training for clinical nurses across all levels. The patient-centered care model can also be implemented extrinsically to ensure that nurses promote effective nursing services. An appealing remuneration scheme provides an extrinsic motivator for nurses. Furthermore, management stresses nursing SOPs with strict consequences to enforce discipline in nursing care.