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DAMPAK KOMPENSASI DAN KEPEMIMPINAN TERHADAP KEPUASAN KERJA KARYAWAN Effendy, Alfian; Qomariah, Nurul; Rozzaid, Yusron
Jurnal Sains Manajemen dan Bisnis Indonesia Vol 7, No 1 (2017): Jurnal Sains Manajemen Dan Bisnis Indonesia
Publisher : Universitas Muhammadiyah Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (445.155 KB) | DOI: 10.32528/smbi.v7i1.1010

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh kompensasi dan kepemimpinan terhadap kepuasan kerja karyawan. Penelitian ini menggunakan metode penelitian eksplorasi dengan 105 orang karyawan. Menggunakan metode populasi (sensus) yaitu dengan meneliti seluruh populasi. Data yang digunakan dalam penelitian ini adalah data primer dan data sekunder. Sumber data primer berasal dari hasil penelitian kuisioner dan wawancara. Sumber data sekunder berasal dari artikel, jurnal dan bacaan yang berhubungan dengan penelitian ini. Metode analisis data yang digunakan yaitu analisis regresi linier berganda (SPSS 16.0 for windows ). Berdasarkan hasil penelitian dapat dinyatakan bahwa :  terdapat pengaruh kompensasi terhadap kepuasan kerja karyawan; Terdapat pengaruh kepemimpinan terhadap kepuasan kerja karyawan. Kata Kunci : Kompensasi, Kepemimpinan, dan Kepuasan Kerja
DAMPAK RELATIONSHIP MARKETING, KEPERCAYAAN DAN NILAI PELANGGAN TERHADAP KEPUASAN NASABAH Zaini, Hisyam; Rozzaid, Yusron; Qomariah, Nurul
Jurnal Sains Manajemen dan Bisnis Indonesia Vol 7, No 1 (2017): Jurnal Sains Manajemen Dan Bisnis Indonesia
Publisher : Universitas Muhammadiyah Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (528.781 KB) | DOI: 10.32528/smbi.v7i1.1014

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh relationship marketing kepercayaan, dan nilai pelanggan  terhadap kepuasan nasabah pada Perbankan Syariah yang di Kabupaten Jember. Variabel yang digunakan adalah variabel bebas  dan variabel terikat. Variabel terikatnyanya  yaitu variabel kepuasan nasabah. Sedangkan variabel bebasnya adalah variabel relationship marketing kepercayaan, dan nilai pelanggan. Populasi penelitian adalah seluruh nasabah yang menabung di perbankkan syariah yang ada di Kabupaten Jember yang meliputi Bank Muamalat Indonesia, Bank Mandiri Syariah, Bank Mega Syariah, Bank BNI Syariah. Jumlah sampel penelitian sebanyak 150 nasabah dengan metode purposive sampling. Metode analisis data yang digunakan adalah  analisis regresi linier berganda, dengan bantuan software SPSS. Hasil penelitian menunjukkan relationship marketing kepercayaan, dan nilai pelanggan berpengaruh  terhadap kepuasan nasabah pada Perbankan Syariah yang di Kabupaten Jember. Kata Kunci: hubungan pemasaran, kepercayaan, nilai pelanggan, kepuasan
PENGARUH GAYA HIDUP DAN HARGA TERHADAP KEPUTUSAN PEMBELIAN PRODUK KECANTIKAN PADA SHOPEE Fadilah, Nur; Santoso, Budi; Rozzaid, Yusron
Jurnal Ilmu Manajemen Retail Universitas Muhammadiyah Sukabumi Vol. 4 No. 1 (2023): Jurnal Ilmu Manajemen Retail (JIMAT) Universitas Muhammadiyah Sukabumi
Publisher : Fakultas Ekonomi Universitas Muhammadiyah Sukabumi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37150/jimat.v4i1.1784

Abstract

The study aims to test and analyze the effect of lifestyle and price on beauty product improvement decisions on Shopee. This type of research is quantitatively descriptive. The population in this study is students of the University of Muhammadiyah Jember Faculty of Economics Management program class of 2018 who buy beauty products through the Shoppe application. The sample was used by 90 respondents. The analysis tool uses multiple linear regressions. The results of the study proved that lifestyle and price influence the decision to buy beauty products on Shope
PENGARUH GAYA HIDUP DAN HARGA TERHADAP KEPUTUSAN PEMBELIAN PRODUK KECANTIKAN PADA SHOPEE Fadilah, Nur; Santoso, Budi; Rozzaid, Yusron
Jurnal Ilmu Manajemen Retail Universitas Muhammadiyah Sukabumi Vol. 4 No. 1 (2023): Jurnal Ilmu Manajemen Retail (JIMAT) Universitas Muhammadiyah Sukabumi
Publisher : Fakultas Ekonomi Universitas Muhammadiyah Sukabumi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37150/jimat.v4i1.1784

Abstract

The study aims to test and analyze the effect of lifestyle and price on beauty product improvement decisions on Shopee. This type of research is quantitatively descriptive. The population in this study is students of the University of Muhammadiyah Jember Faculty of Economics Management program class of 2018 who buy beauty products through the Shoppe application. The sample was used by 90 respondents. The analysis tool uses multiple linear regressions. The results of the study proved that lifestyle and price influence the decision to buy beauty products on Shope
Application of the Servqual Method and the Kano Model as Measurement of Service Quality towards Customer Satisfaction in Senyum Media Bondowoso Wibawa, Firrizqi Satria; Qomariah, Nurul; Rozzaid, Yusron
International Journal of Business, Technology and Organizational Behavior (IJBTOB) Vol. 1 No. 4 (2021): International Journal of Business, Technology, and Organizational Behavior (IJB
Publisher : Garuda Prestasi Nusantara Consulting

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52218/ijbtob.v1i4.121

Abstract

This research aims to analyze the level of customer satisfaction to services and explain the factors that must be prioritized in order to meet consumer expectations in Senyum Media Bondowoso. The method used is quantitative research with the Servqual method and the Kano model. The population of this research is all the customers of the Senyum Media Bondowoso store and the samples used are 150 samples using the Purposive Sampling technique. The results of the research show that the quality of service in CV. Senyumindo Mediatama Bondowoso is not in accordance with what is desired by customers, because the calculation is carried out using the Service Quality method, the results obtained are the average value of service quality, the average value of service quality for all dimensions of service quality is -4,967. On the other hand, for the Kano category is in the Indifferent category, which means that the attributes that are in the category of less attention by consumers, therefore the existence of these attributes does not affect the decrease or increase in the level of satisfaction of consumers. This category has no effect on consumer satisfaction with functional or dysfunctional services and goods.