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All Journal Ilmu Administrasi Publik ARISTO Jurnal Pajak dan Bisnis (Journal of Tax and Business) JSIP: Jurnal Studi Ilmu Pemerintahan
Suleman, Sukur
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Arts Computer Science & IT Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Social Sciences Other

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Evaluasi Efektivitas Manajemen Modal Kerja dalam Meningkatkan Profitabilitas Perusahaan Sigalingging, Andy Sahat Maasi; Leiwakabessy, Dominggus Rudolf; Suleman, Sukur; Jusman, Jusman; Rijal, Rijal
Jurnal Pajak dan Bisnis Vol 5 No 1 (2024): Journal Of Tax and Business
Publisher : LPPM-STPI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55336/jpb.v5i1.194

Abstract

Efektivitas manajemen modal kerja memiliki peran kritikal dalam menentukan profitabilitas perusahaan. Penelitian ini bertujuan untuk mengeksplorasi hubungan antara manajemen modal kerja dan profitabilitas perusahaan, sambil mengidentifikasi celah dalam literatur yang ada dan memberikan pemahaman yang lebih mendalam tentang fenomena ini. Studi ini dipicu oleh variasi profitabilitas antar perusahaan yang signifikan, meskipun beroperasi di industri yang sama, yang mengindikasikan potensi perbedaan dalam efektivitas manajemen modal kerja mereka. Dengan menggunakan pendekatan kualitatif, penelitian ini menggabungkan analisis dokumen, wawancara mendalam, dan studi kasus pada sejumlah perusahaan untuk memperoleh insight tentang praktik manajemen modal kerja dan dampaknya terhadap profitabilitas. Hasil penelitian mengungkapkan bahwa perusahaan dengan manajemen modal kerja yang lebih strategis dan efisien cenderung mengalami peningkatan profitabilitas. Penelitian ini menunjukkan pentingnya pengelolaan modal kerja yang optimal dalam mencapai keuntungan finansial yang lebih besar dan menyarankan bahwa peningkatan praktik manajemen modal kerja dapat menjadi kunci untuk meningkatkan profitabilitas perusahaan. Kesimpulan ini memberikan kontribusi penting terhadap literatur manajemen keuangan dan menawarkan rekomendasi praktis bagi manajer perusahaan.
Evaluating Employee Productivity in Labor Services at the Local Government Level Suleman, Sukur; Hirto, Sahrony A.
Jurnal Studi Ilmu Pemerintahan Vol. 6 No. 1 (2025): JSIP: Jurnal Studi Ilmu Pemerintahan
Publisher : Department of Government Studies, Universitas Muhammadiyah Buton.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35326/jsip.v6i1.7718

Abstract

Public employment services play a critical role in regional development, particularly in island areas where labor market dynamics are often under-researched. This study aims to evaluate employee productivity in labor services at the local government level, addressing a gap in the literature on bureaucratic performance in eastern Indonesia. Using a qualitative case study approach, data were collected through interviews, observations, and document analysis at the Ternate City Manpower Office, Indonesia. The evaluation focused on four key indicators: human resource competence, facilities and infrastructure, workforce development programs, and outreach activities. Findings show that employee productivity is hindered by limited technical skills, inadequate infrastructure, budget constraints affecting program continuity, and weak communication strategies. Of 9,807 job seekers, only 1,712 were placed, while 1,952 vacancies remained unfilled—highlighting inefficiencies in labor market matching and service delivery. These structural and operational gaps reduce public trust and hinder employment outcomes. The study concludes that targeted reforms in human resource development, infrastructure investment, and strategic outreach are essential to improve service effectiveness. It recommends integrating digital labor market systems and strengthening partnerships with educational institutions to enhance responsiveness. These insights offer a replicable framework for improving employment services in other local government contexts facing similar challenges.
Kinerja Ombudsman Perwakilan Maluku Utara dalam Mewujudkan Pelayanan Publik yang Prima Di Kota Ternate Suleman, Sukur
ARISTO Vol 6 No 2 (2018): July
Publisher : Universitas Muhammadiyah Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24269/ars.v6i2.1023

Abstract

This study aims to analyze the performance of  North Maluku Representative Ombudsman as a supervisory body in realizing excellent public service in the city of Ternate. This study used a qualitative approach with emphasis on phenomenology. The data obtained from this research is through observation, in-depth interviews and documentation, and secondary data is document tracking. Data analysis technique is qualitative analysis with Milles and Huberman model that is, collecting data, data reduction, display data, conclusion and verification. The results showed that the performance of Ombudsman representative of North Maluku in Ternate City was quite good by looking at the process and stages of acceptance of reports submitted by the community or the Ombudsman's initiative, clarifying the report, field infestigation to convince the existing information, performing mediation actions against the complainant and reported , as well as on the stages of recommendations based on the mechanisms and or rules contained in Law No. 37 of 2008 on the Ombudsman of the Republic of Indonesia. North Maluku Ombudsman is also always working with related institutions and socialize about the functions, duties and authority of Ombudsman, and coordination in order to prevent maladministration practices so that the community can contribute actively and can support the existence of Ombudsman as an independent oversight institution to public service providers both government and private in Ternate City
Development of Standard Operating Procedures for Non-Population Administrative Services at Pisugi District Office, Jayawijaya Regency Sukmawati, Sukmawati; Rijal, Rijal; Suleman, Sukur
Jurnal Ilmiah Ilmu Administrasi Publik Vol 15, No 2 (2025)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v15i2.76974

Abstract

This study analyzes the implementation of Standard Operating Procedures (SOP) in non-population administrative services in Pisugi District, Jayawijaya Regency, Papua Pegunungan, using a descriptive qualitative approach. Data were collected through observation, interviews, and documentation involving nine key informants, consisting of the district head, service officials, and service users. The analysis applied the SERVQUAL framework (tangibles, reliability, responsiveness, assurance, and empathy) to examine gaps between service expectations and realities. The findings indicate that SOP implementation in Pisugi District faces major challenges. Service facilities are available but limited, and SOPs are not publicly accessible, undermining transparency. Service reliability is low due to inconsistent completion times, while responsiveness is constrained by limited staffing and non-standardized communication, despite officials’ efforts to explain procedures. The assurance dimension is weakened since SOPs serve only as internal guidelines, leading citizens to question service legitimacy. Empathy is demonstrated through friendliness and use of local languages, but remains inconsistent due to human resource constraints. The novelty of this research lies in its focus on non-population administrative services in remote Papua, a context rarely explored in prior studies. It extends SERVQUAL theory by showing that in remote areas, service quality is not only shaped by physical facilities and officials’ behavior but also by SOP transparency, institutional capacity, and socio-geographic conditions. The study highlights the need for greater procedural transparency, publication of SOPs, and bureaucratic adaptation to local contexts.
Co-Authors Hirto, Sahrony A. Jusman Jusman Leiwakabessy, Dominggus Rudolf Rijal, Rijal Sigalingging, Andy Sahat Maasi Sukmawati