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All Journal Jurnal Tata Kota dan Daerah Al Kalam : Jurnal Komunikasi, Bisnis dan Manajemen J-CEKI
Firjatullah, Hafiz
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Humanities Civil Engineering, Building, Construction & Architecture Earth & Planetary Sciences Economics, Econometrics & Finance Environmental Science Social Sciences Transportation

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Journal : Al Kalam : Jurnal Komunikasi, Bisnis dan Manajemen

 1 
STRATEGI KOMUNIKASI BISNIS DALAM MEMPERTAHANKAN MINAT BELI KONSUMEN KEBAB UNCLE HASAN Firjatullah, Hafiz; Moenawar, Mohammad Ghozali; Suparman, Suparman; Muhammad, Badar; Manisya, Nabhila; Awalina, Salwa Putri
Al-Kalam Jurnal Komunikasi, Manajemen dan Bisnis Vol 12, No 1 (2025)
Publisher : Universitas Islam Kalimantan Muhammad Arsyad Al Banjari

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31602/al-kalam.v12i1.18204

Abstract

Business communication strategies play a significant role in influencing consumer purchase intentions, encompassing product quality, convenience, pricing, service, and promotions. Kebab Uncle Hasan, a rapidly growing kebab restaurant in Bogor, implements personal selling as its communication strategy. This study aims to analyze the implemented communication strategy and identify challenges in enhancing consumer purchase interest. This qualitative research explores the influence of descriptive analysis from the perspectives of both consumers and the management of Kebab Uncle Hasan. The findings reveal that the stages of personal selling highlighting product quality, responsive service, social media promotions, and innovations in seasoning packaging and authentic flavors are key factors in attracting and retaining customers. However, challenges remain in product variety and follow up strategies for customer engagement.
STRATEGI KOMUNIKASI BISNIS DALAM MEMPERTAHANKAN MINAT BELI KONSUMEN KEBAB UNCLE HASAN Firjatullah, Hafiz; Moenawar, Mohammad Ghozali; Suparman, Suparman; Muhammad, Badar; Manisya, Nabhila; Awalina, Salwa Putri
Al-Kalam Jurnal Komunikasi, Manajemen dan Bisnis Vol 12, No 1 (2025)
Publisher : Universitas Islam Kalimantan Muhammad Arsyad Al Banjari

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31602/al-kalam.v12i1.18204

Abstract

Business communication strategies play a significant role in influencing consumer purchase intentions, encompassing product quality, convenience, pricing, service, and promotions. Kebab Uncle Hasan, a rapidly growing kebab restaurant in Bogor, implements personal selling as its communication strategy. This study aims to analyze the implemented communication strategy and identify challenges in enhancing consumer purchase interest. This qualitative research explores the influence of descriptive analysis from the perspectives of both consumers and the management of Kebab Uncle Hasan. The findings reveal that the stages of personal selling highlighting product quality, responsive service, social media promotions, and innovations in seasoning packaging and authentic flavors are key factors in attracting and retaining customers. However, challenges remain in product variety and follow up strategies for customer engagement.
Co-Authors Astuti, Vivien Febri Awalina, Salwa Putri Eddi Basuki Kurniawan Hamdani, Tasya Camila Manisya, Nabhila Moenawar, Mohammad Ghozali Muhammad, Badar Suparman Suparman Wulan Dwi Purnamasari, Wulan Dwi