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The Moderating Effect of Smart Tourism Technologies: Tourist Destination Loyalty Success in Dili (Timor Leste) Ximenes, Mateus; Mustika, Hindah; Pujiwat, Rutma; Abbas, Ansar
KINERJA Vol. 28 No. 2 (2024): KINERJA
Publisher : Faculty of Business and Economics Universitas Atma Jaya Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24002/kinerja.v28i2.9454

Abstract

The research focuses on testing and analyzing the influence of several components of tourist destination loyalty, namely tourist satisfaction, experience quality, and smart tourist technologies which as a moderator variable. The research uses a quantitative method to see the influence of each variable. The respondents of the research are from various backgrounds, with a total of 317 visitors (210 women) and (107 men) who have visited tourist attractions of places historical locations in Dili (Timor Leste). The processing data use SEM-PLS, and the results of processing data show that all hypotheses significantly influence (direct) and (indirect hypotheses: smart tourist satisfaction is able to be a good moderator variable between experience quality and tourist satisfaction). The theory implication as a development of behavior and smart technologies theory, as well as the practical implication of being a strategic policy maker for stakeholders. The novelty of the research is that experience quality is in the form of physical and non-physical experiences that have positive emotions that are felt and shared with everyone so that there is satisfaction for visitors and tourist attractions.
The world of bullying: antecedents, consequences, and future pathways of workplace bullying Alifia, Annisa Savira; Nadia, Fiona Niska Dinda; Herachwati, Nuri; Abbas, Ansar
BISMA (Bisnis dan Manajemen) Vol. 17 No. 1 (2024)
Publisher : Universitas Negeri Surabaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/bisma.v17n1.p45-74

Abstract

Workplace bullying is a widespread problem that has received great attention in academic studies in various fields. This research aims to facilitate future research by identifying the antecedents and consequences of workplace bullying. To answer the research question, a systematic literature review (SLR) methodology was used. The Scopus-indexed database journal was used to gather previous articles regarding workplace bullying, with 40 journals reviewed. This research found that workplace bullying occurs widely across industries and countries and negatively impacts the individuals affected by the bullying (victims) and the organisation. In addition, a model has been developed to examine the antecedents and consequences of workplace bullying to understand its impact more comprehensively. Through a comprehensive analysis of existing literature, this research uncovered trends and patterns in workplace bullying that had not previously been identified. The findings revealed an intriguing discrepancy between the predominant focus of previous studies on workplace bullying on the individual level and under-researched on the organisational level. Moreover, the Asian context has been overlooked in this field of inquiry. Therefore, there is a compelling rationale for conducting multilevel research in the context of Asia and developing countries to enhance our comprehension of this complex phenomenon.
Repurchase intention in modern retail: A moderation analysis of experience marketing in affecting consumer behavior Sukoco, Andreas Ari; Stefia, Cheryl Marlitta; Sedera, Rakotoarisoa Maminiaina Heritiana; Abbas, Ansar
Jurnal Fokus Manajemen Bisnis Vol. 15 No. 2 (2025)
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/fokus.v15i2.13778

Abstract

In the increasingly competitive modern retail sector, understanding the determinants of consumer repurchase intention has become essential for sustaining customer loyalty and long-term profitability. This study aims to examine the effects of product quality, price perception, and promotion on repurchase intention, while further analyzing the moderating role of experience marketing. Employing a cross-sectional survey design, data were collected from 120 purposely selected consumers who had recently purchased products at Super Indo outlets in Yogyakarta, Indonesia. A structured questionnaire using a five-point Likert scale was administered, and the instrument was verified through validity and reliability testing. Data analysis included descriptive statistics, hypothesis testing, and moderated regression analysis to evaluate both direct and interaction effects. The findings reveal that product quality, price perception, and promotion significantly influence repurchase intention. Moreover, experience marketing enhances the impact of product quality and price perception on repurchase intention, but does not moderate the relationship between promotion and repurchase intention. These results underscore the importance of integrating consumer experience into product and pricing strategies, while reevaluating promotional activities beyond short-term incentives. The study provides empirical contributions to consumer behavior research in developing economies and offers practical insights for retail managers seeking to foster sustainable customer loyalty.
Media Sosial dan Digitalisasi Partisipasi Politik pada Generasi Muda: Perspektif Indonesia Saud, Muhammad; Ida, Rachmah; Abbas, Ansar; Ashfaq, Asia; Ahmad, Araz Ramazan
Society Vol 8 No 1 (2020): Society
Publisher : Laboratorium Rekayasa Sosial, Jurusan Sosiologi, FISIP Universitas Bangka Belitung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33019/society.v8i1.160

Abstract

Digitalization in the modern era has provided opportunities for the youths to participate in this information and social spheres. The concentrated use of social media has contributed to the astonishing factor among the voters where social media has changed the preferences of youths toward the right to vote. The research aims to investigate the contributions and preferences of youths toward political participation in the contemporary discussion in Indonesia. This research was quantitative research using a purposive random sampling technique to give equal opportunity to each respondent. The mode of data collection was an online survey. The majority of the respondents in this research were the student of the universities. Data were collected in April 2019 to examine the interest of youths in general elections in Indonesia. This research found that social media and Social Networking Sites (SNSs) have provided a unique platform to discuss political matters and ‘take apart’ in political discussions. Existing in-depth researches on this phenomenon show that political awareness among youths in Indonesia is an essential part and social media is the leading indicator. This research suggested some recommendations for to usage of social media for the socialization of youths.
The Moderating Effect of Smart Tourism Technologies: Tourist Destination Loyalty Success in Dili (Timor Leste) Ximenes, Mateus; Mustika, Hindah; Pujiwat, Rutma; Abbas, Ansar
KINERJA Vol. 28 No. 2 (2024): KINERJA
Publisher : Faculty of Business and Economics Universitas Atma Jaya Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24002/kinerja.v28i2.9454

Abstract

The research focuses on testing and analyzing the influence of several components of tourist destination loyalty, namely tourist satisfaction, experience quality, and smart tourist technologies which as a moderator variable. The research uses a quantitative method to see the influence of each variable. The respondents of the research are from various backgrounds, with a total of 317 visitors (210 women) and (107 men) who have visited tourist attractions of places historical locations in Dili (Timor Leste). The processing data use SEM-PLS, and the results of processing data show that all hypotheses significantly influence (direct) and (indirect hypotheses: smart tourist satisfaction is able to be a good moderator variable between experience quality and tourist satisfaction). The theory implication as a development of behavior and smart technologies theory, as well as the practical implication of being a strategic policy maker for stakeholders. The novelty of the research is that experience quality is in the form of physical and non-physical experiences that have positive emotions that are felt and shared with everyone so that there is satisfaction for visitors and tourist attractions.
STRENTHENING THE LOCAL ECONOMY THROUGH INTERNATIONAL ENTREPRENEURSHIP INITIATIVES IN JATIREJO VILLAGE, LAMONGAN REGENCY Muhtarom, Abid; Abbas, Ansar; DJ, Yunni Rusmawati; Yaskun, Mohammad; Najiah, Evi Fitrotun; Nurjanah, Fitri
Community Development Journal : Jurnal Pengabdian Masyarakat Vol. 4 No. 6 (2023): Volume 4 Nomor 6 Tahun 2023
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/cdj.v4i6.29010

Abstract

Ansar Abbas from Hamdard University Islamabad and the Faculty of Economics, Lamongan Islamic University collaborated for this Community Service activity. Partners in service are residents, especially micro, small and medium enterprises (MSMEs) in Jatirejo Village, Lamongan Regency. As the center of the local economy, MSMEs are very important for the progress of Jatirejo Village in Lamongan Regency. Relevant initiatives to encourage sustainable economic growth are FGDs and entrepreneurship seminars in Jaatirejo Village. The seminar aims to support inclusive economic development in Jatirejo Village. This seminar brings change by giving business people access to new knowledge, creative strategies and business networks. This activity involves seminars and two-way discussions between speakers and participants. This activity was carried out informally with active community participation and was aimed at residents of Kutamekar Village, represented by business actors. Internationally based entrepreneurship seminars motivate, encourage and encourage business people by focusing on business opportunities, marketing strategies, financial management and innovation. These seminars provide a practical guide for business development. This entrepreneurship seminar discusses strategic investments to boost the local economy.