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Pelayanan Publik Berbasis Digital di Kantor Desa Santur Kecamatan Barangin Kota Sawahlunto Nazirwan, Nazirwan; Anita, Devi; Kurniawan, Novian Anggi
Jurnal Ilmiah Ekotrans & Erudisi Vol. 3 No. 1 (2023): Juni 2023
Publisher : LPPM Universitas Ekasakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69989/wpvrzy97

Abstract

The objective of this study is to assess the digital public services provided at the Santur Village Office, located in the Barangin District of Sawahlunto City. The implementation of electronic-based governance aims to enhance the efficiency, effectiveness, and interactivity of public services. e-Government essentially refers to the utilization of information technology to enhance communication and interaction between the government and other stakeholders such as residents, entrepreneurs, and other agencies. The provision of Digital-Based Public Services is inherently dependent on the internet network, and the presence of poor internet connections poses a significant hindrance to the smooth execution of these services. The employed research methodology is a descriptive qualitative approach. The group of informants comprised 23 individuals, including the Village Head, Village Secretary, Head of Services, Village Administration Officer, Hamlet Head, and Community members. The data source utilized is original data acquired firsthand from informants. Secondary data is derived from the data collected at the Santur Village Office, located in the Barangin District of Sawahlunto City. The research findings indicate that the Digital-Based Public Services provided by the Santur Village Office in the Barangin District of Sawahlunto City are suboptimal. This is primarily due to the disparity in the IT skills of the Village Apparatus personnel, as well as their limited proficiency in the IT sector. The implementation of online learning is influenced by factors such as the availability of internet connections, restricted ownership of internet-accessible mobile phones among village communities, and the stability of internet signals.
Pendampingan UMKM Kosmetik dengan Inovasi dan Adaptasi terhadap Tren Global melalui Platform Digital Sari, Meci Nilam; Septrizarty, Rika; Mulyadin, Asrul; Yuliana, Sartika; Angraini, Nadia; Maliha, Dabitha Wise; Anita, Devi
Jurnal PADAMU NEGERI (Pengabdian pada Masyarakat Bidang Eksakta) Vol. 6 No. 1 (2025)
Publisher : Perkumpulan Dosen Muda (PDM) Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37638/padamunegeri.v6i1.1733

Abstract

This community service initiative aims to analyze the role of mentoring for micro, small, and medium enterprises (MSMEs) in the cosmetics sector, particularly in addressing global trends through digital platforms. With the rapid advancement of technology and globalization, cosmetic MSMEs must adapt to remain relevant and competitive. The mentoring provided to cosmetic MSME entrepreneurs includes training in the use of social media, digital marketing, and product innovation to meet the demands of the global market. The results of the community service activity indicate that digitalization has had a positive impact on the competitiveness of MSMEs, enhancing entrepreneurs’ understanding of the digital market, encouraging adaptation to global trends, and ultimately improving product quality and sales performance.
Manajemen Konflik Anita, Devi
Jurnal Ilmiah Pendidikan Scholastic Vol. 8 No. 1 (2024): Jurnal Ilmiah Pendidikan Scholastic
Publisher : Fakultas Sastra Universitas Ekasakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36057/jips.v8i1.664

Abstract

Konflik berasal dari bahasa latin “configere” yang berarti saling mengalahkan. Secara sosiologis, konflik diartikan sebagai suatu proses sosial antara dua orang atau lebih dimana salah satu pihak berusaha menentang atau menyingkirkan pihak lain dengan cara menghancurkan atau menjadikannya tidak berdaya. Konflik sering terjadi karena kesalahan dalam mengkomunikasikan keinginan dan kebutuhan terhadap nilai-nilai sosial dan budaya terhadap lingkungan. Kegagalan berkomunikasi disebabkan adanya perbedaan pengetahuan, pengalaman, serta nilai-nilai yang diyakini sebagai pandangan hidup. Konflik dapat berakibat negatif maupun positif tergantung pada cara mengelola konflik tersebut. Konflik yang berakibat negatif misalnya menghambat komunikasi, hubungan yang tidak harmonis, tidak fokus dalam menyelesaikan pekerjaan dll. Sedangkan contoh konflik yang dapat dikelola dengan baik adanya perubahan yang lebih baik dari segi kebijakan, prosedur, mekanisme, program serta dapat menyesuaikan diri. Ada tiga metode dalam mengatasi konflik yaitu Metode Dominasi, Metode Kompromi dan Metode Penyelesaian Integrated. Manajemen konflik merupakan proses pengelolaan konflik yang perlu dilakukan dalam menangani konflik secara bijaksana, adil dan efisien sehingga konflik menghasilkan adanya perubahan yang positif. Pemecahan masalah bersama dengan saling pengertian secara bertanggung jawab merupakan teknik yang baik dalam pengendalian konflik untuk mencapai efektifitas suatu organisasi.