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All Journal Jurnal Media Wahana Ekonomika Jurnal Mitra Pendidikan JURNAL MANAJEMEN BISNIS Jurnal Studi Guru dan Pembelajaran Akrab Juara : Jurnal Ilmu-ilmu Sosial Jurnal Riset Rumpun Ilmu Bahasa (JURRIBAH) Innovative: Journal Of Social Science Research
Ghozali, Syukri
Universitas Bina Sarana Informatika
Humanities Biochemistry, Genetics & Molecular Biology Chemistry Computer Science & IT Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Medicine & Pharmacology Public Health Other

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KUALITAS LAYANAN DAN KEPUASAN SERTA PENGARUHNYA TERHADAP LOYALITAS PELANGGAN ., Suwarsito; Ghozali, Syukri; Setianingrum, Herlin Widasiwi; Alawiyah, Sufi
Jurnal Media Wahana Ekonomika Vol 17, No 1 (2020): Jurnal Media Wahana Ekonomika, April 2020
Publisher : Universitas PGRI Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31851/jmwe.v17i1.3978

Abstract

Penelitian ini bertujuan untuk menjelaskan pengaruh variabel kualitas layanan dan kepuasan terhadap loyalitas pelanggan Indosat Unlimited di Cimanggis. Metode pengumpulan data dalam penelitian ini menggunakan metode survey melalui kuesioner. Berdasarkan hasil dari analisa penelitian ini, mengindikasikan bahwa kualitas layanans ecara signifikan berpengaruh terhadap loyalitas pelanggan, ditunjukan dari nilai signifikan si uji t =0.000 lebih kecil dari ? =0.05 dengan koefisien regresi =2.537. kualitas layanan secara signifikan berpengaruh terhadap loyalitas pelanggan ditunjukan dengan nilai signifikansi uji t =0.000 lebih kecil dari ?=0,05. Kualitas layanan dan kepuasan secara simultan berpengaruh signifikan terhadap loyalitas pelanggan, ditunjukan dari nilai signifikansi uji F =0,000 lebih kecil dari ?=0.05 dan mampu memiliki kontribusi terhadap variabel loyalitas pelanggan sebesar 0.504 atau 51.7%. sisanya sebesar 48.3% dipengaruhi oleh variable lain yang tidak dianalisa dalam penelitian ini. Kata Kunci : Kualitas Layanan, Kepuasan, Loyalitas Pelanggan.
Quality of Service, Satisfaction and The Effect towards Customer Loyalty suwarsito, Suwarsito; Ghozali, Syukri; Setianingrum, Herlin Widasiwi; Alawiyah, Sufi
JURNAL MANAJEMEN BISNIS Vol 7 No 1 (2020): March - Manajemen Bisnis
Publisher : Pusat Penerbitan dan Publikasi Ilmiah Fakultas Ekonomi, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (271.949 KB) | DOI: 10.33096/jmb.v7i1.419

Abstract

The purpose of the research is to analyze and identify the effect of the service quality and satisfaction variables toward customer loyalty. the data collection method used in this researchi uses the survey method with questionnaires. This research population is the customers of Indosat Unlimited in Depok. From the results of the analysis, it shows that the service quality significantly influences the customer loyalty, proven by the t significant value of 0.000 smaller that α 0.05 with the coefficient of 2.537. Quality of service has a significant effect on the customer loyalty ishown by the t significant value 0.000 less than 0.05. service quality and satisfaction significantly influence the customer loyalty shown by F value of 0.000 smaller than 0.05 and are able contribute to the customer loyalty variables of 0.504 or 51.7%. the remaining 48.3% is influenced by other variables that are not analized in this research.
PENDIDIKAN DALAM PERSPEKTIF HAM Syukri Ghozali
Akrab Juara : Jurnal Ilmu-ilmu Sosial Vol 3 No 4 (2018): November
Publisher : Yayasan Azam Kemajuan Rantau Anak Bengkalis

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Abstract

Changes that occur in the global world have given birth to a number of challenges, including in the world of education. Humanitarian aspects need to be applied and implemented in a human way in the world of education. Education humanization is an educational process aimed at developing the potential of students as whole people, which is done humanely (humanizing humans), so that students can develop both qualitatively and quantitatively towards perfection. Thus human rights violations in education can be prevented so that the human dignity (Human Dignity) will be maintained and protected, and eventually humans will exist with their existence. But all of this really depends on the good intentions of the education managers and educators to humanize students in the educational process. Finally, hopefully this short article can be an inspiration for millions of education managers and educators to be more human in implementing the education system in their environment, of course by prioritizing humanitarian aspects, because students are humans who must be humanized. Changes that occur in the global world have given birth to a number of challenges, including in the world of education. Humanitarian aspects need to be applied and implemented in a human way in the world of education. Education humanization is an educational process aimed at developing the potential of students as whole people, which is done humanely (humanizing humans), so that students can develop both qualitatively and quantitatively towards perfection. Thus human rights violations in education can be prevented so that the human dignity (Human Dignity) will be maintained and protected, and eventually humans will exist with their existence. But all of this really depends on the good intentions of the education managers and educators to humanize students in the educational process. Finally, hopefully this short article can be an inspiration for millions of education managers and educators to be more human in implementing the education system in their environment, of course by prioritizing humanitarian aspects, because students are humans who must be humanized.
ANALISIS PENGARUH PERHATIAN ORANGTUA DAN MOTIVASI BELAJAR TERHADAP PRESTASI BELAJAR Suwarsito Suwarsito; Sufi Alawiyah; Syukri Ghozali
e- Jurnal Mitra Pendidikan Vol 2 No 10 (2018): Jurnal Mitra Pendidikan Edisi Oktober
Publisher : Kresna Bina Insan Prima

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (353.853 KB)

Abstract

Tujuan dari penelitian ini adalah untuk mengetahui pengaruh perhatian orang tua terhadap prestasi belajar bahasa Inggris dan pengaruh motivasi belajar terhadap prestasi belajar bahasa Inggris. Selanjutnya untuk mengetahui pengaruh perhatian orang tua dan motivasi belajar secara bersama-sama terhadap prestasi belajar bahasa Inggris. Penelitian ini dilaksanakan di Madrasah Tsanawiah Negeri di Jakarta Timur pada semester II, tepatnya pada bulan Maret-Juli 2017. Hasil penelitian menunjukkan: 1.) Terdapat pengaruh yang signifikan perhatian orang tua dan motivasi belajar secara bersama-sama terhadap prestasi belajar bahasa Inggris siswa di MTsN 18 Jakarta Timur, dibuktikan dengan nilai Sig = 0,000 < 0,05. 2.) Terdapat pengaruh yang signifikan perhatian orang tua terhadap prestasi belajar bahasa Inggris, dibuktikan dengan nilai Sig = 0,001 < 0,05 dan t hitung = 3,380. 3.) Terdapat pengaruh yang signifikan motivasi belajar terhadap prestasi belajar bahasa Inggris, dibuktikan dengan nilai Sig = 0,004 < 0,05 dan t hitung = 3,064. Perhatian orang tua dan motivasi belajar berpengaruh signifikan terhadap prestasi belajar.
Pengaruh Lingkungan dan Motivasi Belajar Terhadap Prestasi Belajar Sufi Alawiyah; Syukri Ghozali; Suwarsito Suwarsito
Jurnal Studi Guru dan Pembelajaran Vol. 2 No. 2 (2019): May - August
Publisher : Universitas Cokroaminoto Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (166.579 KB) | DOI: 10.30605/jsgp.2.2.2019.1369

Abstract

Penelitian ini ditujukan untuk mengetahui pengaruh lingkungan terhadap prestasi belajar bahasa Inggris dan pengaruh motivasi belajar terhadap prestasi belajar bahasa Inggris. Selanjutnya untuk mengetahui pengaruh lingkungan dan motivasi belajar secara bersama-sama terhadap prestasi belajar bahasa Inggris. Penelitian ini dilaksanakan di SMK Ganesha pada bulan Januari-April 2019. Hasil penelitian menunjukkan: 1.) Terdapat pengaruh yang signifikan lingkungan dan motivasi belajar secara bersama-sama terhadap prestasi belajar bahasa Inggris siswa di SMK Ganesha, dibuktikan dengan nilai Sig = 0,000 < 0,05. 2.) Terdapat pengaruh yang signifikan lingkungan terhadap prestasi belajar bahasa Inggris, dibuktikan dengan nilai Sig = 0,000 < 0,05. 3.) Terdapat pengaruh yang signifikan motivasi belajar terhadap prestasi belajar bahasa Inggris, dibuktikan dengan nilai Sig = 0,004 < 0,05. Lingkungan dan motivasi belajar berpengaruh signifikan terhadap prestasi belajar.
Quality of Service, Satisfaction and The Effect Towards Customer Loyalty Suwarsito; Syukri Ghozali; Herlin Widasiwi Setianingrum; Sufi Alawiyah
Jurnal Manajemen Bisnis Vol. 7 No. 1 (2020): Maret
Publisher : Pusat Penerbitan dan Publikasi Ilmiah, FEB, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The purpose of the research is to analyze and identify the effect of the service quality and satisfaction variables toward customer loyalty. the data collection method used in this researchi uses the survey method with questionnaires. This research population is the customers of Indosat Unlimited in Depok. From the results of the analysis, it shows that the service quality significantly influences the customer loyalty, proven by the t significant value of 0.000 smaller that α 0.05 with the coefficient of 2.537. Quality of service has a significant effect on the customer loyalty ishown by the t significant value 0.000 less than 0.05. service quality and satisfaction significantly influence the customer loyalty shown by F value of 0.000 smaller than 0.05 and are able contribute to the customer loyalty variables of 0.504 or 51.7%. the remaining 48.3% is influenced by other variables that are not analized in this research.
The Importance of Human Resource Skills in the Digital Industry Era Alawiyah, Sufi; Ghozali, Syukri
Innovative: Journal Of Social Science Research Vol. 5 No. 3 (2025): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v5i3.18906

Abstract

Digital transformation has revolutionized the way organizations operate, shifting human resource (HR) skills needs from traditional to digital. Skills such as digital literacy, data analysis, virtual communication and adaptive leadership are key to maintaining organizational competitiveness in industry 4.0 and towards society 5.0 (Schwas, 2016). This research aims to identify the HR skills most needed in the digital industry and their development strategies in organizations. This research used a descriptive qualitative method with a literature study approach and in-depth interviews with HR managers in the technology and manufacturing sectors (Crewel, 2013). The results showed that digital competence, continuous learning, and cross-platform collaboration skills are the three main pillars of HR development in the digital era (World Economic Forum, 2020). These findings provide a foundation for organizations to formulate training and recruitment policies based on the needs of the digital industry. In conclusion, organizations must adapt quickly to develop HR competencies to avoid being left behind in the increasingly technology-based global competition.
The Power of Digital Storytelling: Strengthening Speaking Skills among Secondary EFL Learners Ulfa Rahma Dhini; Endang Sri Andayani; Syukri Ghozali; Muji Endah Palupi
Jurnal Riset Rumpun Ilmu Bahasa Vol. 4 No. 3 (2025): Desember : Jurnal Riset Rumpun Ilmu Bahasa
Publisher : Pusat riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jurribah.v4i3.7462

Abstract

This study examines the effectiveness of digital storytelling in enhancing the speaking skills of secondary EFL learners. The research responds to persistent challenges in speaking instruction, particularly students’ limited fluency, low confidence, and insufficient exposure to meaningful communicative tasks. Using a mixed methods design, the study involved an eight week intervention in which students created scripted digital stories through narration, multimedia editing, and collaborative production. Quantitative data were collected through pre-test and post-test assessments measuring fluency, pronunciation, vocabulary, and coherence, while qualitative data were obtained through observations, interviews, and student reflections. The findings reveal substantial improvements in speaking performance, especially in fluency and coherence, accompanied by increased engagement, reduced speaking anxiety, and heightened self awareness during the storytelling process. These results highlight that digital storytelling provides repeated oral practice and authentic communicative opportunities that support learners’ linguistic and affective development. The study offers implications for English teachers and curriculum designers by demonstrating that technology supported narrative tasks can be integrated into regular instruction to foster more interactive, creative, and student centered speaking learning environments.
Co-Authors A.A. Ketut Agung Cahyawan W Endang Sri Andayani Herlin Widasiwi Setianingrum Muji Endah Palupi, Muji Endah Sufi Alawiyah Suwarsito suwarsito suwarsito Ulfa Rahma Dhini