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Journal : Indonesian Journal of Electrical Engineering and Computer Science

Data mining implementation: a survey Widayat, Wisnu; Assiroj, Priati; Sohirin, Sohirin; Prabadhi, Isidorus Anung; Kautsar, Pasha Adelia
Indonesian Journal of Electrical Engineering and Computer Science Vol 36, No 3: December 2024
Publisher : Institute of Advanced Engineering and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/ijeecs.v36.i3.pp1960-1968

Abstract

In the current era, the relentless advancement of information technology necessitates efficient information acquisition, which relies on proper data processing. To address the challenges in data organization, data mining emerges as a pivotal solution. This study aims to delve into various methodologies for data grouping. Employing a survey approach, the research scrutinizes journals published from 2020 to 2024. The findings illuminate prevalent techniques, algorithms, and software tools utilized in similar research domains. Notably, the study reveals that the predominant approach entails clustering via K-Means leveraging RapidMiner. This insight underscores the significance of employing robust methodologies and tools to streamline data processing and analysis in the contemporary information landscape. By elucidating the prevalent techniques and tools, this study contributes to enhancing understanding and fostering advancements in data mining practices, thereby facilitating more efficient data utilization and decision-making processes.
How does natural language processing identify the issues? Assiroj, Priati; Alam, Sirojul; Spits Warnars, Harco Leslie Hendric
Indonesian Journal of Electrical Engineering and Computer Science Vol 36, No 1: October 2024
Publisher : Institute of Advanced Engineering and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/ijeecs.v36.i1.pp357-366

Abstract

Product innovation and service improvement have become essential or crucial for organisations, including public service organisations. The Indonesia Immigration Directorate released the m-passport application to enhance its quality of service. The m-passport application is considered good as it has been downloaded over a million times. Like immigration officers, this application seems to be at the forefront, reflecting an increasingly better service. However, there was still a need for significant improvement in the application. Improvements can be made to the application by considering user feedback or reviews. Reviews provided by users, approximately 12K, will serve as input for improving or enhancing the application. This was made possible as users interacti directly with the application. The most common issues are one-time password or OTP verification code with a probability value of 0.044, errors when logging in with a probability value of 0.283, and slow response applications with a probability value of 0.125.