Article Per Year (5 Year)
p-Index From 2021 - 2026
2.875
P-Index
This Author published in this journals
All Journal JURNAL MANAJEMEN INDUSTRI DAN LOGISTIK Journal of Innovation in Business and Economics Revitalisasi : Jurnal Ilmu Manajemen Jurnal Inovasi Ekonomi Otonomi e-Jurnal Apresiasi Ekonomi
Mutiara, Nisa
Unknown Affiliation
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Engineering Industrial & Manufacturing Engineering Social Sciences Transportation

Published : 19 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 8 Documents
Search
Journal : Otonomi

 1 
Pengaruh Kualitas Sdm Dan Budaya Organisasi Terhadap Peningkatan Pelayanan UPT Perpustakaan Proklamator Bung Karno Tanwir, Tanwir; Mutiara, Nisa
Otonomi Vol 24 No 2 (2024): Otonomi
Publisher : Universitas Islam Kadiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32503/otonomi.v24i2.6300

Abstract

Penelitian ini merupakan penelitian kuantitatif yang dilakukan di Unit Pelaksana Teknis Perpustakaan Proklamator Bung Karno dengan membagikan kuesioner penelitian ke 75 ASN sebagai responden, alat untuk menganalisis data yaitu SPSS. Hasil pengolahan data membuktikan bahwa indikator variabel telah memenuhi uji validitas dan reliabilitas. Variabel kualitas SDM dan budaya organisasi memiliki pengaruh signifikan terhadap peningkatan kualitas pelayanan. Hasil pengolahan data membuktikan bahwa indikator variabel telah emenuhi uji validitas dan reliabilitas. Variabel kualitas SDM dan budaya organisasi memiliki pengaruh signifikan terhadap peningkatan kualitas pelayanan.
Kepemimpinan Manajerial Sebagai Upaya Mengurangi Turnover Intention Pegawai Purnomoningrum, Sella Dyah; Mutiara, Nisa
Otonomi Vol 25 No 2 (2025): Otonomi
Publisher : Universitas Islam Kadiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32503/otonomi.v25i2.8037

Abstract

This research aims to analyze managerial leadership, turnover intention , influencing factors, and company efforts to reduce turnover intention at Logistics Company in Kediri Region. This study uses a qualitative method with a descriptive approach. Data was collected through interviews, direct observation, and documentation from various informants, including 8 Hub Leaders at Logistics Company in Kediri Region. The results show that the leadership style at Logistics Company in Kediri Region combines transformational, democratic, and participative approaches, with effective managerial functions, although communication and decision-making processes need improvement. The turnover intention is relatively high, particularly among operational employees, due to job dissatisfaction, heavy workload, and limited career development. Managerial leadership is influenced by work experience, leadership style, and communication skills, while turnover intention is driven by job satisfaction, workload, compensation, and coworker relationships. The company has taken steps to mitigate turnover intention by improving communication, providing training, and revising compensation systems, though further efforts in career development and workload balance are required.
Pengaruh Penerapan Absensi Biometrik Terhadap Tunjangan Kinerja Dan Kinerja Pegawai Pada Dinas Pendidikan Kabupaten Tulungagung Retnawati, Dyah; Mutiara, Nisa
Otonomi Vol 24 No 1 (2024): Otonomi
Publisher : Universitas Islam Kadiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32503/otonomi.v24i1.5249

Abstract

The purpose of this research is to analyze the impact of biometric attendance on worker support and performance at Tulungagung district education service. This research uses descriptive quantitative methods. With the entire population of 461 being in the shade of the education service Tulungagung district. There for a research sample using a Slovin technique it was obtained by as many as 82 responders used in this research. Field observation and literature method. Meanwhile the data analysis uses linier regression analysis. The result of this research show that biometric has a positive effect on benefits. Supported by F a count of 48,280 with a sig value 0.000. It sows that F a count are greater than F table or 48.280 > 3.96 with a sig value 0.000 < 0.05. in addition the t count 6.948 > t table 1.665, so it can be concluded that hypothesis accepted. Which means that biometric impact on the work. While in the employee performance of known values F count is 80.971 an the sig value 0.000. Those showing that the F count 80.971 > F table 3.96 with the sig < 0.05. Then t count 8.998 of biometric. Because te value of t count 8.998 > t table 1.655. that’s way, it can be concluded that hypothesis accepted. Which means that for biometric attendance influences the employee performance.
Transformasi Perpustakaan Berbasis Inklusi Sosial UPT Perpustakaan Proklamator Bung Karno Dalam Meningkatkan Kesejahteraan Masyarakat Handayani, Sri; Mutiara, Nisa
Otonomi Vol 25 No 1 (2025): Otonomi
Publisher : Universitas Islam Kadiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32503/otonomi.v25i1.6932

Abstract

A library’s transformation based on social inclusion can be understood as a library that offers information services open to a whole community with a variety of backgrounds, characteristics, abilities, status, condition, ethnicity and culture to develop its own potential to support economic well-being. This qualitative research was carried out at UPT Perpustakaan Proklamator Bung Karno Library to find out the implementation of transformation of library based on social inclusion, obstacles encountered and efforts to optimize in order to improve the well-being of the public. The results of the research indicate that library transformation base on social inclusiveness has been well implemented with some obstacles the number of participants exceeds the available capacity, budget constraints, the distribution of participants is not even, including not reaching disability, the limitation of competent sources, the absence of training or refreshment to the committee (SDM), limited activities in training, not continuing on the accompaniment of management, marketing, until market availability according to product segments or business matching, and the stigma of the community that the library is an exclusive place raises reluctance to visit. The optimization of the library transformation program based on social inclusion has been carried out in a manner; conducted pre and post test as well as public satisfaction survey on the implementation of library Transformation activities based on Social inclusion, measurement of success rates and search of impact story data of the training results followed, conducted evaluation process of each end of the activity to see the existing shortcomings and then improved on the subsequent activities, performed a study on the impact of the resulting of the activities of the transformation of libraries based on social inclusion on the community who become participants of such activities, as well new improvements every year.
Analisis Tingkat Kesehatan Bank Pada PT. BPR Tunas Artha Jaya Abadi Mahardhika, Ginanjar Galang; Arisyahidin, Arisyahidin; Mutiara, Nisa
Otonomi Vol 24 No 1 (2024): Otonomi
Publisher : Universitas Islam Kadiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32503/otonomi.v24i1.5264

Abstract

Rural banks (BPR) have an important role in supporting the Indonesian economy through providing financial access for the public and micro, small, and medium enterprises. Bank’sHealth is one of the parameters on which the bank is trusted by the public, so the health factor is one of the important factors in managing the banking business. This study aims to analyze the Bank’s Health Level at BPR Tunas Artha Jaya Abadi using RGEC method (Risk Profile, Good Corporate Governance, Earnings, Capital). This research uses quantitative research with a descriptive approach and uses secondary data obtained by documentation as a method of searching for data.The results showed that the Bank's Health Level at PT. BPR Tunas Artha Jaya Abadi in terms of RGEC (Risk, Good Corporate Governance, Earnings, Capital) aspect in 2017-2022 has an average RGEC value of 86.67% or a Composite Rating (PK) predicate of 1.
Pengaruh Kualitas Pelayanan, Promosi, dan Kualitas Produk Gadai Emas Terhadap Kepuasan Nasabah Pada PT. Bank Syariah Indonesia, Tbk KCP Kediri Hayam Wuruk Partantini, Ari Rakhma; Mutiara, Nisa
Otonomi Vol 25 No 1 (2025): Otonomi
Publisher : Universitas Islam Kadiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32503/otonomi.v25i1.7026

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh kualitas pelayanan, promosi, dan kualitas produk terhadap kepuasan nasabah pada PT. Bank Syariah Indonesia, Tbk KCP Kediri Hayam Wuruk. Layanan gadai emas yang ditawarkan oleh bank ini menjadi solusi keuangan yang diminati masyarakat, sebagaimana terlihat dari peningkatan jumlah nasabah dari tahun 2019 hingga 2023. Faktor kualitas pelayanan, promosi, dan kualitas produk diyakini memiliki kontribusi signifikan terhadap kepuasan nasabah. Penelitian ini menggunakan metode kuantitatif dengan teknik pengambilan sampel menggunakan rumus Slovin dan jumlah responden sebanyak 165 orang. Teknik analisis data yang digunakan meliputi uji validitas, uji reliabilitas, uji asumsi klasik, analisis regresi linier berganda, serta uji hipotesis parsial (uji t) dan simultan (uji F). Hasil analisis menunjukkan bahwa ketiga variabel independen, yaitu kualitas pelayanan, promosi, dan kualitas produk, memiliki pengaruh positif dan signifikan terhadap kepuasan nasabah baik secara parsial maupun simultan. Secara individu, kualitas produk memiliki pengaruh paling dominan terhadap kepuasan nasabah, diikuti oleh kualitas pelayanan dan promosi. Hal ini menunjukkan bahwa aspek transparansi, kemudahan proses, serta nilai tukar yang kompetitif dari produk gadai emas sangat berperan dalam menciptakan kepuasan nasabah. Strategi promosi yang efektif melalui berbagai media komunikasi mampu meningkatkan kesadaran dan kepercayaan nasabah terhadap produk bank. Berdasarkan hasil penelitian, direkomendasikan agar PT. Bank Syariah Indonesia, Tbk KCP Kediri Hayam Wuruk terus meningkatkan kualitas pelayanan dengan mempercepat proses layanan dan meningkatkan empati karyawan. Selain itu, promosi melalui media digital perlu diperluas dengan menawarkan insentif khusus untuk menarik lebih banyak nasabah. Bank juga diharapkan terus menjaga daya saing produk gadai emas serta memanfaatkan teknologi digital untuk meningkatkan layanan kepada nasabah.
Pengelolaan Barang Milik Daerah (BMD) Pada Pemanfaatan Aset Daerah Dalam Bentuk Sewa Dan Pinjam Pakai Di Pemerintah Kabupaten Kediri Sanjaya, Elok; Suwasono, Edy; Mutiara, Nisa
Otonomi Vol 24 No 1 (2024): Otonomi
Publisher : Universitas Islam Kadiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32503/otonomi.v23i2.5245

Abstract

The aim of this research is to analyze the implementation, obstacles and optimization of the implementation of Regional Property Management (BMD) in the utilization of regional assets in the form of rental and lending in the Kediri Regency Government. This research is qualitative research, so data was obtained from interviews with informants. This research uses the analysis technique proposed by Miles & Huberman which includes data reduction, data presentation and drawing conclusions. The results of the research show that: 1) The implementation of Regional Property Management in the utilization of regional assets has been carried out in accordance with the Minister of Home Affairs Regulation Number 19 of 2016 concerning Guidelines for Management of Regional Property and the Regent's Regulation regarding the Utilization of Regional Property in 2022 has been implemented to make implementation easier. . gradual management of regional property; 2) Obstacles in implementing BMD management include publication, location, price and lack of orderly data collection regarding leased assets; 3) Optimization efforts that must be made include having an information system that provides publications to make it easier for the public to access information related to renting and borrowing regional property and making it easier to find out locations that can be rented out.
Optimalisasi Penerimaan Pendapatan Asli Daerah yang dari e-Retribusi Pasar di Pasar Kanigoro Kabupaten Blitar Ermawati, Dian; Mutiara, Nisa
Otonomi Vol 24 No 1 (2024): Otonomi
Publisher : Universitas Islam Kadiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32503/otonomi.v24i1.5775

Abstract

Pembayaran retribusi secara elektronik atau e-retribusi pasar digunakan sebagai sarana pendukung antara pemerintah sebagai penyedia fasilitas pasar tradisional dengan pedagang sebagai pihak pengguna dimana transaksi pembayaran retribusi dilakukan secara non tunai melalui pihak ketiga yaitu perbankan. Penerapan e-retribusi diharapkan dapat mempermudah proses pemungutan dan pembayaran retribusi pasar. Metode penarikan dengan memanfaatkan mesin tapping retribusi yang akan lebih praktis karena petugas tidak perlu membawa uang recehan dari retribusi yang dibayarkan oleh pedagang. Selain itu proses pengelolaan retribusi juga semakin mudah karena petugas tidak perlu menghitung dan menyetorkan pendapatan retribusi secara manual. Mesin tapping secara otomatis menghimpun dan menyetorkan pendapatan retribusi ke rekening penampung yang kemudian diteruskan ke kas daerah. Dengan demikian akan lebih transparan dan meminimalisir kebocoran dalam pengelolaan keuangan retribusi pasar sehingga pendapatan lebih optimal dan PAD dapat meningkat. Dengan meningkatnya PAD pembangunan daerah dapat semakin pesat dan mampu mendukung program prioritas nasional (RB Tematik Percepatan Prioritas Aktual).Metode penelitian yang digunakan adalah penelitian Kualitiatif, menurut Sugiyono (2018) penelitian kualitatif. Objek penelitian dalam penelitian ini adalah Badan Kepegawaian dan Sumber Daya Manusia Kabupaten Blitar, Informan sebanyak 8 orang. Lokasi penelitian dilakukan di Pasar Kanigoro Kabupaten Blitar. Waktu penelitian pada Bulan Januari sampai Maret Tahun 2024. Sumber data dalam penelitian ini adalah data primer dan sekunder. Data primer didapatkan dengan metode wawancara dan dokumentasi. Data sekunder merupakan data yang didapatkan oleh peneliti secara tidak langsung dan bersumber dari data yang usdah ada seperti perpustakaan yang berupa laporan penelitian terdahulu. Metode analisis data menggunakan analisis model data interaktif dimana data kualitatif diolah dengan interaktif serta berjalan dengan berkelanjutan sampai data jenuh, aktivitas analisa data terdapat 3 proses : kondensasi data, penyajian data dan penarikan kesimpulan. Hasil dalam penelitian ini adalah adanya penurunan hasil pemungutan retribusi dari pemungutan retribusi pasar secara manual dibandingkan dengan e-retribusi. Penurunan ini disebbakan karena fasilitas yang kurang memadai dan sumber daya manusia yang masih sedikit jumlahnya. Selain itu penurunan pemungutan retribusi pasar juga mengalami hambatan baik dari luar ataupun dari dalam
Co-Authors Adeosandi, Ferdian ahmad yani Aquinas, Fahmi Arisyahidin, Arisyahidin Bahiyya, Faridatul Cahyanto, Agus Budi damayanti, pamela Dian Ermawati Eka Askafi Hafidoh, Siti Nur Handayani, Sri Mahardhika, Ginanjar Galang Mega Hastuti, Sri Wahyuni Mulyaningtyas, Ratna Dewi Partantini, Ari Rakhma Purnomoningrum, Sella Dyah Raden Mohamad Herdian Bhakti Ratna Dewi Mulyaningtiyas Retnawati, Dyah Sanjaya, Elok Sari, Dita Natalia Setyawan, Wawan Herry Susanti, Titin Suwasono, Edy Yaqin, Muhammad Husnul