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BIROKRASI PEMERINTAHAN: PENYEDERHANAAN DAN TANTANGANNYA DALAM MENCIPTAKAN GOOD GOVERNANCE Fanila kasmita Kusuma
Media Bina Ilmiah Vol. 18 No. 9: April 2024
Publisher : LPSDI Bina Patria

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33758/mbi.v18i9.770

Abstract

The rapid development of technology requires the government to innovate and reform the bureaucracy to create good governance. One that can be used is to implement e-governance. The purpose of this study is to find out how the simplification and challenges faced by the government bureaucracy in creating good governance in this technological era. This research method is using a qualitative method with a literature study as a data collection technique. The results of this study indicate that in improving the good governance of today's government, it can be done by increasing electronic-based government services or what is commonly referred to as E-Government. The challenges faced by the government include: 1) Culture is a challenge that inevitably becomes the first obstacle in the digital transformation process. 2) In carrying out collaboration, there are often differences in authority, permits, and so on. 3) The development of digital technology requires employees or ASN to adapt and understand technology
PENGEMBANGAN KARAKTER PADA SEKOLAH TINGGI KEDINASAN DALAM MENGHADAPI ERA SOCIETY 5.0 Fanila Kasmita Kusuma
Media Bina Ilmiah Vol. 18 No. 9: April 2024
Publisher : LPSDI Bina Patria

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33758/mbi.v18i9.771

Abstract

The rapid development of information and communication technology brings drastic changes in society and the education industry. The key to achieving medium and long term growth is to realize Society 5.0 that solves various community challenges by incorporating every industry and social life 4th Industrial Revolution innovation (e.g., IoT, big data, AI, robotics, sharing economy and so on) which is growing rapidly. In the world of education, this technological development is also targeting higher education. So it is necessary to build character so that the use of this technological progress remains at its definition so that it has unity and healthy progress. The purpose of this This paper is to highlight the development of character education in official high schools in the midst of digital transformation in the 5.0 era. It seems that there is something that becomes the basis for being a part of changing the evolution and achievements of human society future human needs. To understand ICT skills and Digital competencies from a broader perspective and educational needs in order to prepare for Society 5.0.
Analisis Model Bauran Pemasaran Pada Kebijakan Publik 10P Dengan Metode Eksploratori dan Konfirmatori Rachim, Abdul; Kusuma, Fanila Kasmita; Siti, Nurjanah
KALBISOCIO Jurnal Bisnis dan Komunikasi Vol. 12 No. 3 (2025): KALBISOCIO Jurnal Bisnis dan Komunikasi
Publisher : Research and Community Service UNIVERSITAS KALBIS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53008/tynjwx07

Abstract

Implementasi kebijakan publik menghadapi kompleksitas yang semakin tinggi, membutuhkan pendekatan inovatif untuk meningkatkan efektivitas dan responsivitas. Penelitian ini mengembangkan Model 10P, sebuah kerangka konseptual yang mengintegrasikan delapan dimensi bauran pemasaran tradisional dengan dua dimensi kontemporer: Partnership dan Programming, untuk menghasilkan perspektif analisis yang lebih komprehensif. Menggunakan metodologi kuantitatif dengan desain sequential explanatory, penelitian menerapkan analisis faktor eksploratori (EFA) dan konfirmatori (CFA) untuk memvalidasi struktur model. Survei dilakukan terhadap pejabat pemerintahan lintas level dengan instrumen terstruktur, mengeksplorasi dinamika implementasi kebijakan dari perspektif pemasaran. Hasil analisis statistik menunjukkan kualitas metodologis Model 10P yang sangat kuat. Goodness of Fit Index (GFI) mencapai 0,990, mengindikasikan kemampuan model menjelaskan varians data secara optimal. Root Mean Square Residual (RMR) bernilai 0,024, menunjukkan minimnya perbedaan antara konstruk teoritis dan empiris. Normed Fit Index (NFI) sebesar 0,989 mengonfirmasi tingkat kesesuaian model yang sangat tinggi. Model 10P yang dihasilkan mencakup sepuluh variabel kunci dengan urutannya adalah Process, Partnership, Programming, Policy, Price, Product, Place, People, Physical Evidence dan Promotion dapat digunakan sebagai instrumen analisis dan pengembangan strategi kebijakan pemerintah daerah yang lebih komprehensif, integratif, dan responsif terhadap kebutuhan masyarakat.
Redesain Birokrasi sebagai Strategi Pemerintah untuk Meningkatkan Efektivitas Pelayanan Publik Mujahidin Mujahidin; Fanila Kasmita Kusuma
Society Vol 13 No 1 (2025): Society
Publisher : Laboratorium Rekayasa Sosial, Jurusan Sosiologi, FISIP Universitas Bangka Belitung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33019/society.v13i1.766

Abstract

This study investigates Indonesia’s bureaucratic redesign as a strategic response to enhance public service effectiveness in the post-decentralization and post-pandemic era. Drawing on a qualitative approach and literature-based analysis, the research explores four interrelated dimensions: organizational structure reform, digital transformation (SPBE), adaptive work culture, and post-pandemic governance strategies. Findings indicate that while regulatory frameworks such as PermenPAN-RB No.?28/2019 and SPBE initiatives provide formal direction, their implementation is shaped by institutional capacity, cultural alignment, and leadership commitment. Structural reforms often fall short due to insufficient capacity-building and performance incentives, while digital initiatives reveal spatial inequality and interoperability challenges. The adoption of adaptive cultural values, notably through the BerAKHLAK framework, shows promise but remains uneven. Similarly, hybrid service models introduced during the pandemic highlight Indonesia’s strategic responsiveness, yet their impact varies across regions. The study offers a synthesized analysis combining empirical findings and theoretical insights, emphasizing the need for coherent, context-sensitive reforms that integrate structural, digital, and cultural components. This research contributes to public administration scholarship by reframing bureaucratic transformation as both a technical and political process requiring iterative adaptation, inclusive governance, and long-term institutional learning.
EVALUASI KEBIJAKAN SISTEM PEMERINTAHAN BERBASIS ELEKTRONIK (SPBE) DALAM PENYELENGGARAAN LAYANAN AKADEMIK DI INSTITUT PEMERINTAHAN DALAM NEGERI KAMPUS NUSA TENGGARA BARAT Finalia Putri; Fanila Kasmita Kusuma
Journal of Innovation Research and Knowledge Vol. 6 No. 1 (2026): Juni 2026
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The implementation of the Electronic-Based Government System (SPBE) in governmental educational institutions serves as a strategic step toward efficient, transparent, and accountable governance. The Institut Pemerintahan Dalam Negeri (IPDN) Nusa Tenggara Barat Campus, a government-affiliated university under the Ministry of Home Affairs, has implemented SPBE policy in its academic service delivery. This study aims to evaluate the SPBE policy in academic services at IPDN NTB Campus using William N. Dunn's (2003) six policy evaluation criteria: effectiveness, efficiency, adequacy, equity, responsiveness, and appropriateness. The study employed a qualitative approach with a case study design. Data were collected through in-depth interviews with nine informants, observation, and documentary analysis. Data analysis used the interactive model of Miles, Huberman, and Saldana (2014), with data validity ensured through source and method triangulation. Results show that SPBE policy implementation at IPDN NTB Campus has had a positive impact on digital-based academic service effectiveness, particularly through the Sistem Informasi Akademik dan Pelayanan (SIAP). However, challenges remain in ICT infrastructure efficiency, system feature adequacy, human resource capacity, and responsiveness mechanisms. This study recommends strengthening digital capacity of staff, improving network infrastructure, and establishing a structured periodic evaluation mechanism for SPBE implementation within IPDN.
Analysis of Public Service Management as A Form of Quality Evaluation of Service Organizations in Government Fanila Kasmita Kusuma; Mujahidin Mujahidin
Journal of Governance Volume 10 Issue 4: (2025)
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62870/jog.v10i4.36887

Abstract

Public service management is crucial for improving the quality of services received by the community and building trust in the government. The objective of the research is to determine the impact of public service management on the quality of service organizations as an evaluation of governmental services. This study uses non-probability sampling with accidental sampling to determine the sample size, which is calculated to be around 100 respondents using the Lemeshow formula. Data analysis techniques employed include simple linear regression with SPSS 22 software. The research shows that improvements in public service management significantly enhance the quality of service organizations, improving access, fairness, transparency, and accountability.