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Journal : Electron: Jurnal Ilmiah Teknik Elektro

Implementation Chatbot on Whatsapp Using Artificial Intelligence With Natural Language Processing Method Alia, Putri Ariatna; Febriana, Rusina Widha; Prayogo, Johan Suryo; Kriswibowo, Rony
ELECTRON Jurnal Ilmiah Teknik Elektro Vol 5 No 1: Jurnal Electron, Mei 2024
Publisher : Jurusan Teknik Elektro Fakultas Teknik Universitas Bangka Belitung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33019/electron.v5i1.134

Abstract

According to research conducted by we are social in 2023, internet users aged 16 - 64 years 92.1% use whatsapp as a long-distance communication medium. That this is the reason why business conversations switch to using whatsapp social media. In the business process, meetings between buyers and sellers are needed so that buyers can ask about the products they will buy before the goods are purchased by the buyer. Whatsapp is one of the solutions to this problem, but the meeting is virtual. The questions asked by several buyers about the items they want to buy are usually almost the same so the chatbot comes as a solution so that the seller does not have to answer repeatedly for the same questions asked by different buyers. Previous services used admin assistance to answer buyer questions, but this was considered less efficient because buyers could not receive answers to questions quickly, because the admin had another line of work, namely packing goods.  Chattbot can answer questions in real time, so that buyers can receive information directly without waiting. The research method used is the Waterfall System Development Life Cycle (SDLC) which has four stages, namely analysis, design, coding and testing and uses the User Acceptance Testing (UAT) application testing technique. The results of the questionnaire sent to buyers stated that the service using the chatbot average index of 3.71.These results show the Chatbot system is very feasible and effective in helping customers obtain the information needed.
Implementation of Text Processing Techniques on Citizen Opinions Regarding Floods in Surabaya kriswibowo, rony; Alia, Putri Ariatna; Prayogo, Johan Suryo; Febriana, Rusina Widha
ELECTRON Jurnal Ilmiah Teknik Elektro Vol 5 No 1: Jurnal Electron, Mei 2024
Publisher : Jurusan Teknik Elektro Fakultas Teknik Universitas Bangka Belitung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33019/electron.v5i1.148

Abstract

An analysis of residents opinions on flooding in Surabaya is essential to identify their perceptions and aspirations towards this disaster. This can facilitate the making of appropriate flood mitigation policies. The current problem is that it is difficult to retrieve data from X in the form of both users and tweets automatically. So that in some studies that use tweet data becomes less efficient in the data collection process. This research confirmed the use of messages to determine highly impactful disaster zones and showed how tweets can be used to identify oscillations in disaster intensity over time. The topic of this research is to apply the Data Crawling method to obtain datasets on social media X. Then the next method is text preprocessing using Wordcloud, Matplotlib, (NTLK) Natural Language Toolkit, and Sastrawi libraries. In natural language processing, the data to be extracted includes unstructured or “arbitrary” data. In normal dialect preparing (NLP), the information to be extracted includes unstructured or "self-assertive" information.  For future purposes (assumption examination, subject modeling, etc.), such information must be changed over into organized data. The discoveries of the think about can help the organization in comprehending the necessities and inclinations of the people with respect to surges. This article demonstrates how Artificial Intelegence may be applied to text data analysis in order to provide insightful findings. the outcomes of this research can help the government in making more effective policies to overcome flooding in Surabaya