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All Journal Publika Dinasti International Journal of Education Management and Social Science JURNAL ILMIAH GLOBAL EDUCATION Civil Officium: Journal of Empirical Studies on Social Science SEIKAT: Jurnal Ilmu Sosial, Politik dan Hukum Inaba Journal Of Psychology Jurnal Ilmu Administrasi Publik Secretary Administration Journal
Sari, Mira Permata
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Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Social Sciences Other

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The Implementation of Street Children Development Policy in the West Jakarta Social Sub-Agency Sari, Mira Permata
Publika : Jurnal Administrasi Publik Vol 10, No 1 (2021): PUBLIKA JURNAL ADMINISTRASI PUBLIK
Publisher : Lembaga Penerbitan Universitas Esa Unggul

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Abstract

Street children in Jakarta City have been increasing every year and their lifestyle tends to be desperate. The following are the problems faced by street children: school dropouts, intimidations, drugs and addictive substances abuses, susceptible to diseases, shack dwellings in slum environments, risk of being hit, a gap in the family relationship. The research question is: How is the lmplementation of Street Children Development Policy in Social Branch Office of West Jakarta. This study used descriptive qualitative approach. The objective of descriptive qualitative research describes facts, objects, or subjects as they are with the aim of systematically describing the facts and characteristics of the object under study accurately. Data collection is conducted using interview, observation and documentation techniques. The result of the study showed that the lmplementation of Street Children Development Policy in Social Branch Office of West Jakarta has run well, Social Branch Office of West Jakafta already has several Children's Social lnstitutions, one of which is Children's Social lnstitutions 4 Cengkareng, and there is also an NGO (Non-governmental organization) Uswatun hasanah in West Jakarta. Even though the Social Branch Office of West Jakarta has implemented the street children development well, there are still obstacles in fostering street children who come from street children, families of street children, and the lack of public information on dealing with street children. Social Branch Office of West Jakarta has an effort to overcome these obstacles, by collaborating with the Civil Service Police Unit of lndonesia and the Police to control and supervise street children, the children's social institutions participate in supervising the development of street children, P3S officers (social control service officers) of the Social Branch Office of West Jakarta reaches back to the street children and will be handed back to the orphanage for their guidance, Social Branch Office of West Jakarta collaborates with the Children's Social lnstitution for the social rehabilitation of street children
Improving Service Quality of A Private Hospital to Provide Satisfaction Of BPJS Participants Singgih, Rahadi Pratomo; Pratiwi, Ayu; Yusyanah, Yusyanah; Sari, Mira Permata; Poernomo, Baby
Civil Officium: Journal of Empirical Studies on Social Science Vol. 3 No. 2 (2023)
Publisher : Perkumpulan Alumni dan Santri Mahyajatul Qurro'

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53754/civilofficium.v3i2.682

Abstract

Health services are the most basic public services that must be carried out by the government to achieve a prosperous society. It is on this basis that the Government needs to improve the quality of public health with social security, namely the National Health Insurance (JKN), through the Health Social Security Administration Agency (BPJS). The focus of this research is how on the quality of health services provided by a private hospital to BPJS participants. This is a qualitative research with a case study approach. This study aims to answer the questions about the quality of service at hospital X in Bogor City for BPJS participants and what efforts should be made to provide satisfaction to BPJS participants. Data collection was carried out by observation, documentation, and semi-structured interviews with ten BPJS participants and an expert in the field of public policy. The results of this study indicate that the service quality of hospital X in Bogor City that consists of tangible, reliability, responsiveness, assurance and empathy still needs to be improved to provide satisfaction to BPJS health participants.  
The Importance of Interpersonal Communication Competence for Fresh Graduates in Facing the Industrial World Singgih, Rahadi Pratomo; Sari, Mira Permata; Pratiwi, Ayu; Yusyanah, Yusyanah
SEIKAT: Jurnal Ilmu Sosial, Politik dan Hukum Vol. 3 No. 1 (2024): SEIKAT: Jurnal Ilmu Sosial, Politik dan Hukum, Februari 2024
Publisher : LPPM Sekolah Tinggi Ilmu Ekonomi 45 Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/seikat.v3i1.1143

Abstract

Orang yang memiliki kemampuan sosial dan dapat berkomunikasi dengan baik cenderung lebih berhasil dibanding dengan mereka yang tidak memiliki kemampuan tersebut, dan salah satu faktor yang banyak menentukan keberhasilan dalam menjalin komunikasi dengan orang lain adalah kompetensi interpersonal. Penelitian ini ditujukan untuk menjawab pertanyaan bagaimana kompetensi komunikasi interpersonal fresh graduates apa yang harus dilakukan untuk mempersiapkan fresh graduate agar memiliki kompetensi komunikasi interpersonal. Pengumpulan data dilakukan melalui wawancara semi terstruktur kepada 10 Human Resources Manager yang telah memiliki pengalaman dalam merekrut fresh graduate selama lebih dari 5 tahun. Hasil penelitian menunjukkan bahwa para fresh graduates masih harus meningkatkan kualitasnya dalam komunikasi interpersonal khususnya kemampuan berinisiasi, manajemen konflik, empati, kesetaraan, kemampuan mendengarkan, komunikasi efektif, kesadaran diri, dan Kerjasama tim.
The Importance of Village Apparatus Performance Improvement for Quality Public Services Sari, Mira Permata; Singgih, Rahadi Pratomo
Jurnal Ilmiah Global Education Vol. 5 No. 2 (2024): JURNAL ILMIAH GLOBAL EDUCATION, Volume 5 Nomor 2, Juni 2024
Publisher : LPPM Institut Pendidikan Nusantara Global

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/jige.v5i2.2760

Abstract

Village apparatus are public service staff who have duties and responsibilities for services to the community and assist the village head in carrying out his duties to provide services to the community expectations. Therefore, village apparatus is required to have commitment, ability, skills, and feelings of sincere concern and require a high sense of empathy in carrying out their duties to serve the community. The hope is that the community will feel comfortable and satisfied with receiving services from village staff in resolving all administrative problems. However, this is not the case with what happens in the field. There are still many complaints from the public regarding the services provided by the apparatus at the village office. This research is aimed at answering the question of how public services are implemented in village offices in 5 provinces in Indonesia, namely West Java, Data collection was carried out using documentation and semi-structured interviews with community members and staff at the village office. The results of the research show that the indicators of service quality have not been implemented by staff in village offices in Indonesia. Apart from that, the quality of service of staff must be improved through training programs.
The Urgency of Agile Leadership Training to Produce Competitive Startups in the Vuca Era Singgih, Rahadi Pratomo; Sari, Mira Permata
Jurnal Ilmiah Global Education Vol. 5 No. 2 (2024): JURNAL ILMIAH GLOBAL EDUCATION, Volume 5 Nomor 2, Juni 2024
Publisher : LPPM Institut Pendidikan Nusantara Global

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/jige.v5i2.2765

Abstract

In Indonesia, many types of start-up businesses or start-up companies have started to emerge and are growing very rapidly. We can easily find start-up companies in various sectors. Of these startups, some are expected to emerge from campuses through student startups that have big ideas and ideas and are supported by business incubators at each university. However, unfortunately, not all student startups can run smoothly. Many of them failed and were eventually forced to close. One of the reasons is the lack of guidance and training from the university where he attends. The important provision that must be given now is how to become an agile leader or entrepreneur in the current VUCA era. This research is aimed at answering the question of how training or guidance is provided by universities to startup management students, and how 'Agile Leadership' training is implemented. This is qualitative research with a case study approach at the XYZ campus in Jakarta. Data collection was carried out using semi-structured interviews with 15 startup management students. The results of this research show that "agile leadership" training is very important to be given to startup management students so they can understand how to deal with change and uncertainty in the VUCA era.
The Effects of Organizational Inertia and Dynamic Capability on Firm Performance: Business Model Innovation as a Mediating Variable at Small Industry of Rendang in West Sumatera Sari, Mira Permata; Games, Donard; Sari, Dessy Kurnia
Dinasti International Journal of Education Management And Social Science Vol. 5 No. 4 (2024): Dinasti International Journal of Education Management and Social Science (April
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v5i4.2591

Abstract

This study aims to explore the knowledge management challenges faced by Rendang IKMs in the context of organizational inertia as a barrier and unordinary competencies as antecedents to achieving superior performance in the domestic and global markets. At the same time, know the role of business model innovation in relation to the performance of the IKM business. The research analyzed data from 105 IKM Rendang in West Sumatra and found that despite being in a state of stagnation or inertia, these businesses can still generate profits. However, inertia must still be minimized by innovating. Meanwhile, the unordinary capability (dynamic capability) that dominates rendang entrepreneurs is absorptive capability, indicating that while SMEs have enough knowledge to understand tastes and market conditions, they struggle to transform this knowledge into viable companies. Business model innovation plays a vital role in reducing company stagnation and enhancing dynamic capabilities in implementation. Moreover, it can mitigate the risk of innovation failure, a fear often faced by rendang entrepreneurs, and provide space for converting knowledge into effective strategies and products
Dinamika Self-Adjustment Pegawai Baru DP3AP2KB Provinsi Jawa Tengah Sari, Mira Permata; Aldila Dyas Nurfitri
Inaba Journal Of Psychology Vol. 3 No. 2 (2025): Inaba Journal of Psychology, Vol. 3, Issue. 2, 2025
Publisher : Universitas Indonesia Membangun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56956/ijop.v3i2.420

Abstract

Penelitian ini bertujuan memahami dinamika penyesuaian diri (self-adjustment) pegawai baru di DP3AP2KB Provinsi Jawa Tengah. Penyesuaian diri merupakan proses penting dalam menghadapi perubahan lingkungan kerja, terutama saat memasuki masa awal penempatan. Penelitian ini menggunakan pendekatan kualitatif dengan desain studi kasus dan melibatkan tiga partisipan yang dipilih secara purposive. Data dikumpulkan melalui wawancara mendalam dan dianalisis berdasarkan enam aspek penyesuaian diri menurut Schneiders (1964). Hasil penelitian menunjukkan bahwa meskipun menghadapi tantangan seperti tekanan emosional, perbedaan sistem kerja, dan kelelahan fisik, seluruh partisipan mampu menunjukkan respons adaptif. Faktor yang memengaruhi proses adaptasi antara lain pengalaman kerja sebelumnya, kondisi psikologis, dan dukungan sosial. Strategi yang digunakan meliputi penerimaan situasi, kemauan belajar, dan komunikasi terbuka. Penelitian ini merekomendasikan pentingnya program orientasi yang mendukung proses adaptasi pegawai baru serta perlunya keterbukaan individu terhadap proses belajar.
Pengaruh Penerapan Modernisasi Sistem Administrasi Perpajakan Dan Kesadaran Wajib Pajak Terhadap Tingkat Kepatuhan Wajib Pajak Pada Kantor Pelayanan Pajak Pratama Jakarta Koja Suffaeroh, Siti; Sari, Mira Permata
Jurnal Ilmu Administrasi Publik Vol. 4 No. 3: Mei 2024
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jiap.v4i3.3848

Abstract

The implementation of the Modernization of the Tax Administration System which covers the areas of organizational structure, Business Process and Information and Communication Technology, human resource management (HR) and the implementation of good governance is the government's effort to increase the level of taxpayer compliance. In addition to the tax administration system, taxpayer awareness is one of the factors that influence the level of taxpayer compliance. The purpose of this study was to determine and analyze the effect of Modernization of the Tax Administration System and Taxpayer Awareness on the Compliance Level of Individual Taxpayers at the Jakarta Koja Primary Tax Service Office. This research method uses a quantitative descriptive approach. Respondents in this study were 100 individual taxpayers using nonprobability sampling technique. Methods of data analysis in this study using multiple linear regression analysis. The conclusion from the results of this study is that there is a positive and significant influence on the implementation of modernization of the tax administration system and awareness of taxpayers on individual taxpayer compliance at KPP Pratama Koja.
Pengaruh Budaya Organisasi, Lingkungan Kerja Dan Disiplin Terhadap Kinerja Pegawai Penanganan Prasarana Dan Sarana Umum (PPSU) Pada Kelurahan Jelambar Baru Jakarta Barat Singgih, Rahadi Pratomo; Sari, Mira Permata
SECAD Vol 1 No 2 (2021): JURNAL SECAD
Publisher : SECAD

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Abstract

Penelitian ini membahas tentang pengaruh budaya organisasi, lingkungan kerja dan disiplin terhadap kinerja Penanganan Prasarana Dan Sarana Umum (PPSU) Pada Kelurahan Jelambar Baru Jakarta Barat. Karena keterbatasan waktu dan intensitas penelitian maka peneliti membatasi variabel yang diteliti yaitu budaya organisasi, lingkungan kerja dan disiplin (X) dan kinerja karyawan (Y). Ruang lingkup pada penelitian ini hanya dibatasi pada pengaruh budaya organisasi, lingkungan kerja dan disiplin terhadap kinerja Penanganan Prasarana Dan Sarana Umum (PPSU) Pada Kelurahan Jelambar Baru Jakarta Barat. Pendekatan dalam penelitian ini adalah pendekatan kuantitatif, dan Jenis penelitian yang digunakan dalam penelitian ini adalah penelitian kuantitatif dengan pendekatan deskriptif. Populasi dalam penelitian ini yaitu 65 petugas Penanganan Prasarana Dan Sarana Umum (PPSU) Pada Kelurahan Jelambar Baru Jakarta Barat. Penelitian ini menggunakan kuesioner sebagai alat pengumpulan data yaitu terkait dengan budaya organisasi, lingkungan kerja dan disiplin terhadap kinerja pegawai. Berdasarkan hasil penelitian ditemukan bahwa terdapat pengaruh yang positif budaya organisasi, disiplin dan lingkungan kerja bersama-sama terhadap kinerja pegawai Penanganan Prasarana Dan Sarana Umum (PPSU) Pada Kelurahan Jelambar Baru Jakarta Barat. Melalui uji signifikasi dengan menggunakan distribusi F, diperoleh nilai Fhitung sebesar (85,316) > Ftable sebesar (2,75) sehingga berdasarkan hasil yang diperoleh tersebut maka Ho ditolak dan H4 diterima. Hal ini menunjukkan bahwa secara bersama-sama budaya organisasi, disiplin dan lingkungan kerja bersama-sama terhadap kinerja pegawai Penanganan Prasarana Dan Sarana Umum (PPSU) Pada Kelurahan Jelambar Baru Jakarta Barat. 80,8% keragaman variabel kinerja pegawai disebabkan oleh perbedaan variabel budaya organisasi, disiplin dan lingkungan kerja, sisanya sebanyak 19,5% disebabkan oleh faktor lain.
Pengaruh Prestasi Kerja, Koordinasi Dan Profesionalisme Kerja Terhadap Kinerja Pegawai Pada Kecamatan Johar Baru Jakarta Pusat Sari, Mira Permata; Singgih, Rahadi Pratomo
SECAD Vol 2 No 1 (2022): JURNAL SECAD
Publisher : SECAD

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Abstract

Dari hasil pengamatan yang penulis lakukan di Kecamatan Johar Baru masih terlihat beberapa fenomena: Perangkat kelurahan belum menjalankan tugas dan kewenangan yang dimiliki secara profesional, Masih ada pegawai yang memiliki kinerja dan dedikasi yang tinggi tidak mendapatkan penghargaan sesuai dengan pengabdiannya tersebut, Koordinasi antar unit belum bahkan relatif kurang mendukung sistem pelayanan yang memuaskan. Hal ini terlihat pada waktu menangani pelayanan, para petugas teknis masih melakukan kegiatan-kegiatan di tempat tinggalnya, sehingga proses koordinasi sulit dilakukan. Pendekatan penelitian yang digunakan dalam penelitian ini adalah pendekatan kuantitatif. Populasi dalam penelitian ini adalah seluruh pegawai yang berada di Kantor Kecamatan Johar Baru Jakarta Pusat sebanyak 54 orang. Teknik pengambilan sampel penelitian ini diambil menggunakan teknik sampel jenuh. Sampling jenuh adalah sampel yang mewakili jumlah populasi. Berdasarkan hasil penelitian ditemukan bahwa terdapat pengaruh yang positif prestasi kerja, koordinasi dan profesionalisme kerja pegawai bersama-sama terhadap kinerja pegawai pada Kecamatan Johar Baru Jakarta Pusat. Melalui uji signifikasi dengan menggunakan distribusi F, diperoleh nilai Fhitung sebesar (20,057) > Ftable sebesar (2,78) sehingga berdasarkan hasil yang diperoleh tersebut maka Ho ditolak dan H4 diterima. Hal ini menunjukkan bahwa secara bersama-sama prestasi kerja, koordinasi dan profesionalisme kerja pegawai bersama-sama terhadap kinerja pegawai pada Kecamatan Johar Baru Jakarta Pusat. 54,6% keragaman variabel kinerja pegawai disebabkan oleh perbedaan variabel prestasi kerja, koordinasi dan profesionalisme kerja pegawai, sisanya sebanyak 45,4% disebabkan oleh faktor lain
Co-Authors Aldila Dyas Nurfitri Ayu Pratiwi, Ayu Donard Games Poernomo, Baby Sari, Dessy Kurnia Singgih, Rahadi Pratomo Suffaeroh, Siti yusyanah, yusyanah