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All Journal Community Development Journal: Jurnal Pengabdian Masyarakat Batara Wisnu : Indonesian Journal of Community Services Journal Of Human And Education (JAHE) NUSANTARA: Jurnal Pengabdian Kepada Masyarakat Jurnal Pengabdian Masyarakat KINERJA : Jurnal Ekonomi dan Bisnis
chusnah, Chusnah
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Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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Journal : KINERJA : Jurnal Ekonomi dan Bisnis

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PENGARUH KOMUNIKASI INTERNAL DAN BUDAYA ORGANISASI TERHADAP PRODUKTIFITAS KERJA KARYAWAN DI PT. DUTA LASERINDO METAL chusnah, Chusnah; Hidayati, Retno
Kinerja Vol 1 No 02 (2018): Kinerja : Jurnal Ekonomi dan Bisnis
Publisher : Fakultas Ekonomi dan Bisnis Universitas Islam As-Syafi'iyah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34005/kinerja.v1i02.446

Abstract

Penelitian ini dilatarbelakangi karena masih banyaknya para pakar dan praktisi yang kurangperhatiannya terhadap budaya organisasi dan komunikasi padahal budaya organisasi dankomunikasi internal dapat di gunakan sebagai salah satu alat manajemen untuk meningkatkanproduktifitas. Objek penelitian dan sampel dalam penelitian ini adalah karyawan PT. DutaLaserindo Metal sejumlah 40 karyawan. Teknik pengumpulan data dilakukan baik primerataupun sekunder yaitu kuesioner, observasi, data kepustakaan dan dokumen. Metode analisa datayang digunakan adalah korelasi sederhana dan berganda serta regresi sederhana dan berganda.Melalui uji hipotesa yang pertama, yaitu Uji T diketahui nitai T hitung > T tabel (5,781 > 2,024) dansignifikansi 0,000 < 0,05 artinya Terdapat pengaruh yang signifikan antara komunikasi internal(X1) dengan produktifitas kerja karyawan (Y). Kedua, yaitu Uji T diketahui nilai T hitung > T tabel(7,667 > 2,024) dan signifikansi 0,000 < 0,05 artinya Terdapat pengaruh yang signifikan antarabudaya organisasi (X2) dengan produktifitas kerja karyawan (Y). Ketiga, yaitu nilai F hitung =36,841 > F tabel = 3,25 dengan signifikansi sebesar 0,000 < 0,05 artinya bahwa terdapat pengaruhsignifikan antara komunikasi internal dan budaya organisasi secara simultan terhadapproduktifitas kerja karyawan di PT Duta Laserindo Metal.
ANALISIS TINGKAT KEPUASAN PELANGGAN TERHADAP KINERJA Arisandi, Devy; Thaha, Atifah; Chusnah, Chusnah
Kinerja Vol 2 No 02 (2019): Kinerja : Jurnal Ekonomi dan Bisnis
Publisher : Fakultas Ekonomi dan Bisnis Universitas Islam As-Syafi'iyah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34005/kinerja.v2i02.798

Abstract

Increasing public awareness about the health of the strong competition in the business world, especially the health of their field laboratorium.Never measurement of customer satisfaction, this is the basic of this research is finding a match between the interest rate the elements of service according to the customer with the work done by the company. The study was conducted in the Clinical Laboratory Westerindo Jakarta with 340 respondents. Data collected through questionnaires covered. Analyses were performed using methods Customer Satisfaction Index (CSI) and Importance Performance Analysis (IPA). The result of CSI is 0723, where the value is in the category "Satisfied" on the performance conducted by the Clinical Laboratory Westerindo. Analysis of customer satisfaction was less satisfied with Tangible indicators (-0.58). Result from IPA respectively each mapped attribute in the Cartesian Diagram which 9 attributes located in quadrant I (20%) less satisfied, 13 attributes located in quadrant II (28.9%) very satisfied, 15 attributes located in quadrant III (33.3%) quite satisfied, 8 attributes located in quadrant IV (17.7%) satisfied. Recommendations addressed to the Clinical Laboratory Westerindo to pay attention to the gap and the weak attributes in each quadrant.
PENGARUH DISIPLIN KERJA DAN MOTIVASI KERJA TERHADAP KINERJA KARYAWAN PADA PT. SGI Chusnah, Chusnah; Purwanti, Heni
Kinerja Vol 2 No 02 (2019): Kinerja : Jurnal Ekonomi dan Bisnis
Publisher : Fakultas Ekonomi dan Bisnis Universitas Islam As-Syafi'iyah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34005/kinerja.v2i02.800

Abstract

In this study, the authors took the title "The Effect of Work Discipline and Motivation on employee performance on PT. SGI ". The purpose of this study was to determine the effect of work discipline, and motivation on employee performance partially or simultaneously. Based on the results of data analysis and partial discussion of work discipline (X1) a positive and significant effect on employee performance. Motivation (X2) partially has a positive and significant effect on employee performance. Simultaneously work discipline and motivation have a positive and significant effect on employee performance. The results of the study simultaneously from the influence of work discipline and motivation on employee performance obtained 53.4% while the remaining 46.6% was influenced by other variables not included in this study
PENGARUH KEMUDAHAN DAN KEAMANAN TERHADAP KEPUASAN KONSUMEN FINTECH Chusnah, Chusnah; Indriana, Khairunnisa Tri
Kinerja Vol 3 No 02 (2020): Kinerja : Jurnal Ekonomi dan Bisnis
Publisher : Fakultas Ekonomi dan Bisnis Universitas Islam As-Syafi'iyah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34005/kinerja.v3i02.1280

Abstract

This research’s purpose is to know the effect of “Safety and Easiness Impact to Fintech’s Consumer Satisfaction” of Dana Application. This research had more than 35.000.000 population of DANA user, with sample of 96 respondents. The examination instrumental is by using validity and reliability test. Classical assumption test that used in this research is normality, multicorneallity, heteroscedasticity, and autocorrelation. Analytical method that used in this research is simple regretion, correlation, coefficient of determination and partial hypothesis testing, and t testing. Based on analytical data result and discussion, easiness is giving positive and significant impact to consumer satisfaction with thitung 8,699 < ttabel 1,661 with satisfaction level of 0,000 < 0,005, the correlation value is 0.668 which mean it have strong relation and coefficient of determination of 0,446 with percentage of easiness variable at 44,6% while the rest of value is effected by other factors. Partial safety gives positive and significant impact to consumer satisfaction with thitung 9,443 < ttabel 1,661 with significance level of 0,000 < 0,005, with correlation value at 0,698 which mean it have strong relation and coefficient of determination at 0,487 point with percentage of easiness variable at 48,7% while the rest of the value is effected by other factors.
ANALISIS FAKTOR YANG MEMPENGARUHI PERPINDAHAN MEREK (BRAND SWITCHING) PENGGUNA JARINGAN OPERATOR TRI KE OPERATOR LAIN DI MASA PEMBELAJARAN ONLINE SAAT PANDEMI COVID -19 Chusnah, Chusnah; Zahratunnisa, Zahratunnisa
Kinerja Vol 4 No 01 (2021): Kinerja : Jurnal Ekonomi dan Bisnis
Publisher : Fakultas Ekonomi dan Bisnis Universitas Islam As-Syafi'iyah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34005/kinerja.v4i01.1552

Abstract

This researchs purpose to know some factors that influence brand switching Tri operator user to another operator and get result from the pre-survey include the ef ect of product atribute, variety seeking, promotion and price on brand switching. Thisresearch obtained via by questionnaire to 96 respondents which become Tri operator user to students at the As- syafi'iyah Islamic University with population 3.850. Analyst data method that used is regression analysis, correlation, coef icient of determination and hypothesis test. Based on analyst data result, partially product attributes give positive and significant ef ect on brand switching. Variety seeking give positive and significant ef ect on brand switching. Promotion give ositive and significant ef ect on brand switching. Price give positive and significant ef ect on brand switching.
PENGARUH MOTIVASI KERJA DAN TOTAL QUALITY CONTROL (TQC) TERHADAP KINERJA KARYAWAN (Studi Kasus PT.Sansyu Precision Indonesia) Chusnah, Chusnah; Khoridah, Lulu Arifatun
Kinerja Vol 4 No 02 (2021): Kinerja : Jurnal Ekonomi dan Bisnis
Publisher : Fakultas Ekonomi dan Bisnis Universitas Islam As-Syafi'iyah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34005/kinerja.v4i02.1691

Abstract

PT. Sansyu Precision Indonesia is a manufacturing company engaged in injection molding. This study aims to determine the effect of work motivation and total quality control on employee performance.The sample used in this study were permanent employees as many 65 respondents with a purposive technique. The data analysis method used is regression and hypothesis testing.Based on the results of data analysis and hypothesis testing, it is known that work motivation and total quality control have a positive and significant effect on employee performance at PT. Sansyu Precision Indonesia. The amount of influence given by the variable Work Motivation and Total Quality Control on Employee Performance is 56.4% while the remaining 43.6% is influenced by other variables which are not researched or discussed in this study.
ANALISIS PENGEMBANGAN KARIR DAN KOMITMEN ORGANISASI TERHADAP KINERJA KARYAWAN Hardjokusumo, Heri Sukamto; Chusnah, Chusnah; Devi, Febriyanti Monica
Kinerja Vol 4 No 02 (2021): Kinerja : Jurnal Ekonomi dan Bisnis
Publisher : Fakultas Ekonomi dan Bisnis Universitas Islam As-Syafi'iyah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34005/kinerja.v4i02.1795

Abstract

This study aims to determine the effect of Career Development and Organizational Commitment on Employee Performance at PT. Bank Tabungan Negara (PERSERO) Tbk. Bekasi Sharia Branch Office. This research was conducted on employees of Bank BTN Syariah Bekasi, the sample in this study amounted to 67 people using a saturated sampling technique (non-probability sampling). The data analysis methods used in this research are validity test, reliability test, classical assumption test, regression analysis, correlation analysis, coefficient of determination, t test and f test using SPSS 25 program. Based on the results of data analysis and hypothesis testing that has been done, it shows that partially Career Development variable (X1) has a positive and significant effect on Employee Performance (Y) with a sig value of 0,000 < 0,05 and t count 4,748 > t table 1,999. While the variable Organizational Commitment (X2) has a positive and significant effect on Employee Performance (Y) with a sig value of 0,000 < 0,05 and t count 4,520 > t table 1,999. The results of the coefficient of determination test (R2) of 0,553, this indicates that the variables of Career Development and Organizational Commitment have an influence on Employee Performance of 55,3% while the remaining 44,7% is influenced by other variables not used in this study.
PENGARUH PELAYANAN PRIMA, KEPUASAN PELANGGAN DAN LOKASI TERHADAP LOYALITAS PELANGGAN Chusnah, Chusnah; Syukhul, Muhammad
Kinerja Vol 5 No 01 (2022): Kinerja : Jurnal Ekonomi dan Bisnis
Publisher : Fakultas Ekonomi dan Bisnis Universitas Islam As-Syafi'iyah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34005/kinerja.v5i01.2081

Abstract

This study aims to determine the effect of excellent service, customer satisfaction and location, on customer loyalty at PT. Binajasa Abadi Karya. This study uses primary data, by distributing questionnaires through the G-form. The research sample is 82 companies that use services or are tenants at PT. Binajasa Abadi Karya. The data analysis method used multiple linear regression. The results showed that partially excellent service, customer satisfaction and location had a positive and significant effect on customer loyalty. Results of F-test showed that excellent service, customer satisfaction and location simutaneously affect customer loyalty, with an adjusted R-square value of 46.1%.
PERAN KOMPENSASI SEBAGAI VARIABEL MODERASI PADA PENGARUH DISIPLIN KERJA TERHADAP KINERJA KARYAWAN Dunggio, Maryam; Chusnah, Chusnah; Sukatmajaya, Ahmad; Maulidiya, Aufia
Kinerja Vol 5 No 02 (2022): KINERJA : Jurnal Ekonomi dan Bisnis
Publisher : Fakultas Ekonomi dan Bisnis Universitas Islam As-Syafi'iyah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34005/kinerja.v5i02.2353

Abstract

This study aims to analyze the effect of work discipline and compensation on employee performance. In addition, this study aims to test the moderation effect of compensation variables in strengthening the influence of work discipline on employee performance. The study was conducted using a sample of 67 employees of the production department at PT. SS Danisa Nusantara. The data analysis method in this study used the SEM-PLS model. The results of the study proved that work discipline has a positive and significant effect on employee performance. Compensation has no significant effect on employee performance. The results of moderation effect testing showed that interaction had no significant effect on employee performance. Therefore compensation can be expressed as a moderator homologizer variable, which has the potential to become a moderating variable.
PENGARUH KUALITAS PRODUK DAN CITRA MEREK TERHADAP KEPUTUSAN PEMBELIAN PRODUK KECANTIKAN DARI PT MANDOM ( Studi Kasus Pada Konsumen Toko Kosmetik Watsons Di Pondok Gede) Chusnah, Chusnah; Nurlailasari, Rita
Kinerja Vol 6 No 01 (2023): KINERJA
Publisher : Fakultas Ekonomi dan Bisnis Universitas Islam As-Syafi'iyah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34005/kinerja.v6i01.2716

Abstract

Penelitian ini untuk mengetahui pengaruh Kualitas Produk dan Citra Merek Terhadap Keputusan Pembelian Produk Kecantikan dari PT Mandom pada Konsumen Toko Kosmetik Watsons di Pondok Gede, penelitian ini mengunakan 96 konsumen sebagai sample. Uji validitas dan reliabilitas digunakann utk menguji instrument penelitian, analisis data di awali dengan melakukan uji asumsi kelasik. Analisis data selanjutnya menggunakan analisis regresi dan korelasi, Determinasi, terahkir di lakukan uji t dan uji f. Berdasarkan hasil penelitian secara parsial menunjukan bahwa kualitas produk memiliki pengaruh positif dan signifikan terhadap keputusan pembelian produk kecantikan dari PT Mandom dengan signifikansi 0,034<0,05 dan thitung sebsesar 2,156 dan untuk citra merek secara parsial juga menunjukan bahwa citra merek memiliki pengaruh positif dan signifikan terhadao keputusan pembelian produk kecantikan dari PT Mandom signifikansi 0,000<0,05 dan thitung sebsesar 6,261. Sedangkan hasil pengujian secara simultan diketahui bahwa kualitas produk dan citra merek berpengaruh secara simultan terhadap keputusan pembelian produk kecantikan dari PT Mandom.
Co-Authors Asman Asman Azara, Ekta Devi, Febriyanti Monica Devy Arisandi Dunggio, Maryam Euis Bandawaty Hardjokusumo, Heri Sukamto Heny Herawati Heny Herawati Indriana, Khairunnisa Tri Khoridah, Lulu Arifatun M. Ridwan Maulidiya, Aufia Muhammad Ridwan Nasution, Chodijah Nurlailasari, Rita Nurulhuda, Elly Soraya Patriandari, Patriandari Purwanti, Heni Retno Hidayati Scorita, Kurnia Budhy Sri Lestari SRI LESTARI Sugiana, Ugi Sukadmaja, Ahmad SUKAMTO, HERI Sukatmadjaya, Ahmad Sukatmajaya, Ahmad Suldina, Farida Sunardi Sunardi Sunaryo Sunaryo Syukhul, Muhammad Thaha, Atifah Waskito, Meindro Zahratunnisa, Zahratunnisa