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All Journal Media Trend: Berkala Kajian Ekonomi dan Studi Pembangunan Syntax Literate: Jurnal Ilmiah Indonesia SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan Jambura Economic Education Journal Management Studies and Entrepreneurship Journal (MSEJ) Yumary: Jurnal Pengabdian kepada Masyarakat Jurnal Ilmiah Wahana Pendidikan JUKESHUM: Jurnal Pengabdian Masyarakat Bima Journal : Business, Management and Accounting Journal Jurnal Abdimas Kartika Wijayakusuma Unram Journal of Community Service (UJCS) Al-Buhuts (e-journal) JDEP (Jurnal Dinamika Ekonomi Pembangunan) Journal of Business Management and Economic Development Pancasila International Journal of Applied Social Science Journal of Regional Economics and Development VISA: Journal of Vision and Ideas Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Imaningsih, Niniek
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Optimalisasi kepatuhan pajak melalui verifikasi, validasi data, dan pemanfaatan teknologi di wilayah UPTB 1 Surabaya Latifah, Mutiara; Fadil, Cholid; Imaningsih, Niniek
SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan Vol 9, No 4 (2025): Juli
Publisher : Universitas Muhammadiyah Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31764/jpmb.v9i4.31520

Abstract

AbstrakRendahnya kepatuhan wajib pajak menjadi kendala utama dalam optimalisasi penerimaan Pajak Bumi dan Bangunan (PBB) di wilayah Unit Pelaksana Teknis Badan (UPTB) 1 Surabaya, yang meliputi Kecamatan Semampir, Krembangan, Kenjeran, Bulak, Bubutan, dan Pabean Cantikan. Penelitian pengabdian ini bertujuan meningkatkan kepatuhan wajib pajak melalui verifikasi dan validasi data objek pajak serta pemanfaatan teknologi digital. Mitra sasaran adalah Badan Pendapatan Daerah Kota Surabaya tepatnya UPTB 1 Surabaya, dengan keterlibatan sekitar 30 mahasiswa sebagai tim pelaksana. Kegiatan diawali dengan koordinasi intensif bersama perangkat RT/RW untuk mendukung sosialisasi dan penyebaran informasi kepada masyarakat. Metode pelaksanaan terdiri dari enam tahapan utama: (1) kunjungan door to door ke lokasi objek pajak untuk menyerahkan surat himbauan dan menginformasikan kewajiban pembayaran, (2) verifikasi dan validasi data objek pajak dengan mendokumentasikan kondisi lapangan menggunakan berita acara dan foto, (3) input data hasil verifikasi ke platform digital Bapenda secara real-time, (4) pelaksanaan layanan MOBLING (mobil keliling) di balai kelurahan untuk memudahkan masyarakat membayar pajak, (5) evaluasi serta tindak lanjut pembaruan data oleh petugas Bapenda, dan (6) monitoring berkelanjutan untuk memastikan akurasi dan kepatuhan pajak. Hasil kegiatan menunjukkan peningkatan akurasi data objek pajak, pengurangan duplikasi, serta peningkatan kesadaran dan kepatuhan wajib pajak membayar PBB. Secara kuantitatif, realisasi penerimaan PBB meningkat sebesar 8,74% selama Agustus–Desember 2024. Kegiatan ini juga mempercepat proses administrasi dan meningkatkan transparansi pengelolaan pajak. Dengan demikian, pengabdian ini memberikan kontribusi signifikan dalam meningkatkan kepatuhan pajak dan pendapatan daerah di wilayah UPTB 1 Surabaya. Kata kunci: kepatuhan wajib pajak; verifikasi; validasi; objek pajak; platform digital. AbstractLow taxpayer compliance has been a major obstacle to optimizing Land and Building Tax (PBB) revenue in the Technical Implementation Unit (UPTB) 1 Surabaya, covering Semampir, Krembangan, Kenjeran, Bulak, Bubutan, and Pabean Cantikan districts. This community service research aims to enhance taxpayer compliance through verification and validation of tax object data and the utilization of digital technology. The partner is the Surabaya Regional Revenue Agency, specifically UPTB 1 Surabaya, involving about 30 students as the implementation team. The activity began with intensive coordination with RT/RW officials to support socialization and information dissemination to the community. The implementation method consists of six main stages: (1) door-to-door visits to tax object locations to deliver appeal letters and inform payment obligations, (2) verification and validation of tax object data by documenting field conditions with official reports and photos, (3) real-time data input of verification results into the Bapenda digital platform, (4) mobile service (MOBLING) at the village hall to facilitate tax payments, (5) evaluation and follow-up data updates by Bapenda officers, and (6) continuous monitoring to ensure data accuracy and tax compliance. The results show improved accuracy of tax object data, reduced duplication, and increased taxpayer awareness and compliance in paying PBB. Quantitatively, PBB revenue realization increased by 8.74% from August to December 2024. This activity also accelerated administrative processes and enhanced transparency in tax management, thus significantly contributing to improved tax compliance and regional revenue in UPTB 1 Surabaya. Keywords: taxpayer compliance; verification; validation; tax objects; digital platforms.
Strategy to Improve Restaurant Taxpayer Discipline Through Issuing Warning Letters: Strategi Meningkatkan Kedisiplinan Wajib Pajak Restoran Melalui Pemberian Surat Teguran Choirunnisa, Salsa; Imaningsih, Niniek; Fadil, Cholid
Jukeshum: Jurnal Pengabdian Masyarakat Vol. 5 No. 2 (2025): Edisi Juli 2025
Publisher : Universitas Haji Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51771/jukeshum.v5i2.1382

Abstract

The strategy of directly delivering warning letters to restaurant taxpayers has proven effective in improving taxpayer discipline in Surabaya. This is reflected in the 50.11% increase in Restaurant Tax (PBJT) realization. Direct interaction between tax officers and taxpayers also provides education on the importance of tax payments and their benefits for regional development. Challenges faced, such as taxpayer resistance and restaurant closures, can be addressed through a proper approach and flexible delivery schedules. This study concludes that delivering warning letters is a strategic step to encourage tax compliance, ultimately contributing to an increase in Regional Original Revenue (PAD). Future recommendations include enhancing tax awareness programs and developing technology-based methods for delivering warning letters to improve efficiency.
Strategi Peningkatan Kesadaran PBB Melalui Mobil Keliling Bapenda UPTB 3 Sawahan, Surabaya Naurah, Adinda Putri; Imaningsih, Niniek; Fadil, Cholid
Yumary: Jurnal Pengabdian kepada Masyarakat Vol. 6 No. 1 (2025): September
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/yumary.v6i1.4137

Abstract

Purpose: This research explores the effectiveness of the mobile car program initiated by the Regional Revenue Agency (Bapenda) UPTB 3 Surabaya City to increase public awareness of Land and Building Tax (PBB). Methodology: This research is a qualitative study with a descriptive design, which is a benchmark for participation in the effectiveness of PBB voting. This study describes the role and strategies of the PBB mobile car. Results: According to several sources, the PBB mobile car program in Sawahan District, Surabaya received a positive response from the community. Increased insight into taxation and simplification of the administrative process.  The main strategy for mobile cars is to choose strategic places, such as markets and public places, with a regular schedule with friendly and communicative officers. Conclusion: The mobile car program in Sawahan District, Surabaya, significantly increased public awareness of PBB. The public is easier to reach, educated with clearer information, and makes the tax payment process easier for the government. This program received positive responses from both taxpayers and related officers, although challenges in expanding public reach and understanding remain. Limitation: This study was conducted only at Bapenda UPTB 3, Sawahan District, Surabaya. Contribution: This research can increase public awareness, especially in Sawahan District, Surabaya, regarding the payment of PBB and as an evaluation material for Bapenda UPTB 3, Surabaya City Government to improve services in the field of PBB Payments to increase income and manage regional development.
Analysis Influence Growth Economy, Level Wages Minimum and Level Education to Unemployment in Pamekasan Regency Rohani, Alya; Imaningsih, Niniek
Journal of Regional Economics and Development Vol. 3 No. 1 (2025): November
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/jred.v3i1.917

Abstract

This study aims to determine the effect of economic growth, minimum wage levels, and education levels on the unemployment rate in Pamekasan Regency in the period 2014–2023. The background of the study is based on the problem of unemployment which remains a significant issue in regional development, where high unemployment is related to fluctuations in economic growth, minimum wage policies, and low educational attainment of the community. This study uses a quantitative method with multiple linear regression analysis, while research data was obtained from the Central Statistics Agency (BPS) of Pamekasan Regency. The results show that economic growth has a negative effect on unemployment, so that economic improvement can reduce the number of unemployed. The minimum wage variable has a positive effect, which means that wage increases tend to increase unemployment due to limited labor absorption capacity. Meanwhile, the level of education has a negative and significant effect, meaning that the higher the community's education, the lower the unemployment rate. Simultaneously, all three variables are proven to have a significant effect on unemployment in Pamekasan Regency.
Perwujudan Desa Cerdas dalam Pembangunan Berkelanjutan: Penguatan Literasi, Kapabilitas, dan Kesehatan Masyarakat Rejoyoso Raya, Dian Anisa; Fadil, Cholid; Imaningsih, Niniek
VISA: Journal of Vision and Ideas Vol. 4 No. 1 (2024): VISA: Journal of Vision and Ideas
Publisher : IAI Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/visa.v4i1.1556

Abstract

This research aims to evaluate the education, health, and economic conditions of the community in Rejoyoso Village, Malang Regency, East Java, and to design and implement empowerment programs to improve the quality of human resources and village development. Focusing on literacy, health, and economics, this research seeks to overcome the challenges of access and awareness of the importance of holistic human development. The research approach involves collaboration with Galeri Kreatif as a local partner, using the Certified Independent Study Internship Program (MSIB) and Aqil Learning Space (RBA) as a platform for empowerment programs. Data was collected through literacy meetings, field observations, and interviews with village officials and collaborators. The results show that Rejoyoso Village has economic potential in the agricultural sector and its human resources. However, limited access to education and health, especially among children and the elderly, affects the quality of human resources. Early marriage and lack of access to health care are serious issues. The empowerment program designed includes literacy strengthening, primary health care, and branding improvement for Opak Santri MSMEs. The program involves activities such as workshops, mentoring, and counseling. Evaluation through impression-feedback forms and reflection sheets shows a positive response from participants, and a positive impact is seen in increased participation in education and health activities. The conclusion of the research shows that through collaboration between various parties, including local government, educational institutions, and the community, empowerment programs can successfully improve literacy, health, and the economy in Rejoyoso Village. Continuous evaluation and collaboration are key to the sustainability of empowerment programs and the overall improvement of human resources and village development.
Micro Business Development Strategy by Creating Business Identification Number (NIB) in Wonoayu District Putra, Moch Zufar Irhab S; Fadil, Cholid; Imaningsih, Niniek
Unram Journal of Community Service Vol. 6 No. 1 (2025): March
Publisher : Pascasarjana Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/ujcs.v6i1.790

Abstract

Business development strategies play a crucial role in enhancing local economic growth and entrepreneurial potential. This study examines the implementation of Business Identification Number (NIB) registration as a strategic approach to business development in Wonoayu Village. The activity aims to analyze the impact of NIB registration on local businesses, identifying the challenges and opportunities associated with formal business recognition. Using a mixed-methods approach, the study conducted comprehensive surveys, interviews, and document analysis with local entrepreneurs and village officials. The findings reveal that NIB registration significantly contributes to business formalization, providing entrepreneurs with improved access to financial services, government support, and legal protection. Key challenges include limited awareness of registration processes, bureaucratic complexities, and initial registration costs. However, the benefits demonstrate substantial potential for business growth, including enhanced credibility, increased market opportunities, and simplified business operations. The study suggests targeted support mechanisms, including local government guidance, capacity-building workshops, and simplified registration procedures to maximize NIB registration benefits. These findings contribute to understanding the role of formalization in local economic development and provide practical insights for supporting small and medium enterprises in rural contexts. The research highlights the importance of strategic interventions that can transform informal businesses into recognized, sustainable economic entities.
The Strategy of the Sidoarjo Regency Cooperative office in Efforts to Develop the Competitiveness of Micro and Medium Enterprises Isbahi, Surya Alimansyah; Fadil, Cholid; Imaningsih, Niniek
Unram Journal of Community Service Vol. 6 No. 1 (2025): March
Publisher : Pascasarjana Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/ujcs.v6i1.827

Abstract

Micro, Small, and Medium Enterprises (MSMEs) in Sidoarjo Regency face various challenges in business development, particularly concerning product packaging and design. This study aims to enhance MSME owners’ understanding of product design and packaging, provide education on packaging selection strategies, and develop product competitiveness through attractive packaging designs. The method employed is a direct training approach, beginning with socialization through the Cooperative Office’s social media, participant selection, face-to-face training implementation, and post-activity evaluation. The training was attended by 30 selected MSME owners and czonducted on November 28, 2024, in the meeting room of the Sidoarjo Regency Industry and Trade Office. The training results indicate that participants have acquired basic knowledge about product packaging and design, although still limited to its fundamental functions. Participants also gained a deeper understanding of the importance of product taste consistency in building customer loyalty and facilitating business management. This activity makes a significant contribution to improving MSME owners’ knowledge of product packaging strategies and quality enhancement to increase competitiveness in the local market. For the future, it is expected that similar training can be held with a broader scope of materials and reach more MSME owners
Increasing Public Awareness of Financial Planning through Life Insurance Education: An Effort to Promote a Sustainable Economy in Indonesia Utami, Nabela; Fadil, Cholid; Imaningsih, Niniek
Unram Journal of Community Service Vol. 6 No. 1 (2025): March
Publisher : Pascasarjana Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/ujcs.v6i1.828

Abstract

One of the most important factors in a healthy private financial study is literacy, especially among Indonesian people who still have a low level of understanding. The purpose of this study is to increase public awareness of financial literacy through mental education which is considered capable of improving the ongoing economic conditions. The methods used are seminars and canvas campaigns to provide information about financial literacy and the value of insurance for children. The results of the program show that there is an increase in student awareness, especially among college students, about the importance of risk assessment and risk mitigation through insurance. In addition, many people who are just starting out believe that insurance for children serves as protection and investment. The summary of this activity shows that effective education can increase public awareness and understanding of financial literacy.
Community Empowerment Efforts Through the Kampung Kita Kampung Tematik Program (Case Study: Mangga Village, Tangerang City) Lestari, Mulyani; Fadil, Cholid; Imaningsih, Niniek
Unram Journal of Community Service Vol. 6 No. 1 (2025): March
Publisher : Pascasarjana Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/ujcs.v6i1.835

Abstract

Kampung Kita Kampung Tematik Program is a program of the local government of Tangerang City to alleviate slum areas and empower the community through the utilization of regional potential. The Kampung Kita Thematic Village Program aims to create a creative, innovative, and harmonious community through economic, environmental, and social approaches based on the characteristics of each village area. This research examines what stages are carried out before the implementation of the program by highlighting the planning stage and what programs are contained in Kampung Mangga. Based on the results of interviews conducted in Kampung Mangga in Tangerang City, the community felt the positive impact of the Kampung Kita Thematic Village program because it could increase community participation in several activities in the village. The results of the interviews showed that this program succeeded in increasing community participation in environmental development, strengthening community harmony, and creating new economic opportunities through the management of educational tourism.
Strategy to Increase Community Participation in Regional Tax Payment through the Use of Social Media at Bapenda Surabaya Junior, Hanny Naafillia; Fadil, Cholid; Imaningsih, Niniek
Unram Journal of Community Service Vol. 6 No. 1 (2025): March
Publisher : Pascasarjana Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/ujcs.v6i1.841

Abstract

This study aims to explore strategies to increase community participation in regional tax payments through the use of social media by the Surabaya Regional Revenue Agency (Bapenda). Local taxes are one of the important sources of revenue for local governments, and increasing public participation is essential for sustainable urban development. Social media, with its wide reach, real-time interactions, and engaging content, provides an effective communication tool to increase public awareness and participation. This study uses a qualitative approach with a case study method to research Bapenda's strategy, the challenges faced, and the effectiveness of the use of social media in tax education. Data collection was carried out through in-depth interviews with key informants, participatory observations, and documentation of Bapenda's social media activities. The results of the study show that Bapenda Surabaya utilizes platforms such as Facebook, Instagram, and Twitter to disseminate various content, such as infographics, educational videos, and payment reminders, to engage the public. Social media has proven to be effective in reaching a wider audience, especially the younger generation, although there are still challenges in terms of accessibility for older age groups and people who are less familiar with digital platforms. The study also identified key obstacles, such as resource constraints, technical challenges, and community skepticism. Recommendations for improvement include the use of simpler language, expanding the use of traditional media along with digital platforms, and increasing transparency regarding the use of tax funds. This research contributes to understanding how social media can be used to increase participation in local tax payments, which in turn supports the development of the city of Surabaya
Co-Authors Abdillah, Muhammad Ghulam Dzaki Ahmad, Bisyrul Kafi Ibnu Ainiyah, Siti Nur Akmal, Ali Musa Tawakal-Ul Alifah, Siti Nur Ananta, Daffa Adli Andriana, Yeyen Anggraeni, Tiara Puspita Anitasari, Dwi Aprilia, Ega Ayuningtyas, Anisa Dwi Choirunnisa, Salsa Cholid Fadil Dewanti, Francisca Galuh Faradila, Shafa Firmansyah, Riki Zogik Hasanah, Amalia Lailatul Herwanti, Eva Isbahi, Surya Alimansyah Junior, Hanny Naafillia Krisnha, I Gede Agung Latifah, Mutiara Lestari, Mulyani Marshelynda, Alfia Rahmadhanti Meidianto, Chulaisy Mukti, Nilam Indra Permata Nakrowiyah, Finda Rohmatin Naurah, Adinda Putri Nicolas, Diva Delia Rossa Nur Okluanty, Fibi Putra, Moch Zufar Irhab S Putut, Nabiilah Faadiyah Raviadi, Krista Amanda Raya, Dian Anisa Rigin Putri, Rena Risma Hani, Nikmatul Rohani, Alya Sari, Sinta Dewi Kumala Setya Wijaya, Riko Shafiyah, Sarah Salsabila Sulistyono, Bunga Aura Putri Susanto, Doni Tri Utami, Nabela Wijaya, Riko Setya Winanda, Salsabila Nuri Wulan, Puteri Nawang Zahirah, Ayu Zebua, Marcelina Virdola Agape