Garuda - Garba Rujukan Digital

Enhancing Distance Learning: A Framework for E-Learning Strategy and Assessment at Universitas Terbuka Indonesia Dwi Putranto Riau; Erlambang Budi Darmanto; Bachtiar Bachtiar
Edumaspul: Jurnal Pendidikan Vol 7 No 2 (2023): Edumaspul: Jurnal Pendidikan
Publisher : Universitas Muhammadiyah Enrekang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33487/edumaspul.v7i2.6886

Due to the diverse educational backgrounds and digital skills of students in both undergraduate and graduate programs at Universitas Terbuka, there is a need to optimize the institution's e-learning program. This study aims to find out the concept of the implementation of e-learning strategies for the students of Universitas Terbuka and the evaluation process of the e-learning conducted in the distance learning mode. This research used descriptive qualitative research, employing two research instruments: semi-structured interviews and document analysis. Ten graduate students who have two years’ experience with the Universitas Terbuka e-learning activities were invited in the semi-structure interviews. Data analysis follows the interactive analysis model and SWOT Analysis. These stages collectively yield strategies for implementing e-learning learning and the evaluation of e-learning learning. The results of this study show that the e-learning implemented in Universitas Terbuka has greatly helped the students to follow the UT learning process effectively and has greatly improved the overall e-learning experience for the students. The findings from this research also show that diverse learning resources are able to cater the various learning styles and preferences, as well as enhancing student engagement and understanding. Some recommendations in relation to the implementation of e-learning are provided.

The impact of implementing electronically integrated risk-based business licensing services on service quality Fitri Yunianto Hapsari; Dwi Putranto Riau; Sofjan Aripin
JPPI (Jurnal Penelitian Pendidikan Indonesia) Vol. 10 No. 4 (2024): JPPI (Jurnal Penelitian Pendidikan Indonesia)
Publisher : Indonesian Institute for Counseling, Education and Theraphy (IICET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29210/020245016

The provisions of Law No.11 of 2020 concerning Job Creation stipulate the use of the Risk-Based Business Licensing Service System (OSS RBA), which regulates licensing based on the level of business risk. However, its implementation in the Investment Management Unit and One-Stop Integrated Services of the South Jakarta Administrative City is still experiencing obstacles so that the goal of improving service quality has not been achieved. The purpose of this study was to analyze the influence of electronic-based licensing service implementation factors on the quality of public services at UP PMPTSP South Jakarta Administrative City. This study uses an explanatory method with a quantitative approach to analyze the relationship between the implementation of risk-based electronic licensing services (RBA OSS) and public service quality at UP PMPTSP South Jakarta Administrative City. Using purposive sampling, 100 respondents who utilized the RBA OSS system in 2023 were selected. Data collection involved a 5-point Likert scale-based questionnaire, observations, and interviews, with validity and reliability confirmed through factor loading, AVE, Cronbach's Alpha, and Composite Reliability. SEM-PLS analysis revealed that communication, resources, disposition, and bureaucratic structure significantly enhance service quality, while the community role, though positive, was not significant. The study concludes that communication, resources, disposition, and bureaucratic structure significantly improve the quality of licensing services at UP PMPTSP South Jakarta Administrative City, with a collective influence of 91.3%. However, the public's role, while positive, does not significantly affect service quality. Future research should explore ways to increase community engagement and examine the long-term effects of these reforms on public satisfaction and business growth.

STRATEGI BADAN PENDAPATAN DAERAH KABUPATEN BUTON TENGAH DALAM UPAYA PENINGKATAN PENDAPATAN DAERAH Samiun; Muh. Amir; Dwi Putranto Riau
Journal Publicuho Vol. 7 No. 4 (2024): November - January - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/publicuho.v7i4.581

This study aims to analyze the Regional Revenue Agency (BAPENDA) planning strategies of Buton Tengah Regency in increasing regional income. Using a qualitative approach, the study involved 20 respondents selected through a PSS (5:1) mechanism and 5 informants chosen purposively. Data collection was conducted through a series of in-depth interviews to evaluate organizational performance based on five key dimensions: productive efficiency, service standards, responsiveness, compliance level, and management transparency. Data analysis employed the interactive approach developed by Milles and Huberman. The findings indicate that the performance of BAPENDA Buton Tengah is rated as "satisfactory" when assessed across these five dimensions. To enhance regional revenue, BAPENDA implements tax planning strategies to maintain tax burdens at an optimal level, allowing companies or individuals to meet tax obligations while maximizing financial benefits or efficiency. Generally, the ideal tax planning percentage for Buton Tengah is measured by Tax Revenue Efficiency (a minimum of 20%-25% of total PAD) and a balanced Tax Ratio in the range of approximately 10%-15%, depending on the main economic sectors of Buton Tengah.

Pengaruh Work From Home Terhadap Kinerja Pegawai Kementerian Keuangan Kukuh Hanna Prapanca; S. Agus Santoso; Dwi Putranto Riau
Reslaj: Religion Education Social Laa Roiba Journal Vol. 7 No. 5 (2025): RESLAJ: Religion Education Social Laa Roiba Journal
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/reslaj.v7i5.7120

The sudden shift from a traditional work system to a remote work system / Work From Home (WFH) due to the COVID-19 pandemic raises questions about how this condition affects employee productivity and performance achievement. This study aims to analyze the impact of Work From Home (WFH) implementation on employee performance at the Regional Office of the Directorate General of Taxes East Java III during the 2019–2020 period. This study focuses on comparing Employee Performance Achievement (EPA / CKP) before and during WFH to understand whether this policy has a significant impact on employee performance. Employee performance in this study is measured based on annual CKP, which includes assessments from direct supervisors and the achievement of Key Performance Indicators (KPI / IKU). The analysis was conducted using regression methods in the SMART PLS software, with independent variables including gender, age range, job cluster, and office location. The study results indicate a decline in the average CKP during WFH, although the degree of decline varies. Employees whose jobs require direct interaction with taxpayers (TP / WP) experienced a more significant impact than those who do not interact directly. From a demographic perspective, female employees demonstrated better performance resilience than male employees, while younger employees adapted more easily to remote work patterns than senior employees. Conversely, office location did not have a significant influence on changes in employee performance due to the relatively equal technological infrastructure across the research area. This study concludes that WFH implementation has varying impacts on employee performance at Regional Office of the Directorate General of Taxes East Java III. In general, there was a decline in the average CKP during WFH, indicating challenges in adjusting to remote work patterns. However, some employees managed to adapt to this work system and even showed improved performance. The study results also indicate that the examined variables have not fully captured the factors influencing employee performance comprehensively, suggesting the need for further research to explore other variables contributing to changes in employee performance during WFH.

Public Participation and Local Government Readiness in Building Function Certificate (SLF) Services: a Comparative Study of Malang Regency and Batu City Bambang Diana; Dwi Putranto Riau; Amud Sunarya
Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Vol. 23 No. 1 (2026): June 2026
Publisher : Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31113/jia.v23i1.1445

This study aims to analyze community participation and local government readiness in the management of Building Functionality Certificates (SLF) through the Building Management Information System (SIMBG), using a comparative multiple-case study approach in Batu City and Malang Regency.The research applies a qualitative method with data collected through in-depth interviews, focus group discussions (FGDs), observation, and documentation. A total of 11 informants were involved, consisting of representatives from local government agencies (DPUPR and DPMPTSP), as well as building owners/applicants and technical consultants to ensure balanced perspectives.The findings reveal that community participation has increased gradually due to digital service expansion and active socialization programs. However, participation remains constrained by limited public literacy, complex technical requirements, and system disruptions in SIMBG. Meanwhile, local government readiness is reflected in adaptive service strategies such as mobile services, technical assistance, and offline alternatives during system failures.The comparative analysis shows that Batu City emphasizes adaptive outreach strategies due to geographical challenges, while Malang Regency focuses on service stability and institutional efficiency. The study highlights that digital public services (SIMBG) simultaneously enhance access but also introduce new administrative challenges.This research contributes to the development of digital public service governance and participatory policy implementation, emphasizing the importance of collaboration between government, communities, and stakeholders in achieving safe and sustainable building management.

Public Participation and Local Government Readiness in Building Function Certificate (SLF) Services: a Comparative Study of Malang Regency and Batu City Bambang Diana; Dwi Putranto Riau; Amud Sunarya
Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Vol. 23 No. 1 (2026): June 2026
Publisher : Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31113/jia.v23i1.1445

This study aims to analyze community participation and local government readiness in the management of Building Functionality Certificates (SLF) through the Building Management Information System (SIMBG), using a comparative multiple-case study approach in Batu City and Malang Regency.The research applies a qualitative method with data collected through in-depth interviews, focus group discussions (FGDs), observation, and documentation. A total of 11 informants were involved, consisting of representatives from local government agencies (DPUPR and DPMPTSP), as well as building owners/applicants and technical consultants to ensure balanced perspectives.The findings reveal that community participation has increased gradually due to digital service expansion and active socialization programs. However, participation remains constrained by limited public literacy, complex technical requirements, and system disruptions in SIMBG. Meanwhile, local government readiness is reflected in adaptive service strategies such as mobile services, technical assistance, and offline alternatives during system failures.The comparative analysis shows that Batu City emphasizes adaptive outreach strategies due to geographical challenges, while Malang Regency focuses on service stability and institutional efficiency. The study highlights that digital public services (SIMBG) simultaneously enhance access but also introduce new administrative challenges.This research contributes to the development of digital public service governance and participatory policy implementation, emphasizing the importance of collaboration between government, communities, and stakeholders in achieving safe and sustainable building management.

Institutional Capacity for Governmental Protocol Policy Implementation: Evidence from a Regional Bureaucracy Novi Astova Asnah; Dwi Putranto Riau; Susanti
Journal of Educational Management Research Vol. 5 No. 4 (2026)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v5i4.2725

This study aims to analyze the institutional capacity of a regional leadership administration bureau in implementing protocol policy and to identify the factors influencing such capacity. A qualitative case study approach was employed. Data were collected through in-depth interviews, observations, and document analysis involving ten informants representing internal administrative staff, related government agencies, local government officials, and regional leaders. Data were analyzed using the Five Core Capabilities framework, encompassing the capabilities to act and commit, deliver functions, build relationships and secure support, adapt and renew, and achieve coherence. The findings indicate that protocol policy implementation has generally supported the effective execution of leadership activities; however, institutional capacity has not yet been fully institutionalized. Key strengths include staff commitment, operational flexibility, collaborative networks, and adaptive responses to dynamic leadership agendas. Nevertheless, institutional weaknesses remain evident in the absence of detailed internal standard operating procedures, limited organizational learning mechanisms, and system coherence that relies heavily on informal communication and individual experience. These findings imply the need to strengthen internal protocol procedures, institutionalize continuous capacity development and documented post-activity evaluations, and establish formal inter-organizational coordination mechanisms to enhance sustainable institutional capacity.

Transforming Village Development: Strategies for Boosting Community Involvement Agus Hariyanto; Dwi Putranto Riau; M. Nur Affandi
Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis Vol. 6 No. 2 (2025): Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis
Publisher : Univiversitas Dr. Djar Wattiheluw

Show Abstract | Download Original | Original Source | Check in Google Scholar

This study examines community participation in village development planning in Nusa Maju Village, Belitang III District, South Sumatra. Employing a qualitative descriptive approach, the research explores the extent of participation across four stages: planning, implementation, evaluation, and utilization. It also identifies key factors influencing engagement, such as socio-economic conditions, government policies, and cultural norms. The findings reveal high levels of participation during the planning and implementation stages, but limited involvement in evaluation and monitoring. The study emphasizes the importance of government transparency, inclusive decision- making, and community empowerment in fostering greater participation. It contributes to the broader understanding of participatory development and offers recommendations for enhancing community engagement in future village development initiatives.

Digital Marketing Entrepreneur Education for MSMEs Dwi Putranto Riau; Abdurrahman Rahim Thaha
Social Sciences and Humanities Reviews Vol. 2 No. 3 (2026): Social Sciences and Humanities Reviews
Publisher : CV. DYOQU PUBLISHING MANAGEMENT

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64780/sshr.v2i3.243

Background: Digital marketing entrepreneur education for Micro, Small, and Medium Enterprises (MSMEs) is essential to developing digital businesses. With technological advances and the internet, digital marketing offers various opportunities for MSMEs to expand their markets and increase sales. In this digital era, many MSMEs still need to utilize online sales or are constrained by limited resources ranging from human resources, budget, infrastructure, and understanding of MSMEs in digital marketing. Aims: This study describes and analyzes the importance of digital marketing entrepreneur education for MSMEs. Methods: The method used in this study is descriptive qualitative. Primary data was collected on MSME batik artisans, and secondary data was collected through websites, mass media, journals, books, and others. Data analysis uses interactive analysis by performing data reduction steps, data presentation, and drawing conclusions or verification Result: The research is expected to produce concrete steps that can be taken in education to improve MSME businesses, namely Introduction to Digital Technology, Utilization of Social Media, Search Engine Optimization (SEO) and Search Engine Marketing (SEM), E-commerce and Online Sales Platforms, Performance Analysis and Measurement, Customer Relationship Management (CRM), Continuous Learning and Adaptation and Mentoring and Mentoring. Conclusion: Education is a crucial tool to enhance digital entrepreneur skills and guide MSME business growth.

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