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All Journal BAREKENG: Jurnal Ilmu Matematika dan Terapan Jurnal Dunia Kesmas Jurnal ABDINUS : Jurnal Pengabdian Nusantara Jurnal Pengabdian kepada Masyarakat Nusantara JUMANTIK (Jurnal Ilmiah Penelitian Kesehatan)
Matulessy, Febby Sonya
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Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Mathematics Mechanical Engineering Nursing Physics Public Health Social Sciences Transportation

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Evaluasi Kepuasan Pelayanan Kesehatan Berdasarkan Indeks Kepuasan Masyarakat (IKM) di Puskesmas Sanggeng Salakory, Hans Sammy Marthin; Matulessy, Febby Sonya; Sillehu, Sahrir
JUMANTIK (Jurnal Ilmiah Penelitian Kesehatan) Vol 9, No 2 (2024)
Publisher : Prodi Kesehatan Masyarakat Fakultas Kesehatan Masyarakat UIN Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30829/jumantik.v9i2.20904

Abstract

Public services are activities that benefit the community organised by the government, these activities are communal and have an impact on the satisfaction of service recipients. Puskesmas as one of the public service units is not always able to provide maximum satisfaction for the community, which in turn will have an impact on community dissatisfaction. In its activities, the Sanggeng Community Health Centre as a public service provider institution has not been able to provide excellent service to the community, causing many complaints from the community, especially regarding the attitude of officers who are less friendly, long in serving patients, and the cleanliness of the puskesamas that are less clean. This research was conducted with the aim of finding out the level of community satisfaction with services at the Sanggeng health centre. To answer the research problem, a quantitative descriptive method was used with the Community Satisfaction Index (CSI) analysis tool. The survey results show that the Sanggeng Health Centre received an CSI score of 77 with a quality score of B and good service performance. The service indicator with the highest CSI value is Facilities and infrastructure of 89 with a very good quality number (A), the indicator with the lowest CSI value is Service Time of 68 with a quality number C and service performance is not good. The other two indicators with Poor CSI are the first System, Mechanism, and Procedure, the CSI Value is 75. Second, Executor Behaviour, the CSI score is 76.
Pelatihan Pembuatan Lilin Aromaterapi Berbahan Pala dan Cengkih bagi Masyarakat di Negeri Kaitetu Matulessy, Febby Sonya; Salakory, Hans Sammy Marthin
Jurnal ABDINUS : Jurnal Pengabdian Nusantara Vol 8 No 2 (2024): Volume 8 Nomor 2 Tahun 2024
Publisher : Universitas Nusantara PGRI Kediri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29407/ja.v8i2.22410

Abstract

Kaitetu village is rich in nutmeg and cloves, but they have not been fully utilised to improve the welfare of the local community. This community service programme in Negeri Kaitetu aims to empower the community through training in making aromatherapy candles from nutmeg and cloves to provide added value to the community. The training method begins with planning, observation, training and evaluation. The result of this training is that participants have knowledge about aromatherapy candles and can make aromatherapy candles. The training was effective in encouraging behaviour change. In addition to providing economic benefits by opening new business opportunities, this programme also provides positive social and environmental impacts. It is hoped that this programme can increase community awareness about the preservation of local spices and the use of natural products, and encourage sustainable economic development in Kaitetu Country.
Sosialisasi dan Edukasi Penggunaan Antibiotik yang Bijak sebagai Upaya Pencegahan Resistansi di Desa Nikulukan Patinasarany, Sweetlly S J; Lopuhaa, Elsa; Owen Sagat, Renier Oliver; Tetrapoik, Stillia Nelci; Matulessy, Febby Sonya; Sinay, Herlin; Marthin Salakory, Hans Sammy
Jurnal Pengabdian kepada Masyarakat Nusantara Vol. 6 No. 2 (2025): Jurnal Pengabdian kepada Masyarakat Nusantara Edisi April - Juni
Publisher : Lembaga Dongan Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55338/jpkmn.v6i2.6159

Abstract

Resistansi antibiotik merupakan masalah kesehatan masyarakat global yang semakin mengkhawatirkan, terutama di wilayah dengan akses layanan kesehatan terbatas seperti Desa Nikulukan. Salah satu faktor utama penyebab meningkatnya resistansi adalah penggunaan antibiotik yang tidak tepat dan tanpa pengawasan medis. Tujuan dari kegiatan pengabdian kepada masyarakat ini adalah untuk meningkatkan pengetahuan dan kesadaran warga mengenai penggunaan antibiotik yang bijak sebagai langkah preventif terhadap resistansi antibiotik. Metode pelaksanaan kegiatan dilakukan melalui sosialisasi edukatif dengan pendekatan ceramah interaktif, diskusi kelompok, serta pemutaran materi audiovisual. Kegiatan ini melibatkan 34 peserta dari berbagai latar belakang masyarakat. Evaluasi program dilakukan dengan menggunakan instrumen pre-test dan post-test berupa kuesioner dengan pertanyaan pilihan ganda (Ya/Tidak) untuk mengukur tingkat pemahaman peserta sebelum dan sesudah kegiatan. Hasil evaluasi menunjukkan adanya peningkatan yang signifikan dalam pemahaman peserta, ditunjukkan oleh rata-rata skor pre-test sebesar 31,6% dan skor post-test sebesar 92,5%, dengan selisih peningkatan sebesar 60,9%. Temuan ini menunjukkan bahwa kegiatan sosialisasi efektif dalam meningkatkan kesadaran masyarakat mengenai pentingnya berkonsultasi dengan tenaga medis, kepatuhan dalam penggunaan antibiotik, serta pemahaman terhadap risiko resistansi akibat penggunaan antibiotik yang tidak rasional. Simpulan dari kegiatan ini adalah bahwa edukasi yang terstruktur dan interaktif mampu mendorong perubahan perilaku masyarakat menuju penggunaan antibiotik yang lebih bertanggung jawab dan berorientasi pada kesehatan jangka panjang.
Edukasi Kesehatan Mental Pada Remaja Tingkat Sekolah Di Wilayah Kerja Puskesmas Belakang Soya Ibrahim, Ilyas; Pelu, Mutmaina; Cahyawati, Sunik; Marthin Salakory, Hans Sammy; Matulessy, Febby Sonya
Jurnal Pengabdian kepada Masyarakat Nusantara Vol. 6 No. 1 (2025): Jurnal Pengabdian kepada Masyarakat Nusantara Edisi Januari - Maret
Publisher : Lembaga Dongan Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55338/jpkmn.v6i1.5447

Abstract

Kegiatan pengabdian masyarakat ini dilaksanakan di SMP Pertiwi Ambon, wilayah Puskesmas Belakang Soya, dengan tujuan meningkatkan pemahaman dan kesadaran remaja tentang kesehatan mental serta mendorong pencegahan dini terhadap gangguan kesehatan mental. Masalah yang ditemukan adalah kurangnya pemahaman siswa mengenai pentingnya kesehatan mental, dampaknya terhadap fisik, dan langkah-langkah yang harus dilakukan saat menghadapi masalah. Solusi yang diterapkan adalah edukasi berbasis sosialisasi dengan metode interaktif. Berdasarkan hasil pre-test dan post-test, terjadi peningkatan signifikan dalam pemahaman siswa, dengan rata-rata nilai meningkat dari 46,94% menjadi 97,96%. Sosialisasi ini juga berhasil mengurangi kebingungan siswa mengenai langkah penanganan masalah kesehatan mental dan meningkatkan kesadaran tentang pentingnya menjaga kesehatan mental secara preventif. Hasil kegiatan menunjukkan bahwa program ini berhasil berjalan sesuai rencana, dengan antusiasme dan partisipasi aktif dari peserta. Program ini memberikan dampak positif dalam mempersiapkan siswa menghadapi tantangan kesehatan mental di masa depan dan membantu mengurangi stigma terkait isu kesehatan mental.
Measurement of Saumlaki Community Health Center Service Quality Using Importance Performance Analysis (IPA) and Customer Satisfaction Index (CSI) Salakory, Hans Sammy Marthin; Matulessy, Febby Sonya; Lating, Zulfikar; Ibrahim, Ilyas
Jurnal Dunia Kesmas Vol 14, No 3 (2025): Volume 14 Nomor 3
Publisher : Persatuan Dosen Kesehatan Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33024/jdk.v14i3.20841

Abstract

Public Health Center is the frontline of health care services in Indonesia, both for individuals and communities. Public Health Center plays an important role in achieving the highest level of health for the community. Ideally, Public Health Center should be able to provide excellent service to the public, thereby providing maximum satisfaction. In reality, the services provided by Public Health Center of Saumlaki to the public do not fully meet patient expectations and there are still weaknesses that lead to complaints and dissatisfaction among patients. This study was developed to determine the level of satisfaction of the community in the working area of Public Health Center of Saumlaki towards the services provided. The analytical technique used is the servqual method with the Importance Performance Analysis (IPA) and Customer Satisfaction Index (CSI) approach. The results of the analysis showed that the CSI value was 76.41%, which means that patients are satisfied with the services provided. The IPA value shows 80.47% for the Tangibles (Physical Facilities) dimension, 77.97% Reliability (Reliability), 79.56% Responsiveness (Responsiveness), Assurance (Assurance) of 82.38%, Empathy (Empathy) of 81.47%. With an average value of 80.37%, which means that the dimensions of service quality in the patient's perception are less satisfied.
Evaluasi Efektivitas Sosialisasi JKN-KIS dalam Meningkatkan Akses Layanan Kesehatan bagi Masyarakat Negeri Liang Matulessy, Febby Sonya; Salakory, Hans Sammy Marthin; Papalia, Yunita; Marasabessy, Rio Irawan
Jurnal ABDINUS : Jurnal Pengabdian Nusantara Vol 9 No 3 (2025): Volume 9 Nomor 3 Tahun 2025
Publisher : Universitas Nusantara PGRI Kediri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29407/ja.v9i3.24786

Abstract

This Community Service (PKM) activity aims to increase the understanding and awareness of the Liang Village community regarding the National Health Insurance - Healthy Indonesia Card (JKN-KIS), as well as to facilitate health cadres in disseminating information about the program. The socialization was held on December 28, 2024, at the Liang Village Hall, with the main participants being local health cadres. This activity included lecture sessions, interactive discussions, and a simulation of using the Mobile JKN application to facilitate the community in accessing health services through a digital platform. The material presented included an introduction to JKN-KIS, registration procedures, how to use the JKN-KIS card, and the health service claim mechanism. The method used in this socialization was a participatory approach, involving questions and answers and discussions to ensure participant understanding. The expected results of this activity are increased knowledge of health cadres about JKN-KIS, as well as increased public awareness of the program's importance in improving access to health services. In addition, this activity also aims to empower health cadres so that they can effectively disseminate this information to the community in their environment. Thus, this activity is expected to support the government's efforts to expand the coverage of JKN-KIS participants and improve the quality of health services in the community.
ANALISIS SHIFT-SHARE TERHADAP PEREKONOMIAN KOTA SORONG Salakory, Hans Sammy Marthin; Matulessy, Febby Sonya
BAREKENG: Jurnal Ilmu Matematika dan Terapan Vol 14 No 4 (2020): BAREKENG: Jurnal Ilmu Matematika dan Terapan
Publisher : PATTIMURA UNIVERSITY

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (891.082 KB) | DOI: 10.30598/barekengvol14iss4pp575-586

Abstract

The growth of GDRP of Manokwari regency has a negative growth in the last few years, this shows the poor performance of the regional economy as a result of the utilization of production factors that are not optimal. This research aims to calculate and analyze the growth of economic sectors, the competitiveness of the economy and the growth profile of economic sectors in Sorong city with a proxy for GDRP from 2013 to 2018. The analysis method used is quantitative desctitive method with Shift-Share analysis approach. The research results show that positive growth in the economy of West Papua has had a positive impact on economic sectors in Sorong city. The sector that has the biggest impact from the economic growth of West Papua province is the construction sector and the smallest is the electricity and gas sector. At the provincial level, the sectors with negative growth are Agriculture, Forestry and Fishing sectors, Mining and Quarrying sectors, as well as the manufacturing sector which causes sluggish growth in the same sectors in the city of Sorong. In terms of competitiveness, only the Mining and Quarrying sector in the city of Sorong has competitiveness against the same sector in West Papua province. Only six economic sectors with progressive growth and as many as eleven economic sectors have negative growth.
Co-Authors Cahyawati, Sunik Ibrahim, Ilyas Lating, Zulfikar Lopuhaa, Elsa Marasabessy, Rio Irawan Marthin Salakory, Hans Sammy Owen Sagat, Renier Oliver Papalia, Yunita Patinasarany, Sweetlly S J Pelu, Mutmaina Salakory, Hans Sammy Marthin Salakory, Hans Sammy Marthin Sillehu, Sahrir Sinay, Herlin Tetrapoik, Stillia Nelci