Article Per Year (5 Year)
p-Index From 2021 - 2026
1.578
P-Index
This Author published in this journals
All Journal Economics and Digital Business Review Jurnal Manajemen dan Organisasi Review (MANOR) Movere Journal Amsir Management Journal Amsir Community Service Journal Jurnal Ilmiah Manajemen & Kewirausahaan
Natsir, Ulfa
Unknown Affiliation
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Social Sciences Other

Published : 10 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search
Journal : Amsir Management Journal

 1 
Service Quality and Customer Satisfaction at Kenari Hotel Parepare Mustakim, Hamzah; Putra, Pandi; Natsir, Ulfa
Amsir Management Journal Vol. 1 No. 1 (2020): Oktober
Publisher : Fakultas Bisnis Institut Ilmu Sosial dan Bisnis Andi Sapada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56341/amj.v1i1.16

Abstract

This research aims to reveal the effect of service quality, namely physical evidence, reliability, responsiveness, assurance, empathy in creating customer satisfaction. The theory used in this research takes the theory of service marketing management, service quality, customer behavior, customer satisfaction. Samples were taken of 60 respondents and analyzed using multiple linear regression analysis tools, using the SPSS 20 application. The results of the research in this article are related to service quality both partially and simultaneously, which influences customer satisfaction and the result is that the average respondents chose answers to agree and only neutral or quite satisfied.
Tinjauan Du Point System Untuk Mengukur Kinerja Keuangan Pada Perusahaan Farmasi yang Terdaftar di Bursa Efek Indonesia Natsir, Ulfa
Amsir Management Journal Vol. 3 No. 2 (2023): April
Publisher : Fakultas Bisnis Institut Ilmu Sosial dan Bisnis Andi Sapada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56341/amj.v3i2.178

Abstract

This study aims to determine the extent of financial performance in pharmaceutical companies listed on the Indonesia Stock Exchange using the Du Pont System method, for three years (2018-2020), The data analysis technique used in this study is quantitative by calculating Net Profit Margin (NPM), Debt Ratio (DR), Total Asset Turnover (TATO). Return On Investment (ROI), Return On Equity (ROE). The results of this study show that at PT. Kimia Farma Tbk, PT. Darya Varia Laboratoria Tbk, and PT. Kalbe Farma Tbk's financial performance tends to fluctuate up and down or fluctuate so it can be concluded that the financial performance of PT. Kimia Farma Tbk, PT. Darya Varia Laboratoria Tbk, and PT. Kalbe Farma Tbk is in the category of not according to industry standards, because the average ROI, ROE, and TATO level are below the assessment standard.
Co-Authors Anggerwati, A. Indah Asike, Ades D'Ornay, Anastasya D’Ornay, Anastasia Hartati Hartati Mustakim, Hamzah Nur, Irawati Pratama, Ego Rice, Veronica Syahban Mada Ali Tijjang, Bakhtiar Uliana, Nurul